Europa Gatwick Hotel & Spa

The hotel offers in-house dining at The Mediterranean, providing an ideal spot to enjoy a meal. Additionally, there's an on-site bar, Rafters, where you can unwind.

Some guests have mentioned concerns about the cleanliness, such as dirty bedding and rooms, and the need for refurbishment. However, others have praised the cleanliness and the warm rooms.

Several guests have expressed concerns about the beds, mentioning uncomfortable mattresses, small double beds, and the need for new, more comfortable beds.

Guests have praised the friendly and helpful staff members, while others have mentioned concerns about rude staff and unavailability when seeking assistance.

The hotel is conveniently located for Gatwick Airport, offering a 15-minute drive. However, some guests have mentioned challenges with parking availability and the need for renovations.

Some guests reported that rooms in the separate building called the Lodge were smaller and less comfortable compared to the main hotel rooms.

A few guests mentioned discrepancies between the room they booked and what they actually received, such as smaller rooms or additional single beds. Double-check room descriptions before booking.

Several guests found the parking situation challenging, with reports of a messy and unkept parking area, difficulty finding a space, and a high demand for parking.

Guests appreciated the spa facilities, so if you're looking to relax, consider making use of these amenities during your stay.

Some guests noted issues with internet connectivity, with limited or no access in the rooms. If internet access is important to you, consider this aspect before your stay.

A few guests found the pillows provided to be uncomfortable and hard, so if you have specific pillow preferences, bringing your own might enhance your comfort.

If you have an early departure, be aware that some guests had challenges accessing food or services during early hours, so plan accordingly.

Some guests reported noise issues, particularly in rooms located in separate buildings, which affected their sleep quality. Consider this when choosing your room.

While some guests found the rooms clean and comfortable, others mentioned that the hotel appeared tired and in need of refurbishment. Adjust your expectations accordingly.

A few guests experienced issues with room amenities such as showers not working, TV malfunctions, and lack of bath soap. It might be helpful to verify these amenities upon arrival.