Overview

Europa Gatwick Hotel & Spa

Balcombe Road, Crawley, RH10 7ZR, United Kingdom
+44 129 388 6666

$46+

Overall guest ratings

5.5/10 Okay
Based on 3,292 reviews

Review highlights

  • 6.5
  • 5.7
  • 4.1
  • 3.9

Nearby

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    About

    Located in Maidenbower, this hotel is 0.5 mi (0.8 km) from Worth St. Nicholas' Church and within 3 mi (5 km) of Hawth Theatre and Tilgate Park. County Mall Shopping Centre and Crawley Town Hall are also within 3 mi (5 km).

    More hotel details about Europa Gatwick Hotel & Spa

    Europa Gatwick Hotel & Spa Prices:

    $46 - $56 (Based on average prices for a Standard Room)

    Europa Gatwick Hotel & Spa Rooms:

    246 rooms

    Other names used to reference this hotel:

    • Europa Gatwick Hotel & Spa Crawley
    • Europa Gatwick Hotel & Spa Crawley West Sussex
    • Europa Gatwick Hotel & Spa LGW
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    Expedia

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Express check out
    • Cable or satellite TV
    • Free parking
    • Long-term parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 3,292 reviews
    • 6.5 "Location is acceptable."
    • 5.7 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
      6.2 "Only 62% found the restaurant service to be good."
      5.3 "Bar service was average, according to 53%."
      5.4 "54% thought the management was tolerable."
    • 5.0 "Internet is average."
      6.7 "67% thought it was adequately priced."
    • 4.1 "Disappointing food."
      2.5 "For 75%, the dining experience was not enjoyable."
      4.3 "The price was too high for 57%."
      0.5 "Unclean dining area, according to 95%."
      2.1 "79% did not like the vegetable dishes."
      2.5 "75% found the side dishes unedible."
      4.0 "60% were unsatisified with the snacks."
    • 3.9 "Breakfast is below average."
      2.8 "72% said the breakfast was too expensive."
    • 3.3 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      3.6 "64% said rooms were small."
      2.9 "71% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
      2.3 "77% were unhappy with the handicap accessible facilities."
      4.5 "55% complained about the elevator."
      3.5 "65% didn't like the smoking area."
    • 2.4 "Awful rooms."
      1.8 "82% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      0.8 "92% said the bathroom was dirty."
      3.6 "64% said rooms were small."
      1.1 "89% found problems with the furniture."
      0.9 "For 91%, the rooms looked old."
      1.4 "86% thought the tv was sub-standard."
      2.9 "71% had problems with the shower."
      3.1 "Air conditioning was criticized by 69%."
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    Overall Rating

    5.6 Okay
    Based on 1,547 reviews
    • 6.5 "Location is acceptable."
    • 5.7 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
      5.4 "Bar service was average, according to 54%."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.3 "Disappointing food."
      2.1 "For 79%, the dining experience was not enjoyable."
      0.4 "Unclean dining area, according to 96%."
      4.0 "The price was too high for 60%."
    • 4.1 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 3.2 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
      2.6 "74% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      1.2 "88% didn't like the architecture."
      3.9 "For 61%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
      2.5 "75% were unhappy with the handicap accessible facilities."
      3.6 "64% didn't like the smoking area."
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    Overall Rating

    5.4 Okay
    Based on 559 reviews
    • 6.2 "Location is acceptable."
    • 6.0 "Average value."
    • 6.0 "Pool is mediocre."
    • 5.3 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
    • 5.0 "Internet is average."
    • 3.7 "Breakfast is below average."
    • 3.7 "Disappointing food."
      4.9 "51% did not like what was on the menu."
      2.3 "For 77%, the dining experience was not enjoyable."
      3.9 "The price was too high for 61%."
    • 3.5 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      1.2 "88% didn't like the architecture."
      1.8 "82% thought the facilities needed updating."
    • 3.1 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      2.6 "74% thought it was too noisy."
      3.2 "Air conditioning was criticized by 68%."
    • 2.1 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
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    Overall Rating

    3.7 Mediocre
    Based on 131 reviews
    • 6.6 "Average value."
    • 6.6 "Location is acceptable."
    • 5.6 "Internet is average."
    • 5.5 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
    • 3.2 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
    • 3.0 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.2 "Horrible vibe."
    • 2.0 "Awful rooms."
      1.4 "86% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      2.9 "71% didn't like the uncomfortable beds."
      0.1 "99% thought they were poorly maintained."
      0.8 "92% said the bathroom was dirty."
      1.1 "89% found problems with the furniture."
      3.2 "68% had problems with the shower."
    • 1.3 "Generally quite dirty."
      1.4 "86% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
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    Overall Rating

    5.6 Okay
    Based on 1,053 reviews
    • 6.3 "Location is acceptable."
    • 6.1 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
    • 5.2 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.0 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      3.4 "66% thought it was too noisy."
    • 4.0 "Disappointing food."
      2.7 "For 73%, the dining experience was not enjoyable."
    • 3.6 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      3.6 "For 64%, the lobby entrance was sub-standard."
      1.0 "90% didn't like the architecture."
    • 2.7 "Awful rooms."
      2.1 "79% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      0.9 "91% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      4.0 "60% said rooms were small."
      1.5 "85% thought the tv was sub-standard."
      3.3 "67% had problems with the shower."
    View all review categories
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