Overview

Europa Gatwick Hotel & Spa

Balcombe Road, Crawley, RH10 7ZR, United Kingdom
+44 129 388 6666

$46+

Overall guest ratings

5.5/10 Okay
Based on 3,282 reviews

Review highlights

  • 6.4
  • 5.4
  • 4.0
  • 3.7

Nearby

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    About

    Located in Maidenbower, this hotel is 0.5 mi (0.8 km) from Worth St. Nicholas' Church and within 3 mi (5 km) of Hawth Theatre and Tilgate Park. County Mall Shopping Centre and Crawley Town Hall are also within 3 mi (5 km).

    More hotel details about Europa Gatwick Hotel & Spa

    Europa Gatwick Hotel & Spa Prices:

    $46 - $56 (Based on average prices for a Standard Room)

    Europa Gatwick Hotel & Spa Rooms:

    246 rooms

    Other names used to reference this hotel:

    • Europa Gatwick Hotel & Spa Crawley
    • Europa Gatwick Hotel & Spa Crawley West Sussex
    • Europa Gatwick Hotel & Spa LGW
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    Expedia

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Wi-Fi
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Express check out
    • Cable or satellite TV
    • Free parking
    • Long-term parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 3,282 reviews
    • 6.4 "Location is acceptable."
    • 5.4 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
      6.3 "Only 63% found the restaurant service to be good."
      6.0 "Bar service was average, according to 60%."
    • 5.0 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.0 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.7 "Disappointing food."
      4.0 "60% did not like what was on the menu."
      1.9 "For 81%, the dining experience was not enjoyable."
      4.3 "The price was too high for 57%."
      0.6 "Unclean dining area, according to 94%."
      1.9 "81% found the side dishes unedible."
      2.5 "75% did not like the vegetable dishes."
      3.3 "67% were unsatisified with the snacks."
      4.3 "57% did not enjoy the desserts."
    • 3.2 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
      3.3 "67% said rooms were small."
      2.4 "76% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    • 2.9 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
      3.5 "For 65%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      2.7 "73% didn't like the smoking area."
      2.3 "77% were unhappy with the handicap accessible facilities."
      4.5 "55% complained about the elevator."
    • 2.3 "Awful rooms."
      1.7 "83% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      3.3 "67% said rooms were small."
      1.0 "90% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      1.6 "84% thought the tv was sub-standard."
      2.8 "72% had problems with the shower."
      3.0 "Air conditioning was criticized by 70%."
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    Overall Rating

    5.6 Okay
    Based on 1,608 reviews
    • 6.5 "Location is acceptable."
    • 5.7 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
      6.2 "Bar service was average, according to 62%."
    • 4.9 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.2 "Disappointing food."
      4.3 "57% did not like what was on the menu."
      1.7 "For 83%, the dining experience was not enjoyable."
      0.5 "Unclean dining area, according to 95%."
    • 4.1 "Breakfast is below average."
      3.2 "68% said the breakfast was too expensive."
    • 3.2 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      1.3 "87% didn't like the architecture."
      3.6 "For 64%, the lobby entrance was sub-standard."
      1.7 "83% thought the facilities needed updating."
      2.5 "75% were unhappy with the handicap accessible facilities."
      2.9 "71% didn't like the smoking area."
    • 3.1 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      3.1 "69% said rooms were small."
      2.2 "78% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
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    Overall Rating

    5.3 Okay
    Based on 590 reviews
    • 6.1 "Location is acceptable."
    • 5.9 "Average value."
    • 5.4 "Pool is mediocre."
    • 5.1 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 4.8 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
    • 3.4 "Disappointing food."
      1.8 "For 82%, the dining experience was not enjoyable."
      4.0 "60% did not like what was on the menu."
      3.7 "The price was too high for 63%."
    • 3.1 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      2.2 "78% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      1.2 "88% didn't like the architecture."
      1.5 "85% thought the facilities needed updating."
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    Overall Rating

    3.9 Mediocre
    Based on 164 reviews
    • 6.4 "Average value."
    • 6.3 "Location is acceptable."
    • 5.5 "Internet is average."
    • 5.0 "Service is ok."
      4.8 "52% indicated the reception staff was not good."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.9 "Quite uncomfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.1 "Horrible vibe."
    • 1.9 "Awful rooms."
      1.4 "86% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      2.9 "71% didn't like the uncomfortable beds."
      0.7 "93% said the bathroom was dirty."
      1.0 "90% found problems with the furniture."
      3.1 "69% had problems with the shower."
    View all review categories

    Overall Rating

    5.6 Okay
    Based on 918 reviews
    • 5.9 "Location is acceptable."
    • 5.7 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 5.2 "Internet is average."
      6.6 "66% thought it was adequately priced."
    • 3.7 "Disappointing food."
      2.2 "For 78%, the dining experience was not enjoyable."
      3.9 "61% did not like what was on the menu."
    • 3.6 "Not very comfortable."
      3.1 "69% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
      2.8 "72% thought it was too noisy."
    • 3.5 "Breakfast is below average."
      2.6 "74% said the breakfast was too expensive."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      3.2 "For 68%, the lobby entrance was sub-standard."
      1.0 "90% didn't like the architecture."
    • 2.5 "Awful rooms."
      1.7 "83% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      3.1 "69% didn't like the uncomfortable beds."
      0.7 "93% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
      1.6 "84% thought the tv was sub-standard."
      3.3 "67% had problems with the shower."
      3.7 "63% said rooms were small."
    View all review categories
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