Featuring a sauna, an indoor pool and a Jacuzzi, Europa Gatwick Hotel & Spa is situated in Crawley and offers cosy accommodation. It is conveniently positioned for guests wanting to visit the area's popular attractions.
There are a variety of amenities at the hotel that guests can enjoy, such as an express check-in and check-out feature, 24-hour room service and a spa. Staff are available 24/7 and can help with booking tours and tickets.
Europa Gatwick Hotel & Spa has 246 luxury rooms that are filled with all the essentials to ensure an enjoyable stay. Each includes free tea and coffee making facilities and a private bathroom.
In-house dining options include The Mediterranean, which is an ideal spot to enjoy a meal. Those wanting to unwind can take advantage of the hotel's on-site bar, Rafters.
London Gatwick Airport is a 15-minute drive from Europa Gatwick Hotel & Spa. Ashdown Forest is nearby.
Services and conveniences
Basics
Dining
Bathroom
Accessibility and suitability
General
Pool and spa
Parking and transportation
Laundry
Bedroom
Workspace
Family friendly
Media and entertainment
Outdoor
Health and safety
Fitness
Show reviews that mention
Filters
Pros. Breakfast not good
Cons. Cleanliness
Pros. Location
Cons. Rude inefficient Staff. Check-in. Decor. Price of the drinks at the bar. Cramped parking areas.
Pros. Close to the airport
Cons. Smelly halls and room, furniture hadn't been vaccumed! Hair and lint in the chairs. I could easily feel the springs in the mattress. Spa is only available with an extra charge. Face your minimum §
Pros. Not much
Cons. Poor staff, it felt old and unclean
Pros. The wifi in the lobby, it should be in rooms!
Cons. Food was bad
Pros. ...only the kind staff
Cons. Everything...except the staff. Old, dusty hotel. HORRIBLE rooms and bathrooms... Stay only if its an emergency and if you just need 1 night to visit someone around that area near the so called "hotel"...or maybe Dracula's Manor.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers in-house dining at The Mediterranean, providing an ideal spot to enjoy a meal. Additionally, there's an on-site bar, Rafters, where you can unwind.
Are there any concerns about the cleanliness of the hotel?
Some guests have mentioned concerns about the cleanliness, such as dirty bedding and rooms, and the need for refurbishment. However, others have praised the cleanliness and the warm rooms.
What are the common concerns about the beds at the hotel?
Several guests have expressed concerns about the beds, mentioning uncomfortable mattresses, small double beds, and the need for new, more comfortable beds.
How is the hotel's customer service perceived by guests?
Guests have praised the friendly and helpful staff members, while others have mentioned concerns about rude staff and unavailability when seeking assistance.
What are the practical aspects of the hotel's location and amenities?
The hotel is conveniently located for Gatwick Airport, offering a 15-minute drive. However, some guests have mentioned challenges with parking availability and the need for renovations.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Booking a Room in the Main Building
Some guests reported that rooms in the separate building called the Lodge were smaller and less comfortable compared to the main hotel rooms.
Check Room Details Carefully
A few guests mentioned discrepancies between the room they booked and what they actually received, such as smaller rooms or additional single beds. Double-check room descriptions before booking.
Be Mindful of Parking
Several guests found the parking situation challenging, with reports of a messy and unkept parking area, difficulty finding a space, and a high demand for parking.
Take Advantage of the Spa Facilities
Guests appreciated the spa facilities, so if you're looking to relax, consider making use of these amenities during your stay.
Be Aware of Internet Access
Some guests noted issues with internet connectivity, with limited or no access in the rooms. If internet access is important to you, consider this aspect before your stay.
Consider Bringing Your Own Pillow
A few guests found the pillows provided to be uncomfortable and hard, so if you have specific pillow preferences, bringing your own might enhance your comfort.
Plan for Early Departures
If you have an early departure, be aware that some guests had challenges accessing food or services during early hours, so plan accordingly.
Be Cautious of Noise Levels
Some guests reported noise issues, particularly in rooms located in separate buildings, which affected their sleep quality. Consider this when choosing your room.
Manage Expectations for Room Condition
While some guests found the rooms clean and comfortable, others mentioned that the hotel appeared tired and in need of refurbishment. Adjust your expectations accordingly.
Verify Room Amenities
A few guests experienced issues with room amenities such as showers not working, TV malfunctions, and lack of bath soap. It might be helpful to verify these amenities upon arrival.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 10:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
---|---|
High season | October |
Average price (weeknight) | $84 |
Average price (weekend night) | $87 |
Europa Gatwick Hotel & Spa is located at Balcombe Road, 1.7 miles from the center of Crawley. St. Nicholas' Church is the closest landmark to Europa Gatwick Hotel & Spa.
Check-in time is 3:00 PM and check-out time is 10:00 AM at Europa Gatwick Hotel & Spa.
Europa Gatwick Hotel & Spa is 3.8 miles from London Gatwick.
Yes, Europa Gatwick Hotel & Spa has a pool onsite.
KAYAK scours the web for all room deals available at Europa Gatwick Hotel & Spa in Crawley and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Europa Gatwick Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Europa Gatwick Hotel & Spa.
Value for money | 6.1 |
---|---|
Distance to city center | 1.7 mi |
Nearest Airport | London Gatwick |
Distance to airport | 3.8 mi |