Guest reviews
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Overall Rating
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9.6 "Excellent wellness & sports facilities."9.4 "
top-notch fitness area , thought 94%." -
9.2 "Perfectly clean."9.1 "91% said
rooms were clean ." 9.5 "95% thoughtit was clean ." -
8.1 "Great service."8.9 "89% found the
staff to be very friendly ." 7.7 "77% said thereception staff was great ." 9.8 "98% thought theservice was very professional ." 8.6 "86% werehappy with the room service ." 8.1 "81% said thebooking process went smoothly ." -
7.7 "High comfort."7.0 "70% said the
beds were comfortable ." 8.5 "85% thoughtrooms were spacious ." 8.4 "84% thought it waspleasantly quiet ." -
7.5 "Good breakfast."
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6.8 "Location is acceptable."5.0 "
Parking was ok , according to 50%." 5.9 "Reasonably accessible by car , said 59%." -
6.7 "Food is average."6.9 "Only 69% were
satisfied with the menu ." 6.4 "64% thought thedining experience was appropriate ." -
5.4 "Average value."5.2 "
Breakfast prices were ok , according to 52%."
Overall Rating
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9.4 "Perfectly clean."9.4 "94% said
rooms were clean ." 9.4 "94% thoughtit was clean ." -
7.8 "Nice rooms."7.2 "72% said the
beds were comfortable ." 9.4 "94% saidrooms were clean ." 8.6 "86% thoughtrooms were spacious ." 7.4 "74%enjoyed the shower ." 9.2 "92% appreciated themodern rooms ." -
7.7 "High comfort."7.2 "72% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." 8.2 "82% thought it waspleasantly quiet ." -
7.7 "Good service."8.7 "87% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." -
7.5 "Good breakfast."
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6.9 "Location is acceptable."
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6.4 "Food is average."6.4 "Only 64% were
satisfied with the menu ." -
5.6 "Bar is ok."
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5.0 "Average value."5.3 "
Breakfast prices were ok , according to 53%."
Overall Rating
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9.3 "Perfectly clean."9.2 "92% said
rooms were clean ." -
8.0 "Great service."8.7 "87% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." 9.9 "99% thought theservice was very professional ." -
7.8 "Nice rooms."9.2 "92% said
rooms were clean ." 7.1 "71% said thebeds were comfortable ." 8.7 "87% thoughtrooms were spacious ." -
7.6 "Good breakfast."
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6.6 "Location is acceptable."
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6.5 "Food is average."
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5.5 "Average value."
Overall Rating
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8.2 "Great service."9.0 "90% found the
staff to be very friendly ." -
7.9 "High comfort."8.7 "87% thought
rooms were spacious ." -
7.4 "Nice rooms."8.7 "87% thought
rooms were spacious ." -
7.1 "Good breakfast."
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7.0 "Good location."
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6.4 "Food is average."
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5.5 "Average value."
Overall Rating
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9.1 "Perfectly clean."9.0 "90% said
rooms were clean ." -
8.2 "Great service."9.1 "91% found the
staff to be very friendly ." 7.8 "78% said thereception staff was great ." 9.9 "99% thought theservice was very professional ." -
7.5 "Nice rooms."9.0 "90% said
rooms were clean ." 7.3 "73% said thebeds were comfortable ." 8.4 "84% thoughtrooms were spacious ." -
7.4 "Good breakfast."
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6.7 "Food is average."
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6.2 "Location is acceptable."6.6 "
Accessibility to the airport was ok , said 66%." 6.0 "Reasonably accessible by car , said 60%." -
5.3 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Location Near Airport, Bar Meals Available, Free Transport Pick Up Just Pay £4 pp For Hoppa Bus Return To Airport.Very Reasonable Hotel Stopover All Round Good Value Airport Overnight Hotel.
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5.3review from
Close proximity to Gatwick Airport pleasant reception area to relax after a long journey Poor reception on TV in rooms.I had 2 rooms and had travelled for more than 2 hours and we all wanted to unwind before eating
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6.3review from
ease of check in and airport transfers stairs to rooms
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5.7review from
Very conveniently located and food was good. When we first checked in, the TV didn't work and it was no trouble for staff to change us to another room - we were staying 4 nights. Mattress on our bed was not comfortable and bed creaked every time we moved - not good for a mature couple.
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5.7review from
Although we didn't use the car parking facility, it is very good value for momey. The shuttle bus was on time, clean and convenient. The bar prices were expensive. We had to carry all our luggage for a two week holiday upstairs as there was no lift
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2.8review from
I liked nothing about the hotel. The staff on arrival where rude and un friendly. The staffs attitude. We booked a meet and greet and ended up waiting a further 20 minutes for my car to turn up. This was even when we contacted them as soon as we had landed.
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6.0review from
It had a quiet peaceful atmosphere and is reasonably close to the airport
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7.2review from
Large clean rooms with good facilities and hotel was easy to find.
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3.6review from
I Parking was next to impossible because of the number of cars belonging to people using Gatwick, cars were coming and going at all hours. Had I known it was a Gatwick Parking hotel I would have gone elsewhere. The hotel advertising should indicate that their main guests were people travelling through Gatwick.
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5.2review from
nice big rooms Reception staff could of been better, they put me in the wrong room twice!
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6.0review from
Location Near Airport, Bar Meals Available, Free Transport Pick Up Just Pay £4 pp For Hoppa Bus Return To Airport.Very Reasonable Hotel Stopover All Round Good Value Airport Overnight Hotel.
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5.3review from
Close proximity to Gatwick Airport pleasant reception area to relax after a long journey Poor reception on TV in rooms.I had 2 rooms and had travelled for more than 2 hours and we all wanted to unwind before eating
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6.3review from
ease of check in and airport transfers stairs to rooms
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5.7review from
Very conveniently located and food was good. When we first checked in, the TV didn't work and it was no trouble for staff to change us to another room - we were staying 4 nights. Mattress on our bed was not comfortable and bed creaked every time we moved - not good for a mature couple.
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5.7review from
Although we didn't use the car parking facility, it is very good value for momey. The shuttle bus was on time, clean and convenient. The bar prices were expensive. We had to carry all our luggage for a two week holiday upstairs as there was no lift
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2.8review from
I liked nothing about the hotel. The staff on arrival where rude and un friendly. The staffs attitude. We booked a meet and greet and ended up waiting a further 20 minutes for my car to turn up. This was even when we contacted them as soon as we had landed.
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6.0review from
It had a quiet peaceful atmosphere and is reasonably close to the airport
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3.6review from
I Parking was next to impossible because of the number of cars belonging to people using Gatwick, cars were coming and going at all hours. Had I known it was a Gatwick Parking hotel I would have gone elsewhere. The hotel advertising should indicate that their main guests were people travelling through Gatwick.
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5.2review from
nice big rooms Reception staff could of been better, they put me in the wrong room twice!
