Overview

Europa Gatwick Hotel

Balcombe Road, Crawley, RH10 7ZR, United Kingdom
+44 129 388 6666

$50+

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Rates

Overall guest ratings

5.5/10 Okay
Based on 3,204 reviews
See all reviews

Review highlights

  • 6.7
  • 5.8
  • 3.7
  • 3.5

Nearby

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    About

    When you stay at Europa Gatwick Hotel & Spa in Crawley, you'll be near the airport and convenient to Worth St. Nicholas' Church and Hawth Theatre. This hotel is within close proximity of Crawley Town Hall and Crawley County Mall Shopping Center.

    Rooms

    Make yourself at home in one of the 246 guestrooms. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Enjoy a range of recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a fireplace in the lobby.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business center
    • Express check out
    • Cable or satellite TV
    • Free parking
    • Long-term parking (surcharge)
    • Steam room
    • Wedding services
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    5.5 Okay
    Based on 3,204 reviews
    • 6.7 "Average value."
    • 5.8 "Location is acceptable."
    • 5.6 "Service is ok."
    • 3.7 "Disappointing food."
    • 3.5 "Breakfast is below average."
    • 3.2 "Quite uncomfortable."
    • 2.6 "Terrible amenities."
    • 2.2 "Horrible vibe."
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    Overall Rating

    5.7 Okay
    Based on 1,698 reviews
    • 6.3 "Location is acceptable."
    • 5.8 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.7 "57% said the reception staff was ok."
      7.0 "Lovely bar service, according to 70%."
      5.2 "52% thought the shuttle service was ok."
    • 3.9 "Disappointing food."
      3.9 "61% did not like what was on the menu."
      0.9 "For 91%, the dining experience was not enjoyable."
      0.7 "Unclean dining area, according to 93%."
    • 3.5 "Breakfast is below average."
      1.3 "87% said the breakfast was too expensive."
    • 3.2 "Quite uncomfortable."
      3.4 "66% didn't like the uncomfortable beds."
      2.8 "72% said rooms were small."
      2.7 "73% thought it was too noisy."
    • 2.7 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.2 "88% didn't like the architecture."
      4.4 "For 56%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
      0.0 "100% were unhappy with the handicap accessible facilities."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall Rating

    5.2 Okay
    Based on 512 reviews
    • 6.1 "Location is acceptable."
    • 6.0 "Average value."
    • 5.3 "Service is ok."
      6.6 "Only 66% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
    • 3.4 "Disappointing food."
    • 3.2 "Quite uncomfortable."
      3.3 "67% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 3.1 "Awful breakfast."
    • 2.6 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.1 "89% didn't like the architecture."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall Rating

    3.7 Mediocre
    Based on 96 reviews
    • 6.6 "Average value."
    • 5.5 "Location is acceptable."
    • 5.3 "Bar is ok."
    • 5.1 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 3.4 "Disappointing food."
    • 3.0 "Quite uncomfortable."
      3.1 "69% didn't like the uncomfortable beds."
    • 2.7 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.2 "Awful rooms."
      1.8 "82% said rooms were dirty."
      1.8 "82% complained about the bathroom."
      3.1 "69% didn't like the uncomfortable beds."
      0.7 "93% found problems with the furniture."
      1.5 "85% said the bathroom was dirty."
    • 2.2 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    5.7 Okay
    Based on 897 reviews
    • 6.4 "Average value."
    • 5.7 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.6 "56% said the reception staff was ok."
    • 5.3 "Location is acceptable."
    • 3.8 "Disappointing food."
      1.1 "For 89%, the dining experience was not enjoyable."
      4.1 "59% did not like what was on the menu."
    • 3.3 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      3.4 "66% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.1 "Awful breakfast."
      1.2 "88% said the breakfast was too expensive."
    • 2.4 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.2 "88% thought the facilities needed updating."
    • 2.2 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories
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