SpringHill Suites by Marriott Hartford Cromwell

The breakfast at the hotel is generally fine, with friendly staff and a clean environment. However, some guests have mentioned that the breakfast could be improved.

The hotel offers spacious rooms with comfortable beds, providing great value for the price. However, a few guests have found the beds to be uncomfortable.

The hotel is not consistently family-friendly, as some guests have reported issues with amenities for children, such as the lack of pack n play and bedding for additional pull-out beds. Additionally, there have been concerns about unruly children in the hallways.

The hotel is generally very clean, with spacious and well-decorated rooms. However, there have been isolated incidents where guests found the rooms and premises to be dirty and ignored by the staff.

The hotel staff are generally friendly and helpful, providing a comfortable atmosphere for guests. However, there have been some instances where guests experienced issues with the service and staff competence.

Some guests found the lack of a mini fridge and microwave in the room inconvenient, so consider requesting a room with these amenities if you plan to store or heat up food.

Before settling in, ensure that all room amenities, such as USB ports, are functional, as some guests reported issues with them.

Double-check the actual check-out time with the front desk, as there were instances where guests were surprised by the earlier check-out time than what was stated on booking platforms.

While some guests enjoyed the breakfast, others found it lacking, so it's advisable to keep expectations in check regarding the morning meal.

If traveling with children, it's recommended to confirm the availability of family-specific amenities, such as pack n plays and additional bedding, in advance to avoid any inconvenience upon arrival.

If planning to use the pool, it's advisable to confirm its operational status, as some guests encountered closures due to maintenance.

If you have specific requests, such as extra towels or bedding, promptly communicate them to the staff to ensure a comfortable stay, as some guests experienced delays in fulfilling such requests.

Given mixed reviews about the breakfast, exploring nearby dining options for morning meals could provide a more satisfying experience.

Upon arrival, inspect the room for cleanliness, as a few guests reported issues with room and premises cleanliness that impacted their stay.

While many guests praised the friendly staff, there were instances of less favorable interactions, so being mindful of staff behavior and promptly addressing any concerns could enhance the overall experience.