Good to know
|Distance to city center||0.3 mi|
|"Breakfast is great and location perfect"||(in 66 reviews)|
|"Clean, comfortable and friendly professional staff."||(in 130 reviews)|
|"The service was great!"||(in 6 reviews)|
|"No windows in our room"||(in 11 reviews)|
Time of year
Show reviews that mention
|beautiful building||in 15 reviews|
|blocks away||in 17 reviews|
|boutique hotel||in 61 reviews|
|breakfast was very good||in 109 reviews|
|close to main plaza||in 18 reviews|
|creaky floors||in 8 reviews|
|customer was excellent||in 7 reviews|
|ecuador||in 9 reviews|
|eggs and toast||in 11 reviews|
|good bed linen||in 16 reviews|
|great location||in 91 reviews|
|historic building||in 40 reviews|
|noisy at night with traffic||in 6 reviews|
|partner was ill||in 6 reviews|
|restored colonial||in 6 reviews|
|room with a balcony||in 57 reviews|
|room without a window||in 62 reviews|
|san rafael||in 3 reviews|
|service was good||in 9 reviews|
|staff was very friendly||in 170 reviews|
|street noise||in 17 reviews|
A tough couple of days in Cuenca with the political situation but the staff of the San Rafael were superb. Thank you
Great localisation, right in the center of everything. When I was there, it was in the center of the transport strike and manifestations. The staff was great in keeping the guests safe. And exceptionally helpful!
Very close to the city center! Staff friendly. Recommended
The breakfast was served by a very friendly woman and was delicious, It was served in reasonable rather than excessive portion sizes.
The staff was very friendly, and the breakfast was very good. The hotel had a nice seating area on the first floor, which was good in combination with the WIFI connection there. We came by car and could park for free a few blocks away in a carpark. First ask at the reception.
The room was without windows, and bathroom with a small window opening into the inner side of the hotel, made it a bit stuffy.
A stay at Hotel Casa San Rafael places you in the heart of Cuenca, steps from Esqueletologia Museum and 3 minutes by foot from San Blas Park. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
based on 948 reviews
Things to Know
- Friendly service
- Beautiful architecture
- Stylish hotel
Policies vary by room type and provider.
Reviews about Hotel Casa San Rafael
Most Popular Landmarks
- Parque Calderon 369 yd
- Cuenca Cathedral 0.3 mi
- El Cajas National Park 6.4 mi