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The room The service and facilities
The fact that we have a room for 4 people (our children are 17 and 23) and there was plenty of space for us all and all the beds were large and comfortable - this made the trip much cheaper that booking 2 separate rooms
Staff very friendly and efficient. Set up dinner reservations convieniently Dinner was very good. Baggage was looked after and sent for pick up at train. Overall a very good experience and well organized for us. Porthole into bathroom not a good idea and the glass shower break does not keep water contained well. Shuttle to Futuroscope could have run a little longer.
effecient directions to location not easy to follow
choice of resturants was limited, for familys with young children
Unfortunately we did not arrive early enough to take advantage of the pool. The resturant however was brilliant and the selection of food, particularly the starters was varied and well planned. The port hole window between the bedroom and bathroom was slightly unusual as you could the outline and movement of the person using the bathroom.
Convenient for the visit to Futuroscope. Most of the staff only speaks French (and this also happens in Futuroscope!)
Comfort and cleanliness of room. Bathroom was exceptional. Lack of choice on children's menu.
Lovely staff and service, comfortable and very spacious (and quiet) room. Location could hardly be bettered, close to the centre and excellent restaurants and in easy walking distance of the railway and bus stations. This really was exceptional value for the money. The breakfast buffet is very good, with efficient and friendly service. Newspapers provided were a bonus.
Easy to book. No problems. Everything as agreed.
Perfect situation in the center of the city, plenty of restaurants, (to recomend Le Bistrot du Boucher just in front of the hotel) staff very kind, confortable room, the bathroom a little small but no problem at all, very clean, nice breakfast, we could come back. none
Within a few minutes walk of the older part of the city and very handy for the restaurants and the new shops. The bar was not open at night on our stay.
Good location breakfast ok Furniture a bit worn, shower quite difficult to adjust and maintain at desired temperature
Comfortable clean room, good secure parking that is cheaper than the municipal garage next door and more secure at 6 euros per night, buffet breakfast not cheap but thats reflected in the quality of the food - excellent. Little bit awkward to get to but the hotel emails good directions on booking but to be fair the town centre was undergoing major refurbishment.
Good location. Room size was generous and comfortably furnished. Super bath tub. Hotel overall was clean and well-maintained, if a bit lacking in life and character. Probably best suited to business travellers. Reception was unattended for 10 mins when we arrived. Bar was closed on a Saturday night - possibly because it was a holiday weekend. Awkward window treatment with a combination of ugly mechanical blinds and no proper curtains. Room overlooked one of the most spectacularly unlovely courtyards in Europe.
Very helpful and friendly staff.
Private parking and location
Very convenient location and friendly staff. Nothing that springs to mind.
Excellent room. Very friendly, helpful service. Cooking facilities in room were good but we didn't use them. Difficult to unlock door in room 101.
Close to the train station, very clean rooms, friendly staff, good price.
Beautiful, Clean and in good location. None
Excellent facilities in the room and great staff Not much around. On a busy road on a deserted section a few blocks from the train station
The friendly and competent staff.
It was clean They don't speak English. Not very helpfull. It is in an industrial area far from everything. Wouldn't want to spend there more than one night
The friendliness of the staff and the effort that was made to make our stay good.
We were only in the hotel for around 5 hrs as we were visiting a venue nearby
Whatever the location's hotel is (industrial area) , the hotel is very quiet.The rooms and toilets were very clean. The staff was friendly. The breakfast is not so rich as I would have expected, french pastries( croissants, pains au chocolats) instead of bacon, eggs ,ham...
Friendly staff that made an effort (I think it were the owners). Nice breakfast. Conveniently located near the highway (we were passing by).
Food was unpretentious, but excellent. It was a bit impersonal.
Friendly staff It's very basic. For the price paid one might have expected a bit better. The rooms are small and haven't had a refresh fro a long time. no main light either. The main swithc just linked to a very small bedside light. Slightly dubious about client base given positioning of mirrors and channels on TV!
A reasonable location, however we found the rulesassociated with access and bar opening a restriction. It felt like the owners/mamanger was running it for their convenience and not the Customers. An example of this was when we requested a dring from the bar at 21.00 after having been out for a meal only to be told that the bar closed t 20.00 and that by the way the reception area would be closed and lighs out at 22.30.After my objection we were served albeit begrudgingly with 2 glasses of wine and as predicted at 22.20 the owner manager came to tell us that he was about to switch the lights off! No Kettel/Tea nd coffee making in the hotel rooms.With breakfast not starting til 08.00 this is quite restrictive.
Good value for money
plenty of places to eat around. Room wasn't ready when we arrived at 5.00pm and they had problems with it. Moved us to another room which wasn't ready either. In the morning they tried to charge full price, not the price booked by booking.com. Had to get laptop out and show confirmation e-mail.
We were travelling from Spain to UK & this is a stopover that we have made before- the only thing that was good was the linen was clean & bed fairly comfy ! Everything else has deteriorated badly since we stayed in May 2010 . Oh - Dogs allowed is another good point. The restaurant was open until 10pm , but was being cleared by 9.20pm around us while we ate our main course . The food had to be returned (though to be fair the Pasta was good but very small portion like a starter & expensive ! ) , The room was dirty & falling apart - parts of the flooring in the bathroom were missing , the bath panel had been "pushed in" ,the bath was very chipped, shower had pieces missing from it leaving sharp edges , the desk area had veneer stripped, the doors were dirty , the paintwork dirty & badly chipped.- signs of damp in room . If we had not been so tired on arrival after a long drive , we would have sought a different hotel . There is another Campanille nearer Futurescope
We used the hotel as an overnight stop, and it ticked all the boxes as a value for money stopover. Food surprisingly good
the hotel was welcoming and very comfortable.when asked staff were obliging and booked another campanile for us nothing
Very quiet clean rooms Dsiappointed hotel was so far out of Poitiers
The way the staff helped, Although French they tried their best to help in English !!! Spotting the turn off from the road...Could do with better signs
ease of access from the motorway.choise of food from the buffet ,good choice of wine ok
Its proximity to auchan The room was a little claustophobic
Good breakfast. Good parking. It is not totally convenient to have the bedroom block separate from the rest of the hotel.
size of the room The location
dissapointed after a very long drive that there were no restuarant facilities available at weekend (we arrived on a sunday afternoon, tired from long drive from Northern Spain)
Helpful staff. Very good service in the restaurant. Quiet location. All round excellent value for money.
Friendliness of the staff, good food in restuarant
Excellent food - convivial atmosphere.
Staff helpful. Restaurant staff and cooking up to restaurant standards. Bedroom enjoyable for quiet rest and reading.
Friendly and knowledgeable English speaking staff. Breakfast buffet had a variety of traditional French and English foods. Room was clean with comfortable beds. Not an ideal location for the city of Poitiers, but it was easy to find from Rte 10
It was conveniently located to most of the places my family needed to get to.
Exellent position to Poitiers and surrounding area.Arrived at night but hotel signs made it very easy to find.
not sure Restaurants oening hours should be earlier especially if you have children dining
Good central location for tourism and good restaurants nearby. Very difficult to find due to new traffic management system. Accommodation very basic
Quiet and peaceful. We were lucky to have a window looking out onto a little open area where they have put pots full of plants and a seat.
The proximity to the town, restaurants and shops was good. Twin room small, stank of smoke . Even though no smoking hotel.Not good value for money
The hotel was central yet quiet.It has a pleasant ambiance.The hotel was within easy walking distance of good restaurants and places of interest .
Very reasonable last minute price. Great location, near lots of good restaurants and city centre. Nice room, and lovely breakfast area. Wish I'd known about the parking.
Some of staff members were very friendly, helpful, and spoke English well. A couple did not. It was close to University of Poitiers, which is where the conference was located. While there was supposed to be air conditioning in the room, it really only worked as a fan. It was set at 16 C and the temperature never got below 25 C. In the lobby and hallway it was cooler
Complete toilet suite none
The friendly staff found us a secure place to store our bicycles and the pool was great. The restaurant was a bit disappointing. Had the pasta carbonara which tasted very fatty. Service was a bit slow.
room very clean, quiet place
Good breakfast Location was convenient but not very attractive
The restaurant is a must - so good we stayed again at the hotel on our return from holiday, gourmet food and service. bathing and toilet arrangements are ready for an upgrade.
Parking was plentiful and easy. The staff were accomodating. The decore was pleasing. The evening meal left much to be desired. It was poorly prepared, not of a very high quality and insufficient. It was poor value for money. I would not choose to eat there again though I might choose to stay. The staff said that they had many satisfied customers but I saw at least one family of 4 get up and leave having discussed the menue and seen food arrive at other tables.
Friendly service and good food Mal functioning of loo flushing system
I expected a restaurant. Had to insist in order to get dinner and it was a set meal based on a group that was staying there - quite poor service. Overall felt runned down.
Beautiful setting and surroundings. Restaurant was severely overpriced. Staff were unfriendly and arrogant. Beware if you are not a fluent french-speaker, they will make you feel extremely uncomfortable at a very high cost to you. We will never be back and would advise fellow travellers to stay clear.
Lovely quiet hotel in the countryside. Not a lot in the area and the town is very small. The food in the restaurant was excellant although very expensive for a 3 star hotel. The room was cosy, clean but there is not a lot of room and it was expensive for 125 euros a night. Food and drink was expensive in the restaurant, although the food was excellant.Gin and tonic was 13.50 euros which is far too much to pay. Cheapest wine was around 35 euros.
A pretty place. An excellent chef. A mirror in the bedroom would have been good. Stairs to top floor a little difficult for older people.
Location excellent Menu very expensive
A charmng small hotel, comfortable and well-appointed. Dinner was delicious and worthy of more note in the Guide Michelin than it currently has. We have stayed there several times and it has never disappointed us. I would recommend it most strongly.
Location, welcome, calm, cleanliness A little pricey
The bed was comfortable. The rooms were very small and the bathroom extremely small with no where to put anything, also the shower head was broken.The menu was for the cost limited. Infact after seeing the menu we decided to eat elsewhere.This wasn't because we couldn't afford it but felt that it wasn't value for money.The hotel photos are deceptive and a group of youths drinking beer and riding motorbikes up and down in front of the hotel at night wasn't ideal.
Outstanding Restaurant! The evening meal was without doubt the finest we have ever had the pleasure of experiencing. The chef, a remarkable young woman with an exceptional culinary talent deserves the accolade of Rising Star. The Bathroom was small and dark.
The quiet, riverside location, the food and the small size of the hotel, which meant we were not just numbers. Driveway access was difficult as we have a low sportscar
Good chef and excellent dinner Initial allocation of Junior Suite was a very gloomy and fusty tower room but had it changed. No lounge or bar and dining room closed on one of our two nights. No warmth of almosphere anywhere in the hotel. Probably nicer when it's busier and hotter