The friendliness of the staff and the effort that was made to make our stay good.
We were only in the hotel for around 5 hrs as we were visiting a venue nearby
It was clean They don't speak English. Not very helpfull. It is in an industrial area far from everything. Wouldn't want to spend there more than one night
Whatever the location's hotel is (industrial area) , the hotel is very quiet.The rooms and toilets were very clean. The staff was friendly. The breakfast is not so rich as I would have expected, french pastries( croissants, pains au chocolats) instead of bacon, eggs ,ham...
Food was unpretentious, but excellent. It was a bit impersonal.
Friendly staff It's very basic. For the price paid one might have expected a bit better. The rooms are small and haven't had a refresh fro a long time. no main light either. The main swithc just linked to a very small bedside light. Slightly dubious about client base given positioning of mirrors and channels on TV!
Friendly staff that made an effort (I think it were the owners). Nice breakfast. Conveniently located near the highway (we were passing by).
A reasonable location, however we found the rulesassociated with access and bar opening a restriction. It felt like the owners/mamanger was running it for their convenience and not the Customers. An example of this was when we requested a dring from the bar at 21.00 after having been out for a meal only to be told that the bar closed t 20.00 and that by the way the reception area would be closed and lighs out at 22.30.After my objection we were served albeit begrudgingly with 2 glasses of wine and as predicted at 22.20 the owner manager came to tell us that he was about to switch the lights off! No Kettel/Tea nd coffee making in the hotel rooms.With breakfast not starting til 08.00 this is quite restrictive.
Good central location for tourism and good restaurants nearby. Very difficult to find due to new traffic management system. Accommodation very basic
Very reasonable last minute price. Great location, near lots of good restaurants and city centre. Nice room, and lovely breakfast area. Wish I'd known about the parking.
The proximity to the town, restaurants and shops was good. Twin room small, stank of smoke . Even though no smoking hotel.Not good value for money
Quiet and peaceful. We were lucky to have a window looking out onto a little open area where they have put pots full of plants and a seat.
The hotel was central yet quiet.It has a pleasant ambiance.The hotel was within easy walking distance of good restaurants and places of interest .
Located in the very centre of the city makes this an ideal choice for shopping and sightseeing.
The Hotel Staff were very friendly and helpful and the location was superb. The shower in our room didn't function to well.
The hotel is really central and so it was ideal for exploring the town. The staff were really friendly. The rooms are comfortable with a good tv though they could benefit from an expelair in the shower area as it was getting a bit mouldy. There is no dining room for breakfasts but these are brought to your room and this was a wonderful luxury! We arrived on the Sunday only to find out reception doesn't open till 5pm so we couldn't get to our room till then and we were tired as we'd got up early for the flight. However, once we got in, the hotel was perfect for our needs.
In the middle of Poitiers and right next to the street with lots of restaurants.Also very quiet, however there is large square in front of the hotel which was covered with large building machinery, fortunately we stayed on a Saturday night, so there was no-one working there on Sunday morning.
The hotel was very central for exploring Poitiers and the rooms were clean (if a little basic)
Location No Air Condioning and very thick duvets on the bed. This is Central France with day time temperatures of 25degrees
silence, nice swimming pool, very good food, staff does not speak english
The swimming pool area was nice and well maintained, and was very welcome on a very hot day. Airconditioning in the room also worked well-which is not usual in France. The hotel was very difficult to find, particularly at night. The lift was out of service during our stay, meaning we had to carry our bags up lots of stairs. The room and bathroom was clean, but in need of renovation. I would not rate this as a three star quality.
very spacious room initial problem with key not working resolved by reception
It was easy to find and convenient for shopping and visiting Futuroscope. The hotel is much older than it looks on the photos. The corridors smelt awful. The internet didn't work properly: staff unable to explain what the problem was but even their PC in the reception area didn't work very often. The breakfast rooms were too small and cramped.
everything was fine, excellent breakfast,good dinner etc only french tv, no english or other languages
very good restaurant gthe price of our room was higher than anything shown on the price list at reception
The dining room.
Friendly and helpful staff. Good location for passing through motorway network. Provided excellent vegetarian option to available menu. Dessert took over one hour to arrive.
The restaurant was excellent (although the selection of available wines was not so good) and all the staff very helpful. The situation of the hotel in the beautiful grounds was very convenient for us. The noise of the work taking place!
The couple who ran the hotel were excellent. Would definately stay there again
Good for location Noisy and cramped
We were travelling through France and Spain and used this hotel as an overnight stop. The rooms are small and basic, but given the cheap price they are fine for an overnight stop. The shower room/toilet is very small - akin to an aeroplane toilet! We arrived late (9.15pm) and had phoned ahead to let them know this. The receptionist was due to leave at 9pm but agreed to stay and wait for us to arrive. We had difficulty finding the hotel and had to phone her a couple of times. She was exceptionally helpful and gave very good directions. Shower room/toilet
The local knowledge of the staff we found very useful+ good location. None
reasonably easy to find at side of r n10 outside poitiers,appeared reasonably priced on booking delapidated exterior ,tiny basic room,very dark,excessive pet charge at 4 euros meant overall price wasnt so competitive.wont be staying here again.
Room was very clean, staff were helpful, internet worked fine. Only one power socket in room. No air conditioning.
location near to futuroscope room was too cramped for 4 people and too hot
Ideal location for visiting futurescpope and good english spoken. There was no central light. The light from the small lamps around the room were not enough in my opinion.
thought the lady on reception was very helpful - the rooms were clean (although we arrived at 2pm and the beds were not made - and we did not realise they would not make the top bed for our child - we had to do this ourselves but it was no hardship) it was close to futurescope and had plenty of places to eat on a budget would have liked a hairdryer and some shower/shampoo items in bathroom and maybe some english channels on the TV
Easy to book. No problems. Everything as agreed.
Lovely staff and service, comfortable and very spacious (and quiet) room. Location could hardly be bettered, close to the centre and excellent restaurants and in easy walking distance of the railway and bus stations. This really was exceptional value for the money. The breakfast buffet is very good, with efficient and friendly service. Newspapers provided were a bonus.
Perfect situation in the center of the city, plenty of restaurants, (to recomend Le Bistrot du Boucher just in front of the hotel) staff very kind, confortable room, the bathroom a little small but no problem at all, very clean, nice breakfast, we could come back. none
Very helpful and friendly staff.
Good location. Room size was generous and comfortably furnished. Super bath tub. Hotel overall was clean and well-maintained, if a bit lacking in life and character. Probably best suited to business travellers. Reception was unattended for 10 mins when we arrived. Bar was closed on a Saturday night - possibly because it was a holiday weekend. Awkward window treatment with a combination of ugly mechanical blinds and no proper curtains. Room overlooked one of the most spectacularly unlovely courtyards in Europe.
Private parking and location
Good location breakfast ok Furniture a bit worn, shower quite difficult to adjust and maintain at desired temperature
Comfortable clean room, good secure parking that is cheaper than the municipal garage next door and more secure at 6 euros per night, buffet breakfast not cheap but thats reflected in the quality of the food - excellent. Little bit awkward to get to but the hotel emails good directions on booking but to be fair the town centre was undergoing major refurbishment.
Within a few minutes walk of the older part of the city and very handy for the restaurants and the new shops. The bar was not open at night on our stay.
Very convenient location and friendly staff. Nothing that springs to mind.
The fact that we have a room for 4 people (our children are 17 and 23) and there was plenty of space for us all and all the beds were large and comfortable - this made the trip much cheaper that booking 2 separate rooms
Comfort and cleanliness of room. Bathroom was exceptional. Lack of choice on children's menu.
Unfortunately we did not arrive early enough to take advantage of the pool. The resturant however was brilliant and the selection of food, particularly the starters was varied and well planned. The port hole window between the bedroom and bathroom was slightly unusual as you could the outline and movement of the person using the bathroom.
effecient directions to location not easy to follow
Convenient for the visit to Futuroscope. Most of the staff only speaks French (and this also happens in Futuroscope!)
Staff very friendly and efficient. Set up dinner reservations convieniently Dinner was very good. Baggage was looked after and sent for pick up at train. Overall a very good experience and well organized for us. Porthole into bathroom not a good idea and the glass shower break does not keep water contained well. Shuttle to Futuroscope could have run a little longer.
choice of resturants was limited, for familys with young children
The room The service and facilities
hotel as it said on the box ,clean ,convenient and helpful manager ,good value
In this particular hotel at Poitiers, we found the person in charge very helpful. He gave us much useful information and was very friendly. The hotel was very clean. We would have liked an evening meal at the hotel instead of having to go out. It was possible to have a snack there.
It suited our purpose (golf team, 10 mins from the golf course, not expensive). The proprietors were friendly & helpful.
Hotel staff very helpful and polite This was the worst hotel for the breakfast we recieve, there is a mcdonalds down the road i would recommend this for your breakfast.
The staff was friendly and speaks english. Rooms are a bit noisy. You can hear the neighbours flush the toilet. One of the shutters of the windows made a lot of noise during the night. The photograph of the hotel is different than in real life.
we stayed only one night but the staff was very friendly a bit oldfashioned style but it did not bother
The owners were very pleasant and helpful and the room and bathroom were extremely clean The property itself is rather tired and basic. The location is very poor for meals out
very good staff Directions impossible to find. room quite small
This is a very good, value-for-money, hotel. The owners are very nice and most helpful. Family room was spacious, shower was particularly good and breakfast very nice. Short drive to Poitiers city centre (plenty of low cost parking especially in the evening) and an easy drive to Futurscope.
Management willing to help and advise on places to go. Gave ua a local street map of the area Rooms need updating
Exellent position to Poitiers and surrounding area.Arrived at night but hotel signs made it very easy to find.
Friendliness of the staff, good food in restuarant
dissapointed after a very long drive that there were no restuarant facilities available at weekend (we arrived on a sunday afternoon, tired from long drive from Northern Spain)
Excellent food - convivial atmosphere.
Staff helpful. Restaurant staff and cooking up to restaurant standards. Bedroom enjoyable for quiet rest and reading.
Friendly and knowledgeable English speaking staff. Breakfast buffet had a variety of traditional French and English foods. Room was clean with comfortable beds. Not an ideal location for the city of Poitiers, but it was easy to find from Rte 10
size of the room The location
not sure Restaurants oening hours should be earlier especially if you have children dining
Helpful staff. Very good service in the restaurant. Quiet location. All round excellent value for money.
It was conveniently located to most of the places my family needed to get to.
Parking was plentiful and easy. The staff were accomodating. The decore was pleasing. The evening meal left much to be desired. It was poorly prepared, not of a very high quality and insufficient. It was poor value for money. I would not choose to eat there again though I might choose to stay. The staff said that they had many satisfied customers but I saw at least one family of 4 get up and leave having discussed the menue and seen food arrive at other tables.
The restaurant is a must - so good we stayed again at the hotel on our return from holiday, gourmet food and service. bathing and toilet arrangements are ready for an upgrade.
room very clean, quiet place
I expected a restaurant. Had to insist in order to get dinner and it was a set meal based on a group that was staying there - quite poor service. Overall felt runned down.
Complete toilet suite none
The friendly staff found us a secure place to store our bicycles and the pool was great. The restaurant was a bit disappointing. Had the pasta carbonara which tasted very fatty. Service was a bit slow.
Friendly service and good food Mal functioning of loo flushing system
Good breakfast Location was convenient but not very attractive
Some of staff members were very friendly, helpful, and spoke English well. A couple did not. It was close to University of Poitiers, which is where the conference was located. While there was supposed to be air conditioning in the room, it really only worked as a fan. It was set at 16 C and the temperature never got below 25 C. In the lobby and hallway it was cooler
Wonderful staff, very charming room. Excellent price and location.
Excellent and helpful hosts. Exterior looks drab but due to being on main road, in a city not lack of attention
Easy to find the location, excellent for stop-over Rooms are up-stairs, no elevators, so you have to carry up the laggages.
Not being rushed at breakfast; breakfast outside; lovely lady owner. No
Helpfullness of proprieteress Lovely room
good location near to the train station and car rent companies, comfortable, clean, very friendly, nice tv, and have a kettle to make tea and coffe in your room (normally the french hotel does not have this service). nothing
The bedroom was very comfortable and nicely decorated. The breakfast was fine.
very clean rooms and easy access at night.
location for train station Asked for twin beds but got a double
Cousy We should be warned about the reconstruction of City Hall just infront of the hotel.
The hotel is a very typical french hotel-not a boutique sanitisised hotel. The room was clean small but adequate, the breakfast was very good quality ingredients that were well thought out. The hotel was quiet and there was secure parking. The hotel stairways needed redecoration which gave a poor first impression. We could not use the secure parking on the second night as we went to the late show at Futuroscope and the parking was locked at 9pm.
A nice quiet hotel, which was clean and the proprietor friendly. The location was excellent as it was right in the middle of the old town. Nothing
William was excellent and a delight to deal with - we shall happily book in again The rooms were a little drab - a lick of paint or more contemporary furnishings would have made the hotel very comfortable but all in all a really pleasant experience and the location was awesome!
Location, internet, parking.
Very pleasant staff, welcoming and gave tips about the area. Rooms comfortable and the ventilator fans were much appreciated in the hot weather. Hotel very centrally located hotel for anyone wanting to explore Poitiers. Parking was also very useful in the city centre, though the spaces were very tight indeed but hoteliers again helpful in allowing us to fit in to their own space. Breakfast was good but for the price maybe more mini-croissants available from buffet area rather than limited to a basket per table. Plates rather small - the size of a saucer. One stair tread edge of carpet was loose which could cause a nasty trip.
Location; Staff; Petit Dejeuner Back entry
Location with own parking place right in the center of the city Parking place rather challenging to manoeuvre with car; travaux just in front of hotel (hotel not to blame of course)
Our host and hostess were friendly, helpful and very patient with my French.
Hotel is ideally situated for Biard airport. Clean, comfortable, friendly and helpful staff. Perfect for an overnight before a morning flight. Breakfast for 4Euros. Free wifi. Excellent value all round.
The Staff is nice, the location to us is nice. Near industrial area so is quiet and is near futurescope, just 10mins drive. The bed is comfortable too.
easy tu find ,good breakfast
You would have to be desperated to stay in this hotel.It is very hard to fined in an industrial estate.
Easy to find just 2km from autoroute. Staff were friendly and helpful. The room and the hotel were clean and comfortable. There are places to eat just ten minutes walk away. An ideal place to stop overnight on a long journey, ideally placed for travellers to Spain. The hotel is siuated on an industrial estate. Having said that, there are other hotels there and we didn't find it noisy or obtrusive.
Clean, comfortable, warm with TV.Bar and breakfast available. Not far from town centre. Great, especially after along drive to get there. Did not stay long enough to make true comment, but absolutely no issues to note.Friendly staff. English speaking and interested in guests.
very clean and good value
The proprietors were very friendly and helpful and kindly booked a restaurant on our behalf. The accommodation was very basic however for the price paid represented good value for money. I would happily use again and recommend to others as 'fit-for-purpose' economy refuge.
located in commercial area, ok for one night if you cannot find anything else, F1 equivelent, at 46 euros it was expensive compared to others we stayed at for the same price at a much higher standard. located in commercial area, ok for one night if you cannot find anything else, F1 equivelent, at 46 euros it was expensive compared to others we stayed at for the same price at a much higher standard.
Location, welcome, calm, cleanliness A little pricey
The bed was comfortable. The rooms were very small and the bathroom extremely small with no where to put anything, also the shower head was broken.The menu was for the cost limited. Infact after seeing the menu we decided to eat elsewhere.This wasn't because we couldn't afford it but felt that it wasn't value for money.The hotel photos are deceptive and a group of youths drinking beer and riding motorbikes up and down in front of the hotel at night wasn't ideal.
Outstanding Restaurant! The evening meal was without doubt the finest we have ever had the pleasure of experiencing. The chef, a remarkable young woman with an exceptional culinary talent deserves the accolade of Rising Star. The Bathroom was small and dark.
Good chef and excellent dinner Initial allocation of Junior Suite was a very gloomy and fusty tower room but had it changed. No lounge or bar and dining room closed on one of our two nights. No warmth of almosphere anywhere in the hotel. Probably nicer when it's busier and hotter
A charmng small hotel, comfortable and well-appointed. Dinner was delicious and worthy of more note in the Guide Michelin than it currently has. We have stayed there several times and it has never disappointed us. I would recommend it most strongly.
A pretty place. An excellent chef. A mirror in the bedroom would have been good. Stairs to top floor a little difficult for older people.
Location excellent Menu very expensive
Beautiful setting and surroundings. Restaurant was severely overpriced. Staff were unfriendly and arrogant. Beware if you are not a fluent french-speaker, they will make you feel extremely uncomfortable at a very high cost to you. We will never be back and would advise fellow travellers to stay clear.
The quiet, riverside location, the food and the small size of the hotel, which meant we were not just numbers. Driveway access was difficult as we have a low sportscar
Lovely quiet hotel in the countryside. Not a lot in the area and the town is very small. The food in the restaurant was excellant although very expensive for a 3 star hotel. The room was cosy, clean but there is not a lot of room and it was expensive for 125 euros a night. Food and drink was expensive in the restaurant, although the food was excellant.Gin and tonic was 13.50 euros which is far too much to pay. Cheapest wine was around 35 euros.
Peace and quiet No lounge to use if weather poor and no satelite tv.
Clean room, very good dinner Very dated, breakfast was limited and overpriced. Had I realised it was not included in my booking I would not have had it and instead gone to the local pattiserie
Breakfast was good value for money N/A
nice location and quiet wifi internet advertised as free but had to pay 4.50 per hour
Very pleasant restaurant with a reasonable range of menues and good quality food. We arrived 19.00 and showered son after, unfortunately the water was not very hot. The water temperature was O.K. in the morning.
The Food, it was excellent. No, nothing!
The rooms were comfortable and of a good size. The hotel restaurant was of a high standard and both the hotel, dinner and breakfast were well priced. The shower head in our room needed cleaning.
V gd menu. Superb breakfast. Fantastic location
The hotel was very clean and people very friendly. The food was excellent. Very nice village. Nothing
outstanding stay - hospitality, location, buildings, and superb restaurant and meals.