The staff, the pool and breakfast The room was grim, badly furnished, and depressing
Comfortable hotel with good facilities, nice pool and spa. Comfortable air conditioned rooms. Food good quality and helpful staff.
The hotel itself was situated in a lovely area One of the staff members wasn't very useful or helpful. The dinner that was included was slightly misleading as it was finished by 5pm and therefore I could not take advantage of it
This hotel is outstanding in its size class (smaller private non-chain) Excellent food service, great character, and polite, professional staff. Great place to stay! Could use some new bath linens, Nice but frayed.
Large room, Nice breakfast staff, location and parking facilities No wifi
Beyond expectation, rooms fine but the bar and restaurants were a real added bonus
Friendly, helpful staff. Hotel is very attractive in design and is very clean and comfortable. Ideal location for anyone wanting to visit the museum / memorial of Auschwitz. Highly recommended. No complaints at all.
The hotel was easy to find, frequented by taxi drivers, and offered a good mix of food choices and quality.
it vas to kold in the rooms on night (i got my selv a kold)
The staff was very kind and helpful. We left very early for airport, and staff packed us a breakfast for the taxi! The hotel was wonderful, and so was the restaurant. However, we took the bus from Krakow and the driver would not go to the "Central" station, which was close to the hotel, but instead dropped us off near the cemetary. It was a difficult walk with our luggage and road construction, plus we didn't know where we really were. It made our stay start off badly.
The location of the hotel suited our reasons for visiting this city. The room was spacious. The noise during the early hours of the morning. People shouting and screaming outside the room and in the carpark. Lack of English of the reception staff failed to clarify the situation.
This hotel is absolutely gorgeous! The restaurants are fantastic, the rooms are large, clean, and comfortable, and the staff is extremely friendly! I felt that the rooms need a fan as it is very warm outside and the room was a bit too warm.
Location was perfect, staff very friendly, room large & will decorated, food excellent
Very friendly staff who were willing to assist with special requirements. Nice restaurant with outside an Patio overlooking river.
Lovely riverside setting, about 15 minutes from Oswieciem. Friendly and helpful staff. A little hard to find. Oudoor lights glared in our room all night despite "shades".
quiet secluded location - good breakfast
Friendly atmosphere. Good value for money. Pretty rural surroundings.
Staff was very friendly and the location from Auswitch was just right! Hotel was quiet and clean! Room could use air con and the local teens like to hang out right in front of hotel racing mopeds and such. On site resteraunt was nice, but the night we tried to eat they were setting up for a wedding reception. we ate and it was great but we had to sit in the only table not decorated in the middle of the dance floor.
We just needed a place to sleep for one night. Room was clean and employees were friendly and helpful. We ate dinner at the hotel and the food was excellent. It was affordable as well. We would stay there again.
very comfortable place with nice surrounding Yes, very noisy nights due to large celebrations
very clean, food good, plesant staff, location good.
The staff were very friendly, and very helpful. The hotel was quiet during our stay, and we were given an enormous room which would comfortably sleep 7. Location is good, in a quiet rural community.
The location, right by the river and off the beaten track. no not really
Improve english comunication in the Reception.
value for money jacuzzi and sauna took a long time to warm up when people were not using it before us, thin walls between rooms
Beautiful location, really nice hotel for money.
1 night stay does not give much time to have any oppinion, but I liked the breakfast
The welcome was excellent as was the room and breakfast. A great location and excellent value for money.
Destination closely to the museum in Auschwitz, parking place available, large desk for breakfast. Design war very nice but funcionality on low level, e.g. you need to move toilet lid everytime before you go to flush, hair dryer not available in the room.
The BEST location for Ausvic/Birkenau tour. Hotel is modern with very comfort room. Good brekfast and wired internet. Olecki is just 4 minutes by foot from entrance to Ausvic.
Outstanding location, very friendly staff and very clean. I would strongly recommend for anybody wishing to visit Auschwitz. Not applicable, liked everything.
The fact it is in front of the Aushwitz Museum means it has perfect position. Breakfast can be better.
Nice room & helpful staff
the woman at the front destk, Barbara, was very nice and helpful. the breakfast
I found the hotel very comfortable. The staff was nice and helping, rooms (esp. bathroom) clean and breakfasts offered meals beyond my imagination. A stay totally worth the money.
Helpful staff. Perfect location for Auschwitz museum.
i thought it was clean and the food was ok,i thought the shower and toilet was very good to.most of the staff were nice to me. i didnt like that none of the tv channels were in english,i didnt like the bar been closed so early,i think there should be a residents bar opened alot later,i came back to the hotel late 1 nite and i was hungry and there was no where i could get food,i asked a memeber of staff 1 nite for water at a late hour and she said there was no water,how can there be no water in a hotel??
A lovely hotel right beside the concentration camp, very clean with lovely staff. All TV channels are in Polish (though not a problem because we were so busy). No wheelchair access.
The hotel was very well fitted out with quality fittings and finishes. The whole hotel has been made over in a very attractive, modern but practical way. There was a lovely view from our room of the mountains. It was a little walk from the centre of town, so maybe older people for instance, might find it a bit far. But it is only a 10 minute stroll to the centre. I thought the hotel had a communal spa bath- it has a steam room but it looked like it was only used in the winter, but we didn't ask to use it.
very nice and clean hotel with very spaceous and nicely decorated rooms and excellent/quiet location off the main street but still within walking distance of the city center hotel staff spoke no English and only limited German! no satelite tv
The staff is very nice and helpful. The surroundings are very beautifull. The room floor was very dirty, a lot of spots on the carpet. There was a problem with a door lock, the maintainance worker tried to fix it but the attempt was unsuccessfull: later we've got stuck in the toilet room again... The breakfast and dinner are very poor: don't recommend to order it.
I found this hotel on booking.com but all the reviews were in Polish (I think). This was a very special trip involving finding family that had not been met before. All the hotel reviews that I found in this location had foreign language reviews so it was a lucky dip. What a good choice. The hotel was excellent choice and is highly recommended should you wish to visit this area in Poland. All the the services provided by the warm and friendly staff were excellent. The food was first class. As we do not speak Polish it was important that either the staff or the menu should have an English translation. We were impressed because both was true.
It was snowing and the location in the woods with the lovely hotel building was enchanting and I would say, the best time to see it. The rooms were clean but basic. I understand that this is a form of listed building so there is only so much that can be done, however the bedrooms felt a little sad. The public rooms and restaurant on the other hand were great.
All staffs are very good and kind.
the kindness of the staff, the situation of the place and the pace itself
The hotel had loads of character being a traditional hunting lodge, in a quite, peaceful location, where you can relax in style. The food in the resteraunt is very good.
Luxury and quiet. Great place to relax and recreation activity during your business trip. Nicely located near the Szyndzielnia mountain.
Everything, the staff were friendly and all spoke English.the hotel was warm and welcoming. The restaurant food was good and reasonable priced.the beds and pillows were comfy. No English TV channels exept International news buts thats usually the case in Europe.
the staff were very nice. we were charged 50 zlote (12 euros) for toast for 2 people and when i questioned the bill to see was there some kind of mistake, i was told there wasn't. i would not recommend eating in this hotel unless you want to be ripped off.
wonderful location , caring staff , cozy smoking in cafe areas
Very nice hotel, close to the center of Bielsko-Biala, room very clean and breakfast wonderful. Prices of the minibar very good.
New, good standard, comfortable. Good breakfast. Nice playground for the children.
Service great, room very nice, food in restaurant very good. Location fine so long as you have your own transport
Breakfast was poor.
excelent quiet location very attentive staff
Definitely the best 3 star hotel i've ever slept it. Food delicious - invoice value was not..
facility, comfort, clear
Very good food!
Very interesting, original style, good comfort. Tasty and sumptous breakfast. Responsive and friendly hotel staff. n/a
Excellent, tidy hotel with friendly staff, good food in the restaurant and excellent breakfast. Also good location when visiting the Auschwitz museum. None.
Very comfortable stay in true 70's chic
Perfect hotel staff, especially restaurant waiter.. very, very cool hotel, clean and very comfort.. 5 star!!!
design, light colors, fresh hotel
A new hotel in a smaller Polish town 20 km west of Auschwitz. The rooms were very comfortable and clean. The breakfast was excellent. the staff were all attentive, and did speak english. No complaints, but one should be aware that this far outside the tourist areas you find few english speakers. The only drawback for us was when we got lost, getting directions we could understand was an adventure!
New and good hotel for a short stay. Pleasant atmosphere and very helpful poeple.
Very good breakfast compared to usual polish hotels