Pros (+) Staff was responding to needs. Good breakfast.
Cons (-) Reserved room with 2 queen beds and sofa sleeper. Did not get the sofa sleeper and did receive 2 double beds instead of queen beds. Tight quarters and not happy overall.
2 stars
Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
Photos of Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
Overview
Holiday Inn Express Hotel & Suites Dallas West is located in Dallas and offers an indoor pool, a Jacuzzi and free Wi-Fi. It also provides a 24-hour reception, laundry facilities and an executive floor.
There are a variety of facilities available to those staying at Holiday Inn Express Hotel & Suites Dallas West, such as meeting rooms, a safe and luggage storage. The in-house spa provides a variety of massages and body treatments. The hotel also offers conference rooms, a dry cleaning service and a business centre.
The hotel's rooms are contemporary and offer a kitchenette that is equipped with a microwave and a refrigerator. All provide tea and coffee making facilities and a mini bar.
Holiday Inn Express Hotel & Suites West Dallas is under a 25-minute drive from Dallas/Fort Worth International Airport. American Airlines Center, Six Flags Over Texas and Fair Park are around a 20-minute drive away.
Latest deals for Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
Amenities at Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
- Indoor pool
- Fitness center
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Free toiletries
- Heating
- Air-conditioned
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Private bathroom
General
- Family rooms
- Seating area
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Hot tub
- Indoor pool
Accessibility and suitability
- Increased accessibility
- Elevator
- No smoking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Parking and transportation
- Free parking
Bedroom
- Alarm clock
Dining
- Minibar
Things to do
- Gift shop
Fitness
- Fitness center
Reviews of Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
8.2
Very good
860 verified ratings
Wonderful
436
Very good
138
Good
100
Okay
40
Fair
44
Mediocre
20
Poor
82
Summary of reviews
Guests say
Guests generally appreciated the hotel's location and cleanliness, noting the friendly service. However, some guests experienced issues with noise levels, bed comfort, and breakfast offerings, which detracted from their overall experience.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.2 out of 10
644 reviews
8.4 out of 10
68 reviews
9.1 out of 10
4 reviews
6.2 out of 10
1 review
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast at the hotel is varied and tasty, with a good variety of options. However, some guests have mentioned that the coffee was weak.
Is the hotel's indoor pool and hot tub available for use?
The hot tub was out of commission due to a remodel during some guests' visits, but the indoor pool was open. However, some guests have mentioned that the pool water was cold and not heated.
How is the cleanliness and comfort of the hotel's rooms?
The hotel's rooms are clean, comfortable, and spacious, with clean and comfortable beds. However, some guests have mentioned issues with noise from other floors and slow water flow in the shower.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, an indoor pool, a spa, and a convenient location. Additionally, the hotel staff is described as friendly and helpful.
Is there anything to be aware of regarding the hotel's amenities?
While the hotel offers an indoor pool, some guests have mentioned that the pool water was cold and not heated. Additionally, the hot tub was out of commission during some guests' visits due to a remodel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Renovations
Some guests reported ongoing renovations, so it might be worth checking with the hotel about the status of any refurbishments before booking.
Opt for a Room with a Bathtub
If you prefer a room with a bathtub, it's advisable to inquire about this option during the booking process.
Verify Airport Shuttle Service
If you require airport shuttle service, it's recommended to double-check its availability with the hotel, as some guests mentioned discrepancies in the information provided.
Inquire About Pool and Hot Tub Availability
Due to occasional maintenance issues, it's advisable to confirm the availability of the pool and hot tub if these amenities are important to your stay.
Check Room Readiness
Some guests experienced delays in room readiness, so it might be helpful to confirm the readiness of your room, especially if arriving early.
Plan for Breakfast
While many guests enjoyed the breakfast, some found it lacking in variety or taste, so it's good to have alternative breakfast options in mind.
Ask About Sofa Bed Bedding
If using the sofa bed, it's recommended to confirm the availability of bedding in advance to avoid inconvenience upon arrival.
Inquire About Elevator Cleanliness
If elevator cleanliness is a concern, it's advisable to inquire about the cleaning frequency and standards.
Confirm Heating in Pool Area
If you plan to use the pool during colder days, it's recommended to check if the pool area is adequately heated for guest comfort.
Address Noise Concerns
Some guests mentioned noise disruptions, so it might be beneficial to inquire about measures taken to minimize noise disturbances during the stay.
Location
4321 Communications Drive, Dallas, TX 75211
What's nearby
- Dallas Market Center4.8 mi
- Dallas Zoo4.9 mi
- Reunion Tower5 mi
- Union Station5.1 mi
- John Fitzgerald Kennedy Memorial5.2 mi
- American Airlines Center5.2 mi
- Dallas World Aquarium5.3 mi
- Kay Bailey Hutchison Convention Center5.5 mi
- Renaissance Tower5.5 mi
- Dallas Museum of Art5.6 mi
- Thanks-Giving Square5.7 mi
- Dallas City Hall5.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | October | $132 | $128 |
Cheapest month to stay with an average 24% drop in price. | Most expensive month to stay with an average 27% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
FAQs when booking at Holiday Inn Express Hotel & Suites Dallas West, An IHG Hotel
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.3 | 5.2 mi | Dallas Love Field | 6.2 mi |
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