Boasting an infinity pool and outdoor tennis courts, Heritance Kandalama is a deluxe base in Kandalama. It also features bicycle rental, miniature golf and a sauna and unique views of Sigiriya.
Guests can enjoy a range of relaxing treatments and beauty therapy at the in-house spa, Six Senses. Convenient services include an express check-in/check-out feature and a luggage storage facility.
Rooms at the hotel come with mini bars, ceiling fans and cable/satellite channels. All have their very own living area and a range of entertainment options, including movies-on-demand.
Heritance Kandalama's in-house restaurant, The Kanchana, is a popular spot to enjoy a meal. Each evening, guests are welcome to relax in the lounge bar.
Services and conveniences
Dining
General
Basics
Bathroom
Things to do
Pool and spa
Accessibility and suitability
Family friendly
Laundry
Parking and transportation
Media and entertainment
Outdoor
Bedroom
Workspace
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's in-house restaurant?
The in-house restaurant, The Kanchana, is a popular spot to enjoy a meal with a range of entertainment options and a welcoming lounge bar.
What are the unique features of the hotel's spa?
Guests can enjoy a range of relaxing treatments and beauty therapy at the in-house spa, Six Senses, which offers convenient services including an express check-in/check-out feature and a luggage storage facility.
When is the best time to visit the hotel?
The high season is in December, offering amazing scenic location and views, while the low season is in August, providing a beautiful setting and excellent architecture.
What practical amenities are available for guests at the hotel?
The hotel offers practical amenities such as daily housekeeping, physical distancing rules, and hand sanitizer in guest accommodation and key areas, ensuring a safe and comfortable stay.
What are guests saying about the hotel's staff and customer service?
Guests have praised the attentiveness and service-mindedness of the waiters and housekeeping employees, as well as the professional, welcoming, and helpful nature of the staff, making it an incredible stay at this remarkable hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Panorama King Room
Some guests found little difference between top-level rooms and Panorama King rooms, except for a bathtub, making the latter a more cost-effective choice.
Explore Nearby Attractions
The hotel's location is ideal for visiting Sigiriya and Dambulla Cave Temple, providing a great opportunity to explore the area's cultural and historical sites.
Book a Wildlife Boat Trip
Guests enjoyed the wildlife boat trips on the lake, offering a chance to appreciate the natural surroundings and learn about the local birdlife from knowledgeable staff.
Consider Low Season Travel
August is the low season, which could offer more tranquility and potentially better rates for a stay at the hotel.
Request a Room with a View
To fully appreciate the stunning setting, consider requesting a room with a view of the lake, mountains, or garden for an enhanced experience.
Enjoy the Spa and Wellness Facilities
Take advantage of the spa, sauna, and wellness center for a relaxing and rejuvenating experience amidst the natural surroundings.
Be Mindful of Monkeys
While the presence of monkeys adds to the natural charm, guests should be cautious about leaving food unattended on balconies to avoid any unwanted encounters.
Dine at The Kanchana
The hotel's in-house restaurant, The Kanchana, is a popular spot to enjoy a meal, offering a convenient and enjoyable dining option with a pleasant ambiance.
Plan for High Season
December marks the high season, so booking in advance may be advisable to secure preferred room choices and to ensure availability during this popular period.
Seek Assistance from the Naturalist
The hotel's naturalist can enhance the experience by arranging nature walks and providing insights into the local wildlife, adding a unique and educational aspect to the stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | December |
Average price (weeknight) | $305 |
Average price (weekend night) | $443 |