cetrally located, modern lobby, good breakfast the pictures show other rooms than i got (not renovated)
Room smartly designer Poor gym limeted equipment and equipment not working well
Nespresso machine in bedroom was nice. TV picture poor.Breakfast expensive.
I liked that description of the hotel fully conforms what I have found there - no surprises and that was good.
No tea or Coffee facilities
The dinning room staff was very good, Good menu. The exercise facilty was disappointing. The machines were broken and old.
Location, very convenient for the train station and city centre.
Great Staff, Excellent Service. Nothing
Good location Expensive parking
all paperwork ready - single signature required. Very quick and easy
Very close to place of work Too far out from city centre
it was just a stop over while waiting for the ferry the cost of the breakfast was unreasonable
Being in the swimming-pool yacuzzi until 23.00 They did not have hot chocolate, but it was not important
The spa and the quite environment made it a pleasant stay.the room was clean and all the comodities where there.the materass was a really good and firm one.
great leasure center, excellent breakfast 7 km far away from city center, but the bus stop is close to hotel
rooms are very luxery
Decor meybe a bit out of date.
Very comfortable spacious room, good restaurant with prompt service. Nice lobby with free internet and business center.
sauna and breakfast the lady in the front desk was not polite enough when we asked the transportation to the city, and she didn't show us clearly, we got back to ask again when we were out and found that's uneasy to find the direction.
business trip - i had to study so couldn't enjoy the facilities no , very pleased
The staff is very polite and helpful. Very good location close to the train station and expositions facilities( Messe) No safety box in the room. Breakfast very expensive. We had breakfast out of the hotel. For the high price of the room the breakfast should be included.
close to messe hall the towels looked dirty
Very good.modern hotel with good facilities
Convenient location near the train station. The hotel was run-down and old - peeling paint, dirty carpets, rusty bathroom fixtures... it was depressing, certainly not up to the standard of other NH hotels I have stayed in.
Unclear information about where the restaurants were and their menus. This may have been because the hotel was being refurbished at the time. Dining alone one evening was a slightly uncomfortable experience with very slow service.
It's location Having to chase tea & creamer for the room. Lacks those little extras like real milk, biscuits in room, toiletries, all of which use to be provided. I have stayed in this hotel every year for the last 10 years.
Hotel location. Ability to access printing facilities in lobby was very handy. Would have liked supplies in room to have been replenished on second day i.e. i.e. bags.
Decent Hotel For The Money Bit far away from amsterdam itself. 30-45 min train journey and at 11Euro a return ticket can get expensive!
Comfortable, well appointed hotel in a good location Bells. There are church bells all Sunday morning, not too early (starting say 9 or 10), but then continuing non-stop. It was unbelievable, like a horror movie.
The location is excellent fo business travellers, being adjacent to the station. The room was far too hot and had no temparature control that worked. The internet system with its passwords and codes to be retreived from the front desk was archaic and ridiculous. The in room amenities, from the nearly broken chair to the awful shower and its primitive shower curtain were very poor and archaic.
Having the Ludden restaurant attached provided an excellent and convenient dining experience. Cost of the breakfast is too expensive
friendliness and helpful reception/bar staff
It`s small and comfortable , it has nice surroundings. There was no fridge with cold drinks in the room:)
They renovated the floor I stayed at, and that ment that there was a very bad smell from painting and the builders started working at 7 in the morning!
The location was very good. The lighting in our room was very poor and the room was cold when we first arrived - it took us some time to figure out how to work the heating. Also there was apparently a mouse in the breakfast room on one of the mornings while we were there. We didn't see it but other guests reported it to us and told us not to sit in a certain area of the breakfast room. Apparently mice are common in buildings in Utrecht as the buildings are so old, but I still didn't like it.
Cleanliness, no fuss, comfortable room near the place where I had to be. the noise from outside, but that is something that the hotel cannot help
Location Pricing, outrageous... for a simple basic 4 star hotel. Moreover, arriving at 21.00 the kitchen was closed and no warm food was available...Every monday the kooker goes home earlier :)
Friendliness of staff
Quiet atmosphere. Friendly and helpful staff. Easy to get to from the airport, train, or car. I first stayed there in 1993. Stayed again in 1996 and 2001 with my wife.
The friendliness and service of the staff. The prices of the minibar. the food wasnt great, the room was bit dirty, like the phone and the remote control were sticky! Think it needs a good cleaning in and out! Even with the price I paid (90 euro per night) I expect a littlebit better.
good breakfast,noce personell, During renovations of this hotel it is unavoidable noisy.
The free wireless internet and mini-bar fridge in my room were nice amenities. The hotel bar and restaurant were very nice atmosphere, and food was excellent. The Hotel was out of the city center, but convenient nonetheless and well priced accordingly. No. Everything was more than satisfactory.
Staff was quite pleasant. However for lunch it was more geared to groups with no a la carte for individual bookings. Very limited choice for health conscious beings. The room price was a normal rate despite the fact that there was noisy renovations going on. This was not mention in the time of electronic booking. However the library corner was one good new addition but it was still being worked on.
good location too noisy
location, bed reception desk (incoming calls) was populated with a bunch of laughing children calling themselves the staff
Staff were friendly and helpful Unfortunately, this hotel is undergoing major construction. Noise, dust, lack of parking on the premises... is a serious issue. My feeling is they should have closed the place for the duration. They did give us a bottle of house wine when we checked in, though. Also, there were no towels in our room when we got there...
It was out of the city and offered a nice taste of the countryside with some class Weekend breakfast should start at least at 6:30 as many of us have business early in the city Sat and Sun
Because it was a weekend, there was not so many guests therefore not so many smokers. ( I am allergic to smoke). The front desk was very nice, all the staff greeted to me when we passed by. The breakfast was great, a restaurant they recommended us to go was nice Dutch. Espresso machine was out of use, maybe the machines are there just for hot water.
Very good hotel. We stayed in the new wing and the room was clean and modern. The hotel is in a quiet foredt setting so a car is required. The hotel was not busy during the weekend.
Next door to where I was having a meeting the next day Lack of accurate travel information to reach the hotel by public transport rather than car. They mention train-taxis which no longer exist in Holland in that area.
very peaceful athmosphere in a lovely setting- accommodation clean and well laid out- staff friendly and helpful- good public transport links to main cities i.e. 50 mins to Amsterdam
comfortable, accessible and in attractive surroundings. staff were very helpful. the early check out time of 9.00 am.
the food was in the restaurant small in portion and in my personal oppinion (and of my staff who stayed there as well) poorly of quality for the price we payed
It was a lovely location. The hotel was peaceful - perhaps as it was a weekend visit. Conveniently located for exploring the area - cycling and walking. The breakfast is extensive, but could be more varied. We stayed 3 nights and the (warm) food was the same every day.
The hotel is clean and new, and is located in a beautiful walking area. It's actually a business conference centre. It's huge, and seemed completely empty, maybe because it was a saturday. Hanging out in the bar we were the only customers.
Very nice surrounding, good breakfast, friendly service and nice rooms.
Very quiet location next to a forest, very good standard and wonderful price on Sundays.
service fine and kind
Nice surroundings and everything very neat and clean. Beds were very soft and terrible on our backs. Time they looked into the possibility of orthopedic matresses or at least the option of firmer matresses at clients request.
peaceful loctaion. Breakfast being included was a nice bonus
The staff were very helpful and freindly We did not like the twin beds and the fact that we could not make a cup of coffee in the comfort of our room due to us not having a coffee maker in the room
nice sorroundings, quietly located in the old park,
breakfast, position bathroom could be better
Everything, especially the restaurant. The retaurant staff were all very nice to us.
Buffet breakfast. Free partking & WiFi. Ideally suited for business travellers. I guess the quality of the cooked meat products for breakfast could be improved.
The staff was very helpful and nice. We enjoyed the pool. The breakfast was really really good. The bed in our room was uncomfortable, and there was no play ground for kids.
Parking facilities and immediate access to motorway Staff in restaurant is unfit
The room used to be a smoking room and still smelled of smoke. No watercooker or facilities in room to make tea or coffee.
The room was too cold, even with the radiator working. The big sofa in front of it just block the heat. The air conditioning control on the wall seems not to work or make any change. I wake up in the morning with a nasty cold.
good rate , away from City traffic jams, near to Highway, very good restaurant
Room was nice and bed was cosy Showers didnt have proper draining so entire bathroom floor could get wet
It was clean hotel with decent breakfest serving. Room was clean, pleasent enviroment.Pricelevel can be accepted. If only, than workers behind window started to work 7.30, I wasn't ready for this....
The staff was very friendly and the rooms were clean, including a good bed and mattrass. The food was not that good -I had a soup and beefcarpaccio. I missed a hairdryer in the bathroom and a holder for showergel etc in the shower.
The hotel is close to the train station (5 minutes by walk); professional hotel staff; excellent breakfast; quiet room; etc
I did not like it at all. There was too much effort put into the business conferencing. The atmosphere, the bed was uncomfortable, there was not enough attention to detail in stocking up our room with tea and coffee. We had to ask for more supplies and more pillows. The towells were far too small. I would expect this was a much cheaper hotel.
This hotel was fantastic, one of the best places I have ever stayed! The staff was very nice and helpful. The rooms were huge, modern and had comfortable beds. The breakfast in the morning was plentiful and had a large selection. I loved it all!
The modern design of the hotel, the staff very professional, the best breakfast I've got in an hotel.
Free shuttle to and from airport leaving the hotel twice an hour. Couldn't find an ice machine. Price for internet was rather pricey.
comfortable room ;good value for money restaurant with friendly service no close -up mirror in bathroom for shaving/make-up; nothing in mini-bar; wifi should now be free throughout 4 and 5 star hotels; a car is necessary for there's no public transport
Spacious rooms, attractive interior design, friendly staff, restaurant with a good food and service, easy access to the major roads. There was no ironing facility in the room, a free wi-fi could make the hotel even more attractive.
Very modern and clean No tea / coffee making facilities in the room. After a long journey the tea tray is always a welcome site!!
Good location close to motorway and city of Utrecht. We stayed in a welness suite - which was superb in terms of facilities and design - sauna, steam bath, jaccuzi, lounge chairs etc. On top of that, we received a bottle of champagne upon arrival - excellent location to do away with the daily stress staff a bit mechanical - efficient but not really friendly
Very good value for money, nice design, comfortable rooms. separate shower and bath in room: a rare combination
- Brand new hotel, big bath room, nice interior decoration, free parking, ... - Mini bar was empty, working noise from a power drill at 6:30 :-(
Lovely hotel the decor was nice and the rooms are lovely shame about the location tho, if this hotel was city centre it would one of the best around location terrible
Breakfast is very good for so called Ibis level.
Rooms had been refurbished, Good TV service, Helpful staff Slow lift
Friendly staff and easy parking and access
The buffet Breakfast was great although i felt 13euro was maybe a little steep. The staff were very helpful. The location was not too far from the central station, although a tram was necissary. Overall a pleasant stay, but I wouldnt say its the best place ever.
The staff , very good , helpfull , polite , happy , spoke good english , dining room food very good , overall great hotel , Special thank you to tim at front counter . No
You have to pay for the wifi.They did not want to use the credit card provided at the booking.They asked us for another credir card.So if your company is paying for the stay keep in mind you will have to pay yourself once there.(but if it is a no shoxw then they use your company credit card to take the cancelation fees!)
great location for city centre and value for money
The private car parking of the hotel was not safe. The baby bed was not good.
poor service in hotel bar
Nothing We were treated appallingly by the reception staff who tried to make us return to Amsterdam
Friendly and polite service and helpfulness of all staff
Nice location. Friendly staff Breakfast was overpriced in my opinion
A very nice stay with good memories: correct and friendly staff, pleasant environment
We stayed at the Oud London many years before at the start of a military tour in Holland. The hotel has expanded greatly since our last stay, all for the good. The main restaurant was still the same outstandingly excellence. Wonderful food, superb impeccable service! The room was spacious, clean and the staff most friendly. We were in the area attending a reunion of military members who had served in the area in years past. A most wonderful experience! This is a great hotel from which to enjoy the wooded area of central Holland.
Reasonably priced for what I got. They have plenty of free parking. If you like to walk or hike there seem to be woods all around you. The hotel is devoid of any charm, at least to my taste. It appears to cater to companies that run seminars and for this purpose it seems well equipped.
living in the States for quite some time now, this is one of the first nice hotels in the Netherlands that are not crampy and where you have enough space in your room: excellent!
Atmosphere was very nice, quiet in the area... Everything was ok
Noice, international standard, with great restaurant and facilites We liked almost everything
Magnificent countryside, ideal for walks and cycling It was distant from the inhabited areas
very polite and friendly staff, they were very pro-actively supporting us to make sure that also our baby was doing fine.
Hotel staffs are very well. no
O staff, breakfast and the confortable room
I cannot recommend this hotel highly eneough. the room was large, comfortable, tastefully decorated and well equiped, with a balcony overlooking a large back garden leading to a tree-lined canal. Breakfast was always delicious and fresh, and the staff were always warm, welcoming, friendly, accommodating and helpful. I would have no hesitation to book again at this hotel if I return to Utrecht. The bathroom could do with a bit of redecoration as it does not seem to match the comfortable modernity of the rest of the room. But this is nit-picking as it was spotlessly clean and fully functioning.
The charming staff, they were always there and helpful
a) The service, b) Customer Care, c) Easy Transport, d) Location Don't think anythink I didn't like
The Hotel is a late 19th Century town house and has original features, set in a nice location. The owners were friendly and helpful.
Is a little outside Utrecht centre but accessible by bus. Room was extremely comfortable with English TV and coffee maker, dressing gown was provided. Owners were extremely friendly and helpful and when I asked about local ATMs, they were happy to give me cash on a debit card transaction. Breakfast was a bit expensive at €10. Other than that, no complaints.
Very friendly atmosphere and comfortable.
The friendliness of the staff
Very good and comfortable family run hotel. Is worth more than two stars.
Friendly Staff, Nice Foyer Bar and Restaurant Rooms are lloking a little tired and could do with an update
convenient for motorway - room clean, warm, comfortable - tea/coffee making facility - well presented food available at reasonable price in pleasant surroundings - staff welcoming/ friendly /helpful - hotel fulfilled its functions entirely as expected
Excellent facilities, and extremely friendly and helpful staff
conveniently located near the City Plaza Nieuwegen no heating only cooling AC while the room was very cold in the night
I have stayed at this hotel on several occasions and the rooms and facil;ities are good.The restaurant has a good menu and its location in central Holland adjacent to the motorway makes it a perfect base from which to get everywhere quickly. Most of all the staff are all very welcoming, friendly and helpful. Thoroughly recommended.
Easy to get there by car, nice rooms, good workplace in the room
Great hotel, very tidy and generally a nice place to stay the night.
Comfort & location.food was really good but a little bit expensive.could be cheaper.
Nice hotel, very helpful staff and good service. No shops close to the hotel.
The staff was very nice and friendly.
The hotel restaurant was very good, and was probably the best in town. The staff were very helpful and carried out my requests accurately. It needs an English translation of their web page.
The location in the picturesque little town of IJsselstein is excellent as a basis for visiting Utrecht, Den Haag, Leiden and also farther places such as Hoge Veluwe.. The rooms are in very good shape and kept very clean. The breakfast is excellent, don't miss it and finally the staff is one family who is very friendly and helpful
Good hotel, friendly people.
Nice clean hotel, good helpful staff, good location, good facilities. In my room there was a frosted glass window which didn't open. So no view and little fresh air. It got very warm making it difficult to sleep. I would suggest installing air conditioning in this room. Apart from this, it was a good hotel. I would recommend this hotel to others, but advise them to request a room with opening window.
Enjoyable small town, good restaurant suggestions.
close to the twon there was no area where one could sit and read or meet like a loung ,one had to be their room or in a cafe ,TV to small ,all the windows had whiteing on them ,some light came in but not much and it made it very close feelling .One was unable to see out of the windows
Very pleasant atmosphere in the hotel. The offered public internet didn't work, but thanks to very helpfull staff I received the information that I wanted.
The staff were very helpful. Steep Stairs. This was a bit difficult to climb with suitcases. My colleague is 60+ hence lifting suitcase for him was a little difficult. There was a lift but not sure whether it was for genenral public or only for disabaled.
The restaurant of the hotel was a nice surprise. The staff was very friendly.
Large, clean and good looking rooms. We had a room of 55 to 60m², the second room was also >45m². We were located at the elevator and you could hear the engine, but it was not really disturbing.
Good facilities, pool is small to swim in it but nicely decorated, so is good, rooms big, rather comfortable, breakfast almost perfect with good choice and service, so is worse to use it. Location is wonderful, close to everything in this city, kettle and tea in the room were nice Hotel preadvised my card for double amount of stayment (as they explain - in case I will decide to order smth in restaurant or etc. it was additional 600 eur what is big amount I think), so this looks not so good. Also restaurant located in hotel should have some preferences for guests as we failed to have a diiner in it as it was totally booked for 3 days
Directions to hotel worked well for a foreign driver completely unfamiliar with Utrecht. Parking was easy and convenient. Our room was upgraded gratis as the hotel was not busy. Everything was wonderful.
This is a beautiful hotel. The rooms are very nicely decorated, clean and warm. A big selection of dishes for breakfast. Staff very friendly.
The location is unbeatable--can safely walk everywhere from the hotel, including the train station. Staff is friendly, courteous, and helpful. Rooms are spacious and clean. The city of Utrecht is beautiful with lots of great restaurants and shopping. Watch out for cyclists--they seem to have the right-of-way over pedestrians. No in-house store for toothpaste, etc, although shopping mall is about two blocks away. Bring an umbrella. The train station is too close for a cab, but a long walk (~2-3 city blocks) in the rain with luggage and no umbrella.
Was by far the best hotel we stayed at during our 16 day visit to Benelux. Our only regret is that we did not book more nights there!!! Nothing!
the size & decor of the room the hallways were not particularly clean. also, i was not aware the sauna had to be booked in advance as it was for two persons only.
We unexpectedly got an upgrade of 2 levels to a super room, which was greatly appreciated. The location is brilliant for quick walks to the city for restaurants & shopping. Also it's only a quick walk to the station for trains to Amsterdam etc.. For a city hotel in the Netherlands, having it's own parking is a major benefit. The breakfast buffet was also good. We didn't eat in the hotel other than breakfast, but the room service menu definitely looked better than average for the range of dishes available.
Location is a plus, close to the train, historical areas and shopping all within easy walking distance. The beds aren't all that comfortable.
The general ambience and the location. Conveniently situated for the Jaarbeurs and the centre. There was nothing to dislike
bathroom was big, nice little balcony, good breakfast buffet, and I liked the way the TV sound was piped into the bathroom
Comfortable bed, large room, nice swimming pool, sauna and Turkish bath. Very good service. Breakfast could be better and is definitely not worth his price, a small effort could arrange this.
The kindness of the staff, the opportunity to relax with the wellness center and the nice location.
The location The furniture is a bit old fashioned in the room
Luxurious accomodations at a great price.
Close to the golf course Breakfast in weekend in a very basic environment ,not in line with 4 star hotel
courtesy of staff, good breakfast, location of hotel mattress was too soft, no good for any back...
Comfortable and friendly hotel within close proximity to many Dutch tourist sites. No serious negatives. Shower had a tendency to fluctuate between hot and cold, presumably a problem with Grohe thermostatic shower.
nice area and all rooms had balcony The train track is very close by and sitting on the balcony I felt the trains passinb by
Breakfast was excellent.
To meet other persons The rain
Area, Staff, Good Public Transport !
the place out of the room is beautiful
Nice location, near a forest. But pretty far from the city center, which is also easy to rich by bus (10 min).
really picturesque setting, a relaxing break from the craziness of Amsterdam
The room was unique
It is a nice, clean hotel. There was no Reception Area, so there was no one to hassle you. It was a relaxed, chill-out atmosphere. The location was good and there was a bus stop across the street from the hotel to take you into the town centre and train station. Everything in the room was blue/turquoise and it made the room very dark. The lighting was bad and it was not possible to read. I had to sit on the window sill to read. The ethnic decor though funky would be more suited to a young couple in love. The room (with double bed only) was not suitable for me, as I shared the room with a male relative who slept on the couch. There was no facility for a second bed in the room. The room was too pricey and I did not find it value for money.
It is an extraordinary place, design, style and atmosphere is wonderful. I recommend this place for short trip to the Netherlands.
I liked the decor and the ambiance That I didn't have time to fully expirence the hotel
Nespresso coffemaker and spacious room
Pretty restaurant, wonderful Libanese food. Super friendly staff. Room was nice, hallways a bit dark. Nevertheless, I'll be back.
the bathroom! the design of the hotel, the colours n/a
It was clean. Interesting design. Not really suitable for buisiness travel. Difficulty in obtaining proper invoice. Breakfast available since 11 in a restaurant downstairs. Probably good but if you are on business trip it is non convenient
very nice location, staff was friendly and helpfull although the hotel was not even ready to be opened. nice terras and restaurant it was in the construction fase.... I believe they should have waited 2 more weeks before having hotel guests in.
This is a brand new hotel which we recommand. It is perfectly situated near "centrum". Rooms are beautiful with a modern design. Staff is not completely trained for the moment but I think this change with a little more experience (the hotel opened one week ago..)
Nice and spacey rooms. Breakfast was excellent!
Coffee in room and soft bed decoration, poor maintenance of room messy public areas
We liked our room the most, it was really good and very big. We liked everything!)
Really central location, stylish design, pleasant atmosphere, friendly staff, wonderful bed, cleanliness, free wifi Heating system was bit complicated, unless you read the manual or consult the friendly staf
It was a perfect choice. The decor was chic, staff friendly, and it was 'the place to be'. I ate dinner in the Sunday night and lunch in the courtyard Monday since there was a definite buzz about the place - lots of young cool locals hanging there Monday lunchtime, great vibe. Very very new, so a couple of teething problems with wireless internet on third floor (get a booster!).
The location is excellent, the food very good, staff friendly, room very clean, design excellent! The aircon was not working properly, our room was like an oven
Comfortable and good location
Good atmosphere and in a very picturesque position. Rooms very hot and no way of cooling down due to Air Conditioning not working properly. Restaurant very busy and took over two hours to be served.