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The bed was comfortable and the room was spacious. Was worried about a big event going on at the event center which booked the entire motel, but I never heard any noise or was disturbed by any of the guests. Appreciate the fact it is a non-smoking motel and they really enforce that. The staff was great and very helpful and kept the breakfast food filled for everyone. Although the room and motel was kept very clean, there was obvious water damage to the ceiling on the second floor. It wasn't leaking nor did the room smell damp from it, but wasn't appealing to look at.
Had a good sleep on mattress. Prepaid room selection not there...a substitute given was damaged,dusty..broken closet area & they were unprepared to fix it & worker wasn't available for a couple of days! With my persistence,next day got a more suitable , expected room.Poor cleaning(floor rug). Breakfast area poorly stocked with cutlery, meagre selection.Needs to be better lighting in room...ie lamps on both sides of bed.Pool was ok....a bit too warm & hot tub was TOO hot.Smelled smoke constantly ( both regular & weed) by office area, near the No smoking rooms.???No compensation of any kind was offered for their lax & poor management of our prepaid reservation . We were there for a funeral & didn't need added complications!
Quite Breakfast choices were bad.
Friendly staff with great amenities and very clean
The facility was well-located for our visit to Waconia and the facilitiy was generally well maintained, the beds were comfortable but..... On check-in we found small live bugs crawling in the sink and the bath counter. We were able to kill them ourselves -didn't see them return- but only stayed one night. The shower nozzle was fixed and could not be adjusted and sprayed water everywhere except where needed. The in-room coffee was not very good (weak tasting) and I expected the lobby coffee would be better but was disappointed there as well.
Location was good! The manager was very disrespectful, rude. The place was dirty. Lots of shady guests staying there.
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The only thing I liked about this hotel is where it was located. Everything else sucked This Hotel was dirty, old, and unclean. There was dust everywhere, the AC unit did not work, and the staff was rude and gave us a hard time when we asked for towels. They said they did not have any clean. I was very unimpressed with this hotel.
It was quite, comfortable No. Literally mins from downtown Waconia.. Exactly what I was looking for.
The front desk lady was very helpful for all of our needs. She tried her best to correct all of the errors we encountered. The keys did not work each day we were there. We had to call to get assistance as there was no one at the front desk. The room did not get cleaned, bed made, or towels replaced with clean ones. The cleaning lady made the mistake. We got clean towels.