Platinum Residence

Close to Airport AC is not directly blowing to bed.

Floor is dirty. (needs moping) Minibar is very noisy (Had to turn off by Guest, otherwise too noisy for a comfortable sleep) Sheets are rough Bellboy requests for tip even asking them not to help carry. Transportation charge didn't mention tax is not included in price. Driver drove against traffic.

Nothing.

Construction works to others unit was in the process. All the time I had to heard a big drill machine noise. It was annoying throughout the day. I have called the front desk reception several times to stop the noise. They said they were going to stop the drill machine but they never did. On top of it the hotel management have had asked me to go out from my room for half an hour so that they can use the drill machine to install something in the room. I had to argue with them twice to stop the ridiculous request. They did stop calling me to allow the construction workers come into my room while I was trying to rest myself and after I said ”I am going to call the police if you guys keep bugging me.” it's was a nightmare for me. The hotel management seems don't care about their guests. The hotel should be one-star hotel or less.