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Nice location, VG room and food Diffident reception. Ringing phones and the computer monitor came ahead of me. Over 2 hours to get a bath plug and no apology,
comfort, friendliness of staff, good service. and excellent food,as usual.
The food. The leisure centre was shabby:the first day the pool water was very cold and the shower outside the steam room didn't work. Steam room very shabby - broken lights, broken seat, dangling black strip from ceiling. Two staff cleaned and hosed while I was in the pool after bfast - cleaning fluid came into pool. Better if cleaning is done outside leisure centre opening times. Stafff in leisure c poorly dressed.
Very nice food and staff Not enough towels in the room, food a little expensive.
Staff were friendly and extremely helpful and polite
nice athmosphere, nice comfortable, modern surroundings
this hotel is good for the purpose of our visit - viz a family wedding. The whole reception and subsequent fesivities went almost flawlessly, and all without exception enjoyed the experience. would come again if we ever needed to visit that part of the world again.
It's a large full service hotel which is bit of a surprise for Ireland and yet it still manages to feel like an inn. Our double/double room was large and quiet. Full Irish breakfast is included, there is a pool and restaurant on premise. This is not something we didn't like but a heads up to other travelers. We stayed one night, a Friday in July. I called the hotel a couple of weeks in advance to ask if we needed a dinner reservation to eat there and the person told me no. When we arrived the restaurant was nearly full and they asked if we had a booking! Fortunately they were able to fit us in.
Food was good. Facilities were also good The bed was hard and uncomfortable
friendliness of staff and cleanliness
The staff and service at the hotel was excellent. The hotel is a well furnished and comfortable hotel and the location is excellent. I attended for a wedding and the management of the wedding itself was first class. The hotel was very cold. There did not seem to be adequate heating provided as the rooms and indeed the function room we were in was very cold. Every one who was staying there commented on this. Taking into account the time of year this made my stay very uncomfortable as was cold and looked forward to going home.
The food was excellent. Large bathroom. Centrally located. The beds were old and sagged in the middle.
Right in the town centre Extremely busy hotel would not recommend to someone looking for a relaxed time
Very comfortable room and a friendly, efficient staff. Shower control was a bit shaky.
The location of the hotel was so convenient and the use of the next door hotel's leisure facilities was a plus.
The hotel is central to everywhere, staff are friendly and helpful
loved use of swimming pool
Convenient location, good sized comfortable, clean room When booking, I requested a room away from the bar and nightclub yet was accomodated directly above the disco. Disco every night until 2am made it impossible to sleep. Nobody on reception to answer the phone at night
Nice room with a jacuzzi bath Very soft mattress. Not a great choice for breakfast and I hate buffets. Why not cook it fresh for each person. We are being charged enough!!!
Central location, rooms were clean and spacious. Good night out had in the bars!
Staff very friendly. Spacious, Clean & Warm Rooms. Excellent value for money. Centre of Town. Will definitely be staying here again. No WiFi available in hotel
The room has a nice look and was very clean had a ground-level room and could hear the people above me all night. I was next to the exterior stairs as well and they make quite a racket.
Friendly, helpful staff. Within walking distance of some of the attractions we wanted to see. Small but cozy room. Thin walls - could hear people laughing next door. Bed was a bit on the harder side (personal taste though, not the establishment's fault).
On arrival, changed the room to accommodate a disabled guest
great location, good breakfast booked non smoking and got smoking
the friendliness of the majority of your staff whiles respecting my privacy. A special thanks to your restaurant staff. Their willingness to prepare a different breakfast for me. being directed to the restaurant when I asked for coffee in the lounge and when I asked if room service could serve coffee in my room
Bedrooms outdated. No heat in bathroom. Tiles around shower area in bathroom - grout needs cleaning - build up of soap, grime etc. No choice for breakfast - only one option full cooked breakfast. Hotel is not very good for older guests, whilst it does have a lift, there are lots of steps in corridors, reception area to get to dining/function room, steps to bar areas. Access to hotel is difficult - no real drop off area, parking at the back is restricted and once again lots of steps to get into the hotel from parking area.
Clean and comfortable. Staff most helpful. Good central location for touring Donegal county and beyond. Breakfast, although adequate and nicely presented, was not served hot. Most items were cold at time of serving and this appears to be an ongoing problem. (I overheard others making similar comment).
it was very relaxing
The great view from the bedroom No fruit for breakfast
Rooms were to hot & heating could not be regulated Seemed to be short on staff, which left breakfast a free for all
Breakfast was a bit overdone and I have tasted better
Our brealfast was diabolical. cold we pointed this out to the staff but it was liitle better when returned. The rashers were like leather, no fresh fruit, no yoghurt very poor for the price. We were not told about the short cut through the leisure facility to the car park. It was an inconvienence.