Douglassville Hotels

Overall experience was OK...room, and cleanliness. There was no hairdryer in the room.

It was a bit noisy...a gentlemen's club was next door. I got awakened twice in the night.

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lobby and pool were nice and clean

balcony light out and behind brick wall, outside my door covered in cigarette Butts,smoke detector not up on Wall it was on a shelf sitting, air conditioner barely put air out, I would have left if it hadn't been late when I got there!

Checking out

Filthiest, most unkempt motel I've ever stayed in.

Staff was very direct and appeared to be well rehearsed at check-in Room was plenty 'roomy' and clean.

Lots of noise in the hallways - pretty much all night (especially for a Wednesday night); Breakfast was limited - and at 8:59am - all was pretty much wrapped up - gone - Would be nice to leave coffee available;

Price and breakfast included and smell of room no trace of cig. smoke

The HARD bed had ,2 queen beds for 2 guests we had to each sleep in seperate beds the 2nd night. To get better sleep.

We stayed here on a out of town trip is was very nice, the staff was very nice and help full cant wait to stay again. Thank you Amanda B for checking us in.

On very short notice we had to travel. Our arrival would be very late night and check out early the next morning. The rooms were completely as advertised and were equipped with what we needed for a short stay. We would definitely rebook this hotel anytime. We really just needed a clean, efficient room for a one night stay. We were happy with the hotel service and room amenities.

The location and pricing were excellent. We had no difficulty with our checking in and out. Service was good and prompt. The size of the refrigerator and microwave were excellent and plenty of good lighting. Large parking lot.

The spreads in the room need to be changed and the carpeting.

The staff is nice, quite room, TV is okay not great but up to any other hotel standard, Location for me was good

Things were left under the beds, guess the guests are at fault here but it did remain. Doing our stay the Ice maker broke so their was no ice for the five or more nights with NO ice was not cool!!!!! Hope they get that fixed soon 7/18/16

The hotel was in a good location, and had lots of parking. The beds were comfortable, and close to walmart.

We called ahead of time to get an early check in as we drove in 12 hours for a wedding that afternoon to find out they gave us a run around on when our room would be ready. Their breakfast was poor; the waffle makers wouldn't cook the waffle. There was a piece of clear plastic used to guard the corners on the wall that was on the floor. My boyfriend went down the hall to get ice, accidentally stepped on it, and ended up with a huge gash on his foot. The staff was rude, and actually left the desk for an extended period of time while people were waiting and the phone was ringing off the hook. The bathroom in our room was dirty. It looked like someone played in the mud and dirt before showering in our bathroom. There was hair all over the shower as well. It was very discouraging and would pay more money to stay elsewhere.

Bed was very comfortable; 2 vanities (one in the bathroom, one outside) which was very convenient. Storage in closet and built-in bench were very helpful.

Most of the room was basically outdated; carpet was obviously worn. Bathroom could be renovated, but was very functional. I expected an "Executive Suite" to be a little nicer than an above-average room.

Clean, large room with lots of space, 2 vanities, lights bright enough to see.

We needed to carry our suitcases up the stairs, had trouble getting the drapes to stay closed.

We arrived at 11am. They went above and beyond to have our room ready at 1130. The front desk staff gave us a lot of information on restaraunts, things to see and do, directions to the Maple Grove Raceway. Would definitely stay here again.

Convenient. Staff was helpful.

Bathroom and lavatory was not maintained or upgraded in years.

Responded to the refund request quickly and graciously after complaint had been filed through corporate

Walked into the room. Looked around. Took photos to send to customer service to support my refund request. Left. Was on property for 15 minutes

The staff was friendly. The beds were very comfortable. The rooms were clean and very modern. The food is exceptional. The fitness center has new equipment and it is open 24 hours. I really enjoyed my stay.

I have no complaints

Stayed for one night with the family...the hotel was great...spotless..new...and the staff was great...parking garage attached to the hotel...the area where the hotel is was fine despite some of the reviews I read on here...might not look the best but I wouldn't worry about it....restaurant was very good...nice bar also...30 minute drive from futchwonderland was worth it

The room was ok, if not a little dirty and the carpet was wet. Enjoyed the in room fridge and microwave. Enjoyed the high floor request was accommodated. Enjoyed he free parking. The elevators were prompt.

Ok...first, checkin. When there is an obvious line, don't help they people being rude and cutting in first! It tells me that you don't care about your guests. Then there was the flies. Oh the flies. In the evening, we joined friends for a game night, pre-wedding activity and while it was ok, the room had a major fly problem. They were on the tables, on the food, on our drinks. It was terrible. And there was no indication the hotel was interested in fixing that. Then, at breakfast, the flies were back and EVERYWHERE! They were on the food, the drinks, the baked goods, the "clean" plates, our table, and on the people. Approaching the coffee station made them buzz all around and get in your coffee and it was gross. The hotel also was very disorganized as far as the wedding details, and we little to no help to guests. And finally, at check out, they handed me a bill and it was for more money, above what we had already paid in advance. Waiting for that to come through on my card now. Overall, if you want to simulated what a hotel in Botswana is like, stay at the Abraham Lincoln. I've stayed in boatswains, so I can make that comparison. Old building, hardly helpful staff, dirty rooms, and flies every where.

I was lured by the historical aspect of the hotel.

This hotel needs significant care and renovations. It is not clean. The wallpaper in the halls is peeling. The carpet is worn. The curtains are not functional in the room where we stayed. The water temperature and pressure are inconsistent. I could go on.

The rooms where very clean and the staff was very hospitable and friendly. The continual breakfast was fantastic. My overall experience was truly remarkable.

Nice, clean,comfortable

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This guest did not leave comments about this hotel.

Front desk staff was great , extremely helpful with our group

Nothing

Nothing

They overbooked their hotel on a busy, holiday weekend. Therefore, leaving me with two young children without a place to stay. On top of that, they didn't notify me of their error until 930 pm. It was next to impossible to find another room at that hour. I was traveling at night, with small children, in a strange area. A true nightmare!

Clean, nice room and really good breakfast which was part of package.

Sink had slow drain

The cleanliness of the whole hotel! The friendliness of all the staff! The breakfast selections were amazing! Very luxurious! Knowledgable staff! Exceeded our expectations!

The only thing that we disliked was that we were woke by the room next to us being cleaned at 830am on a Sunday.

Everything was ready on time an I was kept well informed on check in times and room status. I requested a lowest floor room possible and got a room on 1st floor. This was great because we had scheduled a very late check in and my family was really tired. We were traveling for a funeral the next day.

I found it hard to get into. The hotel is easy to see, but you have to turn into the access road for the airport terminal.

Room was as it should be and staff was friendly. That's all I ask for from a hotel and this one delivered.

Reasonably priced, quiet, conviently located next to highway but not much noise from the highway, good room amenities

Sheets didn't appear to be changed (pet/human hair found between sheets), requested $100 security deposit that wasn't requested in previous stays

Cleanliness

Poor reception

The rooms were fine. The hotel was well-kept.

The check-in was long because I was not given what I was promised so I had to straighten things out. The food was horrible. There were no USB ports in the room. For the price that I paid I expected much more.

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The room we had had a living room/tv area sectioned off from the bedroom. So when it was kind of loud in the hallway we could just close the door and it was completely silent. Breakfast was pretty good too

There was air in the water pipes and when the upstairs ran their water you could hear a high pitched whine in the pipes. But we just closed the bedroom door and couldn't hear it.

Dark dingy room.shower curtain disgusting

Nothing

Dirty, bad odor

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OUTSTANDING!

The staff was very friendly, the place was very clean and it smelled clean too. We had a wonderful stay and will stay there again

My daughter and i got tomswim And i was able To Relax in the hot tub after a long drive. The beds were clean and comfortable.

Big rooms with comfortable beds, great for a family.

Good price. Good location. Clean. Comfy beds.

Coffee maker smelled like mildew. When I booked, I paid for the option to have "Free Breakfast" but in reality it was free up to $10 a person off the menu. Only the kitchen wasn't open that morning and there was no option to order off the menu. Only a buffet that was 11.95 a person, so it was impossible to get a "Free Breakfast"

Very friendly and confortable. It was a very clean hotel, and the breakfast was the best.

The only thing is they charged us 20.00 and then 9.00 for one room and 20.00 and 9.01 with out telling us about the 9 dollar fee.

The staff !! By far the nicest and friendliest staff I have ever had experienced. From the moment we got to the front desk, to the hotel staff and cleaning service, They should be commended.

No, everything was perfect.

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The room was very nice. Clean, roomy, comfortable, homey.

Very clean. Cinnamon buns at breakfast are delicious.

Eggs and hot items at breakfast looked suspicious.

My family was gathering there for a funeral. The hotel staff called check in morning to see if there was anything else I needed for my stay. They left bereavement notes in each room. It was so thoughtful. They were so thoughtful and accommodating.

no

I was able to check in a little early and check out a bit late. The staff was nice.

Easily accessible from highway. Staff was friendly.

Hallway carpets dirty, bad, musty, smell in elevators, Ice only in lobby and 4th floor (we were on 2nd flr) Tub was too deep to easily step in/out (I have limited mobility) Breakfast was mediocre at best; oatmeal barely cooked and not hot, only margarine offered (no butter), tongs for bagels/bread not easily seen, so people were taking food with their hands (unsanitary, health violation)

Close to where we were headed next

We booked online to get a discount. And online they said in high demand. When we got there pretty much vacant but for 3 rooms. Breakfast was to be at 8 am. And door was locked. We called no answer when back to the room got a call about 30 minutes later

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Proximity to a very specific, once a year event is the only reason I stayed there

Broken, dirty motel of $40 a night charging $70 a night