The room wasn’t available when I arrived and they refused to give me refund
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King room, bed type unknown
$31
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Abjad Grand Hotel
- Restaurant
- Bar/Lounge
- Room service
- Business center
- Cable or satellite TV
- Airport shuttle
- Meeting/Banquet facilities
- Wi-Fi
- Parking
- Laundry service
Reviews of Abjad Grand Hotel
6.2
Okay
1043 verified ratings
Wonderful
219
Very good
84
Good
159
Okay
110
Fair
103
Mediocre
120
Poor
248
Summary of reviews
Guests say
Overall, guests were largely dissatisfied with their stay at this hotel. The most common complaints were about poor cleanliness, with many mentioning dirty rooms, insects, and unpleasant smells. Service was also a major concern, as several guests described the staff as rude, unprofessional, or unhelpful. Some guests also complained about noise levels and issues with hotel management, such as sudden closures and poor communication. However, a few positive comments were made about the location and value for price.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
6.8 out of 10
463 reviews
5.6 out of 10
427 reviews
4.5 out of 10
3 reviews
All reviews
Pros (+) Bed good
Cons (-) WiFi
Pros (+) Close to the transportation
Cons (-) Hotel staff, I did not like the room bc was not clean that was looks clean but there was some kind of smell.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
How is the cleanliness of the hotel?
Some guests have mentioned concerns about cleanliness, such as old furniture, smelly rooms, and insects. However, others have found the hotel to be neat and clean with decent support from the staff.
What are the hotel's unique offerings?
The hotel offers a good location accessible to everything, friendly and helpful staff, and a convenient location close to the metro station and shops.
Is the hotel suitable for families?
The hotel offers babysitting or child care services and a child pool, making it suitable for families with children.
How is the quality of the beds?
Some guests have reported concerns about the quality of the beds, while others have found the hotel to have clean, big rooms and safety.
What can guests expect from the hotel's customer service?
The hotel has received mixed reviews about its customer service, with some guests praising the staff for being friendly and helpful, while others have mentioned unprofessional behavior and slow reception services.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
If you prefer fewer crowds, consider visiting in July, which is considered the low season. This could result in a more peaceful and relaxed stay.
Explore Nearby Attractions
The hotel's proximity to attractions like Gold Souq, Al Mamzar Park, and Dubai Museum makes it convenient for guests to explore the local culture and landmarks.
Check Room Type and Smoking Preference
Double-check your room type and smoking preference upon check-in to avoid any inconvenience, as some guests reported being assigned smoking rooms despite booking non-smoking ones.
Be Mindful of Cleanliness Concerns
While some guests praised the cleanliness, others reported issues with cleanliness, including bad odors, insects, and outdated furniture. It's advisable to manage expectations regarding cleanliness.
Verify Room Amenities
Some guests mentioned incomplete amenities, such as towels not being provided promptly. It's advisable to verify the availability of all essential room amenities upon check-in.
Consider Alternative Dining Options
While the hotel has a restaurant and bar, some guests found the food expensive and not to their taste. Exploring nearby dining options could provide more satisfying meals.
Be Aware of Noise Levels
Guests reported noise issues from an adjacent Indian restaurant and mentioned that the hotel can be noisy. Light sleepers may want to take this into consideration when choosing a room.
Check for Wi-Fi Reliability
Several guests expressed dissatisfaction with the hotel's Wi-Fi, describing it as a "complete disaster." If reliable internet access is crucial, it's advisable to inquire about the Wi-Fi quality before booking.
Consider Alternative Accommodations
For those concerned about cleanliness and maintenance issues, it may be worth exploring alternative accommodation options in the vicinity.
Location
Abuhail Road, P.O.Box 31999, Dubai
What's nearby
- Port Saeed2.3 mi
- Dubai City Centre3.2 mi
- Al Karama3.3 mi
- Oud Metha3.4 mi
- Dubai Festival City3.7 mi
- Dubai Creek3.7 mi
- Trade Centre 15.5 mi
- Dubai International Financial Centre6 mi
- Jumeirah Beach6.8 mi
- Sheikh Zayed Road6.8 mi
- Dubai Mall7 mi
- Burj Khalifa7.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at Abjad Grand Hotel
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
7.2 mi | Dubai Intl | 2.0 mi |