Carlton Palace Hotel Dubai is set amongst Dubai's well-known restaurants and eateries, just a short walk from Al Rigga Metro Station. It provides complimentary Wi-Fi, a business centre and a free shuttle service.
Those staying at the hotel have access to a hair salon, a sauna and a swimming pool. Guests are welcome to unwind on the rooftop terrace while taking in views of the city and the garden. A well-equipped gym is also available.
The rooms at Carlton Palace Hotel Dubai have a flat-screen TV, a mini bar and slippers. They are air conditioned and offer a bathtub, an in-room safe and a seating area.
During their stay at the hotel, guests can dine at Al Shindagah, which offers a menu including Indian and local dishes. Eateries at the hotel include The Gourmet Shop and Sketch Bar & Restaurant.
Carlton Palace Hotel Dubai provides free private parking on site and is a short car ride from Burj Khalifa, The Dubai Mall and Dubai Gold Souk. Al Ghurair Centre and Salah Al Din Metro Station are within walking distance.
Basics
Services and conveniences
Dining
General
Bathroom
Accessibility and suitability
Pool and spa
Laundry
Parking and transportation
Media and entertainment
Bedroom
Workspace
Things to do
Health and safety
Family friendly
Outdoor
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the cleanliness of the hotel?
Guests have mentioned that the hotel is very neat and clean, providing a comfortable stay.
What are the common complaints about the hotel?
Some guests have expressed disappointment with the service and cleanliness, suggesting that the hotel may not meet the expected 5-star standard.
Is the hotel suitable for families?
The hotel offers babysitting or child care services, making it suitable for families looking for a comfortable stay.
What are the dining options at the hotel?
Guests can dine at Al Shindagah, offering a menu including Indian and local dishes, as well as enjoy eateries at the hotel including The Gourmet Shop and Sketch Bar & Restaurant.
Is the hotel conveniently located for exploring Dubai?
The hotel is near old Dubai and provides easy access to public transportation, with a bus station just 150 meters away and the nearest metro about 500 meters away.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests recommended checking the room thoroughly upon arrival, as some rooms were reported to be in need of refurbishment and maintenance.
Check for Noise Levels
Several guests mentioned that noise from the nightclub could be heard in rooms located several floors above, so it may be advisable to request a room away from the nightclub area.
Be Mindful of Service Delays
Some guests experienced delays in receiving services such as room allocation, iron requests, and towel deliveries, so it may be helpful to manage expectations regarding service response times.
Explore Nearby Attractions
The hotel's proximity to the metro station and various attractions such as BurJuman Mall and Dubai Museum makes it convenient for guests to explore the area.
Be Aware of Check-in Issues
A few guests encountered issues with their reservations upon arrival, so it might be beneficial to double-check reservations in advance and ensure a smooth check-in process.
Take Advantage of the Gym and Dining Options
Guests appreciated the hotel's well-equipped gym and the variety of dining options available, including Indian and local dishes at Al Shindagah, The Gourmet Shop, and Sketch Bar & Restaurant.
Consider Alternative Accommodation for Longer Stays
Some guests who had longer stays expressed dissatisfaction and chose to leave the hotel early, so it may be worth considering alternative accommodation for extended visits.
Be Prepared for Limited Room Supplies
Several guests reported incomplete room supplies and poor housekeeping services, so it may be helpful to bring along any essential items that may not be provided.
Utilize the Rooftop Terrace and Pool
The rooftop terrace offers stunning city and garden views, and the hotel features a swimming pool, sauna, and spa, providing opportunities for relaxation and leisure activities.
Manage Expectations for a 5-Star Experience
While the hotel is rated as a 5-star establishment, some guests felt that it did not meet this standard, so it may be beneficial to adjust expectations accordingly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | January |
Average price (weeknight) | $53 |
Average price (weekend night) | $68 |
Value for money | 7.2 |
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Distance to city center | 5.3 mi |
Nearest Airport | Dubai Intl |
Distance to airport | 2.9 mi |