Overview

Carlton Palace Hotel

Al Maktoum Street, Dubai 56262, United Arab Emirates
+971 4227 0000

$67+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 2,547 reviews
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Review highlights

  • 8.8
  • 8.6
  • 6.6
  • 4.9

Good to know

  • Great reception
  • Friendly service

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    About

    Carlton Palace Hotel is a luxurious hotel for both leisure and business travellers with an unparalleled combination of exemplary service, beautifully renovated rooms, stunning decor, international dining, central location and value for money.

    Reminiscent of an elegant era, the magnificent Baroque lobby with an imposing double staircase leads to the 212 spacious and newly refurbished rooms and suites. The rooms range from 32-250 m² and are centred around an imposing balustrade-lined Atrium with greenery encircling a fountain.

    The hotel features all the facilities of a 5-star hotel including rooftop swimming pool, spacious fitness centre with views of the city, business centre, a variety of restaurants and bars, 24-hour room service, conference and ballroom facilities as well as three floors dedicated to executive rooms and suites overlooking a classic Executive Lounge.

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    Amenities

    • Wi-Fi
    • Parking
    • Fitness center
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Smoking rooms available
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Facilities for Disabled Guests
    • Cable or satellite TV
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.1 Excellent
    Based on 2,547 reviews
    • 8.8 "Great service."
    • 8.6 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 6.1 "Average comfort."
    • 5.2 "Rooms are ok."
    • 4.9 "Vibe wasn't good."
    • 4.3 "Internet is poor."
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    Overall Rating

    8.3 Excellent
    Based on 789 reviews
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
    • 8.5 "Location is great."
      9.4 "Good access to the airport, said 94%."
      8.0 "Near to public transport, according to 80%."
      8.8 "88% liked the proximity to shopping."
    • 6.9 "Average value."
      5.4 "54% thought it was adequately priced."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average comfort."
    • 5.7 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.5 "Unfriendly atmosphere, according to 55%."
    • 4.4 "Internet is poor."
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    Overall Rating

    7.9 Good
    Based on 483 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      9.1 "Housekeeping was great, according to 91%."
      9.2 "92% thought the service was very professional."
    • 6.7 "Average amenities."
      7.0 "70% thought the building was wonderful."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Average comfort."
    • 5.6 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      4.9 "Unfriendly atmosphere, according to 51%."
    • 4.1 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall Rating

    8.4 Excellent
    Based on 127 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 7.6 "Good cleanliness."
    • 7.2 "High value."
    • 5.9 "Rooms are ok."
    • 5.0 "Vibe was decent."
      4.5 "Unfriendly atmosphere, according to 55%."

    Overall Rating

    8.1 Excellent
    Based on 1,146 reviews
    • 8.5 "Location is great."
      9.6 "Good access to the airport, said 96%."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.7 "Housekeeping was great, according to 87%."
    • 7.1 "Good breakfast."
    • 5.9 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
    • 4.5 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
    • 4.2 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Good to know
    "Great reception"
    "Friendly service"
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