Knight Castle Hotel

Guests have mentioned that the hotel is very neat and clean, providing a comfortable stay.

Some guests have expressed disappointment with the service and cleanliness, suggesting that the hotel may not meet the expected 5-star standard.

The hotel offers babysitting or child care services, making it suitable for families looking for a comfortable stay.

Guests can dine at Al Shindagah, offering a menu including Indian and local dishes, as well as enjoy eateries at the hotel including The Gourmet Shop and Sketch Bar & Restaurant.

The hotel is near old Dubai and provides easy access to public transportation, with a bus station just 150 meters away and the nearest metro about 500 meters away.

Some guests recommended checking the room thoroughly upon arrival, as some rooms were reported to be in need of refurbishment and maintenance.

Several guests mentioned that noise from the nightclub could be heard in rooms located several floors above, so it may be advisable to request a room away from the nightclub area.

Some guests experienced delays in receiving services such as room allocation, iron requests, and towel deliveries, so it may be helpful to manage expectations regarding service response times.

The hotel's proximity to the metro station and various attractions such as BurJuman Mall and Dubai Museum makes it convenient for guests to explore the area.

A few guests encountered issues with their reservations upon arrival, so it might be beneficial to double-check reservations in advance and ensure a smooth check-in process.

Guests appreciated the hotel's well-equipped gym and the variety of dining options available, including Indian and local dishes at Al Shindagah, The Gourmet Shop, and Sketch Bar & Restaurant.

Some guests who had longer stays expressed dissatisfaction and chose to leave the hotel early, so it may be worth considering alternative accommodation for extended visits.

Several guests reported incomplete room supplies and poor housekeeping services, so it may be helpful to bring along any essential items that may not be provided.

The rooftop terrace offers stunning city and garden views, and the hotel features a swimming pool, sauna, and spa, providing opportunities for relaxation and leisure activities.

While the hotel is rated as a 5-star establishment, some guests felt that it did not meet this standard, so it may be beneficial to adjust expectations accordingly.