Overview

Carlton Palace Hotel

Al Maktoum Street, Dubai 56262, United Arab Emirates
+971 4227 0000

$97+

Overall guest ratings

8.0/10 Good
Based on 2,515 reviews

Review highlights

  • 8.7
  • 8.6
  • 7.0
  • 4.9

Good to know

  • Friendly service
  • Good access to airport

Nearby

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    About

    Carlton Palace Hotel is a luxurious hotel for both leisure and business travellers with an unparalleled combination of exemplary service, beautifully renovated rooms, stunning decor, international dining, central location and value for money.

    Reminiscent of an elegant era, the magnificent Baroque lobby with an imposing double staircase leads to the 212 spacious and newly refurbished rooms and suites. The rooms range from 32-250 m² and are centred around an imposing balustrade-lined Atrium with greenery encircling a fountain.

    The hotel features all the facilities of a 5-star hotel including rooftop swimming pool, spacious fitness centre with views of the city, business centre, a variety of restaurants and bars, 24-hour room service, conference and ballroom facilities as well as three floors dedicated to executive rooms and suites overlooking a classic Executive Lounge.

    More hotel details about Carlton Palace Hotel

    Carlton Palace Hotel Prices:

    $97 - $154 (Based on average prices for a Standard Room)

    Carlton Palace Hotel Rooms:

    212 rooms

    Other names used to reference this hotel:

    • Carlton Palace Hotel Dubai
    • Carlton Palace Hotel DXB
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    Carlton Palace Hotel

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Golf
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Smoking rooms available
    • Steam room
    • Storage available
    • Free valet parking
    • Wedding services
    • Terrace/Patio
    • Free parking
    • Cable or satellite TV
    • Grill
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    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 2,515 reviews
    • 8.7 "Location is great."
      9.6 "Good access to the airport, said 96%."
      8.9 "89% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "Great parking, according to 86%."
      8.0 "City centre within easy reach, said 80%."
      10.0 "100% thought parking was inexpensive."
      8.6 "86% liked the proximity to sightseeing."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      8.2 "Housekeeping was great, according to 82%."
      9.1 "91% thought the service was very professional."
      7.2 "72% were happy with the room service."
      8.0 "Management was excellent, said 80%."
      7.0 "70% said the booking process went smoothly."
    • 7.0 "Good breakfast."
    • 5.7 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 5.0 "Internet is average."
    • 4.9 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 4.8 "Rooms are not good."
      4.5 "55% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "For 89%, the rooms looked old."
      1.6 "84% had problems with the shower."
      3.0 "Air conditioning was criticized by 70%."
      1.2 "88% thought the tv was sub-standard."
      1.9 "81% found problems with the furniture."
      1.9 "81% said the bathroom was dirty."
      1.7 "83% were disappointed with the minibar."
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    Overall Rating

    8.0 Good
    Based on 880 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.3 "Housekeeping was great, according to 83%."
    • 8.7 "Location is great."
      8.6 "Near to public transport, according to 86%."
      9.5 "Good access to the airport, said 95%."
      8.9 "89% liked the proximity to shopping."
      8.3 "City centre within easy reach, said 83%."
    • 7.0 "Good breakfast."
    • 5.9 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 5.5 "Internet is average."
    • 5.4 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.0 "Vibe was decent."
      4.6 "Unfriendly atmosphere, according to 54%."
      1.0 "90% criticized the unstylish hotel."
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    Overall Rating

    8.1 Excellent
    Based on 528 reviews
    • 8.6 "Location is great."
      9.7 "Good access to the airport, said 97%."
      8.9 "89% liked the proximity to shopping."
      8.3 "Great parking, according to 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.5 "Housekeeping was great, according to 85%."
    • 7.4 "Good amenities."
      7.6 "76% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 7.1 "Good breakfast."
    • 5.5 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
    • 5.1 "Vibe was decent."
      5.0 "50% thought the atmosphere was somewhat friendly."
    • 5.1 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 5.1 "Internet is average."
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    Overall Rating

    8.1 Excellent
    Based on 150 reviews
    • 8.8 "Location is great."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good amenities."
      8.0 "80% thought the building was wonderful."
    • 7.3 "High value."
    • 5.2 "Vibe was decent."
    • 4.8 "Rooms are not good."

    Overall Rating

    8.0 Good
    Based on 955 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.4 "Housekeeping was great, according to 84%."
      7.5 "75% were happy with the room service."
    • 8.3 "Location is great."
      9.6 "Good access to the airport, said 96%."
      8.4 "Near to public transport, according to 84%."
    • 6.9 "Breakfast is mediocre."
    • 5.8 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 4.8 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
    • 4.3 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.9 "81% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
    • 4.0 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      4.4 "Unfriendly atmosphere, according to 56%."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Good access to airport"
    data provided by TrustYou

    Recent reviews

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