Carlton Tower Hotel

Guests have praised the staff for being very friendly and helpful, especially mentioning specific staff members like May, Lorie, Firas, Diala, and Sorouk. However, some guests have expressed dissatisfaction with the staff's professionalism and housekeeping services.

The hotel offers in-house dining options, including a restaurant and a bar/lounge. Guests have complimented the breakfast and the quality of the food. However, some guests have mentioned limited menu options and poor room service.

Some guests have mentioned that the rooms are dirty, smelly, and have old furniture. However, others have noted that the hotel has made upgrades to its rooms, lobby, and lift, making them more comfortable and luxurious.

The hotel is centrally located, providing easy access to markets, restaurants, and Dubai Creek. It is also close to the metro station, making it convenient for sightseeing in Old Dubai. However, some guests have mentioned noise and parking issues in the area.

The hotel offers amenities such as a rooftop pool, spa, fitness center, and rooftop terrace. Some guests have mentioned that the swimming pool was not working, while others have praised the cleanliness and the newness of the property.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

The hotel's proximity to attractions like Gold Souq, Dubai Museum, and Grand Mosque makes it convenient for guests to explore the local area and its cultural offerings.

Some guests appreciated the hotel's efforts in renovating and improving the rooms. It might be worth inquiring about the renovated rooms for a more comfortable stay.

Many guests praised the attentive and friendly staff, particularly mentioning individuals like May at the reception for their exceptional service. Engaging with the staff for assistance and recommendations is encouraged.

A few guests noted that the hotel can be noisy, so light sleepers may want to consider this and possibly request a quieter room location.

While some guests were satisfied with the cleanliness, others mentioned issues with dirty rooms and old furniture. It's advisable to check recent reviews or request a well-maintained room upon booking.

The hotel's easy access to the Union (Dubai Metro) station makes it convenient for guests to use public transport for exploring the city, which can be a cost-effective and efficient way to get around.

If traveling by car, it's recommended to inquire about parking options in advance, as some guests experienced challenges finding suitable parking due to limited availability.

While the hotel offers in-house dining, guests also appreciated the selection of nearby cafes and restaurants. Exploring dining options in the surrounding area can provide a diverse culinary experience.

Some guests mentioned that the hotel has made upgrades to its rooms, lobby, and lift. Inquiring about the availability of upgraded rooms could enhance the overall stay experience.