Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.7 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 8.3 "Easily accessible by car , said 83%." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.3 "93%liked the proximity to sightseeing ." 7.7 "Great parking , according to 77%." 10.0 "100% thought it waseasy to get to the train station ." 9.0 "Good access to the airport , said 90%." -
8.5 "Breakfast is good."
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8.4 "Generally very clean."8.5 "85% said
rooms were clean ." 9.0 "90% thoughtit was clean ." -
8.4 "Bar is amazing."8.0 "
Lovely bar service , according to 80%." -
8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." 9.4 "94% werehappy with the room service ." 7.7 "Management was excellent , said 77%." 10.0 "100% wereimpressed by the valet service ." 8.3 "83% werehappy with the shuttle service ." 10.0 "100% said theconcierge service was amazing ." 8.0 "Lovely bar service , according to 80%." -
6.7 "Rooms are ok."6.4 "Only 64% thought the
shower was ok ." 5.7 "Cleanliness of the bathroom was average , said 57%." -
5.4 "Average value."5.0 "50% thought it was
adequately priced ." 5.5 "Theprice was ok for 55%." -
4.4 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.6 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." 8.2 "Easily accessible by car , said 82%." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.6 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.5 "Breakfast is good."
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8.3 "Great service."9.2 "92% found the
staff to be very friendly ." 8.6 "86% thought theservice was very professional ." -
8.1 "Bar is amazing."
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7.0 "Nice rooms."6.8 "Only 68% said
rooms were big enough ." -
4.9 "Value below average."4.5 "55% thought it was
overpriced ." 1.5 "85% said thebreakfast was too expensive ." -
4.1 "Internet is poor."3.7 "63% said the
wifi quality was bad ." 4.5 "55% thought it wasoverpriced ."
Overall Rating
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9.8 "Terrific location."10.0 "
Near to public transport , according to 100%." 10.0 "100%liked the proximity to shopping ." -
8.6 "Breakfast is good."
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8.4 "Generally very clean."8.7 "87% said
rooms were clean ." -
8.4 "Bar is amazing."
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8.4 "Great service."9.3 "93% found the
staff to be very friendly ." 8.5 "85% thought theservice was very professional ." 7.1 "Housekeeping was great , according to 71%." -
6.5 "Rooms are ok."
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6.3 "Average comfort."
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5.7 "Average value."5.1 "51% thought it was
adequately priced ." -
4.5 "Internet is poor."3.8 "62% said the
wifi quality was bad ."
Overall Rating
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9.5 "Terrific location."
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8.4 "Great service."
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6.5 "Rooms are ok."
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5.5 "Average value."
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4.4 "Internet is poor."
Overall Rating
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9.6 "Terrific location."10.0 "
Near to public transport , according to 100%." -
8.5 "Generally very clean."8.6 "86% said
rooms were clean ." 9.2 "92% thoughtit was clean ." -
8.5 "Breakfast is good."
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8.5 "Great service."9.4 "94% found the
staff to be very friendly ." 8.7 "87% thought theservice was very professional ." -
8.4 "Bar is amazing."
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6.5 "Rooms are ok."6.8 "Only 68% said
rooms were big enough ." -
6.2 "Average comfort."6.8 "Only 68% said
rooms were big enough ." -
4.9 "Value below average."4.9 "51% thought it was
overpriced ." 1.8 "82% said thebreakfast was too expensive ." -
4.3 "Internet is poor."4.9 "51% thought it was
overpriced ." 3.6 "64% said thewifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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7.7review from
The room was great with own Tv and sofa set. The hotel was close to the metro station which takes you to as far as the airport in addition to the Dubai mall emirates mall etc. The trim was value for money I would stay in the Rotana hotel again without any hesitation. My colleague was on the crown plaza hotel which is down the road a few minutes walk and it's supposed to bea five star hotel. But the rooms in the plaza weren't up to the same standard as the Rotana maybe because it's a new hotel It was great
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5.7review from
i beleave they chrge me more than what i book for in booking .com the charg for internet is poor but expensive
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6.0review from
Car parking availability, and location to all important Dubai sites. Small business center
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5.7review from
Nice Restaurants (Teatro), and GYM. Excellent location. It was my birthday, and I received a complimentary cake from the hotel. Staff were extremely friendly. Despite choosing a non smoking room, my room smelled of smoke. Also there was bad construction in the room above me for two days. I complained as it really was annoying and couldn't sleep, however, was only given late checkout to cover for the unconvenient !! I did not enjoy my stay because of this construction for two days, but loved the location, restaurants, and staff were friendly.
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6.7review from
Very comfortable,clean rooms and very nice helpful staff Not knowing in advance the non-availability of 2 premium connecting rooms which we requested on reservation
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5.2review from
The location, and friendliness of the staff. The bathroom decor needs to be changed
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6.0review from
Friendly Staff
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3.6review from
health club was ok, food was good but expensive bathrooms need refitted, a little bit worn looking. Noise transmits between rooms. Cold water can run warm, i think there chiller is to small
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4.4review from
The staff were obliging when pushed to do things that you needed to get done. Some of them did not, however, understand western expectations of urgency, time, etc. The first two rooms I was put into were dingy and not remotely worth the price paid. I had to change rooms twice before I got a decent room.
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4.4review from
easy access in some rooms noise becaues the door is right next to the bed, where other rooms the bathroom is btween the door and the bed.
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7.7review from
The room was great with own Tv and sofa set. The hotel was close to the metro station which takes you to as far as the airport in addition to the Dubai mall emirates mall etc. The trim was value for money I would stay in the Rotana hotel again without any hesitation. My colleague was on the crown plaza hotel which is down the road a few minutes walk and it's supposed to bea five star hotel. But the rooms in the plaza weren't up to the same standard as the Rotana maybe because it's a new hotel It was great
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6.7review from
Very comfortable,clean rooms and very nice helpful staff Not knowing in advance the non-availability of 2 premium connecting rooms which we requested on reservation
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5.7review from
i beleave they chrge me more than what i book for in booking .com the charg for internet is poor but expensive
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6.0review from
Car parking availability, and location to all important Dubai sites. Small business center
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5.7review from
Nice Restaurants (Teatro), and GYM. Excellent location. It was my birthday, and I received a complimentary cake from the hotel. Staff were extremely friendly. Despite choosing a non smoking room, my room smelled of smoke. Also there was bad construction in the room above me for two days. I complained as it really was annoying and couldn't sleep, however, was only given late checkout to cover for the unconvenient !! I did not enjoy my stay because of this construction for two days, but loved the location, restaurants, and staff were friendly.
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5.2review from
The location, and friendliness of the staff. The bathroom decor needs to be changed
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6.0review from
Friendly Staff
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3.6review from
health club was ok, food was good but expensive bathrooms need refitted, a little bit worn looking. Noise transmits between rooms. Cold water can run warm, i think there chiller is to small
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4.4review from
The staff were obliging when pushed to do things that you needed to get done. Some of them did not, however, understand western expectations of urgency, time, etc. The first two rooms I was put into were dingy and not remotely worth the price paid. I had to change rooms twice before I got a decent room.
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4.4review from
easy access in some rooms noise becaues the door is right next to the bed, where other rooms the bathroom is btween the door and the bed.
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