Pros (+) Staff were lovely. Bar was open late when we arrived for a nightcap.
Cons (-) It is directly on a train track. We listened to trains rumble by at the same proximity as if we had slept on the station platform. Not ok.
Latest deals for The 12th Lock
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Amenities at The 12th Lock
- Restaurant
- Room service
- Free Wi-Fi
- Hairdryer
- Safe
- Air-conditioned
- Storage available
Reviews of The 12th Lock
6.7
Okay
675 verified ratings
Wonderful
210
Very good
103
Good
81
Okay
55
Fair
80
Mediocre
46
Poor
100
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially its proximity to the canal and transport links, and some found the staff friendly and helpful. However, many reviews highlighted significant cleanliness issues, frequent noise disturbances from nearby trains, and disappointment with the lack of breakfast or restaurant facilities. Several guests also mentioned problems with room comfort, such as small or basement rooms, poor views, and maintenance issues. Overall, while the location is a strong point, cleanliness, noise, and limited amenities were common concerns.AI-Generated from customer reviews
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Q&A(5)
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6.8 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the dining options available at the hotel?
The hotel offers a restaurant, bar/lounge, and coffee shop for guests to enjoy.
Are there any concerns about the cleanliness of the rooms?
Some guests have mentioned concerns about cleanliness, such as dust and smelly rooms, but the hotel has also received positive feedback about the cleanliness and modern design of the rooms.
Is parking available at the hotel?
Yes, the hotel provides ample parking, which has been highlighted as a positive aspect by many guests.
What can guests expect during the high season in June?
June is considered the high season, so guests can anticipate a bustling atmosphere and potentially higher demand for bookings.
What practical information should guests know about the hotel's amenities?
While the hotel offers room service and increased accessibility, some guests have expressed concerns about the closure of the restaurant and bar facilities, which may impact the availability of food and drinks during their stay.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room Away from the Train Line
Several guests reported that rooms facing the train line experienced significant noise and vibrations from passing trains. Consider requesting a room away from the train line for a quieter stay.
Check for Restaurant Availability
The hotel's restaurant and bar were closed during several guests' stays, leading to disappointment and inconvenience. It's advisable to check with the hotel in advance regarding the availability of dining facilities during your stay.
Be Mindful of Basement Rooms
Some guests found the basement-level rooms to be damp, with limited views and a lack of fresh air. If you prefer a room with natural light and better ventilation, consider inquiring about the room location before booking.
Verify Room Type and Amenities
A few guests mentioned discrepancies between the room type booked and the room received, as well as missing amenities such as milk for tea or coffee, hairdryers, and water in the rooms. It's recommended to verify the room type and amenities included in the booking to avoid any surprises upon arrival.
Consider Seasonal Factors
The hotel experiences high season in June and low season in March. Planning a visit during the low season might offer a quieter and potentially more affordable experience.
Explore Nearby Attractions
The hotel is conveniently located near popular attractions such as Dublin Zoo, Kilmainham Gaol Museum, and Guinness Storehouse. Take advantage of the proximity to these attractions for an enriching experience.
Inquire About Parking
While the hotel offers ample parking, it's advisable to inquire about the parking arrangements and any associated fees to ensure a smooth arrival and departure.
Be Aware of Noise Insulation
Several guests noted issues with noise insulation, particularly in basement rooms and those facing the train line. If you are sensitive to noise, it's recommended to inquire about the noise insulation in the rooms before making a reservation.
Confirm Check-in and Check-out Times
The hotel allows check-in anytime after 2:30 PM and check-out anytime before 12:00 PM. Confirming these times in advance can help in planning your arrival and departure smoothly.
Consider Alternative Dining Options
Given the occasional closure of the hotel's dining facilities, guests may want to explore nearby dining options to ensure access to meals and beverages during their stay.
Location
Castleknock Marina, D15, Dublin 15
What's nearby
- Phoenix Park2.1 mi
- Dublin Zoo3.1 mi
- Kilmainham Gaol Museum3.6 mi
- Dublin City University4.6 mi
- Christ Church Cathedral4.8 mi
- Dublin City Centre4.9 mi
- St. Patrick's Cathedral4.9 mi
- Dublin Castle4.9 mi
- St. Mary's Pro Cathedral5 mi
- Croke Park5 mi
- O'Connell Street5 mi
- Grafton Street5.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:30 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
FAQs when booking at The 12th Lock
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Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.0 | 5.1 mi | Dublin | 5.7 mi |