Courtyard by Marriott Atlanta Duluth/Gwinnett Place

Front check in person was not friendly at all

Room very clean housekeepers greeted us when we walked in very pleasant Lady checking us into our room was not friendly she was on the rude side..

The location is a great place, close to everything in Duluth and not too far from the nightlife in Atlanta The staff was HORRIBLE! We stayed four nights and the first two nights we wanted to not be woken up at 9 am for room service or cleaning so we place the DO Not Disturb hanger, they still knocked and called regardless. Also they took hours to fix the air!

Cleanliness and room odor. Lack of staff assistance with carrying luggage to room or providing a requested luggage cart.

I stay here often and have always enjoyed the rooms. The staff was very rude.

It was convenient and easy to check in and out. It had a smell... Plus, I do love continental breakfasts, which this hotel did not offer.

Its was on I-85 Room like marijuana and its had new and was located in the basement. Staff needs to work on there soft skills.

Location The hotel gave us one king bed room whenever we checked in even though we asked two queen bed room. We have been there 3rd time. The hotel always gave one king bed room. They said I made a reservation with one king bed room. Can I choose room that I want?

Location Front desk clerk was not cordial, friendly, nor accommodating. 2. Was told that there were not enough refrigerators and microwaves n hotel, only 7. 3.Construction noise is terrible! 4.N management seems not to care...

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Location great and friendly staff, I did not like the layout of the room. The television was placed to the side of the bed, making it impossible for both people to watch TV while lying down.

Hotel was in the center of everything. Restaurants were in walking distance They were renovation the front entrance which made it dusty difficult to get in and out of the lobby.

Location Service was bad. No room change. Not a 3 star maybe 1 or 2

The room is spacious and well organized. There was a bug appeard on the sink every night.

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Location and nice receptionist. It was so loud at night . sounded like there were a party in the right next to my room.. heard more than two people. The worst thing was I caught a insect like silverfish in the bed. I felt something touched my arm I thought it was hair I couldn't sleep t

This guest did not leave comments about this hotel.

This guest did not leave comments about this hotel.

Absolutely NOTHING. Lady at the front desk was extremely rude. I had a lot of baggage with me and she told me someone would meet me with the cart. I ended up having to carry everything myself. Very poor service.

This guest did not leave comments about this hotel.

Courtyard I do not smoke in my room! I smoked outside and there was no ash tray so I put my cigarette butt in the room trash can. They charged me $250 for smoking in room.

The room seemed fairly averagely furnished for the type of hotel. The bed was very uncomfortable. I'm not one to complain about beds in hotels, but I woke at 4 am with my hips hurting (I'm in my early 30s) and couldn't go back to sleep. We ended up leaving at 5 am to hit the road because the bed was so uncomfortable.

How conveniently close it was to the Gwinnet Arena Checked in late 12 am) after attending a concert. We arrived to our room and after settling in, we noticed that the toilet wasn't flushing all the way And was not filling up in a timely manner. We also found a sock in the covers.

The room had a balcony I was charged for 2 towels that had been messed up.

The check in attendant had a bad attitude and he gave me 2 handicap rooms.

It was average There was construction going on that no one told us about at time of acceptance to Priceline and the front staff. Only found out about it when walking thru halls to our room the walls and ceilings were torn apart.

The beds were nice. When I tried to check in at 8pm they said they didnt have any rooms ready. There were ten other people experiencing the same issue. I wanted 40 minutes for a room. The front desk staff and manager were extremely rude. Never again!

nothing everything

The rep on duty at the front desk was very rude, lacked good customer service, smart talking, and very unprofessional. I would like for this incident to be reported to Marriott home office. In fact, I would like for a rep to contact me.