Cons: When we picked up the car it didn't look like it had been cleaned. There was throw up in the back seat, that I cleaned myself. There was also food and garbage left over from the person who rented it previously.
The place and people I dealt with were very nice, but I don't know if I would rent from them again because of the mess.
Dec 30 2016
Pros: Enterprise does not accept debit. That's frustrating when you get to the counter and find out.
Apr 4 2017
Save the confirmation screen
Cons: The vehicle I rented changed after I made my reservation. The confirmation screen said one type of vehicle while the email said a smaller type of vehicle. I was glad that I took a screenshot of the confirmation screen as proof of the larger vehicle.
Apr 4 2017
Lack of Flexibility in Enterprise
Pros: Enterprise staff at Nelson Brogdon branch always provide professional service.
Cons: I needed a pick up, but it could not be done because I live 20 minutes away. Also was not able to transfer the deal to the Enterprise nearby to me. So had to forgo the deal, for a higher rate at the closer Enterprise.