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We had a superiour double room and it was fab, it was like having a small apartment to ourselves. The room was clean and well presented with everthing we needed. Staff were friendly. Breakfast was great with a really good selection to choose from. There was a large car park so parking is not a problem. Was not able to spend more time there.
not much really room very cramped poor breakfast arrangements
To much road noise
Friendly and very helpful staff. The relaxed atmosphere in the bar/dining area. The size of the double bed in room 8. The hotel is situated on the main road through the village which got noisy quite early in the morning.
the room was clean and comfortable and the breakfast was very nice
the atmosphere, the people where very nice.rooms were exellent, also the pub.and the town was nice
Location to my business
It was an excellent place to explore historic Thaxted from whence my mother and her family came. The restaurant menu was a bit restricted for someone on a renal diet.
Excellent staff. Very attentive. Good size comfortable room. No food after 9:00pm. Room too hot even with window wide open.
Very friendly welcoming staff, excellent food and good ambience
the location as it serves the airport very well. The rooms are comfortable and the staff very helpful. The cost of drinks and meals. I with many others leave the hotel and eat and socialise in the airport. If the food and drink bill was less then people would be more likely to stay and eat on the premises. I even know people who avoid the hotel because of the cost
Proximity to airport was very useful and check out as well as car collection service were both good The carpet in room and corridor were not as clean as they could have been. Check-in was very slow!
Spacious room and comfortable bed. Walking distance from the airport.
The hotel's position close to the airport terminal.The comfortable room. One of the eating places ('Paella' or the like) was advertised in the room and in the lifts, but was closed "for the season".
I had only one night at the Radisson Blu but it was great. Dinner at the Italian restaurant was memorable - unusual, creative dishes. My room was, for me, very spacious and luxurious. The breakfast buffet was outstanding and had a wonderful assortment including fresh fruit salad, which is a rarity indeed. I had time to use the heated swimming pool.and enjoyed it very much. Then a quick but tasty lunch in the bar before departure. All the staff were excellent - friendly and helpful. I especially appreciated a late check out as well as a concierge facility that allowed me to leave a large suitcase both at no additional charge. I didn't mind paying for the excellent facilities and service. Well worth it.
The room was great. Mattress was super comfortable. Location was also great as we were staying because of a layover. Breakfast buffet was also the best I have ever had. Food prices at restaurant were a little pricey for what was offered. Room smelled a little of smoke. Suggestion: perhaps offer complimentary water bottles in rooms?
Reasonably sized room. Comfortable bed. Clean with one noteable exception. Airport accessible via covered walkway - 2 or 3 minutes at most. Broken glass on bathroom floor. Food and drinks a little pricey. Compulsory service charge for waiter service in main bar area.
Easy access to the airport... Price.
Friendly staff, clean room, just next to terminal building (2 min walk), quick check-in and check-out.
The location, a short walk from the airport terminal. Very convenient. The room, the quiet. The staff was very helpful. The swimming pool closing at 07.30 PM. also, the hotel was a bit pricey.
The hotel is new and very clean and has all the necessary facilities for a pleasant stay. There was no family room and so I had to take two rooms with a connecting door for a family of four.
The minibar was stocked
It was convenient The check-in clerk was surly and offhand, and was ignorant. She also vaguely pointed in the wrong direction for the elevator/lift. A later desk clerk who entered my Priority Club number was very helpful.
relative close location to STN n.a.
bar staff - really caring and giving a chocolate bar to our baby girl whihc was a nice gesture the food served in thehotel restaurant - the dinner - the food was cold and a siz e of portion misearble
The room was great, very confortable and tidy. Breakfast could've had more variety.
Pretty good value for the price, the hotel is very clean and quiet, the location for connecting flights is perfect, the transfer to the airport is well-organized. The price for the transfer was quite high
The hotel is very near to Stansted airport. There is a hotel shuttle at the airport. After 13 hours of long flight and reached UK at 8pm, it is very convenient to stay at the nearest hotel as it is only 5 minutes from the airport with comfortable and clean room.
nice facilities, room on good condition, staff are very helpful there should be wireless connection available inside the room, so that we dont't have to come down at the lobby for longer period (very cold)
Surprised that they did not offer early morning breakfast pack in the room especailly as they are at an airport. Cheaper hotels do. Also what happened to the travel bag hooks at reception?
Bed comfortable Room far too warm when i arrived and in order to cool down the airconditioning had to be left on all night and it was noisy therefore could not sleep.
everything I would like somebody to speak other languages. spanish for exemple
Express check in was easy. Room was very clean, loved the extra pillows and helpful sleeping tips. Perfect for short stay. Also loved the shampoo installed in bathroom so I didn't have to unpack my stuff! Bathroom was a little like a hospital but that's also to say it was very clean, not really a problem. Also dialed down to reception and didn't get an answer, at 1am, but note says 24 hour reception.
Checked in 2a.m. left 6a.m Very disappointed to get a room with two twin beds. To late in the night to argue. Price for the room was very hig versus accomidation.
We only stayed for one night. Left early in the morning! The bed was ok!
The courteous, efficient, competent staff-- "service- oriented," how refreshing!! Very professional staff. Not a thing! Look forward to my next visit. Best place to stay for London Stansted!
Very friendly staff. Comfortable and clean room. Good price. Convenient for Stansted Airport.
Rooms - too small Breakfast - too expensive for the quality
The staff was amazing! Very accomidating to our every need!
very comfortable bed
The gym, the bar
no Sky Sports in room, infrequent transfers
At four stars- you would hope for everything better. The rooms are out of date and unclean. Shabby with wprn down wood, very dusty air vents and bad beds
Good bed and linnen was probably the best feature of the hotel. The hotel is in need of deep renovation. Especially the bathroom was in a bad condition and only 2 star.
Near the Airport Had to pay for the shuttle bus to and from the airport, should be free service. Rooms not as nice as other Hilton hotels.
Cleanliness and location Cold water supply seemed to be supplied by outdoor tank, the temprature being subject to whatever the weather at the time, as it was 30c the nice cool shower I was looking forward to after a very hot day was a little disapointing.
Very comfortable, wonderful landlady, will certainly use again.
The staff were very welcoming. very clean and beautiful scenery. Felt very relaxed.
The attention to detail was impeccable. A lot of thought had gone into providing the "little things" that make a big difference.
very comfortable, owners friendly and helpful. Family of 5 able to fit in one room which is very rare. Excellent idea for self service buffet breakfast especially when you have early flight. No except hard to find in the dark.
Friendly welcome and the rich serve-your-self breakfast
Too far away from anything
The bed in the room was of a very high class. It enabled us to sleep soundly for a refreshing start to the following day. Downs Hall is a period hotel with some astounding features. Visitors still require modern bathroom/shower facilities in their rooms. Downs Hall was lacking in this department.
Comfortable room and dinner was good There is no lift to the 2nd floor (or certainly not that I was told about or directed to); the stair carpet between floors 1 and 2 is v worn; it was rather warm/stuffy in corridors; there is no quick route to car park, guests must walk out of the front and round the Hall to the back for the car park.
Good location for Stansted and still quiet at night.
Very nice hotel for some one stay overnight in Stansted Airport area and want to have a sniff of the English Landlord era.A walk through the hotel and garden is already relaxing before having a drink in the comfortable bar. Helpfull staff . Taxi from Stansted 21 gbp
We liked the history of the hotel and the extreme confort of the hotel, it was a wonderful break feeling like we were in our own bubble for the weekend. We thought the wedding exhibition on in the morning made things a little hectic and the wedding guests in the restuarant also detracted from our relaxed morning.
The staff is very friendly, the food and accomodation is excellent and the surroundings are beautiful.
The very relaxed atmosphere and the good service Bar prices are over priced even by central London standards where I live
Grounds and building are beautiful, very peaceful. The perfect weekend retreat. Some of the furnishings looked a little worn
Very professional, courteous staff, nothing was too much trouble. The food was excellent. The room was clean and comfortable, room service was very good. Wonderful location. There was no lift to our room - but on a positive note the staff were happy to carry our bags up and down the stairs.
very english style
Very friendly and comfortable. Home from Home. Excellent location in a typical English village with good pubs and restaurants very close to Stansted airport and the M11 - but very quiet
A delightful visit hosted by a wonderful couple with an opportunity to explore a small village north of london near Stansted Airport. easy train ride to Estate at Audley End & Cambridge.
Quiet,quaint village for being so close to Stansted airport. Wide range of eating and drinking establishments and shops all within walking distance of this homely and lovely hotel, wish we could have stayed longer than overnight.
Friendly welcome, including a pot of tea! Spotless accomodation, with thoughtfully decorated rooms. Delicious breakfast...just wish I could have tasted more of those home made jams and marmalades!! Would stay again!
Charming, extremely well-kept hotel. Excellent English breakfast, with other choices also. Very fresh fruit salad. The kind and helpful owners use fair trade food sources whenever possible and also organic (bio) foods. Good choice for Stansted Airport stopover. No.
Friendly and helpful owners, warm welcome with some very nice touches (including chocolate biscuits!) The guests lounge was clean and pleasant , but lacked a focus(i.e Tv ,real fire etc). Room rate seemed a little high for a guest house ,,,,albeit a top quality guest house.
Very nice and clean room. Easy to find a place to eat. Located nearby Stansted Airport. No
loved the oldness of it all and inc village and friendliness of hosts no
warm welcome and friendliness of owners. v comfortable lounge and good selection of magazines. Excellent breakfast with range of homemade jams and marmalades. no
Very warm welcome from Melvin, fantastic design in the rooms ans the kitchen. If you go in the vicinity, don't miss it! Be aware the Stansted airport is nearby. If you're looking for the perfect silence, it might be a problem
Splendid! Splendid! Splendid! This is the most fascinating place to stay at! If you love beautiful surroundings, comfort, extraordinary attention to detail in everything and fabulous cars then this is the place for you! Would my husband and I stay here again? Like a shot we would! Thank you Pit-Stop! Absolutely no complaints!
Melvyn greeted me and spent time showing me around - it is fantastic!. We loved the 'diner' based on Ace Cafe - loved the details, great that we could help ourselves to breakfast - loved the flexibility - the fact we could bring our own food and cook. We loved looking around the cars. We will be back to try out another room and hire a car for the day. It was perfect! There is nothing we didn't like about our stay - we had the place to ourselves (which was perfect) but wondered how it might have worked out if it had been full.
We liked everything at the Pit Stop. Good, off street parking. Very good hosts. Excellent accommodation and very good Breakfast food. The Pit Stop deserves to be included in anyone's holiday itinerary. It is more than a B&B and it is of a very high standard. The American DIner is wonderful and don't let the self service breakfast put you off from staying here Melvyn and Sindy have everything you need in their diner to feed hungry guests. Not only do you get to stay in luxury accommodation for a reasonable cost you also get to look around the beautiful cars stored there. The Pit Stop B&B is near enough London and next to Standsted Airport. Car enthusiasts should make sure to stay here and even if you do not have a passion for cars, like my w
Quirky ! Extremely well done! Lack of Digital TV (Free View) and Wireless broadband
The generous size of the room. The theme/decor was fantastic. The justly proud, friendly and casual yet reassuring style of the management was welcoming. The self help, excellent choice and well presented food/style for breakfast was above expectations.The diner, (as well as our room), is stunning.
Very quirky hotel, loved the kitchen/diner, my husband and 11 year old grandson loved the sportscars, None
People are very friendly and nice, the room is warmly decorated and very neat and tidy. The bathroom is nice too, it has a good shower. they only make transfers from the guest house to the stansted airport, but not the other way round, so it costs about 7 pounds to get from stansted airport to there.
Everything was provided - hairdryer, iron etc. Location was peaceful. We arrived late in the evening and it was difficult to see the hotel sign from the road in the dark (we drove past it twice).Could have done with the sign illuminated. Neighbours friendly and directed us.
Excellent. The staffs are very friendly and always ready to pick you up from and to the airport which is very close to the Guest House. They also speak very clear and not to fast, easy to understand if you are not English. Very clean, very beautiful and very comfortable.
No WiFi connection.
good location close to airport, nice room, good transfer service to airport
A little sanctuary close to the airport. Attention to detail...
We used The Willows for overnight accommodation before a flight from Stansted. Despite the proximity to the airport it was very peaceful. The surroundings were beautifully kept with attractive floral displays enhancing the thatched cottage. Transport to and from the airport plus storage of our car were efficient.
good service, clean room, easy transport to the airport
The people where very nice and helpfull
Very near to Stansted Airport. No aircraft noise and quiet location. Continental breakfast more than adequate. Unfortunately there was a water main burst in close proximatey to The Willows which had the obvious outcome - no water!! (Not the fault of the owners!)
standard of rooms, food, car parking and airport transfer. no.
Rooms were large and clean and the staff was great. On site restaruant served a variety of good food.
We stayed as a party of 10 in 4 rooms, cochroaches were found in 2 of the rooms and the hotel smelt and the rooms were dirty. I would not recommend this hotel
The staff were freindly and polite.
Carpet in room slightly dirty however the carpet was White so a few marks to be expected
quiet location, comfortable room, friendly helpful staff the room was not clean. Rubbish from former inhabitant, stains, dust. (room 23)
Location,easy accsess to rooms,transport to stanstead airport mould in the kettle,driver not coming to work to pick us from the airport,had to take taxi,beds uncomfortable,tv channels poor,tv too small
my room was really big and comfortable the shuttle price is GBP 3,50 so each time you want to leave the hotel you have to use the shuttle as it is a bit far from the airport and any town,in 2 days i spent GBP 14,00 on the shuttle.a bit too expensive
Nice Indian food. New-painted. Close to airport. Big room and bathroom. Not long waiting for pick-up in the airport. The waiter seemed impatient when we asked for some advice for food and drink - and we got the wrong menucard - we could not choose from all menues. Nothing to read. Not many TV-stations. No possibility for pastime/shopping. Transfer to airport not free (and when I phoned from the airport, the lady was impatient because it was difficult to understand her in the telephone). Early breakfast very boring - only one sort of marmelade and toast. Too much noice from the area outside the door when people pass.
the driving to the airport was very nice offer.even if the plains were neare,one could not hear them so much.
the bed was lumpy with springs coming through and uncomfertable
Excellent value for money. Very very quiet. Friendly staff.
The proximity to Stansted Airport - perfect for my frequent trips between Europe and the UK
The room was perfect for my overnight stay and early morning flight. The foodcourt next door was very very handy. The bus service was fab and the bus driver was lovely.
Cleanliness of the room
Cleanliness and comfort, Staff attitude. None to speak of
Good speedy check in, room small but clean and tidy, plenty of tv channels, a good tea and coffee tray provided, close to the airport its quite noisy with lorries etcI am not a fan of eating at the services!
Everything from start to finish was excellent No bad points room was great clean and beyond our expectations thanks very much for the great service you provided us
close to the Airport (10min), free parking, cheap, clean & quiet but basic room, fast food & shops next to the hotel.
Cleanliness, renovated rooms Far from public transport