Hotels near Raleigh-Durham Airport

Hotels near Raleigh-Durham Airport

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Raleigh-Durham (RDU) - Raleigh, NC
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Best hotels near Raleigh-Durham Airport

Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.6
Overall
9.5
Overall 9.3 Excellent
Based on 389 reviews
Cleanliness
9.6
Comfort
9.6
Facilities
9.5
Location
9.6
Overall
9.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
10.0
Location
10.0
Overall
9.0
Staff
10.0
Value for money
8.0
Cleanliness
9.7
Comfort
9.7
Location
9.5
Services
9.7
Staff
9.7
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.6
Location
9.7
Services
9.5
Staff
9.5
Cleanliness
9.5
Comfort
9.5
Location
9.2
Services
9.5
Staff
9.5
Cleanliness
9.6
Comfort
9.5
Location
9.6
Overall
10.0
Services
9.6
Cleanliness
9.4
Comfort
9.7
Location
9.2
Services
9.4
Staff
9.4

Excellent 10.0
Have stayed here a few times over last couple years. Trust me you won't regret it. Staff is always friendly and the rooms are bright, spacious, and very very nice. Stay here and you won't be disappointed! TO ALL THE STAFF HERE AT THE HAMPTON INN, HAPPY AND HEALTHY HOLIDAYS!
Excellent 8.0
Pros: proximity to airport and places to eat
Cons: some staff members that did not wear a mask. especially for a facility that sees a multitude of people from many places.
Excellent 10.0
Pros: front desk staff was super friendly and shuttle driver as well
Cons: clean and close to the airport
Okay 4.0
Pros: it was great
Cons: front desk woman was the rudest person I’ve ever encountered at a hotel. she was shockingly rude. she seems very unhappy with her job.
Excellent 10.0
Pros: clean fresh and nice will book again
Excellent 10.0
Pros: Really good
Cons: Nothing it was wonderful
Excellent 8.0
Pros: Very nice King Suite
Excellent 10.0
Pros: Front desk was very professional and my room was very clean I definitely stayed in here again.
Cons: No
Excellent 10.0
Pros: Clean and updated rooms. Friendly staff.
Cons: No
Okay 5.0
Pros: The decor in the suite and common areas were nice. The nighttime front desk service was nice and almost perfect. Hand sanitizing dispensers in elevators. 24 hr gym with disinfecting supplies were available. Hot and cold breakfast items were available.
Cons: The heated indoor pool was small felt cool to cold temp. Even with covid-19, I felt the pickup and go breakfast could've been better with more choices. Missed being able to get waffles, fresh pastries, yogurt etc.. English muffins were unusually small.
Excellent 10.0
Pros: Clean convenient friendly staff
Cons: No
Excellent 9.2
Professional friendly staff. Room was very nice!
Excellent 10.0
Pros: We always stay here when we are in town. Cean, comfortable rooms with wonderful breakfast and helpful staff. It's in the perfect location with tons of shopping and restaurants close by. The pool was the perfect temperature for the winter months.
Cons: N/A
Excellent 10.0
Pros: Clean and beautiful modern room.
Excellent 10.0
Pros: Bed was super comfortable and the shower was amazing. Pool was the perfect temperature!
Cons: N/A
Excellent 10.0
Pros: Room was stylish,comfortable, and clean. Check in and breakfast staff very friendly! Excellent Breakfast.
Cons: Some road noise from I 540.
Excellent 10.0
Pros: Good place to be,great experience!
Cons: Honestly I did not see anything wrong,everything was perfect.
Excellent 9.0
Pros: Loved handicapped room with shower. Very friendly staff. Good breakfast!
Cons: No
Excellent 10.0
Pros: Friendly staff, great accommodations!
Excellent 9.0
Pros: Location and cleaniness of the hotel
Cons: It was verynoisy in the hallway one night due to rowdy guests. Things quieted down after 11:00 pm.
Mediocre 3.0
Pros: Location was great.
Cons: The bedsheets had stains. Replaced with another stained sheet. Disappointed and disgusting.
Excellent 10.0
Pros: Everything short stay
Cons: Did not stay long enough
Hampton Inn & Suites Raleigh-Durham Airport-Brier Creek - Raleigh
Rated #1
9.3
Excellent 9.3
Based on 389 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
9.5
Location
9.4
Overall
9.5
Overall 9.1 Excellent
Based on 495 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.5
Location
9.4
Overall
9.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.3
Location
9.4
Services
9.3
Staff
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
9.4
Services
9.3
Staff
9.4
Cleanliness
9.7
Comfort
9.6
Location
9.7
Services
9.7
Staff
9.6
Cleanliness
9.1
Comfort
8.9
Location
9.2
Services
9.2
Staff
9.6
Cleanliness
9.3
Comfort
9.0
Location
9.2
Services
9.0
Staff
9.6

Excellent 10.0
Pros: friendly professional staff
Cons: I had no dislikes.
Okay 4.0
Pros: Good location
Cons: Room wasn’t clean, crumbs on the ottoman. No info on local restaurants, room service menu, etc. Bathroom had vent fan but no switch to turn it on or off. TV went out for almost three hours and some of the staff weren’t friendly when I called to ask about the situation, it happened right in the middle of a football game I was watching. Just nowhere near worth paying $318 a night.
Excellent 8.0
Pros: staff, complimentary drinks, hot breakfast, computer access, free parking, comfy bed, and pillows. lounge bar.
Cons: nothing
Excellent 10.0
Pros: This was my second time staying at this hotel. The staff are so personable. Mr. Bill (manager) was there. He is the best. Ashlee and Candace were a delight. They helped me check-in. Mr. Tim, he was very helpful. I enjoyed our conversation. Elliott, one of the chefs, good personality and can cook. He made me one of the best omelettes. If you want a place that feels like home, let Briar Creek be your home for your vacation or business trip. I am returning next month.🥰
Excellent 10.0
Pros: The hotel is beautiful. Conveniently located. And the room size was perfect. My favorite thing was the bartender Wednesday evening knew how to make a mocktail and it was delicious!!!
Cons: Everything was perfect!!!
Excellent 9.0
Pros: pool and spa very quiet
Excellent 9.0
Pros: The bar and breakfast
Cons: Size of the TVs was an issue for me. Need to be a bit bigger
Poor 1.0
Pros: Downstairs and location
Cons: Room was loud
Excellent 8.0
Pros: Staff was pleasant. Room accommodated my family of 5. Great location w/ lots of food options & things to do for the entire family. Pool was great as well
Cons: The furniture is starting to date. Carpet had stains
Excellent 10.0
Pros: Location to surrounding areas, the pool, and clean rooms.
Cons: Size
Excellent 10.0
Pros: Cleanliness and the size of the rooms
Excellent 10.0
Pros: The shuttle driver and the happy hour and the breakfast and the hot tub and the room
Cons: Can¿t think of anything
Okay 5.0
Pros: The room was very clean and organized.
Cons: The breakfast was among the worst I ever experienced, which will cause me to rethink booking a room at Embassy Suites again. Moreover, the A/C blower and thermostat did not work properly. At 73 degrees heat was blowing out and at 65 degrees we were cold
Excellent 10.0
Pros: The staff was super friendly and nice. Loved the bar.
Cons: We didn¿t receive any fresh towels the next day. Even though we made sure to straighten up and put up our belongs so housekeeping could keep up their maintenance.
Excellent 10.0
Pros: Suite Room size..and the great breakfast
Cons: No
Excellent 10.0
Pros: Awesome experience as always.
Good 7.0
Pros: The cleanliness and the comfortable bed
Cons: Did online chat at Hilton honors and I specifically asked if they were serving a fuhot breakfast, I was told yes. I asked if the restaurant was open they said yes. At check in was told the restaurant was closed and it would be a box pick up for breakfast
Embassy Suites Raleigh - Durham Airport/ Brier Creek - Raleigh
Rated #2
9.1
Excellent 9.1
Based on 495 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.2
Overall
8.5
Overall 9.0 Excellent
Based on 1,829 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
9.2
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.2
Location
9.3
Services
9.1
Staff
9.1
Cleanliness
8.0
Comfort
10.0
Facilities
9.3
Location
8.9
Overall
7.9
Cleanliness
9.4
Comfort
9.3
Location
9.3
Services
9.2
Staff
9.3
Cleanliness
9.2
Comfort
9.2
Facilities
7.9
Location
9.1
Overall
7.9
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Location
9.1
Overall
10.0
Cleanliness
9.2
Comfort
9.4
Location
9.2
Services
9.1
Staff
9.0

Excellent 9.0
Cons: Elevators haven't been inspected so that concerned my family.
Excellent 9.0
Pros: Facilities, and a very nice staff.
Excellent 10.0
Pros: Very clean
Cons: Water leaking on floor during shower of glass doors.
Good 7.0
Pros: Spacious clean and quiet
Cons: The shower was COLD. Only got lukewarm after about 10 minutes of running.
Excellent 10.0
Pros: The staff were very friendly. Everything was pretty much self explanatory.
Cons: N/A
Excellent 10.0
Pros: The friendliness by the whole staff was A1 in customer service.
Cons: Actually the hotel was great staff the food other than the fact that they didn¿t have water if we guess the water was like three dollars a bottle that was about it other than that comfortable place will take your water
Excellent 10.0
Pros: Friendly staff
Cons: No
Excellent 10.0
Pros: Cleanliness
Cons: Choice and food availability
Good 7.0
Pros: it was comfortable
Cons: It did not provide daily cleaning services.
Okay 5.9
Staff was very friendly. Room was clean and comfortable. Location was convenient to the airport. Problems: Water pressure in the shower was nonexistent. A trickle. No charging ports/usb in the rooms. Breakfast was poor. Limited choices or unavailable at 6 am when the buffet was scheduled to open. Coffee was terrible, tasted like brown hot water. Shock: Ordered a double vodka (Tito’s) /tonic at a cost of $28. I could have bought a half gallon. It was convenient though. We won’t be staying there again.
Excellent 10.0
Pros: Beautiful decor and scenery!!
Cons: Nothing
Excellent 10.0
Pros: Everything was right on from the booking to the stay to the employees rooms and stay ¿
Cons: No
Excellent 10.0
Pros: The room was very large and the bed was comfortable
Cons: It was expensive for two nights wish it was a lil cheaper
Excellent 10.0
Pros: Great staff
Cons: Dirty dishes and baby found scent beads on floor
Excellent 10.0
Pros: Everything was perfect.
Cons: Nothing.
Excellent 10.0
Pros: Very very nice and clean also friendly
Cons: The wash clothes and towels had hair on them and spots they need to wash them better or get new one because that very nasty overall it was great.
Excellent 10.0
Pros: Comfy Bed Neighborhood
Cons: Lots of dog hair. Our dark clothes were covered in hair after sitting in sofa
Okay 4.0
Pros: The room smelled of cigarettes.
Cons: I should not have been put in a room that smokers had been in and the cleaning crew should have notified the desk and completely sanitized the room.
Excellent 10.0
Pros: comfortable bed, spacious room, breakfast options, safe and easy parking
Okay 5.0
Pros: The room was a great size with having a younger kid with us. The shower was really nice as well.
Cons: The pool hours were very inconvenient. The bar sometimes was opened and other nights was not. We had to take a taxi because the hotel shuttle couldn¿t run 15min earlier. There was no booklet with information for tv channels, ordering food etc.
Okay 4.0
Pros: The location was very convent and allowed my family and me to move about the city freely.
Cons: Some of the gues throw a party on the outside lounge with loud music until about 1 or 2 am.
Okay 4.0
Cons: The staff burst in the room and I still haven¿t received my deposit back.
Mediocre 3.0
Pros: Cleanliness was excellent
Cons: One elevator and unprofessional staff
Good 6.0
Shower had hair in it, couch had dog hair all over it
Good 6.0
Pros: A beautiful hotel. Most of the staff are very pleasant
Cons: This time around I was moved twice to another room and the last room had hair in the shower. One of the staff was very rude and showed a lot of attitude and charged my card additional fees
Excellent 10.0
Pros: I loved the comfort. The staff is excellent. The breakfast was great. The hotel room was extremely clean.
Cons: I could not find anything that I didn't like. I wish I could have had a jacuzzi room. I searched online but I couldn't find a room with a jacuzzi.
Excellent 10.0
Pros: Breakfast was better than most places you say.
Mediocre 3.0
Pros: The pool- oh that's right- they didnt tell us until after check in that its closed.
Cons: No pool and lots why we booked there!
Good 7.0
Pros: The location.
Cons: The swimming pool was not open during our stay. Disappointed in housekeeping. Breakfast wasn't as good as it was in previous stay.
Hyatt House Raleigh / RDU / Brier Creek - Raleigh
Rated #3
9.0
Excellent 9.0
Based on 1,829 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
9.2
Overall
9.3
Overall 9.0 Excellent
Based on 418 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.5
Location
9.2
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
9.2
Services
9.2
Staff
9.0
Cleanliness
9.4
Comfort
9.4
Facilities
9.4
Location
9.4
Overall
9.1
Cleanliness
9.2
Comfort
9.3
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
9.1
Comfort
9.0
Location
9.2
Services
9.1
Staff
8.8
Cleanliness
9.1
Comfort
9.2
Facilities
9.3
Location
9.3
Overall
9.3
Cleanliness
9.3
Comfort
9.1
Location
9.1
Services
9.2
Staff
9.2

Okay 4.0
Pros: Breakfast and customer service.
Cons: The shower has this weird setup where it’s partially covered by half glass. The thermostat is terrible. We could not figure out the heat even after speaking with guest services so we just had to turn it off.
Excellent 8.0
Pros: Breakfast was good
Excellent 9.0
Cons: bathroom shower wasn’t completely clean
Excellent 10.0
Pros: Everything was so beautiful and relaxing.
Cons: Parking was too close together.
Mediocre 3.0
Cons: I asked for a king instead when I arrived and was lied to by employee checking me in. He informed me that there were non left, I got on my phone and there were definitely kings still available Bathroom needed some maintenance to the faucet in the tub A smart TV would be a nice upgrade to the room and internet connection was spotty
Excellent 10.0
Pros: The cleanliness
Good 7.0
Pros: Location
Cons: No one works at desk, no one there to ask directions. You have to go next door to another hotel to check in
Excellent 10.0
Pros: Just being there getting away from home
Cons: Everything was excellent
Excellent 10.0
Pros: The service from the employees was very nice; it was a very good experience!
Excellent 10.0
Pros: The environment of my.hotel room, that I really loved.
Cons: Not at all
Good 7.0
Pros: The staff was very friendly.
Cons: The hair in the shower.
Excellent 8.0
Pros: desk staff was really nice and accommodating. The location was excellent.
Cons: The hot water didn't seem to get very hot.I pull the sheets back to get into bed and was stunned to find these little black objects.I ask the cleaning staff for some clean towels for my room, she told me 5 minutes. I ended up getting them myself.
Excellent 8.0
Cons: The hotel did not provide hot breakfast as advertised. They need to update the website to reflect that.
Excellent 10.0
Pros: Everything!!!
Cons: No
Good 7.0
Pros: The sleeper sofa was perfect for my grandbaby. I loved the shower entrance without having to step into a tub with my bad knee.
Cons: The fact that I we had to use only one side of the hotel to get to the other side due to covid other than that it was fine.
Excellent 8.8
Pros: The room was comfortable and clean.
Cons: The maid threw away valuable medication and cleaner that was by the toilet on the floor. It was not empty or in the trash. When I talked to the hotel staff, they treated me like it was my problem and didn't offer any compensation or apology. I was so frustrated by that. The other thing is the wifi issue....We have never had to pay for wifi except on a cruise line out at sea. As a result, we were not able to conduct some business. That is kind of ridiculous. Having said those two things, the breakfast was great and lots of variety, most of the staff was friendly, and the room was roomy and clean and comfortable.
Good 6.0
Pros: Room and hotel was great, coffee was surprisingly good.
Cons: Staff member made it very difficult to check in. Exhibited no interest in helping us and seemed to enjoy telling people "no" and letting them down. Was rude to a couple about their service dogs before being rude to my fiance and me.
Excellent 10.0
Pros: NANo
Cons: No
Excellent 9.0
Pros: It was nice and modern. The nightstand needed to be cleaned by staff. The phone was covering crumbs and sticky places. Otherwise, it was very good.
Excellent 9.0
Pros: Good and happy
Excellent 10.0
Pros: The room was amazing! This room was well worth the money. This will be my go-to hotel when I'm in the Raleigh area.
Cons: Nothing could have been better, everything was great!
Excellent 10.0
Pros: Everything was good
Cons: Nothing, you guys have a fine establishment.
Okay 5.0
Pros: Bed was comfortable
Cons: Very dated, run down, not a 3 to 4 star hotel
Good 7.0
Cons: I extended/late checkout time.
Good 6.0
Cons: No free coffee? Could not even get a banana because kitchen is closed? Stupid. For --- a night give me a damn cup of coffee
Excellent 10.0
Pros: Clean, friendly staff
Cons: Pillows
Excellent 10.0
Pros: The staff was very warm and welcoming. The rooms were very clean and cozy....Will definitely be a place for me and my family to stay again!!
Good 7.7
Pros: Hotel was very clean
Cons: Staff wasnt really friendly, I assume its because I booked thru a third party
Courtyard Raleigh-Durham Airport/Brier Creek - Raleigh
Rated #4
9.0
Excellent 9.0
Based on 418 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.2
Facilities
9.0
Location
9.4
Overall
9.0
Overall 8.9 Excellent
Based on 225 reviews
Cleanliness
9.0
Comfort
9.2
Facilities
9.0
Location
9.4
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
9.2
Location
9.5
Services
8.7
Staff
8.8
Cleanliness
9.3
Comfort
9.3
Location
9.0
Services
9.1
Staff
9.3
Cleanliness
9.0
Comfort
8.7
Location
9.6
Services
8.3
Staff
7.7
Cleanliness
9.2
Comfort
9.2
Facilities
8.0
Location
9.5
Overall
8.0
Cleanliness
7.9
Comfort
8.2
Location
9.6
Services
8.8
Staff
9.3

Excellent 8.0
Pros: Pleased with room, location was great
Cons: Bed very uncomfortable
Okay 5.0
Pros: it’s in a good spot. Very close to food and other places.
Cons: Staff was rude…. one guy named John in particular! the layout of the room was completely in the way and the kitchenette wasn’t equipped like most.
Excellent 8.0
Pros: We liked everything about this facility!!! I just wish the room was a bit bigger. I will book again.
Excellent 10.0
Cons: Everything was great!
Excellent 10.0
Pros: The room was perfect, great location
Cons: The amenities said there was a hot breakfast buffet, but there was not
Excellent 10.0
Pros: It was close to the Airport and many restaurants that I frequently visit. Staff was excellent and the room was really nice.
Cons: No I enjoyed my stay at your hotel.
Mediocre 3.0
Pros: Good location for the purpose of our trip
Cons: We ended up with a room with a single king bed when we requested a queen. There was a sofa bed but when we opened it up, there was a LITERAL worm on the bed and it looked very dirty. The king bed looked clean though.
Excellent 10.0
Pros: EVERYTHING
Cons: NOTHING
Excellent 10.0
Pros: Very helpful, friendly staff
Cons: Liked everything
Excellent 9.0
Pros: The location is great and the staff at the hotel were pleasant. Unfortunately myself and others were stuck in the elevator for over 30 minutes and our room keys did not work.
Cons: Unfortunately myself and others were stuck in the elevator for over 30 minutes and our room keys did not work.
Excellent 10.0
Pros: Cleanliness of room and hotel
Excellent 10.0
Pros: Fresh and new, staff was friendly. Atmosphere was great. Suite was very nice, great location, felt safe. I liked the Paul Mitchell products in the shower.
Cons: The bed was a little firm for my liking. I sleep on a pillow top at home. Pillows were good though.
Excellent 10.0
Pros: Beautiful spacious rooms with large desk and plenty of outlets. Large TV that swivels for great viewing everywhere. Nice kitchen area in room. Great breakfast included downstairs.
Excellent 8.0
Pros: The location was great and convenient.
Cons: The room was small and the amenities of the hotel are basic.
Okay 5.0
Pros: I have stayed at the hotel before and the service was great. The hotel is relatively new and fairly up to date.
Cons: The customer service was poor. The front desk receptionist, was rude and disrespectful. As I spoke with her she turned and gave me her back. I requested a late check out & she told me if I wanted a late check out I would have to pay another day.
Excellent 10.0
Pros: the amenities were great, indoor pool, exercise room, restaurant
Cons: liked everything
Poor 1.0
Pros: Big room and nice breakfast
Cons: Charged my card after they said they wouldn't
Good 7.0
Pros: Large room, friendly staff.
Excellent 8.0
Pros: Location was close to where I work
Cons: The fan in the room was very noisy. Had to turn it off to sleep
Residence Inn Raleigh-Durham Airport/Brier Creek - Raleigh
Rated #5
8.9
Excellent 8.9
Based on 225 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Location
9.2
Overall
6.0
Services
9.1
Overall 8.8 Excellent
Based on 429 reviews
Cleanliness
9.2
Comfort
9.2
Location
9.2
Overall
6.0
Services
9.1
Cleanliness
9.1
Comfort
9.2
Location
9.4
Services
9.2
Staff
9.0
Cleanliness
9.2
Comfort
9.1
Location
9.2
Services
9.0
Staff
9.0
Cleanliness
9.2
Comfort
8.9
Location
9.2
Services
8.6
Staff
8.1
Cleanliness
9.3
Comfort
9.4
Location
9.0
Overall
6.0
Services
9.1
Cleanliness
9.5
Comfort
9.3
Location
9.3
Services
9.0
Staff
8.8

Excellent 9.0
Pros: Great location...good restaurants, shopping, airport and easy access to freeway. Room wa very clean. Wonderful staff.
Cons: Webpage shows airport shuttle available. There was no shuttle. Hotel is only 3 years old.
Excellent 9.0
Pros: It was clean and quiet. location was great.
Cons: it advertised that it had a shuttle to the airport and it did not. they need to update their website
Excellent 10.0
Pros: everything
Excellent 10.0
Pros: great location wasn’t far from places to have a good time
Cons: N/A
Excellent 10.0
Pros: Great and cleaned!
Cons: We thought there was a bus that would take us to the airport and when we arrived we had to call a taxi.
Excellent 10.0
Pros: Great hotel, great location, great staff. Very clean. Everything we needed after a terrible experience at a different hotel. Definitely recommend this hotel!
Excellent 10.0
Pros: Clean and neat. Staff was bett professional
Mediocre 3.0
Pros: Cleanliness
Cons: The electrical plate in the bathroom caught fire and melted. We had to change rooms. Then the new room bathroom fan was loud as and sounded like an airplane. When we turn down the sheets there was a cig. Lighter in our bed.
Mediocre 3.0
Pros: The room was a good size
Cons: Desk person was loud and unprofessional.Website offered airport shuttle but didn¿t have it running I was very disappointed about that because I booked this hotel based on shuttle available
Excellent 9.0
Pros: Soo clean!
Cons: I couldn¿t stay longer!
Excellent 10.0
Pros: Everything! Comfy beds, thick towels, hot shower, cold ac, good breakfast.
Excellent 10.0
Pros: Everything was great, clean, staff was fantastic, particularly Keisha.
Excellent 10.0
Pros: We only stayed one night, but the hotel and room was incredibly clean and in the perfect location to everything.
Excellent 10.0
Pros: Cleanliness
Cons: Need more variety Breakfast food
Excellent 9.0
Pros: Clean. Newly updated decor. Very pleasant. Also, the breakfast was quality good food.
Cons: Disappointed because I read that there was a hotel shuttle but when I arrived late (11:00) at the airport I called the hotel the woman crisply stated, ¿there is no shuttle¿! The next morning as we were leaving we saw a Holiday inn shuttle bus parki
Good 7.0
Pros: Style and location
Cons: Breakfast was missing several items
Okay 5.0
Pros: Nothing
Cons: Yes pool wasn't opened as stated and lady at front desk asked me when I was due and I'm definitely not pregnant
Okay 4.0
Pros: Victoria the front desk rep was so friendly. I could tell she was overwhelmed but she¿s the only reason that we would give this place another try.
Cons: The housekeeper left our door open so my door was propped open for hours and someone could¿ve stole my valuables. She also failed to clean the room.
Okay 4.0
Pros: The staff member who checked in was very friendly and helpful. the hotel has plenty of places to eat and do around it.
Cons: it was just okay. nothing special. no breakfast real breakfast right now, I get it because of covid but the options they had were just packaged food that people still put their hands all over. I was not expecting much because of the hotel rating
Okay 5.0
Pros: So far friendly staff.
Cons: I booked another kind of room than the one I received. ( covid's fault they say) they advertise pool. But No pool. It's empty.
Good 6.0
It was loud
Mediocre 2.0
Pros: The location
Cons: I paid for a king bed Wednesday. A gentlemen in front of me Sunday night just got there to book a room she gave him a king bed room and when it was time for me to check in she told me she did not have any more king rooms after i had booked way Wednesday.
Good 7.0
Pros: Clean,nicely decorated room with a very comfortable bed.
Cons: The staff needs a lot more training. The person who checked us in was very sweet but appeared quite frazzled and the young man at the front desk the next morning was just clueless.
Holiday Inn Express & Suites Raleigh Airport - Brier Creek - Raleigh
Rated #6
8.8
Excellent 8.8
Based on 429 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.2
Overall
6.0
Overall 8.9 Excellent
Based on 121 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.2
Overall
6.0
Cleanliness
9.2
Comfort
9.2
Location
9.6
Services
8.8
Staff
9.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.2
Services
8.9
Staff
9.2
Cleanliness
8.6
Comfort
8.6
Location
8.6
Services
7.9
Staff
8.9
Cleanliness
8.9
Comfort
8.9
Facilities
5.0
Location
8.7
Overall
5.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.7
Staff
9.4

Excellent 10.0
Pros: Easy access and use business center for printing etc. Dining room is well enough space.
Cons: Nothing
Excellent 10.0
Pros: Breakfast
Cons: Constant planes flying over because of it's closeness to the airport
Excellent 10.0
Pros: staff was awesome. Amenities were accessible and were professional grade, free breakfast, staff was awesome (can't say that enough!) I would stay there again.
Cons: bacon could have been crispier. Room had been treated - for ?? they didn't tell me. However the bed near the window made me itchy ( I slept in the other bed and had the best night sleep ever; and I usually can't sleep in motel beds), as did the carpet (made me it) - now mind you, it all looked very clean - maybe it was what ever they used to "treat" the room that made me itchy
Excellent 10.0
Pros: The staff were very friendly, especially at night. Awesome hot and cold breakfast options!
Cons: Nothing to not like here.
Good 7.0
Cons: Coffee maker did not work.
Excellent 10.0
Pros: Everything awsome
Excellent 9.0
Cons: Close to airport and could hear planes taking off at 5:30 am.
Excellent 10.0
Pros: Super clean, shower was updated, free breakfast.
Cons: Right next to airport so planes can get loud but our toddler was happy seeing them.
Excellent 10.0
Pros: The stay is more in a private area.
Cons: The smell from the hallway.
Excellent 10.0
Pros: Great location, friendly and accommodating staff and room was clean.
Excellent 10.0
Pros: Loved the set up of the room and staff was very friendly
Excellent 9.0
Pros: location,price,staff,cleanliness,everything.
Cons: no
Excellent 10.0
Pros: Great staff, very clean hotel
Excellent 10.0
Pros: Clean rooms and hot breakfast bar!
Excellent 10.0
Pros: Super Clean , kind front desk employees
Excellent 10.0
Pros: Room and location.
Excellent 10.0
Pros: Nice staff
Cons: No problems
Excellent 9.0
Pros: Stayed here a few times, always clean and staff is courteous.
Cons: The deadbolt on our door wasn’t working and the bathroom doorknob was not latching/locking correctly.
Good 6.0
Pros: The breakfast selection was excellent..Good choice of hot and cold options and the coffee was excellent. Parking was plentiful and shuttle guys were great.
Cons: The beds were springy....at 6am each morning we were awoken by jackhammers from the construction next door. There was no mention of this during booking.
Good 7.0
Pros: Staff (guy at checkin - the best), location, price
Cons: Breakfast was just ok.
Excellent 10.0
Pros: The staff was excellent
Cons: Nothing
Mediocre 3.7
Pros: The location
Cons: That cleanliness ,the bathtub was falling apart, they gave me a different room and the room key open the door to other people. This was a very uncomfortable stay. I will file something with the Better Business Bureau.
Mediocre 2.0
Cons: Damp and disgusting
Fairfield Inn By Marriott Raleigh Airport/Rtp - Morrisville
Rated #7
8.9
Excellent 8.9
Based on 121 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.2
Overall
6.0
Overall 8.8 Excellent
Based on 328 reviews
Cleanliness
9.2
Comfort
9.1
Facilities
6.0
Location
9.2
Overall
6.0
Cleanliness
9.1
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.2
Comfort
9.0
Location
9.3
Services
9.0
Staff
9.3
Cleanliness
9.5
Comfort
9.3
Location
9.2
Services
9.2
Staff
9.3
Cleanliness
9.1
Comfort
8.9
Location
8.9
Services
8.9
Staff
9.3
Cleanliness
8.9
Comfort
8.5
Location
8.7
Services
8.7
Staff
9.1

Excellent 10.0
Pros: The breakfast was very nice. The staff was exceptionally friendly and accommodating.
Cons: Everything was great!
Good 7.0
Pros: Supportive and friendly staff. Clean with comfortable beds. Amenities good with nice breakfast area, Wi-Fi work stations, casual entertainment with pool table.
Cons: In the rooms - No closet area. No coffee or tea machine available. No microwave. Only 3 small pillows for a king bed.
Excellent 10.0
Pros: Breakfast was great
Cons: I like everything about the stay
Okay 4.0
Cons: There was no coffee during the breakfast hour and nobody cared. We had book for when we returned from trip but cancelled
Good 6.0
Pros: See beds well dressed
Cons: Daily breakfast
Tru By Hilton Raleigh Durham Airport - Morrisville
Rated #8
8.8
Excellent 8.8
Based on 328 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
8.4
Overall 8.8 Excellent
Based on 243 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.0
Location
9.2
Overall
8.4
Cleanliness
10.0
Location
8.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.4
Comfort
9.3
Location
9.4
Services
8.9
Staff
9.3
Cleanliness
9.3
Comfort
9.3
Location
9.5
Services
9.0
Staff
9.3
Cleanliness
9.7
Comfort
9.5
Location
9.0
Services
9.7
Staff
10.0
Cleanliness
8.5
Comfort
8.6
Facilities
9.0
Location
8.6
Overall
8.0
Cleanliness
9.3
Comfort
9.2
Location
8.9
Services
8.4
Staff
9.0

Good 7.0
Pros: Waited for 30 minutes to check in cause only worker was on the phone white 2 others stood in door way and looked at the line of People to check in!
Excellent 8.0
Pros: Room was comfortable and clean. Bathroom also very clean and everything worked appropriately. Had to make a last second trip and glad we stayed here.
Cons: Slightly pricy for what you get. Not bad overall though, still very satisfied.
Excellent 8.0
Pros: Clean and comfortable
Cons: N/a
Excellent 10.0
Pros: Clean friendly hotel
Cons: No
Excellent 9.6
Beautiful & Clean Hotel , Warm & Friendly Staff …
Excellent 10.0
Pros: The service was very friendly and having breakfast was super convenient.
Cons: No, it was great!
Excellent 10.0
Pros: I loved how close the hotel was to the airport! The room was small but it was perfect for me. I had an early flight that morning and had to drop off a rental car at 7:30am. I¿m so happy with the location and how close the restaurants were.
Cons: No
Excellent 10.0
Pros: Staff & cleaniness
Cons: No
Excellent 10.0
Pros: The employees, they really take care of me, accommodating and showing concern.
Cons: No, everything was great!!
Excellent 10.0
Pros: Very clean, beautiful view out the window, very nice people at the desk, very nice breakfast, great valet service to the airport.
Excellent 10.0
Pros: Everyone was so helpful
Cons: No
Excellent 8.0
Cons: Cleanliness and locatipm
Excellent 8.0
Pros: It was convenient, we were able to make a last-minute reservation, and the pool was open, as the advertisement stated.
Cons: The pool water had way too much chlorine in it.
Excellent 10.0
Pros: Response of staff
Good 7.0
Pros: Security and room size were most pleasing.
Cons: Housekeeping staff very intrusive in the morning, during check-out.
Good 7.0
Pros: Location
Cons: Pool / hot tub was closed. Was counting on it for exercise. If a pool and hot tub are probably the safest place if sanition levels are correct....regardless of covid. Really??
Mediocre 3.0
Pros: Good location for my needs.
Cons: There was a small sharp spike sticking out from a mattress that scratched daughter's leg. Informed front desk & ID'd the area for removal. Nothing was done about it even after 2 communications with front desk. Disappointing service to be sure!
Good 7.4
Pros: The cleaniness and the price
Cons: The sheets on the bed feel like sandpaper They need someone to run shuttle at all hours A single women having to call a taxi at late hours is not fun,
Fairfield Inn & Suites Raleigh-Durham Airport/Brier Creek - Raleigh
Rated #9
8.8
Excellent 8.8
Based on 243 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.7
Location
9.5
Overall
9.6
Overall 8.8 Excellent
Based on 113 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.7
Location
9.5
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.4
Location
9.6
Services
8.8
Staff
9.6
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.6
Comfort
9.5
Location
9.6
Services
8.9
Staff
9.7
Cleanliness
9.4
Comfort
9.0
Facilities
10.0
Location
9.7
Overall
10.0
Cleanliness
8.7
Comfort
8.7
Facilities
10.0
Location
9.3
Overall
9.6
Cleanliness
8.8
Comfort
8.8
Location
9.4
Services
8.3
Staff
9.2

Good 7.0
Pros: Breakfast was ok
Cons: More variety for breakfast.
Excellent 9.0
Pros: Everything was clean, easy to handle and with a good breakfast.
Mediocre 2.0
Pros: Proximity to the airport
Cons: My room had no soap during a pandemic, no conditioner, and a tv remote with old grime between the buttons
Excellent 10.0
Pros: Caring, friendly staff.
Cons: No
Excellent 8.0
Pros: Shuttle to and from airport was on time. Literally minutes from the airport. Breakfast was solid, bed and AC were comfortable.
Cons: Food left in mini fridge, spill on the door of the fridge. Told the front desk, he said it would be taken care of, never sent anyone to clean up. On checkout I told the front desk, hopefully it will be cleaned for next guest. Hair in shower soap dispenser
Excellent 10.0
Pros: Front desk was polite and very informative. He also was prepared and timely. I felt welcome there. The overall feeling of the full experience was I was being fully served
Cons: No. Everything was perfect
Excellent 10.0
Cons: The lights in the parking lot shined through the window at night
Excellent 9.2
Great Mexican restaurant across the street...Tres Maguyes
Okay 5.0
Pros: The cleanliness was great but I did notice some bugs in room
Excellent 10.0
Pros: Clean, along our route of travel, fair price.
Cons: No.
Excellent 9.0
Pros: Nice complimentary breakfast that began at 5 am and on a weekend!
Cons: Everything was acceptable.
Excellent 9.0
Pros: Proximity to airport
Cons: No ice on 2nd floor
Excellent 8.0
Pros: Close to airport
Cons: No!
Excellent 8.0
Pros: close to the airport with shuttle service.
Mediocre 2.0
Pros: Close to airport. Good hot breakfast buffet.
Cons: Staff needs training. I was assigned a room with one king bed though I had specifically requested two beds. Registration clerk did not know how to handle the situation. Did not know which rooms were doubles and which were kings, also didnt know WIFI P/W
Excellent 8.0
Pros: Location
Cons: Bathtub faucet would not shut off. Needs maintenance.
Poor 1.0
Pros: Hotel clean, glad to not pay for parking at airport.
Cons: NOT IMPRESSED about front desk employee giving incorrect information about shuttle times and flat out LYING about a shuttle being on the way when shuttle driver had not showed up for his shift on time. Almost missed flight for funeral of loved one!!!!
Excellent 10.0
Pros: Very clean and will stay again
Cons: Nothing
Excellent 9.7
Pros: Similar amenities to other pricier hotels, for less than half the price. Will definitely stay again.
Cons: Parking was a bit strange but not problematic.
Excellent 10.0
Pros: Clean, modern and a great breakfast
Holiday Inn Express Raleigh-Durham Airport - Morrisville
Rated #10
8.8
Excellent 8.8
Based on 113 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.0
Overall
9.1
Overall 8.6 Excellent
Based on 783 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.1
Location
9.0
Overall
9.1
Cleanliness
9.0
Comfort
9.2
Location
8.8
Services
9.0
Staff
9.1
Cleanliness
9.0
Comfort
9.3
Facilities
8.0
Location
9.0
Overall
8.2
Cleanliness
8.9
Comfort
9.0
Location
9.1
Services
8.9
Staff
8.9
Cleanliness
9.5
Comfort
9.5
Location
9.2
Services
9.5
Staff
9.6
Cleanliness
8.9
Comfort
8.8
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.9
Services
8.8
Staff
8.8

Excellent 8.0
Cons: the shower temp was either too hot or too cold. there wasn’t any in between
Excellent 10.0
Pros: Willingness to provide transportation from my meeting destination to the airport at 5:00 pm even though I checked out at 8:00 am
Cons: Breakfast accommodations not good
Excellent 8.0
Pros: I have always enjoyed staying at Aloft and this was a great. value. Front desk staff, Gabriel, was very helpful upon checkin and brought up a missing remote and extra towels quickly.
Okay 5.0
Pros: Nothing
Cons: That it sold breakfast would stay some elsewhere that had free with stay
Okay 4.0
Pros: Cool, modern hotel. Felt more like a hostel vibe to me.
Cons: It was really loud. All throughout the night. If you¿re looking for a quieter stay I wouldn¿t suggest this hotel.
Excellent 10.0
Pros: Friendly staff made the difference between this hotel and others. the WXYZ lounge is an excellent bartender and kept me entertained with good conversation while he managed to keep all the guests needs handled.
Cons: No complaints of note. Room was missing regular coffee and only had decafe. That¿s all I got. Awesome place.
Excellent 10.0
Pros: Staff checked us in! Very good Customer service. Very polite and kind and courteous. Room was very clear ¿location great ¿-never a issue
Cons: Na
Excellent 10.0
Pros: Customer service was excellent
Mediocre 3.0
Pros: i liked all the hotel had to offer
Cons: there was hair in our shower drain from previous guest(s), stray hairs on the towel rack in the bathroom, no garbage bags in any of the garbage cans in our room and there was a graduation party that ran well past 1130p that made it difficult to sleep
Excellent 10.0
Pros: Modern feel, very clean. Staff extremely nice. Small Bar on property was a plus to relax at.
Excellent 10.0
Pros: Clean, modern, supportive staff
Cons: Small refrigerator was noisy
Good 6.0
Pros: Close to airport
Cons: Food not available my first stay there
Excellent 8.0
Pros: Close proximity to restaurants, attractions, and the airport.
Cons: Loud noise in the hallway from doors being slammed, room hadn¿t been vacuumed, and no microwave in the room.
Excellent 10.0
Pros: Location, headed pool, friendly staff
Cons: No
Excellent 9.0
Pros: upscale rooms, very clean, sharp lobby (pool table,food shop, pub, seats), quiet location, nice front desk personnel..
Cons: n/a
Excellent 10.0
Pros: Hotel, heated pool, location
Cons: Nothing
Excellent 9.0
Pros: The room design
Cons: The sink clogged up
Okay 4.0
Pros: Nothing
Cons: This is an older version of the ALOFT. The WiFi didn't work in my room. I had to keep going to the lobby to use WiFi. The housekeepers were letting the doors hit the locks and making very loud noice. Booking 3rd party the incidental hold is $100.
Poor 1.0
Pros: Nothing
Cons: was not told the deposit would be $100 and had to sleep in my car for that night
Poor 1.0
Pros: Not one thing.
Cons: Got over charged. Breakfast was supposed to be free and it wasn¿t. The front desk clerk was not prepared and was rude. Front desk clerk lied to us several times. The room she gave us was dirty and not prepared.
Poor 1.0
Pros: Cleanliness and location
Cons: Evening and night front desk staff are very unprofessional and rude. Also I was assigned a handicap accessible room and I'm not handicap. I think it should've been saved for someone who really needed it.
Poor 1.0
Pros: Location for the most part S there is always some type of obstacle involved with this facility.
Cons: I've noticed that most of the staff member at night have doctrine degrees in everything except customer service and treating paying customer with respect. Also I purchased a King Size room but was given a double queen room by Ali which is not what I paid
Poor 1.0
Pros: The Decor
Cons: Horrible experience in a nice decor. Rooms were either unsanitary sinks were extremely clogged coffee makers were nasty and unclean with old Tea bags still inside.
Mediocre 3.0
Pros: The location
Cons: Cleaning staff unfriendly no toilet paper in the room on arrival the shower pressure was horribly low the hot and cold valve on the mixer was loose wouldn’t stay warm valve keep falling down to boiling hot. They ran out of wash cloths on my
Mediocre 2.0
Pros: The location is great
Cons: The room was not clean. During this pandemic cleaning should be the main concern. The room we were giving was not that, matter of fact it was beyond disgusting! Trash was left from the previous visitors & the bathroom was not clean!
Good 6.0
Cons: I reserved a king loft suite and only to check in and find out that I was given a standard room for the cost of a king suite, I was then transferred to a handicap accessible room which was ok, but not acceptable if there was someone in need of it.
Mediocre 2.0
Pros: amenities much like eu hotel airports - less than 5 minutes from airport - very clean
Cons: wifi and remote control did not work, no cell service inside room or outside hotel (great service inside airport) worst of all? king size bed was worst hotel bed i've ever slept in - it was like riding a roller coaster as if 2 obsolete twin beds mated
Good 7.0
Pros: Good location to the airport. Decor up to date and friendly staff.
Cons: TV did not work. Sounds stupid, but there were no stir stick in the coffee area in the room.
Okay 5.0
Pros: Good staff
Cons: Inconvenience of no microwave in room
Good 7.0
Pros: Location
Cons: I asked the front desk staff member for a quiet room towards the end of the building. He set me up in a room next to the elevator. I had to return to the front desk with luggage in tow to arrange for another room.
Mediocre 3.0
Pros: Location
Cons: It was not worth the price.
Okay 5.0
Cons: Phone not working, TV set up is not working properly. Shower was dirty.
Mediocre 3.0
Pros: The staff was friendly
Cons: There was mold and rust in the grout in the shower. There were black marks on the walls in the room. For paying $--- for one night for a 3 star hotel, I would of expected better conditions. Also the pool closed early and it took an hour to be picked
Poor 1.0
Pros: I smelled something that smelled sour and like mold and couldn’t figure out what it was? I just realized that it was the pillows underneath the pillow case that smelled horrible. I can’t believe that I have been laying my hea
Cons: Totally Disgusting! I also had to switch rooms prior to that because the house keeper refused to clean the room after being asked for 4 days straight. The front desk staff was polite but the pool has been closed since I have been here!
Poor 1.0
Pros: Nothing
Cons: $100 security deposit Zero amenities Nothing stocked
Okay 4.0
Pros: Great location. Main lobby very nice. Hotel staff polite.
Cons: The bathroom door did not close nor latch. I let the front desk know and they did not offer a new room. Lights mislabeled.
Excellent 9.7
Pros: Comfy bed, cool modern room layout, nice shower. Very clean.
Cons: Some guests in my hall were a bit noisy but that can happen at any hotel.
Good 6.8
There was way to much noise in the hotel. There was a group that had way too much to drink, they were allowed to talk loudly in the hallways and slam doors throughout the night and nothing was done about it. When we finally were able to go to sleep which was around 6 a.m. shortly after you could hear the housekeeping in the hallway. We decided to check out early and lose out on the money already spent on the room because we refused to go through another night of noise and lack of sleep. I complained as I checked out and staff ignored anything I said, and had no response not even an apology.
Good 7.0
Pros: location
Cons: bathroom and walls were dirty, there was a lube handprint on the headboard
Okay 4.0
Pros: Location is good.
Cons: Hotel use to be very nice but floor was dirty with hair & now water is not free anymore. No free breakfast. Hotel had a dog in lobby next to elevator 24-7 . Not even considering people with allergies.
Good 6.0
Cons: Room was dirty. Floors and bathroom were not cleaned. Bad smell in the shower. Mold was a huge issue, causing respiratory and skin problems.
Good 7.0
Pros: Liked the desk and work area....
Cons: No free breakfast ... and no microwave in room...
Good 7.0
Pros: Recent updates are well done.
Cons: More updates needed.
Okay 4.0
Pros: Location, price, airport shuttle, friendly staff
Cons: Room poorly built with thin carpet and cheap fixtures, including a door that jammed and then the handle pulled off (happened in both my rooms!) They did not come to fix the safe that never worked. Only ONE chair was to be found in the rooms.
Good 7.0
Pros: Room was clean. Maintenance was sent quickly to fix broken bathroom door.
Cons: Called for shuttle ride from RDU. Van drove past without stopping. Tried calling same # back & got a recording asking for a pin#. There was no way to speak to a person! Stranded at the airport. Had to call another Aloft hotel in nearby town to help.
Okay 5.0
Pros: It's a modern hotel
Cons: There were kids hanging out in front of our room at 1230 and yelling and screaming at each other.
Good 7.0
Pros: Convenient to the airport, comfortable king bed, shuttle service (great courteous drivers!)
Cons: Noisy lobby because it is open to the hotel bar. That said t looked like everyone was having a great time. Wis me there was room service and a real restaurant
Poor 1.0
Pros: The bed was pretty soft.
Cons: Yes. The water scalded me in the shower and would not get colder. I had to shower in a different room. There was hair in the shower. I waited on hold for twenty minutes to speak to the manager and he never got on the phone. He did not apologize to me!
Okay 5.0
Pros: Location was good, price was appropriate
Cons: Dirty comforter and the room set up is not ideal, only a sliding door to close off the bathroom.
Mediocre 3.0
Pros: 4 miles from my destination. And clean.
Cons: No in-room refrigerator. No micro-wave, anywhere. Not even a continental breakfast, nevermind something involving eggs or waffles. And the ice machine on my floor did not work.
Mediocre 3.0
Pros: Bar
Cons: Bathroom & shower had hair in it. And the room was dusty.
Mediocre 3.0
Pros: Good airport shuttle
Cons: First one had two Beds. 1st bed had some type of crumbs on the bed and the other bed had hairs on it.
Poor 1.0
Pros: This is a newer hotel with up to date fixtures. My room was large.
Cons: Everything good is destroyed by the location back up against a freeway. It was so loud I could not sleep the entire night. Sounded like construction or an airfield. Really should have sound proofed the windows. Plus no restaurant for a tired traveler.
Excellent 10.0
Pros: The hotel was funky, yet inviting. The staff was very friendly. The room was clean, simple and had nice amenities.
Mediocre 2.0
Pros: Cleanliness, amenities.
Cons: The staff.
Excellent 10.0
Pros: I liked the: price cleanliness comfort of the bed and pillows Contemporary decor Staff was friendly
Poor 1.0
Pros: Seemed like the staff there was nice.
Cons: The hotel was without power. Did not get access to the room until around 11pm. Not a good stay
Excellent 10.0
Pros: Very new and clean
Cons: Hotel was not too busy so staffing was short
Aloft Raleigh-Durham Airport Brier Creek - Raleigh
Rated #11
8.6
Excellent 8.6
Based on 783 reviews
Details
Reviews

Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Food
10.0
Location
9.0
Overall 8.6 Excellent
Based on 379 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
8.8
Food
10.0
Location
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.3
Comfort
9.0
Location
9.1
Services
9.0
Staff
9.1
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.0
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
9.0
Comfort
9.1
Location
8.9
Services
8.6
Staff
9.2
Cleanliness
9.2
Comfort
9.1
Facilities
8.0
Location
9.2
Overall
8.0
Cleanliness
8.7
Comfort
8.9
Facilities
9.2
Food
10.0
Location
8.8
Cleanliness
8.5
Comfort
8.6
Location
8.3
Services
8.3
Staff
8.6

Excellent 10.0
very close to airport. right opposite a great steakhouse. very friendly staff
Excellent 8.0
Pros: Proximity to the airport.
Cons: Still no hot breakfast. Shuttle to the airport only operates from 5:00 a.m. to 11:00 p.m. I needed to take a flight at 6:00 a.m. had to take taxi.
Mediocre 2.0
Pros: Location
Cons: Multiple bugs Received no cleaning services
Excellent 10.0
Pros: cleanliness, professional staff & location! Had shuttle available to take me to the airport!
Excellent 9.0
Pros: How quiet it was in the evening and overnight. I was able to sleep without alot of noise from people coming and going.
Cons: Would like to have seen more plant based breakfast options.
Excellent 8.0
Pros: The location is amazing for a early or late flight.
Good 6.0
Pros: Hotel is clean and near the airport- VERY NEAR which is good if you are traveling. Beds were comfortable. Room and facilities were clean.
Cons: Asked for a handicapped access room which they said they had but the best they can give you is a grab bar on the far side of the traditional tub which does not help you to get in or out of the tub. We selected this location for a Duke Medical appointment not for quick airport access. Flights all day and night were very noisy but that's to be expected in this location. For the free breakfast, out of all breakfast items by 9:00 am except for cold cereal, milk and juice. They found some frozen muffins while we waited.
Excellent 10.0
Pros: great staff. Had a bar
Cons: nothing
Excellent 10.0
Pros: Cleanliness and staff
Good 6.0
Pros: Location Size of room
Cons: It was a huge roach in the bathroom
Excellent 10.0
Pros: Clean, comfortable, great location
Cons: No
Excellent 10.0
Pros: Very spacious suite modern decor
Poor 1.0
Pros: Location
Cons: It was not clean at all, blood stain on the floor, mold in shower, rust on shower curtain, Nats all in room and down in breakfast area.
Excellent 10.0
Pros: Room cleanliness.
Cons: No pool or food. But I understand due to the virus
Excellent 9.0
Pros: The room was nice. Clean. The front desk employee, was e helpful with information and directions.
Cons: No
Excellent 9.0
Pros: Location, cleanliness
Mediocre 2.0
Cons: I had a reservation for a king room and was assigned a double room. Beds were not comfortable and there wasnt even a water bottle in the room! Tv didnt work, and bathroom is tiny, not hotel type of bathroom.
Excellent 10.0
Pros: Customer service
Cons: No
Excellent 10.0
Pros: Great,spacious rooms with separate living room with couch and kitchenette. Loved this room for the price.
Cons: Breakfast was okay a little lackluster...I missed my fresh waffles and biscuits and gravy :(
Excellent 10.0
Pros: Friendliness
Excellent 10.0
Pros: Proximity to airport and ease of checking and checkout.
Good 7.0
Pros: Free breakfast
Cons: Too many furniture in small room
Poor 1.0
Pros: At 3 o’clock on the morning start leaking water in the room And they move me to other room
Good 6.0
Pros: People were very nice location conveneint
Cons: gym is terrible two tv's in gym both on same remote, so you have to listen to two tv's that are on different channels. If they hook the feeds up to the built in monitors on the exercise equipment, and problem solved!Also gym temp was set to 74, too hot.
Excellent 10.0
Pros: Everything
Cons: I liked the whole experience just stayed one night...
Excellent 8.0
Cons: Vvvvv
Excellent 8.2
Pros: The breakfast was better than most. Beds were comfy. Clean and spacious room with sitting area. Very adequate space in the lobby to hang out with a friend. Good central location.
Cons: Internet speeds in the room were disaster. So frustrating for a Hyatt. I might expect that in a lower quality hotel. One front desk staff guy was weird. I asked how far the airport was and he said 3 kilometers. I asked how far that was in miles or minutes in the shuttle and he said, "Oh, Americans." What? We are in America. Free coffee was put away after breakfast. Most nice hotels keep that available during the day.
Good 7.7
Pros: Nice size well designed rooms with comfortable beds. Modern and clean.
Cons: Breakfast not good. Tough as leather pancakes.
Excellent 8.5
Pros: Renovated rooms. Great breakfast
Cons: Bathrooms were older and the A/C was right next to the bed, blowing directly on us all night without a choice
Good 6.6
Pros: Clean, good breakfast.
Cons: Our second stay was during the US Open and we were treated suspiciously the entire time we were there. My husband and I are in our late 30s and early 40s, but I felt like I was treated like a partying 18 year old who might break something.
Excellent 8.6
Pros: I liked the quality of up-keep and customer service was great. The transportation to and from the airport is convenient and breakfast here was delicous.
Cons: I didn't like the comfort of the mattress and the older fashioned styles, but everything else made up for it.
Hyatt Place Raleigh-Durham Airport - Morrisville
Rated #12
8.6
Excellent 8.6
Based on 379 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
7.3
Location
9.1
Overall
7.3
Overall 8.4 Excellent
Based on 847 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
7.3
Location
9.1
Overall
7.3
Cleanliness
9.0
Comfort
9.3
Facilities
8.6
Location
9.5
Overall
9.0
Cleanliness
8.7
Comfort
8.8
Location
8.9
Services
8.4
Staff
8.8
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.0
Comfort
6.3
Facilities
7.0
Location
7.3
Overall
6.6
Cleanliness
9.0
Comfort
9.1
Location
9.2
Overall
10.0
Services
8.6
Cleanliness
8.9
Comfort
8.8
Location
9.1
Services
8.3
Staff
8.2
Cleanliness
8.8
Comfort
8.7
Facilities
7.0
Location
9.1
Overall
6.5
Cleanliness
8.7
Comfort
8.5
Location
8.9
Services
8.2
Staff
8.6

Good 6.0
Cons: The fact the staff seemed like they did not want to be there. They never really smiled
Excellent 10.0
Pros: Receptionist was very nice, friendly and professional. Room extremely clean and bed super comfortable. I appreciate the hallway smelling good and not like dirty feet
Cons: Everything was perfect! I have no complaints at all.
Good 6.0
Pros: the room was clean and comfortable
Cons: the hallway and elevator had a strong smell (marijuana), should pay more attention to that
Excellent 9.0
Pros: I like its proximity to the airport.
Cons: It was ok for a budget hotel, but obviously older.
Excellent 10.0
Pros: It was nice and clean. Staff was very helpful. The lady that worked was was fabulous. I hate I didn't get her name.i got there about five. Hope I see her on the next trip.
Cons: No
Good 7.0
Pros: Location and some of the staff were nice
Cons: Room was not serviced and when I requested a late check out I was told no because the room had to be cleaned. Breakfast was the bare minimum due to Covid.
Okay 5.0
Pros: Close to airport
Cons: Pool and breakfast were closed (due to covid). There was no information online to inform us of this prior to arrival. Tub faucet dripped constantly. Bed uncomfortable.
Excellent 9.2
Zero complaints! Nothing extra extravagant but clean and the staff was friendly
Okay 5.0
Pros: Location, very close to airport
Cons: No staff available, my room was not cleaned, no fresh towels and microwave did not work, carpet dirty
Excellent 8.0
Although several of this hotel's amenities are currently unavailable due to COVID (like the pool, hot tub, and restaurant - so no complimentary cookies or hot breakfast), it still is a great value for the price with great staff.
Excellent 9.0
Pros: Close to airport. clean
Cons: having to go for extra towels after a late check in. reserved week prior rm shld be ready; Printer was down at check out couldn't get receipt attendant said she would email it...Never got it
Okay 5.0
Pros: This hotel is very close to the airport and the interior of the king room was very nicely designed and furnished. The staff was very helpful and gave great customer service.
Cons: The bathroom was not clean; there was hair on surfaces and the complimentary shower items were leftovers, the pantry had a slim selection, the continental was packaged, the hall outside of my room smelled of marijuana. The lighting was poor.
Excellent 10.0
Pros: Friendly staff, very helpful to my needs.
Excellent 9.0
Pros: The staff at my second visit on May 4th was excellent. Reason I decided to fill out this survey.
Poor 1.0
Cons: Garbage in the parking lot Pavement in parking lot it¿s in bad condition Carpets in lobby are dirty and old the pool was CLOSED without any notice NO breakfast, only offered one cookie with coffee Bedroom heater wasn¿t working, smell bad
Excellent 9.6
The staff was very friendly!! Place was great for the price. They need new pillows for their rooms but overall very happy with our stay.
Mediocre 3.0
Cons: I was checked in a handicapped accessible queen suite.I booked a regular king suite. When I asked the front desk I was told no other rooms were available. This is Not ok and Not what I paid for. They essentially gave my prepaid room away.
Good 7.0
Pros: the room was spacious overall and it had a homy feel to it
Cons: the rooms and tv were somewhat dated and the bathroom is small
Excellent 8.0
Cons: Hotel shuttle could not retrieve me from airport due to lack of staffing at night
Excellent 10.0
Pros: Beautiful Scenery, convenient location to airport...very peaceful energy. Very nice room for a reasonable price. Staff was very kind and helpful. Will book again!
Cons: I should have stayed 2 nights instead of one!
Excellent 10.0
Pros: Close to airport and restaurants. Comfortable bed.
Cons: No
Excellent 9.0
Pros: The customer service from Hotel employee was great and the rooms were very clean.
Cons: No
Okay 5.0
Cons: Hotel was fine except for the giant roach (rutilus, rutilus) climbIng up my wall.
Good 7.0
Pros: I liked that they still provided a breakfast. Even if it was just a grab bag with an apple, granola bar, muffin and water.
Cons: The TV gave us a little trouble at first but we figured it out. The beds were comfortable and the room was quiet.
Excellent 9.0
Pros: The cleanliness
Cons: No
Okay 4.0
Pros: Location
Cons: One queen bed was squeaky no matter how you moved. Very annoying. Pull out sleeper sofa very very uncomfortable. Very small bathroom. Would not stay here again.
Good 6.0
Cons: Beds were not Queen size as advertised. No hot breakfast as advertised.
Okay 5.0
Pros: Close to airport
Cons: Bathroom needed to be cleaned. Mold in toilet. Hotel staff did take care of the issue promptly.
Good 7.0
Cons: No restaurant or bar attached
Poor 1.0
Pros: Nothing
Cons: Everything
Good 7.0
Pros: This hotel is perfect for our needs as far as getting the plane back home. Beds were very comfortable
Cons: The receptionist outside was smoking a cigarette when we checked in and when we checked out the receptionist was very unfriendly didn’t even ask us how our room was and no one told us that breakfast ended at 9:30
Excellent 10.0
Awesomeness!
Poor 1.0
Pros: We enjoyed the breakfast - hot oatmeal.
Cons: We were given keys to someone else's room when we checked in. We got food from the little store in the lobby -- it was expired and the agent could not issue a refund. I found a roach in our room. Couldn't leave soon enough. Glad we only booked one night.
Okay 5.0
Pros: Price.
Cons: THe phones were out--TV remote did not work...location kinda hidden...near the airport so planes were flying low over the hotel over and over and over and over--well--you get it. Toilet filling was creepy!
Good 6.0
Pros: Quick check in and check out. Friendly staff. good location. Shuttle service a major plus.
Cons: Room carpet stained/burned tomato food stain or blood?? It appeared as a couple of areas had cigarette burns. Tub stained perhaps rust and scratched. The room had a peculiar odor. Bedding needs to be updated.
Poor 1.0
Pros: Location was close to the airport and easy to find.
Cons: The first room we were given had a red stain on the floor that looked like either blood or red jello, stuff all over the floor, smelled bad, and the toilet seat was up. I was given some rude feedback when requesting a different room. The elevator=gross!!!
Poor 1.0
Pros: It was close to the highway.
Cons: The room was completely filthy. The sheets were dirty. The carpet had blood stains on it. The desk was covered with stains and grime. There were bugs all over the room. I din't even spend the night. I left and went to another hotel.
Okay 5.0
Pros: Love the staff. Love the location.
Cons: Sat in the pool area, got our backs pinched in broken back hard plastic chairs. Pool bathroom, overlooked, soap dispenser laying unattached on back of toilet. Mattress hard, pillows lumpy and pullout, springs pushing up in various spots.
Mediocre 2.0
Pros: The staff was awesome and the room and the breakfast were nice. I loved the coffee and cookies in the lobby!
Cons: I booked this hotel because it had an indoor pool. When I was there the pool was out of service. The cable TV was also out all day. The elevator broke while I was on it, and the remote control to the TV was non-functional.
Good 7.0
Cons: Breakfast options not good.
Mediocre 2.0
Cons: I paid before check in, so my guest could check in at 3:00 we had a wedding to get to. She came to check in at 3:45 and the room was not ready. They found a room in the back corner of the hotel that smelled like urine. We got back from the wedding and called the front seat to express out displeasures. The young lady at the front informed me there was not other room she could place me in. The next morning at check out, I was informed that there was actually a room I could have been switched too, but she did not do so. They also agreed we should have been placed in another room that night. Overall bad experience!
Good 6.0
Pros: Close to the airport
Cons: Dated -- needs renovation Front desk staff - one was really nice and the other was not helpful at all Shuttle to the airport -- it fill up quickly and you may get stranded
Excellent 8.0
Pros: All of our needs were met at a very reasonable price.
Okay 5.1
Pros: Location
Cons: AC unit in room was really loud and made the wall vibrate with noise. I had to turn it off because everytime it cycled on it was so loud that it woke me up. If it was summertime and really hot it would have made for an extremely unhappy and uncomfortable night
Excellent 8.5
Pros: We enjoyed majority of the staff the room was very clean and cozy and breakfast in the morning was good enough and proximity and Raleigh was also a plus
Cons: One of the staff members got somewhat salty with us when we were booking the room and some of the workers were loitering at the counter as we checked in, giving is no space. The rest of the workers were quite pleasent though :)
Good 7.7
Pros: The room was clean and the bed comfortable. Room was OK in size.
Cons: Upon check in, the clerk never got up off his butt to take care of anything, did the entire check in process from a chair. Also, he was on a personal call when I came in and let me stand there for a minute before even acknowledging me. The bathroom door knob was falling off and I didn't trust it to be used. The bath tub floor had been repaired, and it was done poorly. Finally, the shuttle service was less than stellar. As a matter of fact, even though many people were waiting for a ride back to the airport due to overnight cancellations from weather issues, they never stepped up their service. They continued to only make trips every half hour, even though many people were being bumped off due to the van being full. They should have increased the number of round trips. They are only located 1.5 miles away from the airport! I won't stay here again, not for $145.
Excellent 9.4
Pros: Breakfast was awesome, clean hotel, some of the staff was very friendly
Cons: Receptionist first night was cold, almost rude.
Excellent 8.0
Pros: Hotel is fine and right next to the Capital Chop House, a very nice restaurant /steak house
Cons: You are right under the approach to one if the runways so some jet noise but quiets down by 10-10:30 pm; room rate shared on Kayak was 10% higher than if I had booked directly with the hotel
Excellent 8.0
Pros: Great staff great shuttle. Free upgrade.
Cons: Nothing
Mediocre 3.7
Pros: Close to airport
Cons: I have traveled all over the world Averaging 150 days a year Without a doubt the rudest staff ever Check in was the worst ever How could see keep here job Which set the stage for the entire night
Excellent 10.0
Pros: Staff and cleanliness
Cons: Nothing
Good 6.6
Pros: The room was very large and roomy for the price
Cons: every time the air would kick on it was very loud and disturbed me every time, it was hard to sleep with the noise of the air conditioner.
Country Inn & Suites by Radisson RaleighDurham Air - Morrisville
Rated #13
8.4
Excellent 8.4
Based on 847 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.6
Facilities
9.5
Location
9.0
Overall
9.3
Overall 8.1 Excellent
Based on 554 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
9.5
Location
9.0
Overall
9.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.5
Facilities
9.0
Location
10.0
Overall
9.5
Cleanliness
8.6
Comfort
8.8
Location
9.1
Services
8.5
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
8.2
Comfort
8.2
Location
8.9
Services
8.1
Staff
8.5
Cleanliness
9.4
Comfort
9.3
Location
9.6
Services
9.0
Staff
9.4
Cleanliness
8.5
Comfort
8.6
Facilities
9.6
Location
8.9
Overall
8.8
Cleanliness
7.8
Comfort
8.3
Location
8.6
Services
8.1
Staff
8.2

Poor 1.0
Pros: nothing
Cons: the staff
Excellent 8.0
Pros: Location was good close to the airport and places to eat.
Cons: No parking.
Mediocre 3.0
Pros: The staff was great
Cons: It did indeed have an indoor pool, but they fail to tell you it is not heated. They said they have a restaurant and Bar. Neither is open, that they do not tell you. Then the breakfast... Sorry a packet of instant oatmeal is not a breakfast. The first day
Poor 1.0
Pros: Yes, I was supposed to receive a partial refund and I never received it
Cons: Yes, I was supposed to receive a partial refund and I never received it
Excellent 8.0
Pros: Location was great
Cons: Needs to clean a little better and better customer service
Excellent 8.0
Pros: Friendly, helpful staff
Cons: The indoor pool wasn't heated.
Excellent 10.0
Pros: close proximity to the airport and a shuttle was provided
Cons: everything was pretty decent. no complain
Poor 1.0
Pros: The room was set up nicely with the living room area. The couch was not comfortable but I made due
Cons: I left some money in my room around 1900 dollars I just cashed from the bank. When I checked out of the room I forgot the money. I came back the same day and found out no one had checked in the room and only 1 housew keeper had been in the room according to digital record. I told the front desk which was the second person the enter the room. I left the bank sleeve in the living room drawer. It was very thin like a checkbook and hard to miss if you open the drawer. They tried to convince me someone went in the room and took it. Digital record show that they were the only 2 to enter the room and the hotel did nothing.
Mediocre 3.0
Pros: The location
Cons: Soap and tissue empty when we arrived. Light in the bathroom was out and request for new never happened. Toilet paper ran out on our last day, no extra. No spoons ito eat with Staff was not at front desk, waited 15 min. Finally checked out early
Okay 5.0
Pros: Good location, design of room is nice.
Cons: To many to list. Mold in the bathroom. Maintenance left my room door open all day while I was gone. Lucky nothing was stolen. Management said they would compensate me for having to move rooms twice because of issues, but never did. TV issues.
Excellent 10.0
Pros: It served my needs in terms of convenience, cleanliness, and amenities (my need for which was rather minimal in this instance)
Cons: no
Poor 1.0
Cons: The hallways was hotter than outside They didn¿t clean my room that well there was stuff in the room the was from someone else The bathroom tub was leaking water from the bottom of it when I took a shower and they don¿t clean the washer machine
Good 6.0
Pros: Proximity to airport
Cons: Just average 3 star at best
Excellent 10.0
Pros: Was very clean and great location to airport
Cons: Nothing
Excellent 10.0
Pros: The amenities I would say the room is spacious and gives you the space you need to not feel closed in if that makes sense
Cons: Based on who you get at the front desk things will be easygoing or really irritating; To be honest some people there probably shouldn¿t have gotten hired with their display of passive aggressive behavior towards guess checking in or made up check-in fe
Excellent 10.0
Pros: The room layout and the cleanliness
Cons: No
Poor 1.0
Cons: The room wasn't very clean and there were bugs in the room.
Good 7.0
Pros: Price
Excellent 10.0
Pros: Convenient shuttle service
Good 6.0
Pros: Check in was easy, it looked nice and modern. The lady that checked us in was very nice.
Cons: The room had issues. The toilet wouldn¿t flush unless you lifted the handle. There were still shampoo and body wash left from the previous customers. There were stains on the carpet and the sofa.
Excellent 10.0
Pros: This hotel exceeded my expectations, the front desk staff was extremely helpful and friendly, my room was clean bed comfortable, the hotel itself is not new, but , but it has been kept up. It is a stones throw from RDU airport, surrounded by restaurants.
Mediocre 2.0
Pros: Location to airport
Cons: Not as clean (shower needed serious caulk maintenance). No outlets for usb cables. Cmon, let¿s update this feature. TV remote seldom worked.
Excellent 10.0
Pros: Spacious for an hotel room
Poor 1.0
Pros: Location close to RDU.
Cons: Everything was bad.
Excellent 8.0
Pros: The rooms and space as well as cost
Cons: No housekeeping staff on duty the weekend
Poor 1.0
Pros: Location was great
Cons: That was a very foul odor coming from the toilet in the bathroom. Almost like there is a sewer problem. It was so bad my daughter vomited because she couldn¿t take the smell.
Excellent 9.0
Pros: Stayed at Cambria due to an early flight. Clean hotel with soft bed. I enjoyed my stay here!
Excellent 10.0
Pros: The staff go out of their way to take care of you.
Cons: No
Okay 5.0
Pros: The price abs location were very convenient.
Cons: The staff member that checked me in was not the nicest nor the most professional. The bathroom in my room smelled of cigarettes, the walls are incredibly thin to where I could hear both of my neighbors conversations very clear and upstairs footsteps.
Okay 4.0
Pros: nothing
Cons: THE EMPLOYEES DID NOT WEAR MASKS...the in room lighting was terrible...
Okay 5.0
Pros: Free washer & dryers
Cons: The hotel starting to look out dated. The water did not get Hot. Carpet needs deep cleaning & breakfast is not Free.
Mediocre 3.0
Pros: Modern hotel. Nice décor. Location near airport. Free parking.
Cons: Front desk staff was socializing-I had to wait to check in. Had to give personal info w/ visitor standing at the desk. Placed in handicapped room on floor 4. Didn't sleep well;could hear planes. Slow wifi & elevator. Wasn't told if breakfast included
Good 7.0
Pros: Location, appears to be recently remodeled
Cons: The pool is only technically big enough to be called a pool, more like a very large bath tub
Okay 4.0
Pros: Close to the airport
Cons: Nothing to do. Pool was extremely small. We asked for towels to be brought to the pool twice and no one ever came. Rooms were super dark - poor lighting. Our flight left at 5:30am, but shuttle didn't start til 4:30 am, so we paid $15 for a taxi for 1 mile
Good 7.0
Pros: Size of the room
Cons: Appliance set up was awkward.
Good 7.0
Pros: Location
Cons: Website for the RDU location specifically stated, Parking, breakfast and shuttle are complimentary... which is why we choose this hotel. We get to the hotel and find out that parking and breakfast are NOT complimentary! We were very upset!!!!
Excellent 8.2
Pros: Employees were gracious, great deal, spacious room, great location, kids loved the pool
Cons: Charged for food, didn't seem like they treated their employees well, were out of things like toilet paper and pool towels
Poor 1.0
Pros: No
Cons: Avoid. Flat out avoid.
Good 7.7
Pros: I was stranded overnight at the Raleigh-Durham airport because of engine trouble. The location of this hotel is unbeatable. The Desk staff was very nice and helpful at check-in. My room was on the fourth floor. It was spacious, quiet and comfortable. The A/C worked great. There’s a nice little restaurant and bar on-site that provides room service. A Keurig coffee maker is in the room. At check-in, they offered and provided a wake-up call and a reservation to take the free hotel shuttle to the airport that runs every half hour so I made a reservation for 6 am and went downstairs the next morning at 5:45 am to take the shuttle. Everything at this hotel seemed to be working smoothly and efficiently for airport-bound customers.
Cons: The next morning, the shuttle driver refused to honor my reservation, saying the shuttle was already full. It accommodates only 6 people and the last 2 people jumped in while I was walking out with my bag. I have no idea if they all had reservations. When I told the shuttle driver I had a reservation, he raised his voice at me and said, “what do you want me to do, kick them out”? When I indicated that this was not an appropriate response, he escalated his bullying, pointed his finger at me and continuing to raise his voice, saying “this is your problem, not mine. You need to fix it.” I responded in a normal tone that this is the hotel’s business problem and asked him to come inside the lobby with me to speak to the manager. He refused. I went and got the manager, and the shuttle driver continued his belligerent behavior towards both me and the manager. Long story short, the shuttle left without me and I called Uber. I am a white-haired women age 63 traveling solo, staying at this hotel overnight because of a flight cancellation. I am a very nice person. The shuttle driver’s aggressive bullying behavior towards me was unprovoked and inappropriate. When I asked the manager how it happened that I had a shuttle reservation but couldn’t get on, he said the other people got on the shuttle before me. I think Cambria Hotel needs to fix its shuttle reservation system or not offer it.
Mediocre 3.0
Pros: The best thing I like about the hotel was the convenience of check out.
Cons: I didn’t like anything about the hotel, it had a bad smell in the room, there was hair on the the bathroom floor and the staff was t concerned. The pool was very small and only big enough for one family. This had to have been the worst experience.
Poor 1.0
Pros: Nothing everyone was rude except hotel employee
Cons: No one cared room service was horrible over priced
Okay 4.0
Pros: Average at best.
Cons: Arrived at 6 pm and told to go have a seat. My room would be unavailable for at least another 30 minutes. Also, when I tried to open the curtains to see outside, the inner curtains, or shears, were dry rotted and hanging by threads, literally. Classy.
Good 7.0
Pros: The room was very spacious and accommodating.
Cons: The walls are not very insulating. You could over hear conversations going on in neighboring rooms and also every step a patron from the room above would take.
Mediocre 3.0
Cons: They gave me key that would not work . Then they can up and that key wouldn't work . Then had to have a room change . I had a 5 am wake up call never happen . But what save me at 5:05 the fire alarm went off .
Good 7.0
Pros: Convenient location near airport. Only about 20 minutes to either mall in Durham or Raleigh
Cons: The Arir conditioner vent was broken but it still worked fine & the pool didn't have towels one evening after 9pm & the pool doesn't close until midnight.
Mediocre 3.0
Pros: The facilty was good for the price. Big comfortable room and bathroom and public areas nice. Better than most "airort hotels".
Cons: We were checked into a room that was not cleaned yet and the staff gave us another room, but they were not overly concerned about the error. The man who checked us out and the man who drove the shuttle were dismissive, rude, and non-communicative.
Excellent 10.0
Pros: Everything great service clean and safe
Mediocre 2.0
Pros: The room was very spacious
Cons: Hotel could not provide room service during stay. Kitchen closed early and if there happens to be an event held the same time as your stay, you will not be able to order anything.
Excellent 10.0
Pros: The vibe was a awesome, I had a great time. The hot tub was my favorite part. Every employee was also so welcoming and gave great customer service.
Mediocre 3.0
Pros: The shutter
Cons: The staff not friendly- Housekeeping not good cleaners. I had to ask for the room to be vacuum and trash removed. The bathroom was left with dirty towels in the shower.
Good 6.0
Pros: I liked that this hotel was near the interstate. Housekeeping was very nice.
Cons: I did not like the fact that there was not enough parking in the parking lot to accommodate guests. When I asked for a thirty minute extension at check out, they indicated that housekeeping was allowing that for that day. I have never been told that b4.
Okay 5.0
Pros: I liked the suites because it allowed visitors to be comfortable visiting in the living area and watch TV comfortably without having to sit on beds. I liked the shuttle to the airport.
Cons: It was very noisy. People were having a party with music going on at 3 AM. The sink faucet would hit the mirror if you pushed it back start the flow of water. It was not located very well. I did not get a receipt.
Excellent 10.0
Pros: layout of the room and nice sitting area.........nice computer access......... loved the walk-in shower
Cons: need more coffee in room.......and more toiletries........hooked on Starbucks coffees not Wolfgang Pucks
Good 7.4
Pros: Was nice to have a full service restaurant in a business travel hotel. The food wan't bad either. One up on the competitors for that. Room was extremely spacious and bed was comfy.
Cons: Shower was absolutely filthy. This wasn't the type of dirty that happens because someone missed it once, this can only be due to consistent neglect. I was only there one night and needed to get to a meeting so I didn't mention it to the hotel staff. I hate to penalize them for slow service in the restaurant as they are the only hotel in their type to actually have one, but service was slow. I guess it's a catch 22.
Cambria Hotel Raleigh - Durham Airport - Morrisville
Rated #14
8.1
Excellent 8.1
Based on 554 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
9.0
Overall 8.1 Excellent
Based on 395 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.2
Location
9.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.6
Comfort
8.5
Location
8.9
Services
8.0
Staff
8.6
Cleanliness
8.5
Comfort
8.5
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
9.0
Comfort
8.3
Facilities
7.6
Location
9.0
Overall
8.8
Cleanliness
8.7
Comfort
8.3
Location
9.0
Services
8.1
Staff
8.4
Cleanliness
8.3
Comfort
8.5
Location
9.3
Services
8.5
Staff
8.5
Cleanliness
8.5
Comfort
8.5
Facilities
8.8
Location
8.9
Overall
9.2
Cleanliness
7.6
Comfort
7.7
Location
8.3
Services
7.3
Staff
7.7

Good 6.0
Pros: I didn't have breakfast, but the room was large and the wifi setup was fine. Hair dryer and microwave were a plus. Their shuttle service was great, had the same pleasant, helpful driver both times.
Cons: The website said the restaurant was open, and as I got in after dark, I was looking forward to a good meal. It turns out the restaurant had been closed for over a week...no mention of this on the site. I was not a happy camper. (They provided two menus from local restaurants that delivered to the room. The one I chose was over-priced and the meal they sent inedible....sad face here....
Poor 1.0
Pros: location to the airport
Cons: we requested a handicapped tub which was advertised. It was not handicapped accessible it only had grab bars. at that point we were switched to a room with a roll in shower. The shower did not get ANY hot water. We were on the 5th floor and we were told that the boiler was broken and we couldn’t get hot water up to the 5th floor. Seriously?
Excellent 9.0
Pros: .Pricilla at the front desk is AWESOME and so helpful. She goes above and beyond
Good 7.0
Pros: comfortable bed
Cons: bath tub didn’t drain, and room/bathroom wasn’t fully stocked
Good 6.0
Pros: Personal
Cons: A couple of things were outdated compared with other Hilton locations.
Good 6.0
Pros: Staff friendly, helpful. Bed comfortable.
Cons: Morning staff not wearing masks. Hot water way too hot, almost burned myself. Cold water faucet in sink was extremely difficult to move. I let front desk know but no one came to fix.
Good 6.0
Cons: Shuttle to airport was late for 4am pickup I had to call Lyft only to cancel when driver arrived very late and I was charged a cancel fee
Excellent 10.0
Pros: Clean. Efficient staff. Nice beer selection near the counter but pricy, ya know? Super close to the airport and highways.
Cons: Nope. It was all good.
Excellent 8.0
Pros: The staff, location, room.
Cons: NA
Excellent 8.0
Pros: Staff and shuttle
Cons: Hall ways need paint. Broken lamp in room. Alarm clock missing batteries.
Okay 4.0
Pros: Location to the airport
Cons: Dirty
Good 7.0
Pros: It was quiet and clean. Liked having fridge and microwave
Cons: Small things- light bulb out in bathroom. Faucet fixture for bathroom sink loose. Decaf coffee only? . Parking was challenging- tough to get spot near lobby. Hotel van always parked at lobby door. Far away for companion to walk with balance issues.
Excellent 10.0
Pros: Shuttle to the airport, clean and friendly staff.
Cons: N/A
Excellent 10.0
Pros: Perfect airport hotel for early flights !
Excellent 9.0
Pros: Nice large room.
Mediocre 2.0
Pros: One staff member went above and beyond to do her best to accommodate us. She gave us drinks and a snack for our trouble.
Cons: One staff member went above and beyond to do her best to accommodate us. Unfortunately the room listed is not what we got, the room was outdated, there was bugs, the bath was clogged. No towels were available. Traffic was horrible. I wouldnâ€â„
Good 7.0
Cons: Not as quiet this visit. Asked for a high room and got a room where someone overhead was loud. Restaurant not open and no nearby eating places Bet channel not working
Excellent 8.0
Pros: Great customer service and very accommodating. I was able to check in early and the lady at the front desk made sure I had a ride to the airport in the morning.
Cons: Restaurant was not open on the weekends, but I ordered from DoorDash and the delivery was super fast.
Excellent 9.0
Pros: Location
Cons: Tube could have been cleaner.
Excellent 10.0
Pros: Everything, perfect location, excellent service. Exceeded expectation.
Cons: N/A
Excellent 10.0
Pros: The bed was amazingly comfortable
Cons: I asked for a noon checkout but was only offered 11:30 am
Poor 1.0
Pros: The location.
Cons: My room was not cleaned, trash was in room, bathroom sink was stopped up during the entire stay. Service to get the trash out of the room was slow. The front desk tried to assist but they were slow and understaffed.
Mediocre 3.0
Cons: The gym was unusuable because it shared a space with the pool. So you just breathed in chlorine air. The smoking area poured into the lobby, so the lobby smelled like smoke. Also, parking costs $10 a night!
Good 7.0
Pros: Rooms were decent and clean.
Cons: Breakfast area needs some remodeling. Carpet was gross, stained and chair s)fabric were falling apart. Strange smell in the hotel and rooms. Breakfast was over cooked. Staff is really nice though. Broken glass on the patio which were there for 2 days.
Good 7.0
Pros: The location and amenities
Cons: My room fridge didn't work they got that switch then it was my room door that didn't work I ended switching rooms which was way smaller than the one I originally had.
Good 6.0
Pros: Location to RDU.
Cons: No
Good 7.0
Pros: Location and Cleanliness
Cons: The staff... upon departure at 0530hrs the CSR was nasty and rude with her attitude. She also stated she didn''t care about that job because its part time and she work at IBM.
Good 7.0
Pros: Location
Cons: Not enough parking, possibly due to Park & Ride. When we arrived back in the evenings (all 4 nights), we had to park across the street. On 2nd night clean towels were place outside our door and room not made up. No free breakfast, $13.95 breakfast bar.
Excellent 9.4
Pros: The facilities were excellent and clean. Love that it is clos to the airport
Cons: The person at front desk was like not in the mood of receiving us at 11:00 pm on 9/3.
Okay 5.0
Pros: easy check in and out
Cons: noise from the room next door
Good 7.4
Pros: everything besides what I didn't like
Cons: ice machine on second floor was broken for entire 3 day stay and friers at the food section weren't working so had limited menu and had to get take out instead
Excellent 8.0
Pros: Rooms were cozy Room service food was not bad Front-desk staff were very helpful
Cons: Staff at onsite restaurant/bar not attentive and sloppy
Excellent 8.5
Pros: The staff was friendly and helpful. The facilities both in room and out were comfortable and eye appealing.
Cons: Liked it all.
Excellent 10.0
Pros: This hotel while a little off the beaten path afforded us a great stay. The room was clean and the bed was very comfortable. We were impressed with the shower heads and the water pressure. Overall it was a very comfortable and affordable stay for last minute find.
Cons: While driving at night, we missed the turn into the hotel street. It was not very clearly marked.
Good 6.0
Pros: Clean
Cons: Shuttle does not run in time for early flights out.
Excellent 8.2
Pros: ALL THE ACCOMODATIONS.
Cons: NOT APPLICABLE.
Excellent 10.0
Pros: Accessibility, cleanliness, friendly staff, room size, and good hot breakfast.
Good 7.3
Pros: Reasonable rates and has a comfortable decor with numerous onsite amenities.
Cons: The mattress formed a large depression where we were laying after several hours. It became uncomfortable and difficult to lay in one place with the slope in the middle of the bed.
Hilton Garden Inn Raleigh-Durham Airport - Morrisville
Rated #15
8.1
Excellent 8.1
Based on 395 reviews
Details
Reviews

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