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Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
Location, Liberty, Facilities.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
Perfect business-hotel. Highly recommended.
Location & ease of access to airport & town.
I like the breakfast bufeau and very nice resturant , frindly staff quick response , I like the spa but they need to add steam room , nice room , comfortable , very good hotel , high speed internet the only thing is they dont have steam room at the spa if they add it , it will be excellant hotel
We were treated with courtesy and efficiency Bar/restaurant wasn't open during the day
Very comfortable hotel, nice rooms, good restaurant, pool and sauna enjoyable. The fitness possibilities are ok, but somewhat limited.
Small room with cheap furnishings. The room did not even have a dresser. Cheap soap and only a single set of (thin) towels provided. This hotel is for business travelers only. The room was clean and the staff friendly enough. Bed was not comfortable. The price was too high for the room, not value for dollar. Parking cost 18 euros per day extra (24 hours)
I think it has to be one of the oldest Raddisson Hotels I have stayed in and the decor was awful. The green, orange multi coloured rooms were enough to make you vomit. The veal schnitzel.
Cleanness, kind clerks, nice breakfast with fresh orange juice & small but nice swimming pool No critical points. No notice of its defect sauna (on the booking.com), facility is clean but some parts should be repaired (tanned wall with a missing picture, small holes on walls, etc.)
Swimming pool, breakfast room.
The quality of food was good I did not like the way I was questioned about payment. The hotel had taken my money, then said they hadn't. then asked to pay again before realisng it was their mistake
luxury and friendly hotel ... good qualitylooks like a 5 star
room size was very good and the staff was very polite.
The rooms were comfortable and clean with a nice bathroom and the hotel staff were very friendly and efficient. Close to downtown via taxi or tram. Baked treats in the lobby were irresistable. Cannot think of anything that I didn't like at this hotel.
Classic furnutures, Wide TV, big room, We felt a littel cold in the room in spite of heat up.
Very good breakfast
location, not too close, not too far from the city centre; safe parking, underground parking, spacious rooms... parking garage too tight for a normal car;
The breakfast was excellent! The room was big and very well furnished! The room had smoke (cigarrette) smell. It's not possible to watch tv from bed.
Breakfast was great
small and friendly service, quiet. older hotel had a few minor problems - such as squeaking floors!
The size of the room was fantastic, absolutely huge with everything you could possibly want , hairdryer, trouser press, small kitchenette, tea and coffee making facilities etc There wasn't any room service available for late arrivals or bar facilities
Location close to the airport and the Messe. Free tickets for public transport during my stay. Dull room, nothing exceptional, especially considering the price. However it is understandable due to the period of stay (K-2010 excibition).
Nice hotel, with a great location (close to messe and just 2 stops from Altstadt).
Very nice welcome from the reception desk after a not trouble-free journey! Very helpful staff who made the stay comfortable wireless internet connection issues, due to 'security blocking' on work laptop
pass to use transportation, bus to the airport, early check in everything worked efficiently
service was good The only thing that I lacked alot during my stay at your hotel is the non-availability of internet service. There should be an internet browsing facility in hotels because in this stage of advancement net is the only source of communication and connecting people, through this service it would be a great help.
Professional service, good turist information and free municipal communication tickets, good breakfasts. The internet access was bad,not only the provided T-mobile hotspot was expensive,but the reception was weak,and it had problems processing my visa card. For me it was a major drawback. The hotel should consider providing a free low-speed (for email) access for guests - they are often on a business trip there.
Very pleasant room, clean, not too small. Good breakfast Parking is very small and not convenient. Its price is 8 euro/day. But you can find a free parking around at night
location was good for Messe the prices charged for the type of hotel is a complete rip off also they charegd extra for providing tea/coffee station in the room which is absolutely unreasonable
Very easy access (direct bus 10 minutes drive) to Düsseldorf Messe The wifi system in the room does not work at all
Desk staff and cleaning crew were very friendly and accommodating. Great breakfast buffet with a very nice variety and always fresh. Excellant location whether going by foot, rail, or bus, to the city, to the Rhein, the airport or just the local market. Many restaurants within walking distance, perfect!
Free Wifi, Good Location, Proximity to Subway Station
The very helpfull and friendly staff! The parcking is very narrow, one needs very good parking skills to get in our out a spot.
Room was big and nice. Though the hotel is away from the city centre, connections to public transport are close-by. -
Nice, quiet hotel. Very good position between centar and Messe and airport. A lot of shops nearly. Dresser do not has the door and wardrobe is visible. Before renovate, some rooms had couch and it was very nice to lay down for some time or to read or just because of nice view.
Very friendly staff, the hotel is very clean and not far from the centre of the city. The breakfast is great. I would come back again.
Room made a good first impression; it was quiet and comfortable.
More than I expected. Good price/value ratio.
No thing unusual , small hotel with only around 25 rooms
Hotel is very pleasant, staff is very nice. Hotel has very good location. Closet do not have doors and it is very bad when someone can see yours underwear.
The employees and the simple but good breakfast... ultra small room
clean, nice breakfast, comfortable room too small.
Service,the room,breakfast and location were very good. None
location noise!!! (tram)
Great staff I think the photos offered an image of a more opulent hotel than the reality delivered.
The hotel was renovated few months ago and it looks nice. It is really cosy and quite close to the city center and exhibition ground. It is well connected with the city in terms of public transportation. The hotel staff was very helpful and friendly.
The hotel itself inside was very pretty, very well decorated and very clean. The staff spoke good English and were able to help with directions and any questions we had. The rooms very beautiful and loved the wet room shower. Its not in the prettiest area at all and it a good walk away from the main old town and shopping areas.
I didn't like the fact that after booking my stay at a rate of 250 euro/night, in 1 week the price decreased to 200 euro/night. Why did I get a price increase instead of a discount for early booking?
2 things...no glasses in the room and no room service...i didn't get a bottle of coke.
Room was excellent - very clean and very comfortable. Location was convenient to the airport, tram to city center, and near the river/park. Breakfast was well presented and enjoyable. Parking was provided on-site. Staff was helpful. We have already booked another stay!