This room was fantastic. Very simplistic but meet all needs. Location was fantastic, staff was great and price was right. Honestly, everything was perfect. As a female traveler the only thing it lacked was hair conditioner - but really that is so much a non-issue. Would for sure stay at Bloomrooms again
the rooms r very dirty.water in the bathroom was even so unhygienic to bathe.god save the reputation of such a nice hotel once upon a time. I am sorry if I will have any other option,I will want to change many things including those ugly and stinking carpets.
The room was average and the hotel is close to a train station. Complimentary fruit platter and water. 1. The staff is not trained. even though there were 5 people at the reception desk, they could not manage 4 check-in guest. Prolonged wait as they were busy talking and doing their own things. 2. The breakfast was average - not many choices 3. Turn down service did not replace the soap or shampoo in the room 4. Check out was a hassle the list keep on going.
Shower was hot. Dirty and grimy room with stains on the furniture, ripped sheets, and filth in the corners. Frustratingly disaapointing service, time and again.
Their night club staff is stupid and rude. They do not know how to speak to guests and treat them. and hotel staff is not willing to take any responsibility for their behavior saying it is a third party owned even though it's on their premises .
Food was great. Room was clean. AC was not working and the management said that mechanic will come tomorrow. In delhi heat, this can be a big problem.
It' s a comfortable hotel with all the facilities within Connaught Place area. Nice room, good bed. The direct environment of the hotel is not so appealing, for instance to take a walk to the shopping-area. It remains a 5* hotel in India.... service not always too adequate (took very long to check me in, gave me smoking-room at frist, where I asked for non-sm, forgot to give me back my credit-card, lacks service around the poolarea) . Restaurants could use an update (except coffee-shop).
Rooms are big, very comfortable beds and plenty of amenities to choose from. Overall a pleasant experience Inroom dining needs more variety. Mini bar items are overly priced by atleast 100 to 200 rs each. Biggest down part was breakfast timings. Breakfast ended each day at 10 am where as most of the 5 star hotels provide breakfast till 1030 on weekdays and 11 am on weekends
The Lobby 1. Waiters in the 24 hour restaurant were very rude, didn't know what good service was. That's because TIP is automatically included in the bill, so they didn't care to provide good service. 2. sheets were dirty and the bathroom was not cleaned properly. 3. Food was way overpriced.
location, room, breakfast, service, bed Internet, only one hour free per day
Comfortable rooms Good location Pleasant staff No issues with cleanliness NO FREE WIFI. Almost embarassing to an average hotel. Incredible for a hotel aiming for business and luxury market. Ruins the impression of the hotel early in the stay. AUTOMATICALLY CHARGING PAYMENTS ON FOREIGN CARDS IN THEIR HOME CURRENCY, NOT RUPEES AS PER THE BILL This happened in the bars and restaraunts each time we visited. Having used their own exchange rate to heighten the true cost they were unable to cancel and repeat the transaction correctly. Hotel hasn't realised that a concierge in a 5 star hotel is mainly there to help the guests with advice and logistics usimg their local knowledge. Insisting that they can only sell a hotel service and not advise on anything else is no use to guests.
The food was just ok
Friendly and helpful staff, excellent breakfast Early swim in small pool wonderful but service doesn't start until 10.00am.........................................
We got a room with a connecting dor to another room with no insulation and the sounds from the other room disturbed us. We could not get it fixed by the staff. The breakfast that we got when leaving early was a joke and insulting.
The best hotel I ever stayed. Clean spacious room, nice interior, security and comfort, everything was there.
Contemporary interior design. Pleasant staff. Wellness center on the property. Turndown service at night-homemade chocolates,biscuits. Room is on the small side. Could not find a price list for the mini bar. No hangtags on the water letting guests know the water was complimentary.