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They have a shuttle service from the airport. All staff was friendly and very helpful. We got in late and the front desk made excellent recommendations for dinner. Hotel was very clean and the breakfast buffet had something for everyone. Nice choices. Would stay there again.
Close location to the airport and very convenient. Check in staff pleasant. Had to keep a window open because the odor was bad. The room smelled like animals and urine. The staff at the desk when checking in said that this was one of their good rooms.
Staff were friendly and professional in this older hotel in need of updating. Poor lighting, small room,coffee lukewarm and continental breakfast limited
The staff tried very hard to be accommodating with what they had to work with. Dirty carpet, throughout, phone didn't work, fan in bathroom didn't work covered in filth and mold, no alarm clock, no coffee pot. The excuse I got was that they are remodeling. My rate was reduced and the manager at the time said I should be happy with that. Well, I'm not happy, I was there because of a family emergency otherwise I would have left immediately!!!
VERY nice exercise room! Pool area was lovely, but the water was too cold. Would be perfect if water was heated. The front desk girl on 7 June was VERY professional and nice. I had a very nice room. It was clean and the bed was comfy. Nice location. The fact that there was very little hot water for bathing. The temperature of the hot water was only enough to make the water luke-warm. Do you have any idea how annoying that is to have driven HOURS and look forward to soaking in a hot bath with some relaxing music, only to find water that is too cold to sit in for more than 5 minutes? I complained and nothing was done. I was there for more than one night. Also your slippery tub is a lawsuit waiting to happen. I did not fall, but I almost did! Did not like that your TV cable provider does not have an onscreen TV guide so I not only know what the channels are, but what is playing!!! I did not know that there was an in-house restaurant where I could have ordered food because I just didn't notice the menu that was placed on the desk. I didn't sit at the desk, so I didn't realize what that was. Breakfast was too limited and laden with carbs and not enough protein. There was a noisy nightclub there. That didn't bother me, but not seeing any security around did.
There was a used towel on the sink and the room did not look like it had been thoroughly cleaned. There weren't even decent pillows.
Great locationn....not very comfortable nor clean Great locationn....not very comfortable nor clean
The staffs were friendly. The bathroom was clean. No towels in the pool- had to walk to room soaking wet, where there were ONLY two towels! We found used water bottles under the bed, and my bed spread was ripped. The room's layout was very odd. We were two friends and a baby staying, and the beds were completely separated by the bathroom...just odd. They were out of coffee when we came to breakfast, and almost charged us because they forgot to give us our breakfast coupons. We heard loud arguing outside our window all night from 12-2. My baby couldn't sleep. UNACCEPTABLE!
Staff was 5 stars wh When they're constructions completed they'll have much better reviews overall
Rooms were clean and comfortable. Bathrooms were clean and nice. The hotel bar did not open on Sunday.
My daughter got injured on some glass terrible
Lovely woman at check-in I had a very refreshing shower......Where was the warm water?
Very little Location The bed was terrible. The bath tub was terrible
Location and room size Front Desk staff had limited k ow ledge of taxi/public transport/options avaliable. e.g. Uber was never mentioned as an option
Nothing This was the dirtiest hotel I have ever been in - a nonsmoking room reeked like smoke the bathtub drain clogged with hair nasty nasty - for $200 a night I expected better they were sold out and would not refund our money so we were stuck in a disgusting room - do not recommend this hotel
Room was nice and clean, easy check in and check out N/A
Friendly staff The breakfast was terribly cooked. Eggs were over cooked in The microwave. I've had better breakfast and other hotels. ,The breakfast was terribly cooked. Eggs were over cooked in
Loved the lemon water in front, breakfast was good (better than most free breakfast, rooms were great, I like the plastic wrapped cups rather than glasses. The view in front of the hotel of sorbet park is cool. Especially at night time when everything is all lit up. The attached restaurant was good also, and not too expensive. I also like the surrounding neighborhood. Grocery store and other restaurants very close. Overall I would stay here again.
Overall I was pleased with my stay at Wingate. The staff was friendly and helpful. Stayed with my 7 yr old daughter to attend nearby Dorney Park. Beds were clean and I absolutely loved the massaging shower after a full day of walking! The breakfast was also ok. a lot of good options available for everyone.
The staff were super accomadating, and breakfast was huge The rooms needed extra clean help
Location Treadmill has been broken for a few weeks, based on other reviews, and it was broken the night I stayed there. The shower curtain rod was broken so I couldn't closed the curtain. Staff offered to change my room because it was too late in the day, but I already unpacked and didn't feel like moving to a different room just for that. Coffee was cold in the evening and breakfast was basic and just okay. I expected a little more attention to details from a Wyndham hotel, to be honest.
Pool, breakfast, location Road / traffic noise
The convenience! The bland look and feel!
The rooms were clean and bed comfortable. Only complaint was the breakfast. Not enough seating. Ran out of food and long line to make waffles. The person working the buffet seemed overwhelmed.
The staff was friendly, the bed was comfortable, and the room was clean. They have a nice pool and hot tub area. Yhe breakfast offered was nice and typical of a hotel continental buffet. The shower was a little odd, shower head spewed what seemed like 5 gallons a minute.
The hotel lobby area is really pretty - it has a really nice log cabin type feel to it. The views in the lobby are lovely, as you can see the ski slopes. It would be a great place to stay during the winter, especially if you plan on skiing. The weather didn't help our experience here. It was down-pouring when we arrived and didn't give me and my friends a great impression. The outside of the resort seemed a bit old.
The staff was friendly and helpful. The hotel seemed to be relatively new and clean. Check in and out was very quick. The vending machines did not work properly. Not all baked items on the breakfast were fresh. Commercial properties were limited to a car dealerships, financial and one quick stop with gas in the immediate area.
The rooms where very clean and the staff was very hospitable and friendly. The continual breakfast was fantastic. My overall experience was truly remarkable.
During my stay I never heard any noise from the lobby or the rooms next door. The bathroom was clean and had fresh towels as well as the bed sheets. There was no fan in the bathroom so the door had to stay open while taking a shower.
Housekeeping is doing an excellent job keeping the place in great shape. My room was very comfortable, and the property is well-lit and feels safe at night. The front desk staff leaves a lot to be desired. Carefully check your invoice for improperly-billed charges. I booked and pre-paid online. On arrival, the front desk removed the pre-paid billing information and put in my credit card instead (not for incidentals, for the whole bill). When I brought this to the staffer's attention, she said there was no way she knew to get the pre-paid info back onto the bill. So i had to use the hotel's computer to print her a copy of my priceline.com receipt. About 15 minutes after I got to my room, she called and asked for the phone number I gave priceline when I booked the room. I informed her it was on the receipt I'd printed, and then talked her through locating it. The next morning I found two bills under my door. First, there was my incidentals bill, which was correct and reflected my personal credit card number. Then there was the bill that should have had the pre-paid information and a zero balance. Instead, the hotel had tacked on an extra night's stay and taxes to my bill, effectively doubling the amount they were going to charge me for my stay. I went back to the front desk and explained the problem to a different employee. At first, she didn't believe me that the hotel had billed me twice for one night's stay, then she misunderstood the amount of the pre-paid charge. After much explaining, the bill was corrected and I left. That's why I recommend carefully checking your bills at this hotel -- you can't trust them to get the math right on their own.
The hotel was in a good location, and had lots of parking. The beds were comfortable, and close to walmart. We called ahead of time to get an early check in as we drove in 12 hours for a wedding that afternoon to find out they gave us a run around on when our room would be ready. Their breakfast was poor; the waffle makers wouldn't cook the waffle. There was a piece of clear plastic used to guard the corners on the wall that was on the floor. My boyfriend went down the hall to get ice, accidentally stepped on it, and ended up with a huge gash on his foot. The staff was rude, and actually left the desk for an extended period of time while people were waiting and the phone was ringing off the hook. The bathroom in our room was dirty. It looked like someone played in the mud and dirt before showering in our bathroom. There was hair all over the shower as well. It was very discouraging and would pay more money to stay elsewhere.
Liked friendly people that I dealt with. Still to receive a receipt for stay. Had to leave early, due to probate problems, with fathers estate who had just passed away. Waiting to see if last nine days were credited to my account.
The room was beautiful, clean and well maintained. The staff was kind and very helpful. The breakfast was excellent. We have been staying at many different hotels this summer with our 11 year old son and 2 year old daughter, this was the best overall hotel that we stayed in. We were there for a baseball tournament for our son. The only even slighty negative thing was breakfast started at 7 and on Sunday we had to leave at 630 to get to our game.
A giant 2 bedroom suite with kitchen, lots of space to separate young kids from adults when it was bedtime. 6 people slept very comfortably. Not a thing.
great looking location very nice bathrooms with exception to the small bathtub clean kitchen area my closet was missing a door the ac in my room didn't work.
Staff was top notch, new the area, and very willing to please. I thought everything was well done..
Clean really comfortable beds nice staff more than generous breakfast parking by unit great access to tpk
Didn't get to stay Did not honor my reservation and front desk was no help, booking.com was not helpful in resolving issue- I had to book another hotel out of pocket at 11pm
It was only for 2 days, but we had an awesome experience. As soon as we checked in, Adriana (I hope that's her name) was exceptional, advising us and catering to all our needs, even things we forgot about. My wife, who is hard to impress, commented how great she was. The hotel is clean and accommodating. Very short walking distances to 3 restaurants as well as the one on site. I would advise all my Spartan race brothers and sisters to stay here for your next race, was a quick 25 min ride from Palmerton. Thanks again for the great service! N/A
Location and price were fine for this type of hotel. The girl at the front desk was miserable when we checked in and unfortunately with the same girl and we checked out. She was absolutely miserable. The breakfast area was a joke it was jampacked with filthy people in pajamas like sardines I wouldn't eat there if my life depended on it. Filthy.
Big, spacious room! Nothing
It was design beautifully. Very trendy/New York type hotel. The staff was great. Parking was not the most convenient and finding the entrance to the hotel also. Was disappointed breakfast was not included.
Clearly it was a very new hotel. The decor was modern and tasteful. The hotel staff was VERY accommodating and nice! The bathroom doors in the (2) queen BR. Very cool to look at, not super practical. The doors are sliding doors and offer little privacy (i.e. they don't 'shut' all the way).
Loved all the modern decorating. Would definitely stay here again! Brunch was amazing also! Loved everything about it!
The staff was beyond great I had a wonderful time will do it again No
Love the boutique decor, looks and feels like you are in a much larger city. Rooms and common areas are very clean, staff is friendly, yet professional. Having a doorman is nice touch! Not a thing!
nicely furnished Shower was not very clean, and parking was expensive.
This guest did not leave comments about this hotel.
Very nice hotel would recommend someone to stay there. Staff very helpful. Room is very clean. To me this would be a 5-star hotel
Modern. Updated. Disgusting-Lots of yucky stains on stuff and fresh blood drops on the bedding as well as the chair. The pay for parking garage was difficult to locate and had terrible signage. Walk from the garage to the front desk then to your room is too far for kids.
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Great location, outstanding service and best hotel value in Allentown. Highly recommend as we've stayed there twice now.
The staff was amazing The location isn't really that good. And being handicap it is not that accessible from the parking garage.
The hot tub Fisrt of the customer service was horrible, I get to the room and the toilet was clogged with the previous guess business, disgusting! I told the front desk employee and she said " there are maintenance upstairs if you want you can go tell them" first of im the customer! I shouldn't be the one looking for someone, second of all should of give me another room , I had to go to another hotel witch btw was better , third of all the employee had a disgusting attitude, never again!
The air conditioner. The smell, dirtiness, noise, lighting, amount of outlets, small bathroom, etc..... disgusting.
The staff were nice but limited by facility. No gym equipment. Smelled of smoke. Cleaning was poorly done. Place is old. And needs upgrade badly.
Inexpensive and in a great location, easy on/easy off of the highway. The room was neat and clean and included Internet and a free simple breakfast. For a multiple-night stay I would pay extra for a little nicer hotel.
While it cannot be considered high class or luxury, the facility is comfortable and clean. The staff is helpful Heater/air conditioning systems are funtional but old and a bit noisy. Breakfast is seriously limited.
Convenient location, nice indoor pool, low cost Rude, not people-friendly staff from manager on down; dirty/old carpet in open areas; general appearance of not keeping up with maintenance.
The location in the Allentown area was convenient to major attractions, and quiet at night. The continental breakfast was average, though they did have extended hours of food availability The shower head had mold on it and the hair dryer didn't work. However, when reported to the staff they replaced both swiftly, so no real complaint
The hotel couldn't find my reservation even with the reservation number and apparently can't look them up by last name. It smelled horrible and wasn't clean. The fire alarm was falling off the wall. The shower spicket was also falling out. Bed was dirty and not comfortable. Also did not feel safe at this hotel. Would not stay here again or recommend.
This was the third time my family and I have stayed here. It's not the brightest or shiniest hotel. But, for the price, location, and indoor pool and spa, you can't go wrong. The staff was kind and courteous. We will be coming back next year when the kids visit their grandparents.
Location Dated small rooms
All staff where corteous, professional and willing to go above and beyond to serve us.Food in the area is great. My favorite was a dominican restaurant called "El Rey Del Mofongo". They made us feel welcomed and the food was great no complaints
Nice room, nice staff. Not in a good part of town.
clean room, great shower, service great
Cheap, clean, service was outstanding. No extra blankets in room.
Good value. What I expected for the $.
I was only to sleep. The room had a smell to it. I had to go buy fabric/room freshener. The control dial on the air conditioner/fan only worked on high and I could not set the temperature because you could keep turing the dial around and around. It did not stop at the lower temp or stop at the highest.
It was clean, handy to the ariport (LVI) and cheap. It was perfect for a rest stop and overnight stay.
Staff were great had a good night
Rooms are clean, good location everything great.
Dunkin Donuts was nearby as well as Friendlys. I needed a shower cap which wasn't provided.
Room is correct and clean. Highway type hotel
Clean quiet comfortable welcoming to return everthing
As to be expected--everything worked, including the ice machine down the hall. Very nice front desk staff--allowed us to check in an hour early. Quiet.
Good, clean, well-maintained, pleasant place to spend a night. Easy to reach. Parking near the room. Strong smell of cleaning material. Perhaps someone smoked in the room and this was the treatment? Not a huge deal, but noticeable, not in a good way.
Free breakfast was decent . We reserved 2 beds and got one and our room had stains all over the floor . Asked the front desk for another room since they put us next to elevators while there were 3 weddings. she said no they were booked.. well you didn't even give us what we booked . Didn't sleep all sleep all night with the noise .
Location to dorny park and cleaness I had an overall great experience however the next day they didnt clean our room until after 5p which was my only complaint.
This guest did not leave comments about this hotel.
Location They overbooked their handicapped rooms so the first night was uncomfortable for our handicapped son. The second night we moved to a handicapped room with a very noisy heater.
STaff were pleasant and helpful, The room was excellent . The breakfast buffet was terrific with made to order omelette and waffles and choice of breakfast meats. Not a single
Loved the lobby! Beautiful. Clean. Modern. Full of light. Spacious. Tall Ceilings. Excellent.
This guest did not leave comments about this hotel.
Greeting, restaurant, atmosphere of main lobby Jacuzzi was broken. Noise level very early in the morning from other customers.
It was clean and staff was generous, they accommodated my needs. Nice pool provided towels for pool area,coffee in room tasted great and beautiful hotel. did not really mention the amenities only mention wifi breakfast/dinner.didnt mention breakfast wasn't included, pool access, resturant in hotel, or flyers that specificity local attractions.pictures on site make lobby and rooms look bigger then is
It was nice and clean What I didn't like about the hotel was the waiting to check in waste of waiting time. For those who have time to do stuff also. Breakfast was not included in my package. Which never been in a hotel with breakfast not included. I pay --- for ONE night
I reserved a room with two queen beds and only received one queen bed and a small sofa bed that I had to make
Hotel staff was pleasant and accommodating, Ice maker beeped loudly both mornings of our stay...out of ice, I guess. Loud enough to hear in room
Location was perfect for what we needed