Guest reviews
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Overall Rating
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8.9 "Location is great."9.7 "
Great parking , according to 97%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." 7.2 "72%liked the proximity to sightseeing ." 8.8 "88%liked the proximity to shopping ." -
7.8 "Good service."8.5 "85% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." 10.0 "Management was excellent , said 100%." 9.0 "90% thought theservice was very professional ." -
5.2 "Breakfast is mediocre."
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4.6 "Not very clean."4.6 "54% said
rooms were dirty ." -
4.3 "Rooms are not good."4.3 "57%
complained about the bathroom ." 4.6 "54% saidrooms were dirty ." 0.5 "95% thought they werepoorly maintained ." 3.2 "68% hadproblems with the shower ." 3.2 "For 68%, therooms looked old ." 1.5 "85% foundproblems with the furniture ." 3.3 "67%criticized the small bathroom ." -
4.3 "Disappointing food."
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3.2 "Horrible vibe."2.2 "78%
criticized the unstylish hotel ." 1.3 "87%didn't like the unstylish hotel ." -
3.0 "Disappointing internet connection."3.1 "69% said the
wifi quality was bad ." 2.5 "75% thought it wasoverpriced ."
Overall Rating
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8.8 "Location is great."9.8 "
Great parking , according to 98%." 10.0 "100% thoughtparking was inexpensive ." -
8.2 "Great service."8.9 "89% found the
staff to be very friendly ." 7.6 "76% said thereception staff was great ." -
5.4 "Breakfast is mediocre."
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4.6 "Not very clean."4.5 "55% said
rooms were dirty ." 4.9 "51% said thebathroom was dirty ." -
4.2 "Rooms are not good."0.5 "95% thought they were
poorly maintained ." 4.5 "55% saidrooms were dirty ." 4.9 "51% saidrooms were small ." 1.8 "82% foundproblems with the furniture ." 4.9 "51% said thebathroom was dirty ." 3.2 "68% hadproblems with the shower ." 2.9 "For 71%, therooms looked old ." -
3.4 "Vibe wasn't good."2.3 "77%
criticized the unstylish hotel ." 1.8 "82%didn't like the unstylish hotel ." -
3.1 "Disappointing internet connection."3.2 "68% said the
wifi quality was bad ." 2.8 "72% thought it wasoverpriced ."
Overall Rating
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8.8 "Location is great."9.6 "
Great parking , according to 96%." 10.0 "100% thoughtparking was inexpensive ." 10.0 "Near to public transport , according to 100%." -
7.9 "Good service."8.7 "87% found the
staff to be very friendly ." 7.1 "71% said thereception staff was great ." -
7.7 "High value."
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6.4 "Average comfort."5.8 "Only 58% said
rooms were big enough ." -
5.5 "Breakfast is mediocre."
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4.9 "Not very clean."5.0 "Only 50% said
rooms were clean enough ." -
4.9 "Rooms are not good."4.5 "55%
complained about the bathroom ." 5.0 "Only 50% saidrooms were clean enough ." 3.5 "65% hadproblems with the shower ." -
3.2 "Disappointing internet connection."3.2 "68% said the
wifi quality was bad ." -
2.8 "Horrible vibe."1.9 "81%
criticized the unstylish hotel ."
Overall Rating
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8.7 "Location is great."
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7.8 "Good service."8.6 "86% found the
staff to be very friendly ." 7.2 "72% said thereception staff was great ." -
7.4 "High value."
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5.1 "Average cleanliness."5.0 "Only 50% said
rooms were clean enough ." -
4.3 "Rooms are not good."0.5 "95% thought they were
poorly maintained ." -
2.7 "Disappointing internet connection."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Excellent staff very friendly and helpfull, 2 milles away from de city center conected by bus wich stop is about 150 meters
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5.7review from
Friendly hotelier & staff. Good breakfast.
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6.7review from
The front desk lady was great. Very helpful in getting things for the room and went above and beyond. The hotel is not close to the city center, but the bus station is right across the street and there is a city park there, so it was great for my daughter to be able to run around and play.
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3.0review from
I felt the hotel was in need of upgrading. Although the staff were pleasent they did not seem to have much local knowledge such as parking in the area nor did they have a contact no for a private taxi firm. Breakfast was also disappointing as the our sausage was not cooked enough and the kettle was not switching itself off so we had to stand over it while it boiled.
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3.7review from
It was quiet, so we had a good night's sleep. It was very basic, to say the least, the cooked breakfast was not to be recommended, there was a queue at the toaster/kettle which had to be shared with all guests during breakfast (one hour slot). The staff consisted of one girl, bless her, she did her best to juggle reception, cooking, serving and trying to stay calm at the same time. I am sure I booked a twin en suite but the bathroom / toilet had to be shared, which I really did not expect even for this rate ( 90 gbp pn)
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2.8review from
None Shared Shower room. Single bed. Thin curtains, Noisy traffic and single glazed windows, worn out bed, no reception, I received a blank look from the girl who showed me to my roon when I asked her for a vat Receipt and when the receipt came it was hand written without a vat number and was calculated with a vat rate of 2.5 percent.
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6.4review from
Leeanne was extremely helpful and gave us a continental breakfast at 8am (even though breakfast wasn't due to be served until 9am) on the Sunday to allow us to get to the event we were attending. Room was very clean and adequately furnished for 1 night Was a bit basic if you were staying longer than a few nights as the wardrobe and chest of drawers were quite small
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6.8review from
The front desk lady was nice, insisted on carrying my bag upstairs. Though we only noticed one other room occupied, we were put on the very top floor, 3 flights of stairs. The information about how close you are to the centre is pretty off - told a 15 minute walk, it took 45 minutes and we don't walk slow or anything...
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6.0review from
Cleanliness of bathroom ensuite is adequate, however outdated windows brought a lot of cold wind inside the bedroom. Carpet and sink clean with clean bed sheets. Complimentary biscuits and tea in bedroom were beneficial.
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6.8review from
Friendly and helpful staff,good service, good conditions
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6.7review from
The front desk lady was great. Very helpful in getting things for the room and went above and beyond. The hotel is not close to the city center, but the bus station is right across the street and there is a city park there, so it was great for my daughter to be able to run around and play.
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6.8review from
The front desk lady was nice, insisted on carrying my bag upstairs. Though we only noticed one other room occupied, we were put on the very top floor, 3 flights of stairs. The information about how close you are to the centre is pretty off - told a 15 minute walk, it took 45 minutes and we don't walk slow or anything...
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6.8review from
Friendly and helpful staff,good service, good conditions
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6.0review from
Excellent staff very friendly and helpfull, 2 milles away from de city center conected by bus wich stop is about 150 meters
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5.7review from
Friendly hotelier & staff. Good breakfast.
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3.0review from
I felt the hotel was in need of upgrading. Although the staff were pleasent they did not seem to have much local knowledge such as parking in the area nor did they have a contact no for a private taxi firm. Breakfast was also disappointing as the our sausage was not cooked enough and the kettle was not switching itself off so we had to stand over it while it boiled.
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3.7review from
It was quiet, so we had a good night's sleep. It was very basic, to say the least, the cooked breakfast was not to be recommended, there was a queue at the toaster/kettle which had to be shared with all guests during breakfast (one hour slot). The staff consisted of one girl, bless her, she did her best to juggle reception, cooking, serving and trying to stay calm at the same time. I am sure I booked a twin en suite but the bathroom / toilet had to be shared, which I really did not expect even for this rate ( 90 gbp pn)
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2.8review from
None Shared Shower room. Single bed. Thin curtains, Noisy traffic and single glazed windows, worn out bed, no reception, I received a blank look from the girl who showed me to my roon when I asked her for a vat Receipt and when the receipt came it was hand written without a vat number and was calculated with a vat rate of 2.5 percent.
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6.4review from
Leeanne was extremely helpful and gave us a continental breakfast at 8am (even though breakfast wasn't due to be served until 9am) on the Sunday to allow us to get to the event we were attending. Room was very clean and adequately furnished for 1 night Was a bit basic if you were staying longer than a few nights as the wardrobe and chest of drawers were quite small
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6.0review from
Cleanliness of bathroom ensuite is adequate, however outdated windows brought a lot of cold wind inside the bedroom. Carpet and sink clean with clean bed sheets. Complimentary biscuits and tea in bedroom were beneficial.
