Guest reviews
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Overall Rating
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9.5 "Terrific location."7.4 "
Great parking , according to 74%." 9.8 "City centre within easy reach , said 98%." 9.1 "91%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Easily accessible by car , said 100%." -
9.1 "Excellent wellness & sports facilities."9.6 "
top-notch fitness area , thought 96%." 8.8 "88%loved the sauna ." -
9.0 "World class service."9.7 "97% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 8.9 "89% said thereception staff was great ." 8.4 "84% werehappy with the room service ." 7.1 "71% found therestaurant service to be one of the best ." 7.7 "77% said theconcierge service was amazing ." 8.3 "Lovely bar service , according to 83%." -
8.9 "Pool is good."
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8.9 "Bar is amazing."9.2 "
Delicious alcoholic drinks , according to 92%." 8.3 "Lovely bar service , according to 83%." -
3.8 "Value below average."1.6 "84% said the
breakfast was too expensive ." 0.0 "Theprice was too high for 100%." -
3.6 "Internet is poor."2.2 "78% said the
wifi quality was bad ."
Overall Rating
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9.3 "Terrific location."7.6 "
Great parking , according to 76%." 8.8 "88%liked the proximity to sightseeing ." 9.7 "City centre within easy reach , said 97%." 8.7 "87%liked the proximity to shopping ." -
9.1 "Excellent pool."
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9.0 "Excellent wellness & sports facilities."9.7 "
top-notch fitness area , thought 97%." -
9.0 "World class service."9.8 "98% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 8.8 "88% said thereception staff was great ." 8.4 "84% werehappy with the room service ." 8.2 "82% said theconcierge service was amazing ." -
8.5 "Bar is amazing."9.1 "
Delicious alcoholic drinks , according to 91%." -
3.8 "Internet is poor."
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3.5 "Value below average."1.7 "83% said the
breakfast was too expensive ."
Overall Rating
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9.6 "Terrific location."9.4 "94%
liked the proximity to sightseeing ." -
8.9 "Very nice wellness & sports facilities."
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8.9 "Pool is good."
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8.8 "Great service."9.7 "97% found the
staff to be very friendly ." 8.5 "85% said thereception staff was great ." 9.2 "92% thought theservice was very professional ." -
7.7 "Good breakfast."
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4.4 "Value below average."
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3.6 "Internet is poor."2.2 "78% said the
wifi quality was bad ."
Overall Rating
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8.7 "Great service."
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7.6 "Nice rooms."
Overall Rating
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9.5 "Terrific location."
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9.1 "Excellent wellness & sports facilities."9.3 "
top-notch fitness area , thought 93%." -
8.9 "Great service."9.7 "97% found the
staff to be very friendly ." 9.3 "93% thought theservice was very professional ." 8.8 "88% said thereception staff was great ." -
7.6 "Nice rooms."9.2 "92% said the
beds were comfortable ." -
7.1 "Good breakfast."
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3.7 "Value below average."
Recent reviews
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- Negative
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9.6review from
Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc. The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.
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8.0review from
An amazing hotel, all staff extremely frendly and professional
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7.0review from
Our room was totally amazing and thoroughly enjoyed the view too. I found the website mislead me to believe the spa included the Infinity pool/spa, only to find out this was an extra £30 p/p on top, which I found totally disappointing!
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7.7review from
The room was excellent. The staff were vert welcoming. Although we arrived at 12pm and our checkin wasnt till 3pm they still allowed us into our room. We enjoyed everything about it.
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8.0review from
The quality of the facilities & the standard of the presentation together with friendly staff. First class food and service in relaxed well-appointed surroundings.
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7.3review from
Great central hotel with fabulous luxury rooms and bathrooms Charges for movies/music very expensive
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5.2review from
the bed was comfortable,and easy access to city centre the bedroom was not what we expected,the decor needed maintained again in the bathroom,and the food was not to standard as we ordered and the food was served raw
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8.0review from
peace and quiet
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5.6review from
As a guest being asked to pay extra for the basic spa facilities
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6.4review from
Very pleasant, efficient staff. A sense of 'grandness'! Breakfast seemed a little on the expensive side.
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5.6review from
friendliness and helpfulness of staff spa facilities
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9.6review from
Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc. The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.
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8.0review from
An amazing hotel, all staff extremely frendly and professional
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8.0review from
The quality of the facilities & the standard of the presentation together with friendly staff. First class food and service in relaxed well-appointed surroundings.
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8.0review from
peace and quiet
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7.0review from
Our room was totally amazing and thoroughly enjoyed the view too. I found the website mislead me to believe the spa included the Infinity pool/spa, only to find out this was an extra £30 p/p on top, which I found totally disappointing!
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7.7review from
The room was excellent. The staff were vert welcoming. Although we arrived at 12pm and our checkin wasnt till 3pm they still allowed us into our room. We enjoyed everything about it.
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7.3review from
Great central hotel with fabulous luxury rooms and bathrooms Charges for movies/music very expensive
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5.2review from
the bed was comfortable,and easy access to city centre the bedroom was not what we expected,the decor needed maintained again in the bathroom,and the food was not to standard as we ordered and the food was served raw
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5.6review from
As a guest being asked to pay extra for the basic spa facilities
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6.4review from
Very pleasant, efficient staff. A sense of 'grandness'! Breakfast seemed a little on the expensive side.
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5.6review from
friendliness and helpfulness of staff spa facilities
