Bedroom was irritating. Numerous lightbulbs flickered. There was a sewer smell in the room when we arrived. There was air leakage at our window which caused cold draughts all night and meant we heard everything going on in the service yard below which disturbed my sleep. The heating/ air system was poor and the room was either too stiff or cold and I had to keep getting up to change the controls. Hotel was very quiet too, why they gave us this room was strange or thoughtless.
Excellent
Dec 2017
9.7
Perfect spot to explore from
The hotel was beautiful as was my room. I was there on business and didn’t have a lot of time to explore Edinburgh, but the great location made kit easy to see a lot with the time I had available. Would consider staying again for personal travel as well.
Excellent
Jun 2014
9.6
Excellent hotel & facilities. Modern, spacious interior. Complementary wifi, pool, + gym. Very helpful staff. Spa and breakfast are typically not included, but upgrade is possible for 90 GBP per day for 2 people. This includes access to the club lounge, the spa, unlimited drinks and snacks from 5:30-7:30pm, and breakfast in the lounge in the morning. If you wanted a greater selection for the breakfast, you could pay 5 GBP more per person for the breakfast at the One Square restaurant downstairs which includes a quite large selection of hot options and a large continental breakfast. All in all, the food and drinks were amazing. The spa was great - there is a heated hydropool and then multiple types of rooms around it: hammam, rock sauna, aromatherapy room, biosauna, etc.
The location is a little further from the city center than I initially anticipated, but it wasn't a huge problem. It was about a 15-20 minute walk to the Edinburgh Castle and 20-30 if walking at a brisk pace to George St, Princes St, etc. where all the shops are. There isn't much to do around the hotel itself, particularly at night - it seems like a business neighborhood + convention center next door.
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About Sheraton Grand Hotel & Spa, Edinburgh
Overview
Located in Edinburgh, Sheraton Grand Hotel & Spa is within a 20-minute drive of Edinburgh Airport and offers a sauna, a Jacuzzi and an indoor pool. It is close to Princes Street, restaurants and shops.
There are a variety of facilities at Sheraton Grand Hotel on offer to guests, including a Turkish steam bath, free Wi-Fi and a fitness center. It provides a relaxing stay with in-house spa services such as massage, and features views of Edinburgh Castle that can be admired while unwinding. It also offers convenient options for meetings and events.
Sheraton Grand Hotel And Spa Edinburgh provides bright rooms equipped with tea and coffee making facilities, cable/satellite channels and a mini bar, plus all the essentials to ensure an enjoyable stay. They have an en suite bathroom with bathrobes, a bathtub and slippers.
Sheraton Grand Hotel & Spa's restaurant provides the added convenience of on-site dining, with a variety of British dishes on offer. Room service is also available 24 hours a day.
The hotel is within a 30-minute walk of Edinburgh Bus Station and Edinburgh Waverley Railway Station. It is also within walking distance of Royal Mile, Edinburgh Castle and Edinburgh Town Walls.
Amenities at Sheraton Grand Hotel & Spa, Edinburgh
Window
Computer use available
Wine glasses
Electric kettle
Babysitting or child care
Business center
Wake-up service
Wi-Fi available in all areas
Internet
Executive lounge access
Daily housekeeping
Fax/photocopying
Concierge service
Cribs available
Currency exchange on-site
Feather pillow
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Multi-lingual staff
Packed lunches
Free toiletries
Shoeshine
Heated pool
Room service
Smoke alarms
Hardwood or parquet floors
Heating
Special diet menus (on request)
Face masks for guests available
Hypoallergenic pillow
Physical distancing in dining areas
Physical distancing rules
Golf
Health club
Spa
Hot tub
Indoor pool
Key card access
CCTV in common areas
CCTV outside property
No smoking
Restaurant
Bar/Lounge
Landmark view
Hand sanitizer in guest accommodation and key areas
Beauty salon
Laptop safe
Express check-out
Parking
Hairdryer
Fitness center
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Kids' club
Air-conditioned
Newspapers
Non-feather pillow
Guest accommodation is disinfected between stays
Pay-per-view channels
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning
Pets not allowed
Picnic area
Pool towels
Staff follow all safety protocols as directed by local authorities
Coffee shop
Bathrobe
Private bathroom
24hr front desk
Designated smoking area
Steam room
Storage available
Private parking
Conference rooms
Wedding services
Quiet street view
Spa and wellness center
Free Wi-Fi
Ticket service
Radio
Terrace/Patio
Increased accessibility
Rooftop pool
Linens
Towels
Safety deposit box
Grill
EV charging station
Seating area
Elevator
Massage
Shampoo
Shared lounge/TV area
Shower
Shower cap
Accessible by elevator
Adapter
Slippers
First-aid kit
Snack bar
Socket near the bed
Alarm clock
Sofa bed
Allergy-free room
Bathtub
Body soap
Bottle of water
Breakfast in the room
Bridal suite
Tea/coffee maker
Telephone
Toilet
Thermometers for guests provided by property
Safe
Sauna
City view
Trash cans
Coffee machine
TV
Upper floors accessible by elevator
Conditioner
Valet parking
Desk
Dining area
VIP room facilities
Dining table
Wardrobe or closet
FAQs when booking at Sheraton Grand Hotel & Spa, Edinburgh
Does Sheraton Grand Hotel & Spa, Edinburgh have special cancellation policies due to coronavirus (COVID-19)?
Guests with existing Sheraton Grand Hotel & Spa, Edinburgh reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at Sheraton Grand Hotel & Spa, Edinburgh for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.
What sort of activities does the Sheraton Grand Hotel & Spa, Edinburgh have on offer?
If you’re looking for something a little different to do, you should sign up for the Ginnasium experience which takes guests on a customized gin tasting journey. It takes place at One Square Bar, the bar of the Sheraton Grand Hotel & Spa, Edinburgh, which also distills their own gin. An expert will first show you the process and will explain about the botanicals that are involved. Following the tasting session, you will be able to bottle your own miniature bottle of gin straight from the barrel, choosing from 4 different One Square Gins, to take home with you. This experience costs £35 (about $45) per person.
What are my options for breakfast when staying at the Sheraton Grand Hotel & Spa, Edinburgh?
Guests staying at the Sheraton Grand Hotel & Spa, Edinburgh can choose from 3 different breakfast options. Breakfast is served from 7:00 am until 10:30 am every day and until 11:00 am on Sundays at the One Square Brasserie. You can choose between a Buffet Breakfast for a fee of £22 (about $28) per person, or Continental Breakfast which is available for £18 (about $23) per person. Alternatively, if you would like to have breakfast in your room, you can order items from the 24h in-room dining menu.
How do I get from Edinburgh Turnhouse Airport to the Sheraton Grand Hotel & Spa, Edinburgh?
If you are looking at catching public transport to your accommodation, get on board the Airlink 100 bus line from outside the airport terminal, heading in the direction of the City Centre, and get off 9 stops later at the Shandwick Place bus stop. The Sheraton Grand Hotel & Spa, Edinburgh will then be about 5m walk about, and the full trip will take around 35m. A taxi ride will take about 25m and will cost around £25 (about $32), and if you are looking at renting a car, you can park at the hotel for a rate of £15 (about $19) per day.
What are the services on offer if I want to organize a business event at the Sheraton Grand Hotel & Spa, Edinburgh?
The Sheraton Grand Hotel & Spa, Edinburgh has 14 different rooms that can be used to organize meetings or events, with the largest room fitting up to 500 guests in theater or banquet settings. The hotel offers a range of services for larger events and you will be able to work with a photographer, a decorator, an electrician and more. Audio-visual equipment is also available, as is catering and a business center where you can get any last-minute copying and printing done.
What sort of fitness activities does the Sheraton Grand Hotel & Spa, Edinburgh have on offer?
The spa at the Sheraton Grand Hotel & Spa, Edinburgh offers a range of fitness classes that guests of the hotel can join. You will be able to choose from cycling, boxing, HIIT and Core Strength classes, and for water-based activities you can join the Aqua Gym sessions at the swimming pool.
(Prices checked 07/06/19).
Where is Sheraton Grand Hotel & Spa, Edinburgh located?
Sheraton Grand Hotel & Spa, Edinburgh is located at 1 Festival Square, 0.5 miles from the center of Edinburgh. Edinburgh Castle is the closest landmark to Sheraton Grand Hotel & Spa, Edinburgh.
When is check-in time and check-out time at Sheraton Grand Hotel & Spa, Edinburgh?
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Grand Hotel & Spa, Edinburgh.
Does Sheraton Grand Hotel & Spa, Edinburgh offer free Wi-Fi?
Yes, Sheraton Grand Hotel & Spa, Edinburgh offers free Wi-Fi.
Does Sheraton Grand Hotel & Spa, Edinburgh offer free parking?
No, Sheraton Grand Hotel & Spa, Edinburgh does not offer free parking.
Does Sheraton Grand Hotel & Spa, Edinburgh offer free airport shuttle service?
No, Sheraton Grand Hotel & Spa, Edinburgh does not offer free airport shuttle service.
How far is Sheraton Grand Hotel & Spa, Edinburgh from the airport?
Sheraton Grand Hotel & Spa, Edinburgh is 6.4 miles from Edinburgh Turnhouse. Sheraton Grand Hotel & Spa, Edinburgh is 35.6 miles from Dundee.
Can you bring pets to Sheraton Grand Hotel & Spa, Edinburgh?
No, pets are not allowed at Sheraton Grand Hotel & Spa, Edinburgh.
Does Sheraton Grand Hotel & Spa, Edinburgh have a pool?
Yes, Sheraton Grand Hotel & Spa, Edinburgh has a pool onsite.
Edinburgh’s UNESCO World Heritage city centre is best explored on foot and the Sheraton Grand is ideally located to discover its outstanding history and architectural beauty. Wake up fully rested in our dreamily comfortable Sheraton Signature Sleep Experience™ beds and enjoy inspiring views of Edinburgh Castle from our Castle View Rooms & Suites.Spend your day exploring the closes off the Royal Mile or browsing the shops on George Street before escaping to Scotland's most renowned urban thermal spa experience, One Spa.
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Reviews about Sheraton Grand Hotel & Spa, Edinburgh
“Excellent bathroom with separate shower.”
Property safety measures
Sheraton Grand Hotel & Spa, Edinburgh has implemented the following measures:
Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Streamlined check-in and check-out.
Minimal contact with hotel personnel and other guests.
