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I cancelled the last night to find another hotel. I did not receive what I thought I booked.
We need free wieless internet for our business
The whole " package " was great, we were really satisfied. The room, the service, food, hotel staff and the location of the hotel were great! Swimmingpool area and saunas were absolutely wonderful!! You really felt like you were taking care of in your hotel, in every way. Thanks for that, we will be back for sure. Maybe just to make little more clear to everybody, that when using the pool/sauna after 19.00, that it is ok to use bikini or swinsuite as well. Lot of people seemed to think, that everyone have to be naked and actually made remarks about people, who had the swimmingclothing on. Little remark maybe, but just thought I'd said it.
The starff are very Kindly and Helpsome We like better the wireless internet
Walking distance both to beach as to the town's center.
coffee and tea free of charge eduring the whole day I could not get wifi to work
Free tea & coffee machine in lounge and dining room hanging space for clothes was limited for the amount of clothes we brought for nine days
Staff are very very nice and helpful. Comfortable self-service mini bar. Room is clean and tidy.
Staff was very friendly. We enjoyed the fact that there was coffee available anytime and we could sit in the lounge area. No elevator available. The stairs were tricky with the luggage.
Nice location...would be nice for longer stay in warmer weather. Groovy decor...something different! We booked loft rooms but they were given away becuase we checked in late...although we called to say we would be late...and no price reduction!!
Comfortable rooms, very friendly and helpful staff. One of our two rooms had a strong odor of rubber. It may have been the carpet pad. It was not too unpleasant but it was noticeable, especially upon walking into the room.
good bed, friendly staff, nice location I expected more value for money for a designroom. Last time the room in a Blooming arrangement was according my expectations but for the price of a designroom I expected a little more!!!! Rather basic. Little detail: in shower no place to place your soap etc.
Nice location, specifically for training. A few small issues with the quality of service and attention to detail - I would have expected better from a 4 star hotel.
great location & surroundings, good WLAN, friendly & helpful staff disastrous beds, too soft, too old, all rooms with twin bed arrangement that move apart :(( . breakfast buffet does match 4star standards: no fruits, powder eggs :(, little variation, noisy cantine-like atmosphere in breakfast room.
A warm reception from the staff, very friendly helpful cleaning staff, well organised, all in all very good.
Great location. Very comfortable beds. Bad service at breakfast. Airconditioner in the room did not work. Not enough towels in the room and had to ask several times before we received two more. Public areas were not very nice (lobby, hallways, elevators, etc.). Overall customer service poor.
nice clean and design hotel no airco on the room, but somkind of airvent.
location, rooms, the workshop we did whilst there - bubbles and sushi the pressure to place orders for meals, service of the conference support staff (whilst trying replacing the projector speaking on the phone and to each other whilst our meeting was already in progress)
Quiet, peaceful location but only a short walk (15 minutes) to a nice village with lots of restaurants, shops etc.
nice garden, room OK unfortunately we had to leave the hotel unexpectedly
The Garage was an advantage
Quiet; discreet service; the bathroom.
Nice location not far from the beach, own car park, bike rental in house, good service
freindly and helpfull
. Cleanliness was poor since sand from the beach that we accidently took with us was still there the next day. we asked for some extra coffee and only been given 2 small samples, i find that a little poor
friendly, relaxed atmosphere
Located close enough to the beach/centrum. Realy good with a parking garage at the hotel with a personal key. Clean and with an OK breakfast.
Nice and friendly people, easy to find, good located at the center of town Personally, I do not like a double room with two single beds, but hey, maybe it's only me ;). The room was a bit small, sounds from the neighbours were quite good to hear (I guess, ours, too...)
Nice breakfast, friendly and helpfull staff, very clean rooms No, everything was fine
The Hotels location was very good. Only two minute walk from the beach and the centre on the town. Booked a double room, got a twin! Spoilt a good stay.
I was close to the conference venue. The room was small, but comfortable. The hotel does not have a specific reception area, which make it uncomfortable to do the administration.
The very friendly staff and facilities.
Modern, clean accommodation,comfortable bed, excellent location,very good breakfast. Staff friendly and helpful. Minor point only but would like tea/coffee making in room.
no shower only bath in the room, double-bed as a family room, no childeren infrastructure
Very good housekeeping, the hotel is freshly decorated. The proximity of the beach and restaurants is excellent. Our room was extremely small, there was really no space to stretch. No sitting area in the room. Very small closet, impossibly small bathroom. The room we had is looking at the rooftop of the fish restaurant, with constant, very strong smell of fish. After couple of days, even the bigest fish lovers would vow never to taste any fish again. Hotel is not recommended for people with size larger than "medium".
The room we were in was clean, it looked out to the sea and the lighthouse, the center of the village was just around the corner. The hotel is okay, the staff is friendly, you have free parking in the streets of Egmond - they give you a parking ticket. A year ago I stayed at Hotel de Vassy which provided more services and extras compared to Fletcher - at around the same price. I cannot say that I "did not like" this non-existing extra at Fletcher, it was just hotel policy not to provide it (bicycle and duinkaart for example, or warm drinks like tea and coffee around the clock) and it compared regarding this point not favourably to the experience made in the other hotel.
Very nice view over the North Sea They were rebuilding during our stay which made a bit of noise.
Good location, can walk to downtown Alkmaar, parking on site, very freindly staff.
It is a very clean, comfortable hotel with a friendly and efficient staff.
It was a close distance from the station and to the town, a perfect location, although it was on a main road, but this was not a problem as i was at the back of the hotel
Everything was perfect.
Friendly staff, very close to citycentre, nice breakfast. Room was very hot, even at night.
Excellent value for the money, good for business. Huge corner room, real soap, many room comforts. a defect mentioned is lack of restaurant - but a wide, wide selection of excellent ones available starting 200m away at the historic city center. Free wireless only in the lobby, in rooms very expensive.
cleansiness of the room and bathroom, location it was freezing cold in the room, even after having switched the heating on for several hours. The reception informed me that this is because all of their hotel guests like their rooms freezing cold...
Breakfast and bar in the evening
Staffs are professional, friendly and helpful. Tall ceiling of the hotel room - I like it.
Size of room, and location
We liked the helpful staff, Breakfast was good . we enjoyed our stay. The way to the room was confusing
We were upgraded to an executive room - very comfortable. Being a low-rise hotel, our room was at a considerable distance from the foyer/restaurant/ bars. I have never used the car to get to breakfast in a hotel before!
Good central location for our purpose and good connection with Amsterdam by public transporttation The only thing we objected to was the the odor of stale smoke in the hall ways . They should prohibit smoking in hotels and restaurants . Otherwise , we had no complaints. The meal service was excellent
ease of access from the main road and breakfast distance from lobby to hotel room no plug on sink in bathroom (room 152)
this is our 2nd visit in this year and we r convinced that we want to keep going there again. best value for money. excellent staff, swimming pool, for weekend breaks, kids friendly. simply superb!
Clean and comfortable rooms Lack of help to find the rooms
They could handle more than two to a room and price was competitive. No ice machines. I realize this is par for the course in Europe, but this is a more modern hotel than most..
we were well looked after by the staff and the food was good none
The pool is real size. The internet speed and coverage is very good. Tha staff is friendly. When you make a reservation specify the exact kind of the room double or twin!
Good breakfast to mach chlorine into swimming pool
The rooms were comfortable and of good size, and the staff were good. The choice of food for breakfast was very good and well presented. The Hotel was at a good location being just off the motorway and within reasonable walking distance of the town. Parking was ample and free.
General no problem There was no possibility to make some tea at the room, nor there was a fridge
We had a room for tree persons,the room was very convenient and roomy.Breakfast was excellent with a large assortment. none
Proximity to Cheese market and City center
i was happy to find an iron+board in my room as well as a cofeemachine. the staff at the restaurant was kind. i thought the dinner menu rather poor, i reserved for the dinner offer together with my room reservation.
the hotel was very clean we took tripel room and it was very big and comfortable the staff was very nice. the only thing that was problematic is the hot-there is no aircondision.
The service at the chinese restaurant.
Very convenienty for az football stadium No swimming pool
Atmosphere, breakfast was included, staff was really friendly no
Good breakfast dangerous narrow stairs to upstairs suites
A warm and cozy hotel. Very freindly staff. Close to center of the village.
The breakfast We had the weirdest room.large suite (?) with the most enormous shower in the middle of the room.not the best for a family!
Good hotel and excellent breakfast! Breakfast included in the roomrate, which was very reasonable for the location and the ambiance. Bergen is a very nice village and the surrounding countryside beautiful. Only a couple of miles from the beach. We are not impressed with the bathroom. Very small, but to be fair, very clean and adequate.
location/ and we got a larger room with spa as welcome.
It is a small hotel with "dépendances" opposite the main building, it doesn't look like a hotel but more as a city mansion. excellent location near the centre (5 min walking) and quite easy parking the room we booked was extremely small, e.g. the door opened against the bed, no space for luggage, very small bathroom. We got another, somewhat bigger room were one had to sit on the bed if the other one would walk around the bed. It was under the roof during a warm week and at night temperatures stayed high (small window, no airco)
Good friendly service. Excellent breakfast buffet. Ample free parking
Friendly staff, clean room, ok breakfast, good location Small room, noisy (thin walls)
good size room no
Absolutely Everything Perhaps some relaxing comfy chairs in the lounge bar area.
the room was very clean the breakfast was poor and not very good; the restaurant is to small and there is no place where you can sit and have a drink. we did'nt know it is a " Zorghotel ".
car park is "public" and our car was broken into at 1.30 a.am. Hotel security almost caught thief who made off on bicycle! Later help was 1st class good facilities and comfortable rooms
Fantastic reclining bed's with large clean room's. It is a very quiet hotel with most guests being 50+ years of age. Location is slightly out of centre.
Rooms well equipped with plenty of room. Lots of attention to decor - if a little camp. Considering they have spent good money on the decor etc, the towels were a bit mean.
LOcation of hotel was wonderful, close to everything. We walked and rented bikes to go places and the train was very close too. The hotel was actually on the wonderful city walking tour. Yes, our room faced the street....terrible sleeping, we were there from Thurs to Monday and the only night we really got any sleep was Sunday night. The street is narrow and all the bar/street noise travelled right up to our room. It was too hot to close the window so ... it was bad. I would ask for an off-street room next time, if I had known.
free wifi, nice bar and restaurant on main floor, close to everything, free breakfast not really - great value for money. If anything my room was on the street and a bit noisy
Very friendly and helpful staff, lovely rooms, excellent location. We loved the fact the (very good) breakfast was served at the table - it makes a real difference these days. We wíll definitely go back.
friendly service. Nice room parking space
attention to detail none
Location, ease of parking, un-intrusive staff......
Excellent location, very quiet. Room very nicely furnished, with modern shower room. No hooks or shelves in the shower room to hang towels or store items.
Breakfast far below average, room to small for price, bath room only soap etc for one person, bad organisation (wrong room number, room not clean on arrival)
Spacious room with extended bathroom facilities no hotel parking but reasonable public parking close to hotel
The Hotels location; 10 minute walk from railway station and 2 minutes from centre of town
Very good location and friendly staff. Very convenient to have bicycles for rent on premises. Restaurant was quite good for evening meals. Would have appreciated brewed coffee instead of from a machine for Breakfast. Breakfast offerings were depleted by large tour groups on one morning. And too many items prepackaged in plastic. Gave a less personal feeling. Was charged 12.50 euro for a lunch packet which simply had the same items offered for breakfast.
Friendly staff and comfortable rooms in a great setting with countryside views within easy reach of Amsterdam as well as seaside resorts such as Zandvoort and Egmond-en-Zee. There were only a couple of English speaking TV channels, but I didn't go there to watch TV, so it wasn't that important.
Easy to find, vast parking, large room, large bed, free WiFi at the restaurant & lobby. Poor TV channel offer, Charges on WiFI from the room.
Friendly personnel. Nice Bar & Restaurant. Ample parking Dinner service slightly slow
staff were very friendly and helpfull the taxi service we used doubled from the day we arrived which was not the hotels fault
Quiet location, vast parking, large room, free WiFi at the reception and bar, large bed, good rate sometimes, easy to find, excellent restaurant (good value 3-course dinner). WiFi in room with charges, but cheap (€5 for 24h), location noisy at the last stay, due to construction works on the back of the hotel, street on the back noisy in the morning (garbage trucks backuping).
Room confort Breakfast is not very varied, food is provided in very small quantities and is missing rapidly. Some efforts are recommended to improve breakfast quality.
Friendly and helpful staff Bedroom carpet required cleaning, possibly stained by coffee/juice otherwise the room was well cleaned every day.
good place for travel by car in this zone
Very convenient for the beaches and town of Alkmaar. Pleasant surroundings The breakfast buffet looked disappointing for the price so we chose not to have it
Friendly staff. Good location
We now the city of Alkmaar, Holland and this hotel is just accross the railroad station and all busses with connections to many parts of the north of Holland. Also Alkmaar is an old city and easy to walk about and of course their famous Friday cheesemarket during summertime is interesting to visitors. No, we liked it. People have to realize this "hotel" is actually a number of small homes transformed into rooms for visitors. Good breakfast and also dinners.
The friendliness of the staff. The quality and good value of the food. Lack of on-site car parking. Room facilities a bit basic.
Staff friendly, helpful. Good breakfast. Room clean with large with comfy chairs.
Bed was made of memory foam and amazingly comfy. Cereal and dark bread very nice at breakfast. Room very sparsely furnished and basic. Paying in advance made me feel that I was not trusted. Pqrking axkward. Price quite expensive for standard of room, but Holland is dear generally.
very close to train station and near to the city center, breakfast was very good, staff was nice and helpful, bathroom was large and useable
Very good location, only a few meters away from the bus stops/railway station. Good breakfast, included in the price.
friendly service, supportive, cosy atmosphere 3-Bed room with toilet/shower open to the room, no bathroom-door. More style for a youth hostel.
location poor breakfast
Parking is a problem, overnight parking has to be in the station car park. The room we stayed was accessed from reception (which is the bar area) via the street, the room although clean was very basic
closeness to the sea, quitness, good location and friendly service we booked a room for two and expected a double bed for two. we got two single beds. we put it together but was not comfortable. we could not find space to park in the autoparkl. Not having a fridge in the room in summer months was not good. There should have been internet available included in the price.
The excellent staff and their reponse to queries. The steep internal stairs and no lift, or if there was one we weren't told about it, however, this was not a real problem for us but may be for slightly infirm guests
Location next to the beach No bar, no tea/coffee making facilities in the room, no restaurant
Quiet environment, good position for beach, modern and clean
Beautiful location, friendly staff, wonderful dinner and great breakfast buffet. Hotel was very clean, full of light, and fresh sea air. I actually re-booked my room to upgrade to the deluxe room (20 euro more) to ensure we had a seaview and balcony. While the view was great, the size of the room and especailly the bathroom was a bit small for the cost. Not a very big deal, though because everything else was wonderful!
Location, Parking, Friendly
breakfast beach no
A very pleasant stay at an ideally located, comfortable hotel. Very clean rooms and lovely soft bed with great sea views. Extremely pleased with the choice. :)
The location of the hotel.
Very friendly hotel just on the North Sea shore. 3 min to the sea. Nice breakfast!
Zeer vriendelijk personeel, zeer hulpvaardig, correct. Goede menukaart en goed verzorgd ontbijtbuffet. Zeer schone kamer. Lekker dicht bij het strand. We gaan zeker een keer terug.
The hotel is OK. I like the restaurant.