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Pros: "Seat was not comfortable"

Cons: "Boarding can be little more faster"

Pros: "Good selection of movies streamed to phone"

Cons: "Snacks could have been better"

Pros: "Yes, yes"
Cons: "No"

Pros: "The wine!"

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."
Cons: "cleaner plane would be nicer. quieter plane would be nicer. Seating for premium class could be COMFORTABLE."

Pros: "Ride was smooth. Just wish certain passengers were quiet"

Cons: "Forced us to check our bags. Moderate delay at the gate as they did not pull up close enough to the gangway…"

Cons: "Me deaf. They not communicate me"

Pros: "Everything"
Cons: "My cabin bag has been misplaced and I siding receive the same."

Cons: "Plane was freezing!"

Pros: "Really was all good!!"

Pros: "Good timing"
Cons: "All went well"

Pros: "The stuardists were very nice and attentive"

Cons: "due to delays, switched to United"

Cons: "The landing was like a beginners practice landing."

Pros: "Easy and simple."
Cons: "Waiting to be boarded."

Cons: "3 hours delay"

Cons: "Screens on the seat backs."

Pros: "Short and smooth"

Pros: "Genially friendly atmosphere"

Cons: "45 minute delay due to fog"

Pros: "The fruit and cheese plate had a generous amount of cheese."

Pros: "Perfect all the way around"

Pros: "Extremely quick trip"
Cons: "The plane needs upgrading"

Pros: "Very professional atmosphere"

Cons: "both legs of my trip were canceled due to lack of pilots."

Pros: "Not so friendly attendants as the Seattle to Denver leg."
Cons: "Was told to keep my phone in 'Airplane' mode the entire trip. Short trip, maybe the attendants had too many duties to perform for a short trip."

Pros: "TWO beverage trips -- how could I not be happy?"

Pros: "Arriving in Seattle my bag was waiting for me at the claim area. After 45+ years of flying around the world that was a first. But something happened before we took off. The gentleman in the seat in front of me had packed some oxygen bottles in his bags and a handler came onboard to address this. He was polite and very understanding that the man was meeting a cruise ship in Seattle and needed them as life support. The handler took an address from him and said he would take the bottles to Fedex near the airport and sent them to him. And the passenger could send him the money later! I thin k the handler's name was Bob. He needs a commendation foe going the extra mile for a passenger! Find him and buy him dinner."
Cons: "Having to get my seat assignment at the gate just increases my anxiety with the entire flying experience. Stop it. I get there 1.5 hours early to wait at the gate uncertain of weather I will be flying that day. As usual with all airlines seat comfort was non existent."

Pros: "Everything"
Cons: "Nothing"

Pros: "very friendly"

Pros: "I liked that we landed safely"
Cons: "They messed the names on our itinerary & were rude"

Pros: "$25 meal voucher. Helpful staff who made sure everyone made connecting flights or were rerouted"
Cons: "Repeated delays. 5+hrs in airport."

Cons: "Gate 11c."

Pros: "The promptness"
Cons: "Turbulence"

Cons: "need more space"

Pros: "and was stuck with emergency exit."

Pros: "Everything was right on schedule"
Cons: "Can't think of anything"

Cons: "Stewardess hated her job so it seemed"

Pros: "Comfortable"

Pros: "Way too hot on plane without anyersonal air gens. Then it was freezing after takeoff"

Cons: "Can't believe you charge for the internet!"

Cons: "I didn't get a blanket or pillow"

Pros: "Smoothly"
Cons: "Food"

Pros: "Timeliness and that it met expectations."

Cons: "No beverages available to even purchase ! Ridiculous!"

Pros: "Yes everything was great"
Cons: "Nothing everything was great"

Pros: "It was on time!"

Cons: "Free movies lagged and got stuck on wifi. Gave up watching one."

Cons: "Seat space"

Cons: "Everything, especially an AA customer representative. Very rude, inconsiderate, and unprofessional."

Cons: "Was delayed a lot"

Cons: "My seat was disgusting when I went to sit in it. Then I discovered the seat was broken. 24A"

Cons: "did not deliver baggage to Glasgow"

Cons: "delayed and lost luggage! thanks"

Cons: "Bush league kayak"

Cons: "Instead of taking my one half of one ounce plastic cup half-full of wine, the stewad, allowed me to keep it. I love common sense."

Cons: "My luggage was delayed. I received it the day after"

Cons: "Need to have handheld device to watch entertainment. Terribly uncomfortable. Delay getting out of Dallas."

Pros: "The notifications regarding my connection and baggage claim."
Cons: "Nothing."

Cons: "Allow married people to travel with their news names."

Pros: "On time"

Pros: "More room"
Cons: "Food"

Pros: "Wait staff we exceptional."
Cons: "Comfort for my legs considering on crutches could have used ability to prop my foot up"

Cons: "See above"

Cons: "Entertainment is becoming too complicated for us old heads. Food, I still resent having to pay for something that is ed to be included in my fare."

Pros: "We arrived 40min earlier than expected"

Pros: "Experience was fine, Flight was late leaving & plane seamed pretty old. The crew however is was very good."

Pros: "Didn’t care about passengers comfort. Never turned on the AC."

Cons: "Gluten free meal not provided as requested. Entertainment totally lacking."

Pros: "Pilot sounded nice"
Cons: "Airline Attendant ride. Not 2 me. I stayed away from her seeing how she talked to other patrons. Yelling “get with the program. I’ll be watching you” for simple mistakes made before door of plane closed. Tried to talk elderly woman out of tea because she was lazy and didn’t bring hot water on her cart. Eventually brought it but why try to talk her out of it. Heavy set dark brown tall Attendant on flight 5874 Mesa Airlines. Lost my luggage. More and more friends, family & 1 flight expert says AA gets more complaints. Will try booking with another airline carrier in future unless absolute emergency to take AA. Worth $40.00 or more extra to get friendly service."

Pros: "American Airlines was fantastic. ALL personnel were professional yet friendly. They will be my airline of choice in the future."
Cons: "WEATHER! Any problem we experienced was weather related."

Cons: "Flight was 3- 4 hours late No food No reimbursement"

Pros: "Nothing"
Cons: "American Airlines nor British airways honor kayaks booking codes in the event of an emergency"

Pros: "The boarding was efficient. The service was fine. The pilot was informative."

Pros: "The flights were on time and the staff was very friendly."

Pros: "The crew and their understanding about our frustrations with delays"
Cons: "Repeated delays. Not AA’s fault."

Pros: "On-bard snacks and service"

Pros: "I had a great experience on my flight and the staff could NOT have done a better job. I want to thank everyone from the boarding gate to the deboarding gate, for such a nice experience. But listen up Americans, the entertainment would’ve been better, if one: the internet was free like it was in MEXICO! And two: the sound worked for the movies. (That might’ve been my fault... or my phone’s fault). But, the free texting was something only available in a country to which Donald Trump (the most patriotic American in his whole wide mind) thinks is so inferior! What’s up America? Can’t afford to give us free WiFi in our planes? I hear ya... What’re you gonna do Trump, build a wall around the United State’s overpriced internet service?!? Just kidding folks! I had a great flight!"
Cons: "I didn’t like nothing! Haha... see that just sounds cool and negative to say... but if you want to get technical and check my syntax and grammar and stuff, that means I DID like EVERYTHING! And I did! Thanks American I appreciate you!"

Pros: "Got us home finally"
Cons: "Nothing"

Cons: "See above - I never went from Dallas to London."

Pros: "On time"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Airbus was nice and had charging capability at each seat?"

Pros: "Great at all."
Cons: "Nothing."

Pros: "VERY GOOD"

Pros: "movie."
Cons: "a little loud in the cabin."

Pros: "Boarding"
Cons: "All good"

Cons: "A lady in AA counter at AA DFW counter. She was rude and not helpful. at all."

Pros: "Good free entertainment. Thanks."
Cons: "No good free snacks. Only free drinks."

Pros: "Excellent. See above."

Pros: "Companion in flight nice Korean girl... We chatted trough all flight time"
Cons: "Arrived and luggage did not arrive and had to open a claim and had to go back to pick my luggage next day, not pleasant considering I live in Juarez Mexico and had to cross the border all tired and fed up with this incident"

Cons: "Ct for. R"

Pros: "Great food, comfort, and smiles :)"

Pros: "Seating was surprisingly comfortable (S80). Left the gate about 4min early. Arrived at destination about 18min early. Full can of soda/juice offered rather than a single cup."
Cons: "Limited overhead storage (S80)."

Pros: "Great service and very polite staff"
Cons: "Cleanliness"

Pros: "Good job"

Pros: "Good job"

Pros: "Wheel chair service"
Cons: "A/C outlets and bathroom sink did not work"

Cons: "not delayed would surely have been better"

Pros: "Great"
Cons: "E-175 is very comfortable"

Cons: "Glad we were able to watch a movie"

Pros: "The stewardess was very attentive"
Cons: "We waited about 20 min to take off and ended up coming in 30 min. late"

Cons: "The upgrade standby list was never cleared. My production assistant was number 1 in line for an upgrade and didn’t get it because someone at DEN forgot to do their job."

Pros: "Read above"

Pros: "Kept getting bumped into"
Cons: "Hospitality"

Pros: "They were effective at boarding"
Cons: "My display monitor didn’t work"

Cons: "Delayed landing and takeoff because of unprepared crews"

Pros: "It was on time"
Cons: "Snacks from Lax to Denver"

Pros: "Excellent landing"

Pros: "On time and great professional staff throughout"

Pros: "Free WiFi with movies"

Pros: "Smooth landing!"
Cons: "Late 30”"

Pros: "Never made it to Denver"

Pros: "Look at box above."
Cons: "Look at boxes above!"

Pros: "Selection of films and TV"
Cons: "Late boarding, but no apology. Drinks service, but no snacks"

Pros: "Fast easy"
Cons: "Pricey"

Cons: "I never got there."

Pros: "Food was great"

Cons: "I was very cold!"

Pros: "Nothing unusual"
Cons: "Nothing unusual"

Pros: "Everything ran as expected"
Cons: "Nothing"

Pros: "N/a"
Cons: "N/a"

Cons: "Customer service for united is terrible and the attendants were rude while we were delayed for 2 hours on the tarmac"

Pros: "No problems with connections or staff who wheeled me from place to place."

Cons: "Very bumpy ride....but I realize that can't be helped"

Pros: "Amazing plane with great features! Incredible staff!"
Cons: "Bathrooms should be bigger"

Cons: "Delayed and got downgraded"

Pros: "There was a lot of space and a quick departure."
Cons: "When we got to LA event though we were early we had to wait. I know its not the airlines fault but it sucked."

Cons: "Nothing"

Pros: "The kindness of the staff."
Cons: "Having to go back to Denver because of a storm-in Omaha."

Cons: "Great employees!"

Pros: "A everything was fine other than..."

Pros: "Love the free tv/movies with the United App. That was great!"

Cons: "Delayed 3 times. United is known for delays, everyone jokes about United delays!"

Cons: "Their plane broke down, no assigned gates ,"

Pros: "Everything went as planned"

Cons: "No compliementary snack. Customers that pay to check their bags should get a snack included with the cost of checking a bag."

Pros: "Plane was fine, but very cramped."
Cons: "Seat was very cramped. Overhead bins are too small and had to gate check my carryon."

Pros: "nothing"
Cons: "t was delayed without informing me i stay in airport 6hours"

Pros: "Met a cute girl!"

Pros: "United is predictably competent and professional."
Cons: "The seat pitch is very close in coach. Being already 3 by 3 on the A320, sitting at such a close pitch is uncomfortable."

Pros: "Small plane completely booked."

Pros: "Smooth with courteous staff"

Pros: "I recomend it..."
Cons: "No complementary food!!!"

Pros: "Nothing"
Cons: "A lot. They could have had the decency to empathize with new travelers in this pandemic situation."

Pros: "Nothing"
Cons: "At least let the people with no baggage go 1st"

Pros: "The lady was nice."
Cons: "I hate having to pay for every bag, a half a glass of water, vinyl that looka like it was clawed by a grizzly and then proceeds to stick to my legs so I have big red blocks on the back of my legs. Less expensive tickets are nice but they are a muut point when you end up paying more in the long run."

Cons: "Yea the tsa precheck was not being able to put on my boarding pass. Hooked me again ."

Pros: "The check in clerk took care to reprint my boarding pass so it reflects my TSA precheck status."
Cons: "The seat was stiff and uncomfortable"

Pros: "Nothing"
Cons: "Nothing. It’s garbage."

Pros: "Boarding was fairly quick"
Cons: "Before boarding mention that passengers have to go to their assigned seat."

Pros: "Yes very courteous"

Cons: "We departed 45 mins late with no explanation"

Pros: "Window seat"
Cons: "Lower fares"

Pros: "Everyone was helpful and friendly."
Cons: "Not charge so much for luggage and carry-ons."

Pros: "Nothing"
Cons: "Everything"

Pros: "Simple and more affordable"
Cons: "To know if water had to be purchased or if it was free."

Pros: "Cheap airfare."
Cons: "The entertainment and small charges."

Cons: "Have passengers with no carry on off the plane first."

Pros: "Nothing"
Cons: "Waiting for 2+ hours at the gate waiting for the plane to leave."

Cons: "It’d be nice to have internet access, whether free or for purchase"

Pros: "Easy check in"
Cons: "Hard to find my gate"

Cons: "one hour late leaving"

Cons: "Never fly. Never send a messange by phone or email."

Cons: "Expensive food and beverage"

Cons: "Uncomfortable seating,my neck and my back hurts"

Cons: "Very uncomfortable trip. By the time I was done paying for baggage and a seat cus I don’t want to sit in the middle I could have bought a more expensive flight"

Pros: "Pricing"
Cons: "The space. Very uncomfortable"

Cons: "Delays"

Pros: "efficient boarding good information from pilot"
Cons: "arrival 45 minutes late"

Pros: "I arrived."
Cons: "It was an hour after boarding before take off. Another 15 minutes on the ground after landing waiting for a gate at midnight on a weekday. I understand that circumstances occur beyond the airlines control, but this has been routinely occurring on my trips with Frontier. Absent compelling reasons, I will not be flying with them again."

Pros: "Where is the soul???"

Pros: "I liked the fact that I can fly red eye."
Cons: "I typically fly Southwest because of the free leg room, free 2 bags checked, and 2 free carry-ons. Frontier "fee's" flyers to death. I have to pay extea for leg room????!!! REALLY! I could see if i was 6'6" but I'm not. If Southwest ever offers red eye flights I'll never patronize Frontier or another airline again."

Cons: "Everything, the service and the airline policies are very poor. Will not fly again, save your money."

Pros: "Friendly staff"
Cons: "$45 to put a carry-on item in the overhead bins is ABSOLUTELY RIDICULOUS!!!!!!!!!!!!!!!!!!"

Pros: "As above."
Cons: "As above"

Pros: "It was ok"
Cons: "Cost of pop"

Cons: "Noises sales pitch."

Pros: "Efficient boarding on and off the plane."
Cons: "The $75 fee for overweight bags is unreasonable. It should be more like $10 for only a few pounds over 50."

Pros: "See aforementioned."
Cons: "Wish that you cou;d use Apple Pay or at least a credit card to purchase snacks/drinks, etc."

Cons: "Same screaming infants. They were able to sleep but allowed to roam aisles."

Pros: "Nothing"
Cons: "See above"

Cons: "This airline comes up with every idea possible to charge the costomer. I give the airline a star for being sneaky and sly and having rules and policies to rip off passengers. Because it is brilliant that they con you without breaking any laws."

Cons: "$60 for a carry on?"

Pros: "helped a person with a disability much bett than United"
Cons: "packed like a cattle car"

Cons: "Having to sit on the plane for four hours in the same position of the seat."

Cons: "They charged me 70 for bags.... Which is insane.... Without warning basically."

Cons: "No complementary drinks. Short fold down tables."

Cons: "They lost my baggage, and didn't make an effort to get it to me the same day."

Cons: "My mother did not get one of her bag back when we arrived in Seattle"

Cons: "Uncomfortable seating"

Cons: "Certainly NO BARGAIN with all of the addition fees, SEATING WAS MISERABLE!!!!"

Pros: "Great fare.awesome staff.had to wait to load bags.but will fly again"

Cons: "More delays, few answers, no satisfaction. Do whatever you can to avoid flying Frontier."