Find Cheap Flights to El Paso (ELP)

Baggage fees, uncomfortable seats

Not a thing.

Everything. Worst service, constant delaying for flight, long wait when boarding. I haven’t seen such a bad airlines before. The seats were horrible, the pull out tables are so small. The customer service over the phone didn’t help what so ever. Took them over 10 minutes in for myself to just ask them to look up my ticket and actually do something about the issue, online booking messed up my name on my ticket and almost cost me $2000 to change it.

Delayed check in, delayed boarding , delayed take off

New planes, on time

Baggage fees are ridiculous - they won't get me again

Delays!!

The flight left on time and was fine.

This flight was at a small airport and we waited in line for security longer than at a large airport. There were 5 flights going through security at the same time with nothing scheduled later. Why not spread them out a bit and save everyone some time?

The flight was delayed all day!!!

My return flight was rescheduled for a day later.

I liked the spacing between the seats, but reclining would be nice.

The crew personnel aboard the plane was friendly and the seats confortable.

They made me pay $45 for a 16 inches carry on back that I have as my only luggage , because according to the counter employee, my handbag (purse) was too big so it was considered as a second carry on. I requested a waiver, because I’m an Army Veteran, a senior citizen, but it was denied by the counter employee.

The price and no cancellation of flight today.

Trays are too small. Seats do not recline. The back part of the part of the seats in front of me were dirty.

Crew was good. They were late boarding the plane, but the captain made up the time in the air.

There's extra charges for carry ons and beverages Majority of the seats have no leg room No in-flight entertainment or wifi

New planes, on time

Baggage fees are ridiculous - they won't get me again

Baggage fees, uncomfortable seats

I liked the spacing between the seats, but reclining would be nice.

The price and no cancellation of flight today.

Trays are too small. Seats do not recline. The back part of the part of the seats in front of me were dirty.

90 minute delay leaving LAX. Stuck on plane. 30 minuet delay getting to gate after landing at SFO. Stuck on plane again.

Everything except the time of arrival.

It was SO late; like 3 hours late.

The snacks were decent on the flight. Everything else was a disappointment.

Unexpected delay for take off after being told the flight was going to be on time. They couldn’t give us a reason or an eta on take off while waiting at the gate which affected my ride situation once I landed in Seattle.

I will always fly Delta. I have tried other airlines and they don't conmpare to Delta's service

I liked the spacing between the seats, but reclining would be nice.

New planes, on time

Baggage fees are ridiculous - they won't get me again

We landed in Denver 30 minutes ahead of schedule and I must say that the flight attendants were great at making sure that our needs were met. We will be flying frontier again!

Not a thing.

Everything. Worst service, constant delaying for flight, long wait when boarding. I haven’t seen such a bad airlines before. The seats were horrible, the pull out tables are so small. The customer service over the phone didn’t help what so ever. Took them over 10 minutes in for myself to just ask them to look up my ticket and actually do something about the issue, online booking messed up my name on my ticket and almost cost me $2000 to change it.

The in flight staff was very friendly

Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(

Terrible side to side of aeroport to get conetion fly with out time

This plane had more legroom than our international flight which was strange but at least it was better.

See prior response

I had to stand on stairs while crew served drinks! Windy on stairs. Unacceptable! I felt like a second class customer!

New planes, on time

Baggage fees are ridiculous - they won't get me again

The price and no cancellation of flight today.

Trays are too small. Seats do not recline. The back part of the part of the seats in front of me were dirty.

We landed in Denver 30 minutes ahead of schedule and I must say that the flight attendants were great at making sure that our needs were met. We will be flying frontier again!

Crew was good. They were late boarding the plane, but the captain made up the time in the air.

There's extra charges for carry ons and beverages Majority of the seats have no leg room No in-flight entertainment or wifi

On time arrival at destination

No food entertainment or other amenities available

Delayed for about 45 mins

This plane had more legroom than our international flight which was strange but at least it was better.

See prior response

The in flight staff was very friendly

Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(

The in flight staff was very friendly

Our 2nd flight was changed by the airline, causing us to have a 6 hour layover in Philadelphia instead of a 2 hour layover. Then when we ask about changing to a different flight they told us that the original flight we were supposed to be on (that we booked over 8 months ago) was completely full so that’s why we were moved, and there were no other flights available to switch to. So we accepted that. But when we printed our boarding passes, we saw that our seats were now separate from each other, and they were both middle seats! I don’t understand how booking my tickets so far in advance still resulted in these issues. We were finally able to get an aisle and window seat (not near each other) but both flights had poor to little entertainment, which I wouldn’t have expected on such long flights with American Airlines. Really was letdown. :(

This plane had more legroom than our international flight which was strange but at least it was better.

See prior response

On time. No delays. Smooth landing

N/a

very nice crew

small jetcraft

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Nothing

Landed in Canada to let off a "sick" passenger, sat there for hours and after the pilot made countless excuses, including needing to refuel, needing a new route, and needing to de-ice the plane, he finally announced that we're headed all the way back to Newark for some unknown reason. Worst flight ever. Couldn't be any less happy. F*** this airline. Will never use again. Ruined my vacation, thanks a lot.

No carry-on charge, free beverages, in flight entertainment, great movie selections

Crew was friendly and responsive. Gate crew kept passengers informed of the delays. Flight itself was ok.

Flight ETD was 8:25 but plane developed a mechanical problem. After about 20 minutes waiting for maintenance the Captain decided to go back to the gate for fuel and repairs. After maintenance came on board the decision was made to deplane. Finally, a plane from Chicago was scheduled to take us to San Diego. After boarding at about 12:30, it was discovered that catering never loaded food. We waited for over an hour for food to be delivered. At close to 2pm the Captain, who kept us aware of what was going on, asked us if we would agree to leave without a full delivery of food, and all agreed. So by 2pm we were finally enroute to San Diego but having a seat in the back meant we only got to eat what was left, which for me, was a small cheese pack.

Smooth flight and landing.

Too long for the hardness of the seats. Flight was endles.

Nothings

The plane delayed a couple hours. The plane was sooooo old, noisy should be retired.

Great flight attendants.

Wifi only available in continental US but even when we got to that point it was still inaccessible.

the flight attendants and service were amazing and perfect. The green tea from All Nippon Airline was awesome.

All the food were terribly salty, inedible because the beef was hard like rock, I was unable to eat or chew. The sauce was salty and terrible so threw them away. In general, the food were inedible and poorly prepared that means they were not considerate and discreet about cooking, selecting material,too. The airline only pick the terribly cheap meat to scam and mistreat the passengers. I felt I was ripped off and sadden.

Flight out to BCN was one of the worst in my life! Never had an agent (BA Denver) talk to you and then mid conversation say they closed 3 minutes ago (7 minutes in to trying to find a flight alternative for their cancelled flight...and I wasn’t being upset!)

No hassle. Drinks provided. No complaints.

The flight was delayed twice and know one got the seat they booked.

On time. No delays. Smooth landing

N/a