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(Round-trip)
Airports
Origin
Chicago
$117
only
$117
$332
only
$332
Long Beach
$208
only
$208
Los Angeles
$183
only
$183
Denver
$79
only
$79
Austin
$234
only
$234
Burbank
$208
only
$208
Destination
El Paso
$79
only
$79
Fri, Mar 9
DEN
ELP
1h 58m
Mon, Mar 12
ELP
DEN
2h 00m
Trip: 3 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
RSW
PHL
Okay 5.3

Cramped seating.

ORD
DEN
Mediocre 2.0

The flight was delayed

CVG
DEN
Mediocre 2.0

That I’m alive

Crew isn’t helpful and every single thing costs extra. Didn’t end up being cheaper.

DEN
ONT
Okay 4.0

The flight itself was fine

I used to love frontier but now everything from baggage policies to checking in feel like a huge hassle

PHX
DEN
Okay 4.0

Crew was friendly

Late departure

Thu, Apr 12
ORD
ELP
3h 28m
Tue, Apr 17
ELP
ORD
3h 08m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 23
DEN
ELP
1h 58m
Mon, Mar 26
ELP
DEN
2h 00m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHX
DEN
Okay 4.0

Crew was friendly

Late departure

MIA
ATL
Mediocre 3.6

The boarding went quickly and was well organized

That the price to take a small carryon was just as expensive as taking a large suitcase, ended up having to pay and extra $80 r/t for a small bag and I just that's standard for them. There were no barf bags in any seats, believe me everyone around us was looking as the person next to me was getting sick on the landing because it was crazy rough. When we finally were able to get an attendant over she was as rude as could be, I'm sure this sick person next to me was sorry she "inconvenienced" the crew member, if they just put bags in the seats pockets like every other airline this wouldn't have been an issue. The seats were very uncomfortable with no padding and not able to tilt. The tray tables were nonfunctional, too small and did not extend to get anywhere close enough to reach you. The plane ride itself felt like we were on a old school bus on a gravel road. I had a round trip ticket with frontier and both trips were equally as bad. I will never travel with them again, Most of us weren't even sure if we were going to survive take off with out the plan breaking or something.

RSW
PHL
Okay 5.3

Cramped seating.

DEN
ORD
Excellent 10.0

We got there ahead of schedule

LGA
CVG
Mediocre 2.0

That I’m alive

Crew isn’t nice. Every single thing you could imagine costs extra.

Wed, Apr 4
LAX
ELP
1h 55m
Sun, Apr 8
ELP
LAX
2h 21m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 14 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

LAX
ELP
Excellent 10.0

No hassle. Drinks provided. No complaints.

LAX
ELP
Mediocre 2.3

Not applicable

American Airlines moved the flight gate numerous times with little or no announcement. Airplane was dirty, had a foul smell, engine sounded horrible and there was very little room.

HPN
CLT
Mediocre 2.0

delays were horrible.

PHL
RDU
Excellent 9.3

Nice comfy plane, reasonably quick boarding

Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine.

Sat, Apr 7
DEN
ELP
1h 58m
Sat, Apr 14
ELP
DEN
2h 00m
Trip: 8 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MIA
CLE
Excellent 10.0

Funny flight crew who were very attentive and we made it back nearly 30 min early!

Nothing

LAS
MSN
Okay 5.6

Quick service

Expensive bags and small amount of room on the plane

LGA
CVG
Mediocre 2.0

That I’m alive

Crew isn’t nice. Every single thing you could imagine costs extra.

DEN
ORD
Excellent 10.0

We got there ahead of schedule

ORD
DEN
Mediocre 2.0

The flight was delayed

Thu, Aug 23
AUS
ELP
6h 05m
Sun, Aug 26
ELP
AUS
3h 53m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

IAH
RSW
Mediocre 2.3

Baggage did not make the connecting flight. Their baggage service is poor. Didn’t receive my 2 bags until 10:30pm the next day.

EWR
PVG
Okay 5.0

The staff was courteous and efficient. The entertainment selections were diverse. The seating was adequate for a long haul flight.

The check-in process took 50 minutes at the counter as the staff told me that I needed a visa for China (transit) while that info was incorrect. I had to deal with online customer service while the person at the counter couldn’t help. It finally took 3 people at the counter to send me away. Once on the plane for a 14+ hour flight, I couldn’t use the bathrooms freely as they were filthy. The staff obviously didn’t maintain the bathrooms during the entire flight. The food served made me wish that I had bought take-out food for 3-meals prior to my boarding. the quantity of food was inadequate for the long flight as well. 1 extra snack would have been appreciated. I will likely book my future trans-Pacific flights with another airline.

GVA
IAD
Excellent 8.0

plane was relatively quiet and comfortable.

Nothing wrong with boarding a plane using a bus, but there are better technologies and they are better.

IAH
PTY
Okay 5.0

The crew was super attentive and cordial.

United Airlines has really deteriorated. Paid entertainment for an international flight is really nickle-and-diming it, especially since it was direct tv which is only available over the continental US!

Wed, May 2
DEN
ELP
1h 55m
Sat, May 5
ELP
DEN
1h 58m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHX
DEN
Okay 4.0

Crew was friendly

Late departure

RSW
PHL
Okay 5.3

Cramped seating.

ORD
DEN
Mediocre 2.0

The flight was delayed

MCO
SJU
Good 7.0

Low prices, departures and arrivals with very specific schedules On Time.

There's no food or drinking options, if you have any carry-on you'll have to pay $45.

DEN
ONT
Okay 4.0

The flight itself was fine

I used to love frontier but now everything from baggage policies to checking in feel like a huge hassle

Sat, Jun 9
DEN
ELP
1h 55m
Wed, Jun 13
ELP
DEN
1h 58m
Trip: 5 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MCO
SJU
Good 7.0

Low prices, departures and arrivals with very specific schedules On Time.

There's no food or drinking options, if you have any carry-on you'll have to pay $45.

LGA
CVG
Mediocre 2.0

That I’m alive

Crew isn’t nice. Every single thing you could imagine costs extra.

MIA
CLE
Excellent 10.0

Funny flight crew who were very attentive and we made it back nearly 30 min early!

Nothing

RSW
PHL
Okay 5.3

Cramped seating.

LAS
AUS
Mediocre 2.0

Booked with kayak. Reservation came from KIwi.com? Frontier flight was canceled for maintenance. No email notification that I was automatically rebooked onto United flight by frontier. 4 hrs spent trying to get through to frontier booking agent to find out. No way to call internation number at kiwi.com. Will NOT ever book again with kayak.

Thu, Jul 19
LAX
ELP
1h 53m
Mon, Jul 23
ELP
LAX
2h 00m
Trip: 5 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
8.6
Boarding
8.7
Comfort
8.4
Crew
8.9
Entertainment
7.9
Food
8.0
HNL
PDX
Mediocre 3.3

They pack you in like sardines and we as customers are supposed to like this. The seating sucks, the leg room sucks. My Hawaiian flight was great, great customer service, seating and leg room was great. If I could have and should have flown Hawaiian instead of Alaska. I like Alaska Airlines but truely the plane I was on was old, crowded and hated the flight. Alaska could step up to the plate and provide a better experience. If I gauged my experience on Alaska through today's flight I would never fly them again. Really Alaska I know you can do better.

BUR
SEA
Good 7.6

The staff is always super friendly, and with an hour and a half on the plane before we left one stewardess gave me free pringles (that I was going to pay for) because our 2 year old was “hangry”. I appreciate the gesture to make our day a little easier.

I didn’t not enjoy sitting on the plane at the gate for an hour and a half. I wish we could or deplaned (or had the option to), with a 2 year old we needed to entertain him that much longer.

SLC
SAN
Excellent 10.0

Peace and comfort

Nothing

ORD
SEA
Excellent 10.0

We especially liked the in flight movies which you could rent on a tablet like device similar in size to an iPad. Also, we appreciate airlines that still board the plane by row starting in the rear. That is the most sensible way to board a plane. Also, I had plenty of legroom while seated.

Nothing to complain about.

SEA
AUS
Mediocre 3.0

Flight attendants were nice

First time (and hopefully last) flying Alaskan. Boarding was ok, not the most efficient but it worked. Once aboard a predicted snow storm started (in Seattle so not the first time this has happened) and we had to de-ice. This process was exceptionally long, in fact so long that we had to add fuel for the trip. These two delays conveniently “timed out” the pilots, brilliant! Total delay was over 4 hours, all to be blamed on their ineptitude. Seems like the norm for airlines these days but this was blatant mismanagement.

Thu, Mar 15
MDW
ELP
6h 12m
Tue, Mar 20
ELP
MDW
7h 54m
Trip: 6 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 16097 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.5
Food
7.4
GPT
ATL
Good 6.0

The crew was organized and made us all laugh, and had a great personality.

I upgraded my seat and paid extra for one with more room. And I wasn’t impressed with my upgrade, doesn’t feel like more leg than regular seats. Comfort was below average.

IND
ATL
Excellent 8.4

Very comfortable seat and nice boarding and exit.

Not clear at all on what was complimentary, etc. Had a very large man next to me, practically sharing my seat so getting any needed work done was out of the question unfortunately.

JFK
LAX
Excellent 10.0

The in flight entertainment was superb.

I have no complaints.

ORD
LGA
Good 6.0

The crew and pilot were absolutely amazing.

This is my 3rd delta flight in a row that has been delayed. I understand these things happen, just extremely frustrating.

ATL
EYW
Excellent 8.6

Once we hit the coast we skirted down the coas of Florida which provided a spectacular view. The approach and landing at Key West airport was thrilling and absolutely perfect. We’ve flown Delta many times but this was our first but not last time to Key West.

Nothing

Thu, Apr 19
ORD
ELP
3h 28m
Sun, Apr 22
ELP
ORD
3h 15m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
RSW
PHL
Okay 5.3

Cramped seating.

MCO
SJU
Good 7.0

Low prices, departures and arrivals with very specific schedules On Time.

There's no food or drinking options, if you have any carry-on you'll have to pay $45.

MIA
CLE
Excellent 10.0

Funny flight crew who were very attentive and we made it back nearly 30 min early!

Nothing

LAS
AUS
Mediocre 2.0

Booked with kayak. Reservation came from KIwi.com? Frontier flight was canceled for maintenance. No email notification that I was automatically rebooked onto United flight by frontier. 4 hrs spent trying to get through to frontier booking agent to find out. No way to call internation number at kiwi.com. Will NOT ever book again with kayak.

MIA
ATL
Mediocre 3.6

The boarding went quickly and was well organized

That the price to take a small carryon was just as expensive as taking a large suitcase, ended up having to pay and extra $80 r/t for a small bag and I just that's standard for them. There were no barf bags in any seats, believe me everyone around us was looking as the person next to me was getting sick on the landing because it was crazy rough. When we finally were able to get an attendant over she was as rude as could be, I'm sure this sick person next to me was sorry she "inconvenienced" the crew member, if they just put bags in the seats pockets like every other airline this wouldn't have been an issue. The seats were very uncomfortable with no padding and not able to tilt. The tray tables were nonfunctional, too small and did not extend to get anywhere close enough to reach you. The plane ride itself felt like we were on a old school bus on a gravel road. I had a round trip ticket with frontier and both trips were equally as bad. I will never travel with them again, Most of us weren't even sure if we were going to survive take off with out the plan breaking or something.

Thu, Mar 29
LAX
ELP
1h 59m
Sun, Apr 1
ELP
LAX
2h 24m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 14 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

PHL
RDU
Excellent 9.3

Nice comfy plane, reasonably quick boarding

Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine.

LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

LAX
ELP
Mediocre 2.0

I was there 35 minutes early at the kiosk, checked in then it said unfortunately you missed your flight.

LAX
ELP
Mediocre 2.3

Not applicable

American Airlines moved the flight gate numerous times with little or no announcement. Airplane was dirty, had a foul smell, engine sounded horrible and there was very little room.

Tue, May 1
BUR
ELP
5h 06m
Wed, May 2
ELP
BUR
3h 50m
Trip: 2 days
Overall 0.0 Poor
Based on 0 reviews
Thu, May 3
LAX
ELP
1h 55m
Sat, May 5
ELP
LAX
2h 22m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 14 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
IAH
CLT
Okay 4.0

The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible.

HPN
CLT
Mediocre 2.0

delays were horrible.

ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

PHL
RDU
Excellent 9.3

Nice comfy plane, reasonably quick boarding

Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine.

LAX
ELP
Mediocre 2.0

I was there 35 minutes early at the kiosk, checked in then it said unfortunately you missed your flight.

Thu, May 3
ORD
ELP
3h 17m
Sun, May 6
ELP
ORD
3h 11m
Trip: 4 days
5.7OkayShow reviews
Overall 5.7 Okay
Based on 33866 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
SFO
DEN
Mediocre 3.6

On time

Small tight seats no recline nopocket

DEN
ATL
Good 6.0

The flight

The nickeling and diming of everything

CVG
DEN
Mediocre 2.0

That I’m alive

Crew isn’t helpful and every single thing costs extra. Didn’t end up being cheaper.

PHX
DEN
Okay 4.0

Crew was friendly

Late departure

MIA
ATL
Mediocre 3.6

The boarding went quickly and was well organized

That the price to take a small carryon was just as expensive as taking a large suitcase, ended up having to pay and extra $80 r/t for a small bag and I just that's standard for them. There were no barf bags in any seats, believe me everyone around us was looking as the person next to me was getting sick on the landing because it was crazy rough. When we finally were able to get an attendant over she was as rude as could be, I'm sure this sick person next to me was sorry she "inconvenienced" the crew member, if they just put bags in the seats pockets like every other airline this wouldn't have been an issue. The seats were very uncomfortable with no padding and not able to tilt. The tray tables were nonfunctional, too small and did not extend to get anywhere close enough to reach you. The plane ride itself felt like we were on a old school bus on a gravel road. I had a round trip ticket with frontier and both trips were equally as bad. I will never travel with them again, Most of us weren't even sure if we were going to survive take off with out the plan breaking or something.

Thu, Feb 22
ORD
ELP
6h 06m
Tue, Feb 27
ELP
ORD
6h 01m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
PTY
Okay 5.0

The crew was super attentive and cordial.

United Airlines has really deteriorated. Paid entertainment for an international flight is really nickle-and-diming it, especially since it was direct tv which is only available over the continental US!

ORD
CVG
Good 6.0

My checked luggage didn’t make it to cincinnati

GVA
IAD
Excellent 8.0

plane was relatively quiet and comfortable.

Nothing wrong with boarding a plane using a bus, but there are better technologies and they are better.

MEM
EWR
Excellent 10.0

On time & courteous. & On board service was excellent

Nothing

SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

Wed, Aug 1
LAX
ELP
4h 51m
Tue, Aug 7
ELP
LAX
2h 13m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 14 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
ELP
Mediocre 2.3

Not applicable

American Airlines moved the flight gate numerous times with little or no announcement. Airplane was dirty, had a foul smell, engine sounded horrible and there was very little room.

LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

PHL
RDU
Excellent 9.3

Nice comfy plane, reasonably quick boarding

Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine.

LAX
ELP
Mediocre 2.0

The flight was delayed twice and know one got the seat they booked.

HPN
CLT
Mediocre 2.0

delays were horrible.

Wed, Jun 20
LAX
ELP
1h 53m
Mon, Jun 25
ELP
LAX
2h 00m
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Tue, Mar 13
LGB
ELP
3h 30m
Sat, Mar 17
ELP
LGB
4h 04m
Trip: 5 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 28304 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

LGB
PHX
Good 6.0

Roomy leg room

Plane to start,delay loading,dlaying taking off.almost hour late arriving.

HPN
CLT
Mediocre 2.0

delays were horrible.

DFW
MSP
Excellent 10.0

Felt very quick, I supposed after a 15+ hour flight from Sydney.

As always tight seats.

BCN
JFK
Okay 5.6

We booked american because it was a direct flight. No explanation was given for the switch. Then we almost missed our connection because we sat on the tarmak in Barcelona for an hour. Again no explanation . Very stressful and irritating.

Having the flight switched from a direct to transferring in Madrid.

Thu, May 24
AUS
ELP
4h 02m
Sun, May 27
ELP
AUS
6h 21m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

AMS
EWR
Excellent 10.0

I like that it was through United Airline, which I’m a member of so I got to board a littler earlier

The food could have been better. Everything had cheese which I don’t eat.

IAH
PTY
Okay 5.0

The crew was super attentive and cordial.

United Airlines has really deteriorated. Paid entertainment for an international flight is really nickle-and-diming it, especially since it was direct tv which is only available over the continental US!

EWR
PVG
Okay 5.0

The staff was courteous and efficient. The entertainment selections were diverse. The seating was adequate for a long haul flight.

The check-in process took 50 minutes at the counter as the staff told me that I needed a visa for China (transit) while that info was incorrect. I had to deal with online customer service while the person at the counter couldn’t help. It finally took 3 people at the counter to send me away. Once on the plane for a 14+ hour flight, I couldn’t use the bathrooms freely as they were filthy. The staff obviously didn’t maintain the bathrooms during the entire flight. The food served made me wish that I had bought take-out food for 3-meals prior to my boarding. the quantity of food was inadequate for the long flight as well. 1 extra snack would have been appreciated. I will likely book my future trans-Pacific flights with another airline.

United States to El Paso Flight Information

Flights Arrive in El Paso
Flights Depart from United States
Flight Price $79
Airlines Frontier, American Airlines, United, Alaska Airlines, Delta
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