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Flight on time

Need better crew the lady serving the snacks looked moody.

Crew greeted me, hello.

Flight was late. Take off seemed to take forever. Bathroom was broken and we were told to use the bathroom before planing. Crew never check to see if we wanted more drinks.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Crew was firendly.

Had to sit in front of exit row on replacement connection flight. Seat didn't recline and was not very comfortable. At least it wasn't a long flight.

Seating was surprisingly comfortable (S80). Left the gate about 4min early. Arrived at destination about 18min early. Full can of soda/juice offered rather than a single cup.

Limited overhead storage (S80).

The crew at the gate as well as the crew on the plane were excellent and very helpful. The gate crew made rerouting very easy.

The 3 hour delay made for an exceptionally long trip. Delays are so very common on United; especially when connecting through O'Hare.

Flight delayed due to weather. Rebooking was a zoo, had to pay for hotel room and worst of all waited over an hour at baggage claim to get our bags back. It's taking us 2 days to get from Albuquerque to Austin.

Delayed flight.

Had to pay to pay extra to watch t.v. was $7.99 for a 2 hour flight. Could go to a theater for those prices. Everyone in my group complained about it.