Elgin Hotels

It was clean and convenient; staff were pleasant and friendly. Had to walk to building next door to restaurant past smokers.

it was comfort there isnt a facilty to help with heating baby bottles (i'e a microwave)

We arrived before 2pm check-in but staff had the room ready and we were able to get in early which was a big help as we still had a few things to do prior to attending a wedding.

Pleasant staff, clean Thin walls

_Bed _Shower _windows _old tv

Friendly staff; comfortable room.

Reservation was for 2 nights. Hotel records said one night.They then checked us into an occupied room. One hour to sort. On checkout, the room rate was wrong.

Only the fact that the hotel was near to our friends, who we were visiting. We would normally stay at a local B&B, and will do so again! The greeting was not good, the information on the pool was not helpful, the use of the pool was unclear. We asked for an iron and it took almost an hour to appear. The room felt like a broom cupboard, especially the shower room. The breakfast on the Sunday was a farce! Like Fawlty Towers. There was no milk, juice, dishes, cooked food, cutlery - all of these had to be asked for.

Walls were very thin, could hear everybody walking along the corrridor and was woken up by the occupant of the next room flushing the toilet

The food was nice in the bar and the refit of the public areas is nice. The rooms and corridors for guests are in dire need of a facelift. Hall and room carpets are filthy. Paintwork chipped. Poor lighting and insufficient lighting in my room. My room was damp and had damp stains at the window and in the bathroom. There was insufficient ventilation to remove the steam when showering. Low signal for television - many freeview channels missing. Scratchy toilet paper. Only a single mortice lock on my door, no yale or multi-bolt system.

good breakfast staff and public areas strong smell of damp in room carpet had bleach marks shower curtain stained kettle didn't work grout stained black walls paper thin decor and furniture hadn't been updated for at least 20 years

A maintenance fault was reported to reception and we were told it would be repaired, but it wasnt.

Easy to find and plenty of car parking. Evening meal was fine and good quality but breakfast a bit poor. Single rooms are just a bit on the small side.

Courteous, friendly staff. Comfortable bed. Reasonable price. Lighting in room is too dim to do any work at desk. (Had the same problem on my previous visit.) Lack of radio or clock in room.

Staff friendly and helpful. Food plain but good. Location good for what we required and will go back again.

Price and facilities are compatable. Breakfasts were good. Cobwebs in bedroom and bathroom. Shower was also dated. However, the evening meal that we had on Sunday night with 2 guests left a lot to be desired. Potatoes and vegetables were half cooked and cold when served. Good food ruined. I informed the receptionist on Monday morning when leaving.

The location is supurb The rooms are old and in need of repair. Only 1 light bulb worked and had no hot water for the three day stay. Was told an engineer was fixing it!

friendly staff It needs a lot of maintenance eg. the light over the basin did not work, the switch pull on the extractor fan in the bathroom was broken off and unreachable (don't know if it worked), TV was too big a challenge; couldn't get any BBC channels at all.