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Excelent room with magnific views. The hotel is facing the Elia beach. The long distance from city centre (20 min by car) and the weak water pressure in the bathroom (as well as the time it takes to warm up).
Plenty of room space, superb (included) breakfast with very personalised service at reputedly one of the best restaurants of the island, convenient pool just out of the room, airport pickup / delivery, cooking facilities in the room, free wireless internet, nice beach at walking distance (and on the same level!) with free use for hotel customers, flexibility in shuttle bus tours to down town. Insects, slightly more regular room clean-up / towel change needed. Cost is an issue but yet again this is Mykonos (and Elia)! Wireless reception in my room unavailable (I had to work next to the pool, which was not so bad of course).
The staff was very friendly and helpful, the breakfast was delicious and the location was perfect. We would stay there again.
The room was beautiful as was the view over the beach from our balcony. The beach was world-class... perfect for a romantic getaway or for families and the free use of beach chairs was a big plus. The driver to and from Mykonos was extremely accomodating and willing to work with our schedule. Breakfast was outstanding. Because we were there with kids, we had to rely upon room service from the Calypso restaurant for a few meals. I do not recommend this to anyone. The food was terrible and prices were sky high. Go instead to the other restaurant just a few feet down the beach... much better quality and better prices.
The breakfast was phenomenal Shower was not hot nor did all the jets work at once. Quite a disappointment
It was very nice to stay in Arte Mare elia suites. Everything was perfect and professional. Magnificent design of rooms and incredible view of the location. Professional staff always ready to help at any time. Delicious breakfast was waiting for you in the restaurant with an amazing view of the Elia beach.
breakfast was great!
perfect sea and beach supplies(sunbeds/umbrellas) quite expensive.
Everything was great. Spacious and clean rooms with great sea view, polite and friendly staff. The food and the service at Capelayo restaurant were fantastic. The beach right across the suites maybe one of the best in the island. We will be definitely be coming back next year! no nothing
The staff was very accommodating they make you feel like a VIP. Dinner at their restaurant was wonderful and so was the lunch by the pool. Spa services were also top notch. Overall I had a wonderful experience. Very quiet. Great place to go and relax. Thank you so much to the entire staff. Only reason I'm not giving 5 stars all the way is because the beach is about a 10 mnt walk down the hill or a quick drive which they kindly offered but I would have preferred being at a beach front property with cocktails available at the beach.
There was very pleasant environment, great hospitality as well as many facilities such as free transportation to the centre, spa centre etc.
Bad service I Call to the reseption 5-6 times and I went downstairs at the reseption twice for a noice up from my room....and nobody nobody help noone went their to check for that terrible noice that I stay 2 nights and the one night I didnt sleep....BAD Serviceeeeeeeeeeeeee
Calm atmosphere within the hotel, excellent facilities on site but good to have shuttle bus to Mykonos town; exceptionally good staff and good managers in evidence Poor beach facilities; dining room ridiculously dark for evening dining by September
When the staff finaly changed my room, after 3 days of complaints. 1- The pictures on the website (hotel and booking) are misleading. I booked a room that was suposed to have ocean view but did not. 2- The staff was absolutely rude in several times, from the time I asked to change rooms on (except waiters on the breakfast and one lady from the front desk). 3- All the pools in the hotel are salty (no sweet water). 4- The staff from the parking is incredibly rude and disrispectful. 5- The hotel is not prepared to receive the amount of tourists they do; I had to wait for 20 minutes every moring to have breakfast because there were not tables available (although there was another room full of tables that was not in use). To sum up, I had the worst experience and paid a lot for that.
Great Service the staff was always very friendly...The out door area was very nice and the pool was wonderful The room is not a 4/5 star room however it was clean and we liked the view and the balcony and were comfortable
Service and facilities
Spacious room, outdoor jacuzzi, excellent views, Good bus services to transport us to beach and town centre. Were provided twin beds although had booked double bed. Electricity and water system failed on one occassion. Breakfast poor standard for 5 star. Bathroom compliments like soap and body lotions were not replaced everyday.
The hotel has a great view and the staff was exceptional. The beach next to the hotel - elia beach - is also excellent and has a great restaurant. If you want to visit the island, specially the center, you should rent a car.
I enjoyed the beach,poolside and the staff friendliness. -At the beach there is no fresh water shower.The shuttle service to down town is very limited in the night...I suggest it every hour fro the hotel starting 6:00 pm and from down town till 2:00 am.
Superb staff attitude and general comfort of facilities. For price, (in early June) an extremely satisfying hotel. Overall, very good Restaurant was expensive and disappointing. Easily solved by eating elsewhere. Modern technology was lacking: public internet terminal was comedy and DVDplayer in room did not work and could not be fixed by staff.
Everything is just perfect there
Utopia Mykonos by far the best hotel I ever stayed at. Amazing service, amazing decor and amazing food. The manager greets you personally and we loved it. Everyone is ready to serve you and make sure you have a good time. Bathroom and shower are too small.
Although at the end of Season,the Staff were very helpful &friendly.The Hotel was kept very clean,breakfast was excellent-free use of Laptop from reception &receptionist very helpful when we decided to book a flight from Mykonos & a free Transfer to Airport Only minor-the jacuzzi bath was broken in our room-we were asked if wanted to move room but declined-Pool was was running out of stock but was end of season-some people didnt like music being played around Pool Area!
the view was breathtaking .
The rooms were modern good price friendly staff. Pool was very nice. Distance from main town and paradise beach
Everything was amazing! The breakfast was unbelievable and the staff was very friendly and helpful. The bus stop is right outside so I didn't mind that the location was a bit outside the main town. It was very clean and beautiful. Loved everything about this hotel. Nothing
Women were very helpful Men did not listen Took my passports the entire trip and I couldn't get into clubs. Too far from everything Overcharged my card
The supreme staff! It's basically family run, and they treat you like one of their own. Service goes a long way in my opinion. Can't blame the hotel, but it's difficult to get around on this island. Taxis are challenged.
Eventhough it wasn't at Mykonos town center, the location was great. It was close to the beach, restaurants, mini-markets and bus stop. Not to say that we had great view from our room. Very nice. The only complaint that I have is the reception staff weren't very pleasant. Helpful, yes but not very nice.
Very nice hotel with strong and supportive management team Poor quality of few receptionists
close to the beach, good view
the view was excellent ,the staff very,very nice
Excellent hotel staff. Relatively quiet location in Mykonos terms.
Excellent view. We had view of the sea which is well worth it. The breakfast was ok but the service was excellent. While they tell you about the beach that is about 10 minute walk from the hotel, there is a nice beach very close by around 2 minutes walk. The beach is clean and you can work out with the restaurants on the beach so that you can stay on the beach with a beach chair and unbrella for free as long as you have lunch with them. The first restaurant does that but most of the others just discount a 10 Euro (for 2) charge if you spend a certain amount on lunch. Asking for single queen/king size bed did not help at all. We had two small beds put together. sheets and single pillow which is not that comfortable.
The views, the proximity and the pool were great The staff were hardly ever around and when they were they were rather impolite and unhelpful. Also the aircon didn't work in our room so it was boiling. All in all, I felt a bit cheated out of my 'once in a lifetime' hotel
It a very Peace Full location. the room are very well decorated. The atmosphere form the loby to the pool side... it simply relaxing... Comfort and charme...
The Semeli Hotel is a true find! My husband and I were very impressed with the beauty of the hotel and their outstanding staff. Our hosts were extremely warm, helpful, and efficient. They went out of their way to make us feel at home upon our arrival. We were exhausted from hours of traveling and they told us to take relax and simply take a seat at their gorgeous balcony, which overlooks the sea and town of Manorola as well as terraced balconies of grape vines and lemon trees. They gave us caviar on crackers and delicious white wine while they brought our bags to our room and processed our hotel registration. We felt completely at home and relaxed within moments. We highly recommend this hotel and hope to return some time soon!
flexible breakfasts 8.0am /12.00, friendly and efficient staff slightly noisy iin the concrete open aur vpassageways outside the romm between 8.00 and 10.30am (when I got up )
The facilities are great. The decoration is beautiful. The breakfast is the best. Very well located. Large rooms. Bathroom is new, comfortable and clean. Not all staff speak good english. Staff not especially friendly.
The location is great! It's easy to get the center. Nice room, nice pool, nice breakfast and cool bar.
location - design some noise from the children playground near the hotel
The hotel staff members were very hospitable and extremely attentive. The late, full service breakfast was also a great benefit. The internet connection was not strong enough for reception in the room.
good service, very good position booked a double room and anded up in a twin which we weren't happy with, especially when not full.
It is a very charming hotel. We loved our stay there. Although they state that we have free access to wifi internet in the roooms, we rarely were able to connect from the room and had to go to the Lobby in order to use it.
This hotel was perfect. The location was amazing the hotel staff was incredibly friendly. It was just perfect. stay here for sure!
Even though we were above the pool area, we were still on the ground floor! Walk down the steep hill from main road with cases!
Amazing views, attentive staff and a short drive to Mykonos the only thing missing in the morning was the Canadian edition of the news they provide.
Everything except the size of thr rooms. They should be slightly larger for this type of hotel.
excellent service, very nice room this hotel is not near by the beach. you have to pay 5 euro for a bench on the beach
The view, proximity to the beach, the staff, the breakfast buffet it was a little difficult to get to the town.
The service definitively specially from Kostantinos at the front desk was something very unique. The view from the room was amazing and I loved the orange juice during the breakfast the best! Thank you we really will be back N/a
Luxurious minimalistic decor. Very attentive staff. Great view from top floor. Own jacuzzi. Great room Fish & lobster dinner a bit bland. Could have used more seasoning.
Very friendly and helpful hotel staff. Beautiful setting with view of the beach. Pool was amazing. Just a short walk to the beach. Food was delicious and well presented. Would highly recommend this hotel. Our favourite hotel in Greece!
Friendliness of staff
The staff there is amazing!!! So accommodating, so kind, just lovely in every way possible! Beautiful hotel, great views, fully recommend!
Lovely location on well appointed beach Platis Yialos, close to Mykonos town (bus or taxi -10'). Great Spa, very helpful staff in all areas (dining, reception, spa, porter, etc) good cuisine (greek/fusion), good selection of wines, and nice ambiance. Bathroom maintaneance poor (a bit "jaded"- toilet seat supports broken/missing), door of room rattles in the wind (frequent) - fixed it myself with a piece of paper), delivery of gift items ordered beforehand for my wife's birthday were forgotten, follow up poor, (Hotel manager made nice gesture (free meal) in compensation, but was a shame.Hotel quite full and busy for end of season. Seem to have got their pricing right.
Amazing staff and service Short walk to 2 great beaches Short drive to town
We booked a number of hotels through bookings.com for our honeymoon, this hotel was by far our favorite. The reception staff were professional and helpful. Not to mention the beach & local restaurants were 100 metres walk away. Our room was clean and tidy. We also had a beautiful view with a balcony looking out to the med. ps. The water massage was wonderful too No complaints, as mentioned this was our favorite hotel and destination.
Great location. Every room has a view of the sea. Can't go wrong there. A 30 second walk to the beach. Great staff - super friendly and helpful. Perfect place if you just want to stay on the beach with a book and eat and sleep all day. It's also a 10 minute walk to Elias if you feel the need to be social and to be around more beach goers. Breakfast could be spiced up a bit as well as adding some giant sized fly zappers during the meal but that's probably asking too much. The morning coffee is as clear as tea but you can get a double espresso if you pay for it (quite pricey) but all espressos (un vero caffè) are expensive in Greece so there you go.
Beach and cozy, typical
The swimming pool The hotel messed up our booking and we had no where to stay one night
Hotel staff was most helpful with helping us arrange (last minute) special requests on a really busy weekend. Excellent location at Agrari beach, just a few meters from the sea! Very nice pool/pool bar!
Breakfast was good and the place is nice and quiet. Beds were poor and uncomfortable, also instead of giving us a double bed they gave us two single beds beside each other. Asked them to change it and they put a large bedsheet to connect the two beds, but with a big gap between the beds. Rather disappointing.
Location, hospitality and services are pretty good, the most of time friendly and kind stuff help that your stay is very pleasant. There is the only one restaurant during the day(on the pool) which is open. They charge you for any additional service which is not usually for us in this chain of hotels. Furniture on the pool and terraces are in not perfect condition they need to substitution a long time ago or better maintenance . There is no possibility to take breakfast on open air and it is pity.
The beach is very close and is very nice with beautifull sand and free umbrellas for hotel guests. Very comfortable rooms, great breakfast - so much food! At the evening a lot of candles in a whole hotel - very nice. Free transportation to Mykonos Town, unconvinient hours of coming back to the hotel. We don't like this very much.
The view of the Aegean Sea The hotel is not 5 star level and certailnly not of the standard of the Leading Hotels of the world
Upscale, clean, friendly staff. Pool area was delightful Outdoor jacuzzi was cleaned only once per week. Needed attention every day. Beds and pillows boarder on HARD
Even though the hotel was almost full, it never felt crowded or bustling with people and we were never disturbed by others. Very peaceful and relaxing experience.
Proximity to beach. Facilities. Luxury standards Shuttle service required
The position of the hotel was ideal for us, laid back but still 5 mins walk to Mykonos Town. Staff very friendly and attentive, nice pool, nothing particularly missing so our stay was quite nice and relaxing. We were given a very nice room with a huge terrace facing the sea and we appreciated it quite much. If possible, we would like to come back.
beach/seaside swimming pool breakfast nothing
The hotel staff was wonderful. It felt like a family run hotel whose priority was making your stay the most valuable it could be. Free breakfast and Wi-Fi every morning. The breakfast spread was superb. In addition, the pool area was stunning. And all of this was only a five minute walk from downtown! I highly recommend this hotel!
It's close to the city, right on the beach with beautiful views. The maid service was uneven
Right on the beach with nice pool facility. A little outside of town so you can get away from the hustle and bustle but still only a short walk away. Very friendly staff. Good buffet breakfast with reasonable selection. Amazing view of the beach and ocean from our room's large balcony. Good value for the price. The hotel is a little outside of downtown which is good in that it is quieter, although there can be some minor traffic noise since it is next to the road; however, this noise is minimal compared to some other locations closer to town. The walk to town is short but not on the most pedestrian friendly road. I would go out of my way to stay at this hotel again, we had a great experience.
Location is good; 10 minute walk to the town center. Noisy - you could hear everything on the road. The room did not feel comfortable and the bathroom was smelling of sewage.
Excellent location, perfect views, quiet, imaginative landscaping
the staff was very friendly we booked the hotel in order to be able to have a quick nap and a hot shower before our early flight home. The hot shower didn't work!!!!
The property is very clean and the breakfasts are great. Above all, the staff is extremely courteous The quality of beds could be improved.
its comfortable, very nice hotel. Its not soo far from the center of the city. Perfect servise. Very good breakfast. Wonderful view!
Hotel staff were always helpful and owner also was charming and hospitable. Breakfast was excellent. Pool area was small but looked after beautifully.
Rooms were spacious and comfortable. There was a nice view of the sea if you didn't look down There is a huge building site / reclamation in front of the hotel - trucks, noise and dust. It really spoils the view. Wi-fi although available kept dropping out which was frustrating. The hotel is a good 15 minutes walk from the town. We got the impression it was closer.
Amazing view, nice location, nice details, friendly staff, good breakfast buffet, Manager picked us up personally from the ferry - just the overpriced rate is preventing me to recommend this hotel Size of the room: too small, size of balcony: too small, limited opening hours of restaurant, construction site in front of the hotel with works going on even on a Saturday, the price of 297 Euro per room per night is way too expensive for the value offered (even during high season, End of July), hot chocolate for breakfast charged 4,50 Euro extra(!!), walk to the city center is longer than advertised by the staff (they said 300- 400m but it's 1 km)
excellent staff, very friendly, and professional, very good restaurant, nice presentation, excellent sunset.very nice swimming pool nice common areas room just all right basic and quite small.
Great poolside atmosphere and food. The bar staff were always very friendly and accommodating. Great view of the water. The room itself was definitely not 5 star standard. The beds were hard and the room was small with dated decor. The location is slightly out of the main town, being about a 10 minute walk. The room was definitely overpriced for what you get, but I would stay here again, if the rate was more affordable.
good service and facilities far from the town center
warmth and courtesy of the staff and mgmt. nice location.comfort of room internet and wi fi services in the rooms to be improved.
the personal are very kind and nice..and the service is very good...you have a great stay in this hotel...
The staff were very profesional and the room exceeded our expectations. Amazing views! We didnt want to leave the room.