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Staff the u describe on the web doesn't exist there. u should check ur acuracy.
Location was great We were rushed thru check in she forgot room keys. Tv needs replaced as it had lines going up an down old tv. We had to call an find circuit to turn on Jacuzzi, not all of the jets worked. So not great for 2.
The friendliness of the staff members.
Proximity to the highway was great but there wasn't excessive traffic noise. There were several restaurants within a mile radius and a grocery store as well. The included breakfast was about what would be expected under the circumstances. Had a minor issue with housekeeping ignoring the do not disturb sign. My room was listed as being vacant that day but it wasn't a big deal and they knocked instead of just walking in.
Room was comfortable and the common areas were well appointed and clean
The staff was extremely helpful and courteous. The ice machine on our floor was not working.
Rooms were clean, staff was very helpful.
Indoor Pool and open hours. Breakfast variety.
Better than expected. The staff was very friendly and the room was big and clean. They're remodeling the lobby so it was kind of a mess but understandable.
the hotel was clean and most of the staff was friendly and accommedating.......and the free breakfast was great...... a little out of the way from the main road but not too bad once we knew it was only a 5 minute walk to the resturants and other hotels and shopping
Great dining and gathering area. Wifi was pretty slow.
It was clean and private. They didn't have suite I reserved & paid for in advance. Was sent to double room. Complained at desk. Was told by mgr. that she didn't know what to do. my suite already taken. I asked her to find a quick solution because I was getting upset. Found me one.
Staff was very nice and accommodating our flight was at 430 and they let us check out at 3 no charge. Location isn't the best. And there was a ton of construction around the area. Not BW's fault
This hotel was nice and quite, but I was most interested in transportation to the airport. Excellent helpful staff made it all easy.
Recent facility upgrade was great. Everything is cleaner and more modern. Very nice room and beds The breakfast was all starch and occasional terrible eggs. No fruit.
It was clean, staff was friendly and they served warm dinner and breakfast included with the stay.
Location was convenient for early morning flight. My son had a flight as an unaccompanied minor and the extra time needed for paperwork is understandable but it was a 6am flight. There wasn't anything out for breakfast before we left because of the early flight. Additionally, they closed the pool precisely at 10p. They cited security reasons for the promptness but it sounds a bit unnecessary. We weren't able to take part in any of the 'added conveniences' due to our circumstances.
Service, food, cleanliness, the total experience was excellent!
The staff were very pleasant. It was a great value for me and my kids. Breakfast and evening food were great. Popcorn in the afternoon was an unexpected bonus!
The location was perfect for New Year's Eve as the hotel was centrally located near the bars downtown and the room was quite large. The furniture was starting to look outdated and light switches were everywhere rather than near the door. Parking was also a bit confusing as it was across the street at the convention center. The staff was very friendly; however, I was charged twice for the room and it took 14 days to resolve this issue.
Very friendly staff and room was great. Parking is a difficulty as the complimentary is hard to find and the valet is expensive.
Clean rooms and affordable price on the room. The staff sucks! On the floor we stayed two groups in apparently the same family were causing a ruckus at all hours of the night,very late at night. We called twice to say something to the front desk staff and they did nothing. We will not be staying here EVER again.
clean room smelled funky
The staff was responsive to taking care of problems. But, they should not have occurred in the first place. Upon arrival either kayak or the hotel had lost our reservation fortunately I had a copy of the confirmation. When we arrived in the room the room appeared to be acceptable after turning down the bed I discovered the sheets had not been changed from the previous occupant this is something I find completely unacceptable. To their credit the staff did changes to another room
Beds are comfortable and rooms are clean. Set up of room is logical
The entire hotel was run down and dirty. Our bed sheets were stained and everything seemed to have a layer of dust on it. Also the air conditioning would not work and the room was very hot. We would never suggest anyone to stay there. Definitely not a 3 star hotel!
Very clean! Easy to get to - Nice staff - indoor pool Dark depressing old expensive for what it was I think something must've been going on in town for the rates on everything around there to be so high
The room was clean, spacious, and comfortable. I didn't like having my name on the receipt with a different credit card number and an unknown address. It turns out that because I made the reservation online, the credit card number and address were from Priceline.
We were on the third floor in the corner. It was nice and quiet and didn't hear the highway traffic. Breakfast of eggs and sausage plus more was good. There wasn't enough seating area for breakfast.
No smoking room had a musty almost smokey odor. Woke with headache.
Proximity to airport and restaurants. Staff seemed a bit lost. Room smelled dirty and moldy. Comforter was stained. Gnats and flies in the room. Stained counter top beside sink. Numerous light bulbs were shot.
Room was fairly clean, good TV, clock radio worked ok, shower was good. They gave us a handicapped unit (which we didn't ask for) that had virtually no counter space in the bathroom. We had to use the floor. Also, when we arrived at the motel in Dayton, we went to the office to check in at about 6pm on Saturday evening. There was no-one in the office and the door was locked. We had to wait nearly 15 minutes (it was very cold outside) until the clerk showed up. By that time there were three customers waiting to get in. She had been out at one of the units trying to fix the lock mechanism. There was no-one else on duty. If I hadn't already pre-paid for the room on line, I would have left to find another motel. I'm not sure if I'll be back to Red Roof because of it.
Room was clean enough although smelled a bit musty Sketchy part of town, was a female traveling alone and was a bit scared to sleep there
Staff Room smells really bad although i took "100% Smoke Free"
convenient to I-70/75; comfortable beds room smelled strongly of smoke; road noise and parking lot construction
Nothing about this hotel was appealing, other than it was cheap. The TV did work as did the shower but not much else went well. This was sold as a non-smoking room, it clearly was not. The room stunk of cigarette smoke and it was everywhere. The walls even smelled of smoke. The manager was not willing to do anything about it other than offer 15% off our next stay. That is useless as we do not intend on using a Red Roof Inn again.
Right off the interstate. Plenty of restaurants and stores near by. Room was dated, but clean. Lots of shady looking people hanging outside there rooms drinking into the night.. DID NOT FEEL SAFE!!! After normal business hrs front desk has to buzz you in to the lobby like a prison. Booked on Kayak, but charged by Red Roof Inn. They did issue a refund, but it takes at least 3 business days to process the refund. I would not stay here again!
Bed was clean and comfortable.. the lay out was nice.. The bathtub and the cabinets and the sink.. the carpet need to be pulled updated to wood floors..
This is a run down, dirty place. The beds were sagging, the carpet dirty, the furnishings old, the shower rod broken - This is at best a 2 start and really a one star. The parking is horrible with a long walk outdoors to building 5 where my room was. Please take this off your 3 star rating.
Wonderful location, helpful staff and great complimentary breakfast. Our room was in need of an update. and deep cleaning. Furniture was worn and soiled, and mattress was very bad on the fold-out sleeper sofa and needed new/newer linens.
Struggled to find a room late at night while traveling. They had a room available. In very bad need of cleaning and remodeling.
Hospitality was awesome
I appreciated not seeing any bugs in the place. Everything else was absolutely horrid. We have a toddler traveling with us. The only areas we could allow him to play were on the bed and on the coffee table. Everything else was disgusting. Literally, the entire sofa was sticky to the touch. The carpet was sticky, we kept our shoes on at all times. A brand new pair of socks our son had on in the room were dark brown within the couple of hours we were in there. The closet had water damage/stains in the ceiling, highlighted by cobwebs. The glasses in the cabinet still had lipstick stains from previous guests. The toilet is not securely bolted to the floor, so it bangs the wall when you stand. You truly get what you pay for. We left a day early, let them keep the charges for that day (obviously they needed it more than we do, hopefully they put it to good use) and found a hotel for about $30 more. We wanted at least one comfortable night. Apparently they serve breakfast for the guests...after seeing the room I would not dare put their food in my mouth.
Staff was friendly, bed was comfy. Lots of damage to ceiling, kind of dingy... Lots of trash laying around outside of building
The location and the room The couch was horrible, uncomfortable and old.
Staff was Awesome and surprisingly helpful, friendly, and courteous. The evening check in clerk Arminta was exceptional. Breakfast was very well stocked and variety provided a good selection for all breakfast styles. Breakfast area TV a tad too loud in eating area. But that's just.
- Large room low cost - Clean beds - Wifi connection was good - The breakfast bar is Fantastic! Best one I have been too in the US -parking lot was pretty packed with large trucks -carpeting in room was coming up in spots and looked as if it was in place since the 90's -Water fixtures in shower need maintenance (pressure/flow) - No way to adjust heat (bring extra blanket) - Stove dirty and busted up
Bed was very uncomfortable, dated decor and musty smell
The full kitchen, the pullout couch, more than just a hotel room, excellent lighting, a balcony or patio with appropriate doors, plenty of closet and cupboard space, the dishes, glassware and utensils that were provided. A fully functioning fireplace. The staff was extremely friendly and helpful. The next visit I will be more prepared to make full use of the facilities. The balcony was small. The carpet seams were rough. Water temperature was hard to adjust on all of the faucets. The stairs were rotting. They were fuzzy due to lack of direct sunlight.
-modern and new lobby -room was very outdated and did not match the modern decor of the lobby -bistro/bar had a limited menu, I ended up eating out instead of staying at the hotel
Cleanliness and amenidtes A bit overpriced compared to your competitors .
Large room, clean, front desk personnel were very helpful and outgoing.
Comfortable suite with 2 queen beds and pullout sofa sleeper Use of styrofoam plates for breakfast
Very nice place!
Comfy after long day of driving. Pool was perfect.
I liked everything about this place. Very nice, clean, and comfortable. Only problem I had was mt key's deactivated a few times but that could've been my fault.
Clean, quiet room. Front desk staff was helpful. There was a decent assortment of foods for breakfast. Nice to have the option of a grab and go meal as well. Water pressure from shower head was a little low. Quality of breakfast items was so-so.
It was horrible. No wifi. The shower didn't work. Stunk. Road construction in front. Shady characters hanging around. Everything was bad!!!! Wouldn't stay again if it was free!!!
The motel quality
Continental Breakfast was non-existent. Only one coffee cup, Bed linen was stained. Tile in the bathroom was black. not sure if grout or mold. The room "felt" dirty.
The hot breakfast was good except for the scrambled eggs on Sat. morning. The noise from the mech. room for the elevator, which was fairly close (20 ft.) or less was sufficiently noisy to disturb our sleep. The noise level I described emanating from the mech. room next to the elevator and the scrambled eggs.
This guest did not leave comments about this hotel.
I loved the hot breakfast and the bed/pillows were very comfortable!
Excellent, unobtrusive housekeeping over the 3 night stay. The room and all public areas were kept spotless. The hotel staff were all very accommodating and pleasant. Easy access from the main road and I-75.A nice touch: a night light in the lav.
The free hot breakfast was amazing at this hotel. There were several types of cereal, hot scrambled eggs, sausage patties, already cooked oatmeal with various toppings (sliced almonds, cinn+sugar, dried fruit), baked goods, yogurt, waffles + toppings, etc Our room was small to have a king sized bed plus a fold-out couch. It had just one medium sized room and bathroom. The room was very functional, but it would've bothered me to have 4+ people staying in that room if it'd been for more than 1 night.
This guest did not leave comments about this hotel.
We liked the cleanliness and spaciousness of the room. We also liked the hot breakfast, with many quality items to choose from. The only thing we didn't like about the motel, was the first impression, at check-in. The staff didn't even look up from their computer when we arrived, didn't great us in a friendly manner, and didn't explain anything such as breakfast and pool times.
The staff were amazing and everything was very clean. The breakfast was ok. Waffles very good. Eggs and turkey sausage were not good. You could definately tell that the eggs came out of a bag. They were very hard and rubbery. Coffee was fresh and hot.
This guest did not leave comments about this hotel.
This hotel was very clean and most of the staff was very nice. It had many entrances that could be utilized by using your room card for exit and entry. The pool was very nice. The front desk staff that checked us in was rather rude.
Newly built & clean. No in particular.
Great staff, room was quiet, clean and comfortable.
The quality of the foot could have been better. The bananas that were placed out (3 days) were over ripe and looked sorry. The breakfast menu choices could be improved with offerings of cut up fresh fruits, such as strawberries, cantaloupe, berries. Eggs, bacon and pancakes were not kept warm in the serving containers.