Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.2 "World class service."9.6 "96% found the
staff to be very friendly ." 8.0 "80% said thereception staff was great ." 9.4 "94% found therestaurant service to be one of the best ." -
8.7 "Location is great."10.0 "
City centre within easy reach , said 100%." 9.6 "96%liked the proximity to sightseeing ." 9.0 "90%liked the proximity to shopping ." 10.0 "100% thought it waseasy to get to the train station ." 10.0 "Near to public transport , according to 100%." -
7.9 "Good breakfast."
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6.8 "Rooms are ok."6.9 "For only 69%, the
bathroom was ok ." 5.7 "Beds were acceptable for 57%." 6.6 "Only 66% saidrooms were big enough ." 6.4 "Cleanliness of the bathroom was average , said 64%." -
6.2 "Internet is average."5.7 "57% thought the
wifi quality was ok ." -
5.7 "Average comfort."5.3 "For only 53%, the
noise level was all right ." 5.7 "Beds were acceptable for 57%." 6.6 "Only 66% saidrooms were big enough ." -
5.5 "Average amenities."
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4.1 "Value below average."0.6 "94% said the
breakfast was too expensive ."
Overall Rating
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9.4 "World class service."9.7 "97% found the
staff to be very friendly ." 7.9 "79% thought theservice was very professional ." 8.1 "81% said thereception staff was great ." 9.3 "93% found therestaurant service to be one of the best ." -
8.5 "Location is great."10.0 "
City centre within easy reach , said 100%." 9.4 "94%liked the proximity to sightseeing ." 10.0 "100% thought it waseasy to get to the train station ." -
7.4 "Good breakfast."
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6.5 "Internet is average."
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6.2 "Rooms are ok."5.5 "
Beds were acceptable for 55%." 6.7 "For only 67%, thebathroom was ok ." 6.3 "Only 63% saidrooms were big enough ." -
5.7 "Average amenities."
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5.1 "Average comfort."5.2 "For only 52%, the
noise level was all right ." 5.5 "Beds were acceptable for 55%." 6.3 "Only 63% saidrooms were big enough ." -
3.8 "Value below average."0.7 "93% said the
breakfast was too expensive ."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
8.7 "Location is great."
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8.0 "Breakfast is good."
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6.9 "Rooms are ok."
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5.5 "Average comfort."
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4.5 "Value below average."
Overall Rating
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8.7 "Great service."9.2 "92% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." -
8.5 "Location is great."
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7.1 "Good breakfast."
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6.6 "Rooms are ok."6.9 "For only 69%, the
bathroom was ok ." -
5.8 "Average comfort."
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4.5 "Value below average."
Overall Rating
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9.2 "World class service."9.7 "97% found the
staff to be very friendly ." -
9.1 "Terrific location."10.0 "
City centre within easy reach , said 100%." -
7.8 "Good breakfast."
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6.7 "Rooms are ok."6.5 "For only 65%, the
bathroom was ok ." 6.8 "Only 68% saidrooms were big enough ." 5.4 "Beds were acceptable for 54%." -
6.1 "Internet is average."
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5.6 "Average comfort."5.5 "For only 55%, the
noise level was all right ." 6.8 "Only 68% saidrooms were big enough ." 5.4 "Beds were acceptable for 54%." -
4.3 "Value below average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
The hotel staff was helpful, and the location was perfect for a city trip.
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7.7review from
Its very good location in the Altstadt, and parking facilities. The hotel and its facilities were clean, and the employees helpful. The breakfast was somewhat pricey, the more so since we are used to a very light breakfast. That is why we had our breakfast in one of the nearby places.
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6.3review from
The location is excellent in the heart of the city. The room was comfortable and breakfast was wonderful. I would like to stay there next time as well. No. the hotel was very nice.
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6.0review from
Location and price / service ratio.
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5.3review from
Mercure is a very good mid-price chain. The room was good. The location was convenient to the many tourist attractions in the Altstadt. The underground parking garage is much too small. Cars had to be double parked on the ramp and in the small lot outside the hotel. This made many hotel guests unhappy and frustrated the hotel staff.
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8.0review from
Room with a view, excellent location, easy parking. Very clean and spacious rooms!
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4.4review from
free drink on arrival, and location of hotel reception not so easy to find
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7.6review from
Complimentary provisions in the room as I was busy with a conference.
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8.0review from
Excellent location and ambience
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7.2review from
good location, nice room at reasonable price hotel parking was available, but not informed properly (I used other public parking)
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7.7review from
Its very good location in the Altstadt, and parking facilities. The hotel and its facilities were clean, and the employees helpful. The breakfast was somewhat pricey, the more so since we are used to a very light breakfast. That is why we had our breakfast in one of the nearby places.
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7.6review from
Complimentary provisions in the room as I was busy with a conference.
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7.2review from
good location, nice room at reasonable price hotel parking was available, but not informed properly (I used other public parking)
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6.0review from
The hotel staff was helpful, and the location was perfect for a city trip.
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6.3review from
The location is excellent in the heart of the city. The room was comfortable and breakfast was wonderful. I would like to stay there next time as well. No. the hotel was very nice.
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6.0review from
Location and price / service ratio.
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5.3review from
Mercure is a very good mid-price chain. The room was good. The location was convenient to the many tourist attractions in the Altstadt. The underground parking garage is much too small. Cars had to be double parked on the ramp and in the small lot outside the hotel. This made many hotel guests unhappy and frustrated the hotel staff.
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4.4review from
free drink on arrival, and location of hotel reception not so easy to find
