Pros (+) Spotlessly clean nice staff and location
Cons (-) Bell boy to carry case up two floors
4 stars
Southernhay House Hotel
36 Southernhay East, Exeter, EX1 1NX, United Kingdom
Exeter, United Kingdom
See location+44 139 243 9000Photos of Southernhay House Hotel
Overview
Luxury hotel with a 24-hour front desk and a restaurant This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite. Southernhay House Hotel offers 11 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Exeter hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Amenities at Southernhay House Hotel
- Adults only
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Trash cans
- Conditioner
Dining
- Electric kettle
- Minibar
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
General
- Seating area
- Slippers
- Sofa
- Telephone
- Carpeted
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- TV
- Smartphone dock
Accessibility and suitability
- Adults only
- Hypoallergenic
- Allergy-free room
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
Outdoor
- Terrace/Patio
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
Reviews of Southernhay House Hotel
8.4
Very good
503 verified ratings
Wonderful
317
Very good
98
Good
46
Okay
13
Fair
19
Mediocre
4
Poor
6
Summary of reviews
Guests say
Guests had a mixed experience at the hotel. Many praised its great location, friendly staff, and fantastic cocktails, particularly noting the positive interactions with bartenders. However, complaints regarding the cleanliness of rooms, noise levels, and small room sizes were prevalent. Some guests mentioned feeling that the hotel lacked charm in common areas and felt that service could be inconsistent in terms of responsiveness.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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8.4 out of 10
405 reviews
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a very good breakfast, and guests have described the dinner as delicious. The bar area is great, and the food was fantastic, especially the breakfast. Two out of four were vegetarians and there was a great choice.
What are the hotel's unique features?
The hotel is a beautiful building with modern amenities, and the staff are exceptionally courteous and friendly. The bar staff make great cocktails, and the breakfast pancakes are hot and fresh. The hotel is ideally sited for access to the city center, restaurants, museum, and cathedral.
How is the hotel's location and accessibility?
The hotel is well situated within easy walking distance of the Cathedral, shopping areas, and quayside. It is situated in the center, just a short walk from the cathedral and historic town wall and shops. The hotel is in a wonderful leafy residential area just a short walk from the cathedral and city center.
What are guests saying about the hotel's staff?
The staff are phenomenal, helpful, friendly, welcoming, and polite as well as good fun, always willing to stop and chat and share a joke or comment. The receptionist grabbed our two suitcases and ran up two flights of stairs with them! The barman was very nice and friendly.
What are the hotel's room amenities like?
The hotel offers lovely rooms with very comfortable beds and good quality bed linen. The rooms are well appointed and very clean. Tea and coffee facilities are adequate, and the bar staff make great cocktails.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Visits
February is considered the low season, which may offer more affordable rates and fewer crowds.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Exeter Cathedral, Princesshay, and the Guildhall Shopping Centre, making it an ideal base for exploring the area.
Check Room Amenities
Some guests noted that certain rooms lacked a full-length mirror and a fridge. It's advisable to confirm the availability of these amenities when booking.
Take Advantage of the Garden
Guests appreciated the hotel's garden as a quiet spot to relax. Consider spending some time there for a peaceful retreat.
Be Mindful of Room Temperature
Some guests found the rooms to be exceptionally hot, especially in the absence of air conditioning. It's advisable to consider this when planning a visit, especially during warmer months.
Consider Parking Alternatives
While the hotel does not have its own parking, guests suggested nearby parking options to navigate local restrictions effectively.
Enjoy the Bar and Lounge
The hotel's bar and lounge area received praise for its beautiful decor and cozy atmosphere, making it a great place to unwind and socialize.
Inquire About Special Dietary Needs
The hotel offers special diet menus upon request, making it suitable for guests with specific dietary requirements.
Appreciate the Hotel's History
Guests enjoyed the hotel's Georgian-style architecture and its blend of modern amenities with historical charm. Take time to appreciate the unique character of the property.
Location
36 Southernhay East, Exeter, EX1 1NX
What's nearby
- Southernhays Park248 yd
- Exeter Cathedral271 yd
- Princesshay392 yd
- Royal Albert Museum and Gallery0.3 mi
- Rougemont Castle0.3 mi
- Exeter Synagogue0.3 mi
- Spacex0.3 mi
- St Nicholas Priory0.4 mi
- St James Park0.6 mi
- County Ground Exeter0.8 mi
- Royal Devon and Exeter Hospital0.9 mi
- Devon Partnership NHS Trust1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Southernhay House Hotel
Low season | July |
|---|---|
High season | September |
Average price (weeknight) | $279 |
When to book a room at Southernhay House Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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FAQs when booking at Southernhay House Hotel
Nearby hotels and places to stay
Closest
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See most recommended stays in ExeterGood to know
Value for money | 7.8 |
|---|---|
Distance to city center | 0.4 mi |
Nearest Airport | Exeter |
Distance to airport | 5.0 mi |