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The friendly atmosphere and ambiance of the staff and the hotel itself. the receptionist staff were extremely helpful as were others as well
Hotel was nice , rooms were basic, staff were friendly and helpfull
Good value for money.Breakfast Furniture was old.
Beautiful old and historic building! Loved the location right on the walking area of the old town. The hair dryer in the room was very old and non-effective. Otherwise, everything was super!
Traditional and "old" character of the venue trouble with hot water
Comfortable and clean bedroom.
It's an authentic hotel, interesting to see some pieces from olden years. Good to have parking free.(if you can find it) It's literally old. Beds are squeaky and uncomfortable, we couldn't sleep well at all. People at the front desk could be much more friendly. There is one thing you should definitely bear in mind; forget about going there by car. Even if you have GPS and considering it's very small town, still it's freaking to find out how to get to the entrance. It's on a "no cars allowed" street and hotel people are not enthusiastic for you to find the rear parking lot except for telling you a labyrinth puzzle.
staff very helpful. Age of hotel. Location. no air conditioning. No bar open inside the hotel.
breakfast in the garden is nice if the weather is good parking was difficult becase map had insufficient details on how to reach it, since it is in pedestrian area
Excellent value for money and location. Very friendly staff and clean rooms. Great for young couples.
Standard hotel, but not for spend holiday.
The breakfast is nice and variable. The room and the bathroom is very simple, even the furniture. Everything is far away. (like Wörther See etc.) The videos are old ones and not so many.
good no everithing was fine
Good reception service. The basics were fine. Parking facilities, but had to pay for them. Location was not inspiring. Room was adequate, but again nothing inspiring. Free mini bar had no means to open the bottles. Free internet is a good idea but somehow a bit limited / again uninspiring. Room was not good looking although clean and fine. Compared to other hotels I've stayed at for a cheaper price this was below expectation. Breakfast was confusing - staff were there but disinterested. It looked like there was an omelette cooking service but no one was manning it. We could not find plates for our food selection so used the small saucers on the table. The tea out of the machine was cold. Basically ok but a bit overpriced for the unenchanting experience.
Good hotel, but it is a pity there was no restaurant in the hotel
The hotel can be easily reached from the highway (Take the faaker see exit direction city center Villach). Staff was friendly and helpful. Position is ok but not really close to the center: you need to take car to visit it. Breakfast was good and various. A nice surprice was that minibar was free.
the service was good the staff was helpful the quality was good and above all free overseas calls was very good.
Hotel clark is friendly. They serve omelet in the breakfast. You can use internet in TV. Free mini bar. Near town area.
clean modern & comfortable if you seek traditional atmosphere it is not your place. It is good for business travellers.
Relatively easy to find after along day of driving. Friendly, helpful staff. Easy walk to the tourist area of town. Good breakfast buffet. Complimentary minibar was a very nice touch. The in room internet service was for surfing only, not for email. The free phone calls to 43 counties did not include Canada.
location in the city center The restaurant however in the hotel does not accept room charges nor credit cards. Food quite basic. Sometimes noisy as the windows are on the street side
We wanted a hotel within walking distance of the train station and close to the city center. Nice rooms. We had to leave early to catch a train and could not stay for the breakfast.
Friendly staff; clean; convenient Need aclock in the room and information on phone etc:
Location, lovely rooms, breakfast, closeness to the city attractions
Superb views and setting.
Inreasing the A.C cooling
Very friendly staff and location No air-con
Nice layout of room and great view
Room is very good, free internet, reasonably priced pay-TV and the staff were helpful and friendly. The "gem" at this hotel, though, is the restaurant. The food I ate was deceptively simple but absolutely perfect.
The staff was so very helpful, very clean accomadations, highly recomended!
Very clean and new, excellent fitness area The room was extremely cold, they were not able to adjust the temperature to the desired level,
Very modern design, but very comfortable. Breakfast is very nice. Nothing.
carparking system nope
It was possible to leave our car in the hotel garage for a few days while we continued our journey by train.
The location of the hotel is good as I needed to access by train. The room is clean and provided what was required for a good night sleep. The breakfast is of good quality and I was able to eat earlier than usual as I had a very early start on the check out day.
its situation the hotel room
very good and helpfull staff, breakfast too high price for internet
The staff are excellent and very friendly. The hotel is in an excellent location. Close to everything.
The central location and close proximity to the railway station/buses made it very convenient. The room was very clean. The buffet breakfast was plentiful. The staff were very pleasant
Friendly staff at the front desk It was very warm, no air co in the standard room we booked
Good internet connection by Wifi or cable. Very good breakfast.
late check-in and good breakfast somewhat characterless
This is a beautiful hotel, we liked it a lot! The Tv had no remote it had to be changed by hand, bit old fashioned in this day and age,
Everything was perfect! All the staff were friendly and helpful. The hotel was very quaint and comfortable, no detail was left out in the decorations. The location was close to everything. It was relaxing and enjoyable. The breakfast was anything that you desired and the dinner was very nice. We would definitely go back.
I missed air condition especialy during the night.
Very clean, well located, great breakfast. The hotel is a 5 minute walk from the train/bus station and only a couple minute walk to the old part of the city.
Beautiful, big, clean room right in the center of the city! Terrific for our family of five! Great breakfast!
The location was excellent and the rooms were large and comfortable. It was very close to the train station and to the downtown restaurants and shops. Villach is a beautiful area. We had two triple rooms. We had an early bus to Venice and they graciously allowed us to have breakfast before normal hours, There was no air conditioning - one room was a corner room and had a cross breeze and was ok. The other did not and was extremely warm. The night staff did not speak english and there was no fan available to help circulate the air. A rough night for one room.
The breakfast was good. Nice and comfortable rooms. Direct in the city center, very central Small reception. Difficult to park direct before the hotel.
We had a very early start. They packed us breakfast and lunch. They treated us wonderfully. Our room was quiet warm on 3rd floor when we arrived. Ir was okay after using the fan.
Room was very spacy and comfortable. The breakfast buffe and room very nice and service given by the breakfast hostess was excellent.All staff very friendly. Nothing really, we liked all of it.
It is nice and clean, easy to reach in the center of the city the hotel is located in the center, facing the main road, because of that, you can be disturbed by the street noises.
A very nice room in a very good location
The staff were very friendly and helpful. They were attentive but never over-powering. The room was very nice. Very easy to switch to "wrong"channel on TV remote.
The breafast was acceptable. 24 hours check-in,check-out. 1) It was not cleaning for 5 days. 2) The price list of services not included in the hotel price was not clearly presented, so I payed unreasonable twice price for the minibar (for instance 1light light and light bottle of 0.3l of beer = 2.90 Euro).
In the vicinity of a station, not the central station (hauptbahnhof), but a smal one on the line to slovenia.
Everything was great
The people at reception were very helpful. There was no internet connection as opposed to what was written on the home page at the time of booking. It is a good hike from the railway station.
you have to climb many stairs to go to the rooms - no elevator or help with the suitcases.