Staff were very friendly and helpful. Room seemed fairly modern. Unfortunately the pool was closed for maintenance. Continental breakfast had limited offerings.
2 stars
SureStay Hotel by Best Western Fairfield Napa Valley
3331 North Texas Street, Fairfield, CA 94533-9715, United States
Fairfield, CA
See location+1 707 426 6161Photos of SureStay Hotel by Best Western Fairfield Napa Valley
Overview
SureStay Hotel by Best Western Fairfield Napa Valley is located in Fairfield and offers free Wi-Fi. It also provides a bowling alley, an outdoor pool and a 24-hour reception.
There are a range of facilities on offer to guests of the hotel, such as laundry facilities, luggage storage and a concierge. Additionally, the multilingual staff are available to offer assistance.
All rooms at SureStay Hotel by Best Western Fairfield Napa Valley are comfortably furnished and include a refrigerator.
Napa County Airport is less than a 25-minute drive from the hotel. The Jelly Belly Candy Company is an easy car ride away.
Latest deals for SureStay Hotel by Best Western Fairfield Napa Valley
Amenities at SureStay Hotel by Best Western Fairfield Napa Valley
- Outdoor pool
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Roll-in shower
- Elevator
- Accessible by elevator
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Dining
- Microwave
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Services and conveniences
- Wake-up service
- Concierge service
- Key card access
- Express check-out
- 24hr front desk
Pool and spa
- Hot tub
- Outdoor pool
- Pool with a view
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Free parking
- Private parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Things to do
- Golf
- Bowling
General
- Family rooms
- Storage available
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Bedroom
- Alarm clock
Health and safety
- Daily housekeeping
Reviews of SureStay Hotel by Best Western Fairfield Napa Valley
7.2
Good
989 verified ratings
Wonderful
287
Very good
133
Good
146
Okay
81
Fair
94
Mediocre
50
Poor
198
Summary of reviews
Guests say
Guests appreciated the hotel's location and friendly staff, but many expressed concerns about cleanliness, service issues, and the presence of unsavory individuals on the property. Some rooms had maintenance problems, and the breakfast options were lacking compared to previous stays.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.3 out of 10
4 reviews
All reviews
Pros (+) The location was good.
Cons (-) Room wasn’t ready until after 3pm. The A/C in our room wasn’t working. Gave me trouble about switching rooms. It was way too muggy in the room and didn’t even offer anything to make up for it. Not even an apology.
Pros (+) Close proximity to restaurants and shopping.
Cons (-) The room was nasty dirty, dated and run down.
Pros (+) Everything went well with our stay..Staff was always there when needed and same with house keeping..Nice people over all..No bugs in the room at all and our dog got to stay with no questions asked..Had a microwave in our room that must be requested before getting there..
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The breakfast includes a variety of food items such as cereals, bagels, hard-boiled eggs, and yogurt, ensuring a delicious and satisfying start to your day.
Are there any nearby attractions or activities?
The hotel is conveniently located near Paradise Valley Golf Course, Rancho Solano Golf Course, and other attractions, offering opportunities for leisure and entertainment during your stay.
What are the hotel's cleanliness standards?
The hotel maintains high cleanliness standards, with clean and organized rooms, as well as a dedicated staff ensuring that the rooms and common areas are well-maintained and neat.
Is parking available at the hotel?
The hotel offers free parking, providing convenient and hassle-free parking options for guests, ensuring a smooth and enjoyable stay.
What are the hotel's unique amenities?
The hotel offers a range of amenities including an outdoor pool, a hot tub, and a pool with a view, providing guests with opportunities for relaxation and enjoyment during their visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Freeway
If you're a light sleeper, consider requesting a room away from the freeway to minimize noise disturbances, as some guests found the freeway-facing rooms to be noisy.
Check for Refurbishment Notices
Before your visit, it's advisable to check for any refurbishment notices to avoid inconvenience, as a few guests arrived to find the hotel closed for refurbishment without prior notification.
Consider Room Amenities
If you value a well-equipped room, consider checking for amenities such as an ironing board, iron, coffee maker, microwave, and refrigerator, as these were appreciated by several guests.
Be Mindful of Homeless Presence
Some guests observed a significant homeless presence around the hotel, so it's advisable to be cautious, especially when arriving late at night.
Verify Breakfast Offerings
If you're expecting a substantial breakfast, it's recommended to verify the offerings beforehand, as some guests found the breakfast options to be limited compared to their expectations.
Request Late Housekeeping
If you prefer housekeeping at a later time, consider requesting this in advance, as a few guests mentioned that housekeeping came early during their stay.
Check for Pool Maintenance
If you're specifically interested in using the pool, it's advisable to inquire about its maintenance status, as some guests found the pool to be closed for maintenance during their visit.
Consider Nearby Dining Options
The hotel's proximity to dining options was appreciated by guests, so consider exploring nearby restaurants for added convenience during your stay.
Be Aware of Check-in Procedures
Some guests noted that after a certain time, check-in was required outside, so it's advisable to be mindful of the check-in procedures, especially if arriving late.
Inquire About Elevator Availability
If you have mobility concerns, it's recommended to inquire about elevator availability, as a few guests mentioned the absence of elevators, which could be inconvenient for some visitors.
Location
3331 North Texas Street, Fairfield, CA 94533-9715
What's nearby
- Paradise Valley Golf Course0.8 mi
- Rancho Solano Golf Course2 mi
- Driven Raceway2.2 mi
- Allan Witt Park3.1 mi
- Suisun-Fairfield Amtrak Station3.2 mi
- Ledgewood Creek Winery and Vineyards3.7 mi
- Anhueser-Busch Brewery4.8 mi
- Travis Air Force Base Heritage Center5.8 mi
- Rockville Hills Regional Park6.5 mi
- Scandia Family Center6.5 mi
- Green Valley Country Club7.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about SureStay Hotel by Best Western Fairfield Napa Valley
Low season | March |
|---|---|
High season | May |
Average price (weeknight) | $68 |
Average price (weekend night) | $100 |
When to book a room at SureStay Hotel by Best Western Fairfield Napa Valley
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at SureStay Hotel by Best Western Fairfield Napa Valley
FAQs when booking at SureStay Hotel by Best Western Fairfield Napa Valley
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in FairfieldMost recommended
See most recommended stays in FairfieldGood to know
Value for money | 7.9 |
|---|---|
Distance to city center | 2.8 mi |
Nearest Airport | Napa County |
Distance to airport | 14.4 mi |