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Staff unlocked our room to a stranger at 930 AM no questions asked. Food took over an hour and was incorrect when received Staff in every department of the hotel and casino were rude and far from helpful with any issue or resolution Random $60 charge placed on our credit card Hotel phone was broken
The rooms were clean and very comfortable. We stayed in the North Tower newer section. Great beds, and shower. Staff was very friendly and helpful. Smoke from the casino permeated most of the hotel but not our room. The steak house was closed in Wednesday but the bar food was very good in the Portage Bay Bar.
Easy to get to. Not too classy even for a first nations establishment. The operating staff was pleasant but generally non-professional...mainly seniors and inexperienced youth. Breakfast bakery items were stale both days. Paid extra to book the breakfast-included package but breakfast buffet was free to hotel guests anyway.
None Not clean, room smells bad
Close enough to where I'm going. The bed is kind of saggy.
Leaving Stick carpets, filthy walls, bloody ceiling, fire detector hanging from the ceiling, comforters were dirty n stinky, worst continental breakfast ever! Worst hotel stay of all time!
Proximity to US/Canadian border Check-in process was lengthy as reservation wasn't found; Was given keys to a room that was already occupied! Then key to correct room did not work.
Nothing I didn't like the room, bed, breakfast, and basically everything. It was stated that it was like Best Western Inn but it is nothing close to it. One of the worse place I ever stayed in.
This guest did not leave comments about this hotel.
It was close to where we needed to be A bit noisy. We could hear the adjoining rooms very clearly!
Staff were so friendly and helpful
I liked this hotel for its price. The room said it was non-smoking, yet it had a smokers funk to it.
Location and cost. The hotel is becoming run down. Bed was sagging, both comforters had stains/tears.
The amenities that were advertised were actually there. The breakfast was good. Close to stores and places to eat at. The pool was nice and warm!! The clerk at the front desk when I checked in was not prepared to check us in. He said he was running an audit and could not look up my reservation. He wrote my credit card info down, and now I have credit card fraud, and have to go through that hassle.
Clean friendly and convenient for the price
The hotel was great. New property. Nicely decorated, large rooms, friendly bar and the dinner the chef pulled together for me at 9:50 when they were actually closed was top shelf. I would highly recommend the place. Two free drink coupons and a free breakfast was icing on the cake. Bar had good selection of local craft beers on tap. Also friendly, efficient staff front desk, bar and resturant Nothing the place was go retry much perfect.
The hotel was new and kept very clean. All of the staff were very friendly. We've stayed at other Oxford Suites and have been very happy with the accommodations. The pool looked small and was closed.
The location. The staff. Our cable was out the entire night and they did not offer to fix it or discount our bill.
Everything is so new and beautifully decorated. We loved the complimentary happy hour and breakfast. We were extremely comfortable. Thank you!!
Clean, friendly and helpful staff, spacious rooms (especially the bathroom), enjoyed the happy hour and hot breakfast!
Very nice and comfortable. One of the nicest hotels that we have stayed in. Everything was perfect.
Clean and nice beds Food wasn't good and no room service
The staff were incredibly helpful and polite. The room was larger than I would have expected, especially for the price I didn't hear any road noise, or noise from other rooms. The blackout curtains were the best I've seen in any room, at any price
I liked that they had a nice fitness room and a sauna and a steam room plus a hot tub There was nothing I didn't like
We will totally use this hotel chain again. Had a GREAT experience!
The staff was very nice and accommodating. The lobby is very nice. Or room was by the pool, it was pretty loud (yelling kids) and the room was kind of damp because of being by the water. You can't open your windows unless you want everyone from the pool to see into your room. The door from our room out to the pool was very old and hardly worked- you had to jostle it to get it to open. The hot tub seemed dirty. There was water leaking from the base of our toilet.
Bar was fun , nice employees and good drinks
Staff were helpful with nearby events and restaurant locations.
We stayed here because we had a parent/student orientation at WWU. It's pretty convenient to get downtown or to WWU from the hotel.
Easy to get to with very good value. The hotel was clean, well maintained basic service. It is right off the interstate exit, but little noise from the road. Convenient access to downtown Bellingham, choice of nice running trails within 1 mile hotel.
The employees were friendly and helpfull and the breakfast was convenient. The internet was not up to par. At times we could not load a page. There have been previous complaints of this but I took a chance that they had upgraded.
At the price point, this hotel was amazing! Basic and Clean hotel with very attentive staff. The staff went out of their way to be sure we enjoyed our stay. The outdoor pool was clean and very warm. Whenever we went to the pool, staff immediately brought out fresh towels for us. The choice of restaurants within walking distance is wonderful too....Mexican and Thai food was great. Can't complain about anything. It's not fancy, but at the price point I don't think you can beat this hotel.
A little outdated, but not rundown--kept clean and neat, and staff was friendly and helpful. The sauna in the workout room was great after a long day of traveling. Good location with restaurants within walking distance. Also, lots of cable channels (more than on the in-room guide:)
Great value and location. The staff was friendly and hospitable. Room was clean and had all essentials, nothing too fancy. Excellent continental breakfast with the BEST coffee we've had at a hotel!
Very friendly, very clean, very attentive. It's nice to see people taking pride in their business.
You can walk to a dozen different restraints and other stores. Right by the freeway. Staff is friendly & super helpful. Nice room!
Staff was amazingly helpful and courteous. Rooms were clean and comfortable.
Bed and room were comfortable and the motel was quiet. Staff was friendly. Room had a refrigerator and coffee maker. Breakfast included some good quality fresh fruit. Obviously an older motel and not the Embassy Suites but it was perfect for us. The price and location were great and it was far from being a dump or fleabag. I'd stay here again and would recommend it to anyone who's not a snob. Carpet had some stains. Microwave was a "community" microwave in the hall (never seen that before). Pastries for continental breakfast were individually packaged (like you'd buy at a convenience store).
Well-priced hotel, very clean, coffee machine, fridge, finishes were nice. Also, the manager was kind enough to let me check out late. The breakfast spread was very nice. Excellent service, would definitely stay here again. A little close to the highway, but noise wasn't bad. Heater was a bit loud. The water in the shower was not as hot as I would have liked. Overall very little to complain about!
Breakfast, amenities, would definitely stay there again next time I'm in Bellingham I only stayed one night but had no issues
Just in town for the marathon, and needed an inexpensive place to crash. It's true that the hotel is a bit worn, but everything was spotlessly clean. Breakfast was better than we'd hoped - nothing hot (unless you count the instant oatmeal) but lots of choices, both carb and protein. We were also very happy with the service. All the staff were super nice and accommodating. Even though this place isn't fancy, they had everything the premium hotels offer - just in a more "homestyle" way. If we're in town, we'll stay here again. It's a touch shabby, but that didn't bother us. Great value.
The pool room size was spacious Shuttle to airport was great Paper plates and plastic cutlery at breakfast Room temp was cold
Clean, quiet, well-located near stores and mall. Staff was gracious and breakfast plentiful. A great deal for a family.
I visit kids and grandkids in Bellingham. I stay here because of the pool, sauna and hot tub for the family fun!
Convenience, breakfast and location. It was suitable for extended stay. Could have been cleaner.
The included cooked breakfast was good.
The rooms were immaculate, quiet and very comfortable. Used the hot tub for a nice soak after working all day. No complaints!
The wireless access connection was good. Hot breakfast and not just cereal and muffins. Staff is friendly. The tv cable was slow. Trying to find something to watch was a drag. One of my bathroom towels had a very light long red mark on it like it wasn't changed out yet it was still folded nice and neatly. Lead me to inspect all the other towels before use.
Bed was great and Internet was fast. No elevator for all our luggage, had a dirty towel.
Overall, great room with a good value! The room was a little muggy
The young ladies at the check-in counter are very competent and courteous. They made us feel welcome and important. The lady who cleaned our room, Kumari, was extremely helpful, kind, and conscientious. Our room was very comfortable, and our King bed was one of the most comfortable beds my wife and I have ever slept in! We utilized and enjoyed the Keurig Coffee makers, with Starbucks coffee in our room. We loved having a cup in our room before going to the well-prepared and delicious complimentary breakfast. This is the 3rd time we have stayed here and we will continue to do so when lodging is needed in Bellingham. Nothing!
I haven't stayed in a Best Western for years so I was pleasantly surprised by the ultra comfortable room, extremely comfy bed, super quiet walls and windows, and just overall very homey feel. I slept like a rock and had no issues getting up at sunrise for some nearby wildlife photo work, I felt so rested and so did my entire family. Plus the continental breakfast was great! We were worried it was so close to the highway but you couldn't hear a thing in the room.
The room was the nicest Motel6 room I have stayed in. Modern, super large and with a booth which made it nice to work and eat at and also with a fridge and microwave and full tub. Even though there isn't anyone in the rooms next to me, I can hear others in the building. Sound really carries and across the floors as well. But there are not many here and they don't have many rooms open as they are still remodeling so not really an issue. You could feel the table vibrate when the train comes though but it wasn't really annoying. The thing that DID bother me was you had to ask for access key to the laundry room and they were kind of stingy about it. And they would not provide quarters. I have not had issues using laundry at other motel 6. its inconvenient to go find a laundromat when you are traveling and I have been on the road for a week so needed to do laundry, so i definitely deduct starts for this. Its should just be made available to guests, no problem. Its not like its free for people to abuse. This motel is kind of hidden. Most people do not even realize its here.
I liked the owners and the ease of access to the hwy. Everything one would need was nearby. Also, it was quiet and we were here over the week end.
Online booking was convenient but staff got wrong booking info as far as check-in time Staff was so rude and made us pay for an extra 24 hours because he was confused about the booking. The whole place smelled like mold and vomit
nicest motel6 rooms i have ever seen and ive been all over the country easier access to room itself and laundry would make it perfect
Loved the remodeled rooms and the quiet location. Staff was incredible. Quite impressed overall, we had a great time! Low water pressure in shower. WiFi slow at times.
Quiet, clean, comfortable bed; very responsive staff. We had a very small issue which was handled quickly and to our satisfaction extremely rapidly and in a friendly manne. Nothing
Very clean, up-to-date room. Very comfortable bed. The breakfast was good. The shampoo smelled good as well. The booking confirmation stated I would have a microwave and refrigerator which neither was in the room. The bathroom needs a vent fan.
Large clean room, friendly staff, good breakfast and convenient to I-5 Small parking lot and we did not know about the "master switch" so woke up in the early AM and none of the lights worked until we reset it.
friendly staff, clean updated feel, good breakfast. Would have gave excellent for overall stay, except neighbor with barking dog was annoying in the evening hours.
Love staying in springhill suites! Bathroom and shower room didn't have locks or much privacy.
The rooms were modern and clean, and the location was conveniently close to I5. The staff was very friendly and helpful. The split bathroom design was a bit strange, and the master light switch took a day to figure out exactly. The breakfast eggs were almost pureed which was intresting.
Amazing views and location overall. Few food options. Breakfast buffet and BBQ were awful. Seating at the restaurant is a complicated ordeal, hostesses make you want to leave but there is no options close by so you are stuck with the bad service and bad food. Resort prices but certainly not resort quality. The rooms were refurbished a few years ago but not the bathrooms.
Great location, good room overall (not the bathroom), excellent service, activity center. Moldy tiles around bathroom tub, limited food options, poor quality breakfast buffet, pool area and spa bathrooms could improve cleanness.
Nice bathroom and shower Area traffic
The hotel was newer and non-smoking. It was easy to access the mall and shopping from. The location was very noisy on a busy road. Although a newer hotel, the bathtub walls were very stained and felt dirty. The fridge was directly across from the bed and had a loud shrill noise so was difficult to sleep. The dresser drawer was stuck.
It's pleasant, clean, and luxurious. I love staying here.
Free breakfast None
The hotel is new and very clean, The staff is friendly and has a inviting atmosphere, the breakfast was better than expected ,so that was nice. Over all I would go back. The swimming pool was nice temperature and not too small. We were concerned about the yellow color to the hot tub water and the very strong smell of fish. When we pointed it out to the staff, they apologized and said they would get maintenance.
Updated , clean and comfortable bed The entrance was too narrow for my car and the back wheel was scratched on the curb Ertha
great breakfast, buscuits and gravy, sausage, waffles, fresh fruit, nice room
Fabulous hotel! The room was clean and beautiful. Easy check in and great continental breakfast. If We area in Bellingham this is the place We will stay! Mary & Greg No
I just loved the bed best sleep in a motel in years. Very clean. The lady doing the breakfast was just lovely. The only thing I can think of ... a little bottle of body cream in the bathroom would be nice.
great location for leaving on an early flight meets the usual high standard that we look for at LQ hotels Also enjoyed the affordable rates and upgrades to larger rooms
All of the above. Beautifully decorated too! Nope. A fireplace in our suite would have made it an 11/10. ;)
Particularly for a family - kitchenette could save a lot of money
New building, lrage rooms, friendly staff and decent location. The $75 dollar pet fee (they call it a non-refundable deposit). I can see if you are staying here for a week but a single night the price is steep to keep Fido with you. Thankfully the staff was really cool about it and waved the fee (kudos!)
the inn was quiet, the staff pleasant, cleaning staff were very good and responsive should not be listed as disabled room... no walk in shower, tub side to high to climb over, grab bars were behind the toilet, so were useless
It's a great 50$ hotel not a 80$ hotel even the breakfast was so cheap the oj was watered down
Great central location for any shopping in Bellingham. The continental breakfast end time could be set for a later time then 9:00 am. and there could be more tables set up in the continental breakfast room.
We were looking for a place to rest for the night as we were just passing through. The room was clean, it had a continental breakfast, and that staff was very friendly. The breakfast suited my needs I was able to grab a bowl of cereal and a waffle and I was back on the road. I wouldn't recommend this hotel if you are planning on staying for a few days The beds, and pillows were pretty uncomfortable. The Pillows were like rocks, and the bed wasn't much better. The room could use a little updating the toilet and tub could be replaced.
Poor customer service. Booked using booking.com. Said they did not have the reservation that had been booked two weeks previously
It was very cheap and clean for the money we paid. Looks like it's still be updated. The room was find except the bathtub was pink and very outdated. Was very functional and clean, just outdated. How outdated parts of the hotel were.
Staff was friendly, fun, helpful...even remembered me from a previous trip! The park 'n fly option was great for a direct flight to Las Vegas from Bellingham International Airport. Park 'n fly on way home...could use a cab/shuttle on way home...took a while to get a taxi.
Not very much. Uncomfortable bed and not very big. Lack of security on the internet and extremely slow!
The night clerk was very helpful and pleasant. There was no hot tub available even though it was advertised as having one. We got a bill during the night under our door that had the total charged for the previous bill on our bill so we thought we were getting charged even though we had already paid. The clerk the next morning said the guy at the front desk who ran the bill was new. He should have been better trained.
Typical international hotel, spacious rooms and basic-american-style breakfast. good facilities and friendly front desk-staff. no complaints whatsoever.
Very friendly and clean.
Very clean updated room. Great value for the price. Nice breakfast included. All staff we encountered were friendly and courteous.
The room was very nice and spacious, clean. Location was great!
Location, easy access to meet Alaska State Ferry. Could see ferry approaching terminal, walking distance away. Friendly staff. Vehicle access to parking lot was difficult, winding driveway, possibly due to construction. Television picture was quite small, though screen was bigger. Price was kind of high for purpose of our trip - meet ferry to drive off a vehicle.
Love this hotel. I will definitely stay there again