Ferno Hotels

Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.

Very nice incredible value Nothing

Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.

Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.

Comfortable, clean , great staff Basic

Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.

The hotel was very modern hip stylish and the staff was extremely welcoming and accommodating!

Clean, spacious room

Very clean room, good staff, and great food at the bar.

Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.

Convenience to airport and trains, quality of facility and rooms, staff very helpful

We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.

Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.

It went beyond expecation, especially for an airport hotel.

Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars

Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention

Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.

The staff were friendly and accommodation. Would prefer a softer bed. Not the best view

The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.

Very affordable, clean, comfortable, and well-placed for flights out of MXP.

Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.

Convenience to the airport, attentive staff, cleanliness, shuttle to airport. We were overall with everything about the hotel and would recommend it.

The staff was very friendly, competent and professional. The room was spotless. Wireless was wonderful to have after weeks without it. The shuttle was right on time. Absolutely flawless stay there.

the staff was very helpful and understanding. beakfast was excellent. the location was hard to find

We wanted to be near the airport for an early flight. We were so pleased with Holiday Inn Express. The shuttle was very convenient, the room was super clean and comfortable.

Excellent service, clean and modern. Good breakfast. Shuttle service to Airport is not where others are. It is 4€ and leaves from door 4 bus stop 4. No restaurant on site.

Nice clean rooms, great breakfast! Airport shuttle bus stop w2as hard to find and not very well labled at the airport so we wandered around and could not find it. The reception desk staff at the adjacent Sheraton were very helpful and gave us directions to the shuttle stop all this taking about an extra hour at the airport.