Hotel & Spa Dar Bensouda

The hotel offers a stunning spa and wellness center, a Turkish bath, and a beautiful indoor and outdoor pool with a view.

The staff is incredibly welcoming and helpful, providing great advice about the city and ensuring a comfortable and enjoyable stay.

Guests can enjoy delicious food at the hotel's restaurant and have the option for food to be delivered to their accommodation.

The hotel is situated in the heart of Fez’s old medina, near popular places to visit, but guests should be prepared for a walk to get to the Riad as cars only go to the outskirts of the medina.

The hotel offers very spacious rooms with comfortable beds, a great bathroom, and stunning rooftop terrace views.

Several guests recommended booking a room with a balcony facing the fountain for spectacular views.

Some guests found the hotel's airport shuttle service to be expensive and opted for local taxi services instead, which they found more cost-effective.

Many guests praised the hotel's hammam and massage services, highlighting them as a must-try for a relaxing experience.

A few guests mentioned that the riad can be noisy in the morning, so light sleepers may want to consider this when booking.

Guests appreciated the authentic Moroccan experience offered by the hotel, from the traditional Moroccan tea upon arrival to the historic ambiance of the 17th-century riad.

Due to the complex layout of the Medina, guests recommended taking advantage of the hotel's pickup service to navigate the car-free and confusing streets effectively.

Some guests noted that the rooms are not soundproof, a common feature in riads in Morocco, so guests sensitive to noise may want to consider this when booking.

The hotel's proximity to popular attractions such as the University of Al-Karaouine and Kairaouine Mosque was appreciated by many guests, making it convenient for sightseeing.

During colder months, guests recommended bringing extra warm clothing as the historic nature of the riad can lead to chilly rooms, despite extra blankets being provided.

The hotel's concierge service was praised by guests for providing helpful tips and advice for exploring the city, particularly for finding souvenirs and arranging tours.