Good to know
Value for money
Distance to city center
Distance to airport
|"Beautiful setting, fantastic dinner in restaurant."||(in 213 reviews)|
|"Excellent staff, friendly and professional."||(in 135 reviews)|
|"Beautiful location, great food, peaceful"||(in 79 reviews)|
|"There was boil water advisory."||(in 34 reviews)|
|"Car park was not that well sign posted."||(in 6 reviews)|
|"The hot tub was closed!"||(in 19 reviews)|
Time of year
Show reviews that mention
|beautiful location||in 419 reviews|
|friendly staff||in 296 reviews|
|walk around the lake||in 263 reviews|
|lake and mountains||in 234 reviews|
|food was good||in 219 reviews|
|fireplace in the room||in 190 reviews|
|rooms are very tired||in 161 reviews|
|wifi in the rooms||in 133 reviews|
|shuttle bus||in 119 reviews|
|lake view||in 111 reviews|
|outdoor hot tub||in 103 reviews|
|boil water||in 89 reviews|
|bit tired||in 73 reviews|
|beautiful scenery||in 54 reviews|
|car park||in 33 reviews|
|wood burning||in 21 reviews|
|lake louise||in 11 reviews|
Don't drink the water and find another place to stay. Overpriced XXXX
Parking is off-site and a bit inconvenient. We were given a queen double room with very dated, old and run-down furnishings. e.g. there was an two inch gap in the carpet exposing the floor boards. Only the very small bathroom has been renovated in the last 20 years. Food in the lounge was very poor- my wife ordered a quinoa item that should have been served hot but arrived cold. After notifying the waiter it was returned at almost the same lukewarm temperature. Food was very overpriced. We were not told about the water in our room upon arrival. The second day I obtained ice from the only available dispenser (in the clubhouse and was advised to not drink water in the room or use the ice. We were told at the front desk that the water "has been sent out to be tested" and results would be back in 3 days. We were given bottled water for the interim. We observed emergency septic maintenance at the same time, along with malodorous air at the lunch restaurant. Our last night there we were awakened at midnight to a fire alarm and left the room to the small of heavy smoke. The family downstairs had failed to open the flue in their fireplace. Since smoke rises we had noxious and persistent smoke in our room still an hour after we were allowed back in our room. When my wife called to get a fan to more quickly dispel the smoke she was told by the front desk to "open the windows" despite the fact we had already done that. They refused to provide us any further help in dealing with the smoke which by now had permeated all of our clothing, etc.After leaving the property we had very queazy stomachs for two days, coinciding with the delay in the water report. We were never notified about the results of the water testing.
The location is amazing. One of the best views in the Canadian Rockies. The rooms are nice, with good bedding. The rooms have fireplaces with great firewood. The dining options are great, too. Lots of trails for hiking and fireplaces if not. THE winter is great, too.
THERE was nothing that I did not like. I can't wait to return.
The facilities totally outdated a dozen customers had no electricity no water and no heat I had no heat temperature Room was 55 degrees C all the time. I talk to the staff a number of the times, they could not remedy the situation. I was there from Wednesday through Saturday. It was my daughter's wedding. I do not believe how they were rated number 10 hot spot for weddings.
The setting is beautiful and close to nature. The room had a nice porch and view.
Location on Emerald Lake
At check in the desk clerk identified me as the "Kayak Room" Our "lodge room" was actually in a small poorly maintained cabin where 3 other couples were staying as well in other rooms. There are no guest rooms in the Lodge. The beautiful view they described from our porch was of another cabins roof. The room we stayed in was described as "rustic". I would describe it as poorly maintained and greatly in need of updating. Everything was old and worn out. The room had no TV, no radio,no A/C, and a shower that did not work very well. The only wifi is in the lodge and the TV in the lodge did not work properly either. The owners know they have the only show in town and charge outrageous prices for everything. I ordered a hamburger for lunch which was $23.00. It was just OK. The staff seemed well trained and provided good service. The facility was pathetic and in desperate need of major renovation.
Emerald Lake Lodge is located in Field and offers complimentary wireless internet. It features a spa and wellness center, as well as a 24-hour reception, a lake and a sauna.
The resort has 85 well-appointed rooms, each with a private bathroom. Hot drinks can be brewed with the provided tea and coffee supplies.
Emerald Lake Lodge's on-site restaurant offers an ideal option for guests wishing to dine in. In the evening, guests are welcome to wind down in the comfortable lounge bar.
Surrounded by the natural beauty of Canadian Rocky Mountain Parks World Heritage Site, Emerald Lake Lodge Field provides a selection of outdoor activities, including rock climbing. Those wishing to explore the region are able to visit Leanchoil, located an easy car trip from the property.
based on 919 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Emerald Lake Lodge
What is the pet policy at Emerald Lake Lodge?
Are there any special packages or discounts at Emerald Lake Lodge?
What can I have for breakfast at Emerald Lake Lodge?
What’s so special about dining at Emerald Lake Lodge?
What kind of outdoor activities are possible at Emerald Lake Lodge?
Where is Emerald Lake Lodge located?
When is check-in time and check-out time at Emerald Lake Lodge?
Does Emerald Lake Lodge offer free Wi-Fi?
Does Emerald Lake Lodge offer free parking?
Does Emerald Lake Lodge offer free airport shuttle service?
Does Emerald Lake Lodge have a pool?
Reviews about Emerald Lake Lodge
Most Popular Landmarks
- Mount Field 3.3 mi
- Yoho National Park 3.4 mi
- The President 4.3 mi
- The Vice President 4.5 mi
- Mount Stephen 5.2 mi
- Angel's Staircase Falls 5.6 mi