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Traditional and "old" character of the venue trouble with hot water
Good value for money.Breakfast Furniture was old.
Excellent value for money and location. Very friendly staff and clean rooms. Great for young couples.
The friendly atmosphere and ambiance of the staff and the hotel itself. the receptionist staff were extremely helpful as were others as well
breakfast in the garden is nice if the weather is good parking was difficult becase map had insufficient details on how to reach it, since it is in pedestrian area
Hotel was nice , rooms were basic, staff were friendly and helpfull
Comfortable and clean bedroom.
Beautiful old and historic building! Loved the location right on the walking area of the old town. The hair dryer in the room was very old and non-effective. Otherwise, everything was super!
staff very helpful. Age of hotel. Location. no air conditioning. No bar open inside the hotel.
It's an authentic hotel, interesting to see some pieces from olden years. Good to have parking free.(if you can find it) It's literally old. Beds are squeaky and uncomfortable, we couldn't sleep well at all. People at the front desk could be much more friendly. There is one thing you should definitely bear in mind; forget about going there by car. Even if you have GPS and considering it's very small town, still it's freaking to find out how to get to the entrance. It's on a "no cars allowed" street and hotel people are not enthusiastic for you to find the rear parking lot except for telling you a labyrinth puzzle.
location in the city center The restaurant however in the hotel does not accept room charges nor credit cards. Food quite basic. Sometimes noisy as the windows are on the street side
We wanted a hotel within walking distance of the train station and close to the city center. Nice rooms. We had to leave early to catch a train and could not stay for the breakfast.
The hotel can be easily reached from the highway (Take the faaker see exit direction city center Villach). Staff was friendly and helpful. Position is ok but not really close to the center: you need to take car to visit it. Breakfast was good and various. A nice surprice was that minibar was free.
clean modern & comfortable if you seek traditional atmosphere it is not your place. It is good for business travellers.
Good hotel, but it is a pity there was no restaurant in the hotel
Good reception service. The basics were fine. Parking facilities, but had to pay for them. Location was not inspiring. Room was adequate, but again nothing inspiring. Free mini bar had no means to open the bottles. Free internet is a good idea but somehow a bit limited / again uninspiring. Room was not good looking although clean and fine. Compared to other hotels I've stayed at for a cheaper price this was below expectation. Breakfast was confusing - staff were there but disinterested. It looked like there was an omelette cooking service but no one was manning it. We could not find plates for our food selection so used the small saucers on the table. The tea out of the machine was cold. Basically ok but a bit overpriced for the unenchanting experience.
Relatively easy to find after along day of driving. Friendly, helpful staff. Easy walk to the tourist area of town. Good breakfast buffet. Complimentary minibar was a very nice touch. The in room internet service was for surfing only, not for email. The free phone calls to 43 counties did not include Canada.
good no everithing was fine
Standard hotel, but not for spend holiday.
Hotel clark is friendly. They serve omelet in the breakfast. You can use internet in TV. Free mini bar. Near town area.
the service was good the staff was helpful the quality was good and above all free overseas calls was very good.
The breakfast is nice and variable. The room and the bathroom is very simple, even the furniture. Everything is far away. (like Wörther See etc.) The videos are old ones and not so many.
Nice layout of room and great view
The staff was so very helpful, very clean accomadations, highly recomended!
Room is very good, free internet, reasonably priced pay-TV and the staff were helpful and friendly. The "gem" at this hotel, though, is the restaurant. The food I ate was deceptively simple but absolutely perfect.
Superb views and setting.
Friendly staff; clean; convenient Need aclock in the room and information on phone etc:
Inreasing the A.C cooling
Very clean and new, excellent fitness area The room was extremely cold, they were not able to adjust the temperature to the desired level,
Very modern design, but very comfortable. Breakfast is very nice. Nothing.
Very friendly staff and location No air-con
Location, lovely rooms, breakfast, closeness to the city attractions
late check-in and good breakfast somewhat characterless
It was possible to leave our car in the hotel garage for a few days while we continued our journey by train.
The location of the hotel is good as I needed to access by train. The room is clean and provided what was required for a good night sleep. The breakfast is of good quality and I was able to eat earlier than usual as I had a very early start on the check out day.
The staff are excellent and very friendly. The hotel is in an excellent location. Close to everything.
its situation the hotel room
Good internet connection by Wifi or cable. Very good breakfast.
Friendly staff at the front desk It was very warm, no air co in the standard room we booked
The central location and close proximity to the railway station/buses made it very convenient. The room was very clean. The buffet breakfast was plentiful. The staff were very pleasant
very good and helpfull staff, breakfast too high price for internet
carparking system nope
Calm place to relax. Very nice view on the Faaker See, mountains. Seating on the balcony or terrace in restaurant looking for sunrise or sunset in mountains – big impression. Ask a local map and information in stuff and you find what to do there at least for 2-3 days.
Excellent location for hiking in summer, or skiing in winter. This was a great quiet location with great views. It was a welcome change from our time in Venice....which is less than a 3 hour drive away. We would come back.
The restaurent, the panoremaview The carpets were old and well used, also the funitures in the room
The location of the hotel is ideal for relaxing. Right in the country and benefit of a splendid view on the faaker see and all the beautiful area arround. Breakfast is good and the restaurant offer traditional food as good value for money. No reception. Parts of the hotel could be renovated
Beautiful nature. That's all! It was so hard to find this difficult of access place! GPS can't find the hotel because adress in the site is untrue and wrong.Hotel is locate far from lake,far from the village but in the mountain and the road there is very hard and dangerous. We feel that we were taken in fraud by booking company. Room is old and smelling of tobacco. It was unable to get to sleep because of the noise from the restaurant downstairs. The price disagree to performability and to quality.We regret the waste of holiday!
Location, attentive staff.
The location of the hotel was great way up in the mountains with a great view over Villach especially at night. Parking was free in front of the hotel. Breakfast was good. Staff were friendly. No negative comments although bathroom provisions, eg supply of soap, towels etc. could be improved.
Fantastic location. We booked a double room but were given the apartment with the most amazing views. The room was very clean and comfortable. The staff were so friendly and helpful. The meals were really good.Liked it so much we extended our stay at this hotel.
placement is perfect but very difficulte to find
Staff friendly, food excellent Hotel not ideal for children as very little to occupy them in the evenings. Views stunning but hotel room in need of some redecorating
Beautiful, big, clean room right in the center of the city! Terrific for our family of five! Great breakfast!
Very clean, well located, great breakfast. The hotel is a 5 minute walk from the train/bus station and only a couple minute walk to the old part of the city.
I missed air condition especialy during the night.
We had a very early start. They packed us breakfast and lunch. They treated us wonderfully. Our room was quiet warm on 3rd floor when we arrived. Ir was okay after using the fan.
The location was excellent and the rooms were large and comfortable. It was very close to the train station and to the downtown restaurants and shops. Villach is a beautiful area. We had two triple rooms. We had an early bus to Venice and they graciously allowed us to have breakfast before normal hours, There was no air conditioning - one room was a corner room and had a cross breeze and was ok. The other did not and was extremely warm. The night staff did not speak english and there was no fan available to help circulate the air. A rough night for one room.
A very nice room in a very good location
It is nice and clean, easy to reach in the center of the city the hotel is located in the center, facing the main road, because of that, you can be disturbed by the street noises.
Room was very spacy and comfortable. The breakfast buffe and room very nice and service given by the breakfast hostess was excellent.All staff very friendly. Nothing really, we liked all of it.
The breakfast was good. Nice and comfortable rooms. Direct in the city center, very central Small reception. Difficult to park direct before the hotel.
The staff were very friendly and helpful. They were attentive but never over-powering. The room was very nice. Very easy to switch to "wrong"channel on TV remote.
Everything was great
The people at reception were very helpful. There was no internet connection as opposed to what was written on the home page at the time of booking. It is a good hike from the railway station.
In the vicinity of a station, not the central station (hauptbahnhof), but a smal one on the line to slovenia.
you have to climb many stairs to go to the rooms - no elevator or help with the suitcases.
The breafast was acceptable. 24 hours check-in,check-out. 1) It was not cleaning for 5 days. 2) The price list of services not included in the hotel price was not clearly presented, so I payed unreasonable twice price for the minibar (for instance 1light light and light bottle of 0.3l of beer = 2.90 Euro).
friendliness of the staff and location
The position is excellent , private secure parking, Cordiality of the owner and very help full. Our bedroom had very little bathroom .
The hotel was very central to the shops and we had parking available. The hotel was very very basic. No lift so we had to carry our luggage up 4 flights of stairs.
Big, quiet room. Good breakfast. Located near the main streets in Villach. A little bit of a smell of frying in my room in the evening (the hotel also has a restaurant).
Nice family run hotel, central to town and area, lots of character and friendly staff, good breakfast
This hotel have parking and is in a central position. good to walk in the city. Staff very helpful. breakfast correct.
hotel staff very kind