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staff was nice and polite, the rooms were clean we couldn't find all the things mentioned on the booking .com
I like lot that this hotel has good sound isolation, very big rooms and free parking! Free access to water relaxation center! In bath was no soap, just shower gel!
Staff was very friendly. Good breakfast. Also dinner was good. Could be more dishes from polish kitchen.
Best things in the hotel is food and spa.Rooms are also very clean and comfortable.Staff hotel very nice to peaples When I've asked reception staff '' how could I find a beach or any different interesting places '' I haven't got any realy answers.I think that staff of four stars hotel must know things like that.I think they should have any brochures for tourist.I don't complain about staff just say what they should know.
Everything was ok.
the hotel atmosphere, comfort, good staff, good breakfast and design more TV channels please
a well run & efficient hotel They need a better bar area, we had driven 480 kms & were looking to relax in a nice bar
It is very quiet and beautiful. The rooms are very clean. and the services the hotel offers makes everything easy since everything is far from the place the people working on restaurant are a little bit rude and need to speak more english
The eagerness of the staff to help out was evident at all times. I felt welcomed and valued. The food was exceptionally good.
It was a really nice hotel placed in the countryside with beautiful surroundings. The restaurant offered high class food both at dinner and at breakfast. We enjoyed our staying very much.
The peacefulness of the surroundings, the possibility to rent boats and other gear for use on the lake, the multitude of attractions including the possibility to rent bikes, engage in various water activities, play pool, swim... The surrounding area is extremely beautiful. The tables and chairs placed at the lake were covered in cobwebs. It would have been nice if someone from the staff cleaned these from time to time. There was a wedding taking place during the weekend of our stay. It would have been preferable if we were informed about this earlier on (for example when booking the hotel) as some facilities were unavailable to regular guests.
Excellent food and drink, friendly service, good facitlities. Breaksfast was superb - except for the jam, which tasted industrial and was packed in plastic (not what you would expect at a hotel of this caliber). The foremost drawback for a hotel of this quality was the absence of a lift and then no porters to help with luggage up two flights of stairs (one or the other is necessary - preferably the lift). More attention needed to the nearly idyllic lakeside beach - drainage pipes shold be covered - with a wooden quay, say. More sand should be added and kept really clean.
the view, the pool the price is only good off-season
Location on the beautiful lake and its quite surrounding. Also a large selection of tasty dishes served. In present hot summer it lacked air conditioning in the rooms.
Nice room... Nice pool... Nice area... N/a
nice entrance. The food was ok. when reception is on the phone and you want to pay your room, you have to wait very very long! 2. The corridor from the rooms to the restaurant. Bad quality. When groups are having breakfast, it is very noisy in the restaurant because they mix individuals with groups. Not attractive!
Very nice hotel, good facilities, nice pool and spa. Good price / value ratio. No king size beds (only twins).
The big indoor-pool was great! Breakfast was also really good and offered a large choice. Nice location next to a lake, possibilities to make a boat trip or to play beach-volleyball. There were no curtains or blinds on our bathroom window, so everybody could see perfectly in. We told the reception about it, but they could not help us. They offered another room, but one without air conditioning, so we refused that. Some of the lockers in the pool area were broken and could not be used. Parking is not included in the price.
The room was comfortable. Home made breakfast was brilliant, much better than we expected! Staff was very helpful! Very hard to find (in the dark time). The hotel/guest house should put more signs. It's not exactly in Rus - address Rus1 is ~1km befor/after the village Rus. Be careful!