Pros (+) Room was clean and comfortable and the breakfast was very good. Location was very convenient overall.
Cons (-) Staff was not particularly helpful in recommending restaurants or tours - very little information given.
4 stars
c-hotels Diplomat
Photos of c-hotels Diplomat
Overview
This charming Florence hotel is located within a 10-minute stroll of Firenze Santa Maria Novella Railway Station. Guests can also make the most of free internet throughout the property.
C-Hotels Diplomat has recently undergone refurbishment and features an airport shuttle, a 24-hour reception and an express check-in and check-out feature. Additionally, the multilingual staff are available to provide local information.
C-Hotels Diplomat offers 78 elegant air conditioned rooms. Each has a bathroom that has a hair dryer and slippers.
The area around the hotel has a variety of restaurants and cafés. Guests can also easily visit Salvatore Ferragamo Italia S.p.A., Piazza della Repubblica and Florence Cathedral.
Latest deals for c-hotels Diplomat
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at c-hotels Diplomat
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
Bathroom
- Shower
- Shower cap
- Bidet
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Hardwood or parquet floors
- Soundproof rooms
- Soundproofing
- Telephone
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Accessible by elevator
- No smoking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
Dining
- Minibar
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Cribs available
Parking and transportation
- Parking
Reviews of c-hotels Diplomat
9.0
Wonderful
4494 verified ratings
Wonderful
2684
Very good
838
Good
498
Okay
183
Fair
122
Mediocre
72
Poor
97
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to the train station and major attractions. The cleanliness of the rooms received positive remarks, and many enjoyed the breakfast. However, some guests reported issues with bed comfort and noise from the nearby train station.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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9.1 out of 10
519 reviews
8.8 out of 10
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location just a minute walk from the train station, clean and comfortable rooms, and friendly and helpful staff.
Is the hotel close to popular tourist attractions?
Yes, the hotel is within walking distance to many tourist places and eating places, making it a convenient choice for visitors.
How is the hotel's customer service?
The staff are described as friendly, welcoming, and accommodating, providing excellent service and attention to detail.
What can guests expect in terms of room amenities?
Guests can expect cozy and comfortable rooms, with modern and well-appointed washrooms, spacious bathrooms, and comfortable beds.
Is the hotel's location convenient for transportation?
Yes, the hotel is perfectly located just across the road from the train station, making it easy to travel in and out of Florence with luggage.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room at the Back
Guests recommended choosing a room at the back of the hotel to avoid noise from the train station.
Consider Low Season Travel
Visiting in November, the low season, may offer quieter surroundings and potentially better rates.
Take Advantage of Nearby Attractions
The hotel's proximity to Piazza Santa Maria Novella, Mercato Centrale, and other attractions makes it convenient for exploring Florence on foot.
Request a Room Upgrade for Special Occasions
Some guests were pleasantly surprised with room upgrades and special treats for occasions like honeymoons, so it might be worth requesting this for special events.
Be Mindful of Room Selection
Some guests mentioned that rooms facing the street or with a view of the station may experience noise, so it's advisable to consider this when choosing a room.
Check for Unpleasant Smells
A few guests reported issues with bathroom odors, so it may be helpful to check the bathroom upon check-in and request a room change if necessary.
Utilize the Luggage Storage
The hotel offers luggage storage facilities, which can be convenient for guests arriving before check-in or departing after check-out.
Take Note of Security Concerns
Some guests reported incidents of theft, so it's important to be mindful of personal belongings and consider using additional security measures.
Enjoy the Complimentary Snacks
Guests appreciated the welcome drinks and snacks in the lobby, providing a nice touch upon arrival.
Consider Nearby Dining Options
With a variety of restaurants and cafes in the area, guests can explore different dining options outside the hotel.
Location
Via Alamanni Luigi 9, 50123 Florence, Tuscany
What's nearby
- Santa Maria Novella321 yd
- Cappelle medicee0.4 mi
- Basilica di San Lorenzo0.4 mi
- Biblioteca Medicea Laurenziana0.4 mi
- Tornabuoni0.4 mi
- Battistero di San Giovanni0.5 mi
- Piazza del Duomo0.5 mi
- Piazza della Repubblic0.5 mi
- Giotto's Campanile0.5 mi
- Cattedrale di Santa Maria del Fiore0.5 mi
- Piazza della Signoria0.7 mi
- David0.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 048017-ALB-0453, IT048017A1WEOSWDFF
Essential information about c-hotels Diplomat
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $275 |
Average price (weekend night) | $288 |
When to book a room at c-hotels Diplomat
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.9 |
|---|---|
Distance to city center | 0.6 mi |
Nearest Airport | Florence Peretola |
Distance to airport | 3.1 mi |
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