Overview

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C-Hotels Diplomat

Via Alamanni Luigi 9, 50123 Florence, Tuscany, Italy
+39 055 260 8400

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+39 055 260 8400
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Rates

Overall guest ratings

7.9/10 Good
Based on 2,101 reviews
See all reviews

Review highlights

  • 9.4
  • 7.8
  • 7.3
  • 5.4

Good to know

  • Clean rooms
  • Friendly service
  • Train station is close

Nearby

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    About

    C-Hotels Diplomat is in the heart of Florence, walking distance from Palazzo dei Congressi and Palazzo degli Affari. This 4-star hotel is close to Cathedral of Saint Mary of the Flower and Ponte Vecchio.

    Rooms

    Make yourself at home in one of the 78 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Complimentary wireless Internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

    Dining

    Take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Coffee shop
    • Babysitting or child care
    • Car rental
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.9 Good
    Based on 2,101 reviews
    • 9.4 "Terrific location."
    • 7.8 "Good breakfast."
    • 7.3 "Good service."
    • 6.9 "Average cleanliness."
    • 6.0 "Food is average."
    • 5.4 "Average amenities."
    • 2.7 "Disappointing internet connection."
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    Overall Rating

    7.9 Good
    Based on 1,323 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.6 "Good breakfast."
    • 7.2 "Good cleanliness."
      7.2 "72% said rooms were clean."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 6.2 "Average value."
    • 5.8 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.7 "Only 57% said the rooms were modern."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall Rating

    8.0 Good
    Based on 336 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.5 "Food is average."
    • 5.2 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.2 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.8 "Only 68% said rooms were clean enough."
      5.5 "Only 55% said the rooms were modern."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall Rating

    7.9 Good
    Based on 441 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.0 "Breakfast is good."
    • 6.9 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      5.3 "53% said the reception staff was ok."
      6.8 "Housekeeping was ok, according to 68%."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 6.1 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 6.0 "Food is average."
    • 5.9 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.9 "Only 69% said rooms were big enough."
      6.0 "Only 60% said the rooms were modern."
    • 5.2 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.5 "For only 65%, the facilities were new enough."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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