Above all the attitude of the staff - professional, courteous, helpful andwarm.
small room, no window view
The staff were very friendly and helpful, the atmosphere was very calming and luxurious.
Not really, except the room was quite small, but very comfortable
After enjoying the countryside for almost a week, we loved the extremely comfortable bed and lovely bathroom. Perfect!
It was a bit off putting not to be told about the noise from the street which could have been far worse if the construction crews had been working when we were there. Also, we had to wind through the lobby to find staff...
Wow, a beautiful hotel. Fantastic location, wonderful staff and the most comfortable beds. We were given excellent restaurant recommendations. lovely breakfast included.
Great place and a great location
Quite simply the best boutique hotel I have ever stayed in. Since it was our honeymoon, they kindly upgraded us from their 2nd best room, to their best room. It was a beautiful room, and a wonderful 3 night stay. The hotel is excellently designed and appointed. The staff are gracious and helpful with everything.
I have stayed at the hotel many times with my husband and it felt like returning to a well loved home - the staff and attention to detail is super and jk PLace has cornered the market on "boutique"
Nothing - it was all super
Excellent location - short walking distance from the train station, beautifully decorated, staff providing an excellent customer service, the best hotel - MUST - when you stay in Florence!