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The hotel was beautifully kept and in pristine condition. A very, very special touch was that a teddy bear was left on the bed for the guests with compliments of the hotel family. Would recommend it to anybody looking for a wonderful break. Nothing at all.
We were very pleased with the hotel. Staff was very polite and nice. Rooms were clean and large. The facility was very family friendly. Breakfast was fabulous. We would like to stay again sometime.
Ease of access to cablecars. Free parking in front of hotel. Very basic furnishing and decoration.
Room was big enough and clean. The view of lake and mountains is wonderful. Train runs in front of the hotel, so it was a bit noisy until midnight. Buffet breakfast is not so attractive.
Excellent evening meal. Nice location overlooking the lake and mountains.
It is a modern and clean hotel facing the lake and the mountains. Despite its central location and proximity to the railway, it is very quiet and has direct access to the lake. We found our stay very relaxing.
Great location for snow skiiers, just catch the train and in two mins you are at the cable car to go up the slopes The pillows are too soft, but hey, we have to compain about something hey!
Very clean room. Excellent housekeeping. Free parking. Very helpful friendly host and staff. Good location by the lake. Inadequate breakfast selection, breakfast meat was not fresh or had been sitting out too long. Hotel needs repairs, upgrading and paint. Constant noise from trains and main road running by. We read the reviews about the train but did not realize it was a main line and the trains were constant all night as well as the trucks and cars just outside our window.
During our stay they were renovating; floor covers in stair well and strong paint smell not very pleasant; rooms very small and simple painted brick walls and concrete ceilings certainly do not deserve to be called "Comfort Rooms"; breakfast very light; no eggs.
The staff, location and food were all that could be expected. The rooms however were basic.
Lovely big room with nice comfy bed, great balcony and lovely views. Food in restaurant of high quality. Service in restaurant rather slow - nearly an hour wait from when we ordered to when our meal arrived.
the place,the location near the forest and the mountains ,fresh air,the rooms are large
very nice location, beautiful nature and views, good access to ski resort and friendly environment food prices too high
loud train noise during the night
i am stayed one night and all it o.k.
Kindness of the hotel staff and comfort of the accomodation
Willingness of the staff to try and accomodate although there was a laguage 'barrier'.
incredibly efficient staff nothing
location close to Pizolbahn. Good size balcony very hot room without aircondition. Very small room. Extremely unconfortable bed and pillows
Nice, spacious room, was very comfortable. Restaurant had good food, and the price was great.
Very convenient location, super-hot water, and excellent food. Staff unfailingly helpful and polite. Fabulous views of the mountains.