Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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8.8 "Great service."9.0 "90% found the
staff to be very friendly ." 8.8 "88% thought theservice was very professional ." 7.1 "71% said thereception staff was great ." 8.0 "80% wereimpressed by the valet service ." 7.2 "72% werehappy with the room service ." 8.3 "83% found therestaurant service to be one of the best ." 7.3 "Housekeeping was great , according to 73%." 10.0 "100% said theconcierge service was amazing ." -
8.7 "Location is great."10.0 "
City centre within easy reach , said 100%." 10.0 "100%enjoyed the restaurants & bars nearby ." 10.0 "Business sites within easy reach , said 100%." 10.0 "100%liked the proximity to shopping ." 10.0 "100%liked the proximity to sightseeing ." -
8.5 "Vibe was good."10.0 "100%
enjoyed the friendly atmosphere ." 10.0 "100% said it was astylish hotel ." 7.3 "73%enjoyed the lobby entrance ." -
8.5 "Food is delicious."9.4 "
Yummy desserts , said 94%." 8.5 "85%loved the menu selection ." -
8.2 "Amenities are good."8.0 "80% thought the
building was wonderful ." 7.3 "73%enjoyed the lobby entrance ." 7.9 "Business facilities were excellent , according to 79%." 10.0 "100% thought thearchitecture was beautiful ." 10.0 "100% found thegrounds to be nice ." -
5.0 "Average value."6.5 "65% thought it was
adequately priced ." 6.7 "Theprice was ok for 67%." -
5.0 "Internet is average."6.5 "65% thought it was
adequately priced ."
Overall Rating
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8.8 "Location is great."10.0 "
City centre within easy reach , said 100%." -
8.2 "Great service."8.6 "86% found the
staff to be very friendly ." 8.9 "89% thought theservice was very professional ." 8.1 "81% wereimpressed by the valet service ." -
7.3 "Nice rooms."7.7 "77% said the
beds were comfortable ." 7.7 "77% saidrooms were clean ." 9.8 "98% thought theview was good ." 8.8 "88% liked thebig bathroom ." -
7.0 "Good breakfast."
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6.8 "Average comfort."
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5.0 "Internet is average."
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4.7 "Value below average."
Overall Rating
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9.0 "World class service."9.2 "92% found the
staff to be very friendly ." 7.5 "75% said thereception staff was great ." -
8.4 "Location is great."
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7.1 "Nice rooms."7.1 "71% said the
beds were comfortable ." 8.3 "83% thoughtrooms were spacious ." -
6.7 "Average comfort."
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4.9 "Value below average."
Overall Rating
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8.7 "Location is great."
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8.3 "Great service."8.7 "87% found the
staff to be very friendly ." -
8.1 "Bar is amazing."
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7.8 "Nice rooms."8.4 "84% thought
rooms were spacious ." -
5.0 "Average value."
Overall Rating
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8.8 "Great service."9.2 "92% found the
staff to be very friendly ." -
5.1 "Average value."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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8.0review from
Everything was great except the valet took forever & they almost had our car lost.
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8.8review from
Cleanliness, location, and comfort Concierge staff were good, not great. Hotel was too crowded and loud.
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6.2review from
Not in Sundance Square as advertised
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9.7review from
As always our stay was very satisfying. We love this hotel and it's amenities. The staff are excellent and the guest services, pool, bars and restaurants top notch. Though all of this satisfaction does not come for free. We look forward to our next stay in September. If you are a select guest member make sure to book your stay directly with the hotel. If you book through a third party you cannot cancel your reservation or receive credit for your stay.
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8.0review from
Everything was great except the valet took forever & they almost had our car lost.
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8.8review from
Cleanliness, location, and comfort Concierge staff were good, not great. Hotel was too crowded and loud.
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9.7review from
As always our stay was very satisfying. We love this hotel and it's amenities. The staff are excellent and the guest services, pool, bars and restaurants top notch. Though all of this satisfaction does not come for free. We look forward to our next stay in September. If you are a select guest member make sure to book your stay directly with the hotel. If you book through a third party you cannot cancel your reservation or receive credit for your stay.
