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Reported problem with our shower to front desk and no housekeeping for our room. They did nothing. Same problem next day, so we left for another hotel. Country Inn across the street was Great. Poor service even when you complain to front desk. Will contact Hilton.com to let them know about our poor experience. Also, beware if you book through KAYAK this hotel won't accept your frequent stay card or status, so no points and no upgrades.
We drove down to Manchester from our home in VT the night before flight during a storm. Everything was upfront, clean, and professional and we made it to our flight with no stress or complications. Nothing.
This hotel was very clean, and I felt very safe in the location. The room was also clean, very spacious, and had ample desk space to get some work done. The breakfast had options for everyone from fruit and yogurt to oatmeal to waffles. There was also a large pool, which I didn't get to use but looked clean and spacious. The hotel staff didn't seem to know how to provide a receipt for a guest who booked online through a travel site. I got differing scenarios from both the agent I checked in with and out with.
Nice and clean Very helpful employee at the front desk
Free dinner/drinks on Monday and Thursday. The room was super nice and clean. The staff were pleasant and polite. Nothing!
the suite set up. We were in room 310 and there were no grab bars in the shower and the tub was somewhat slippery. I was not too thrilled getting in the second time so I had to put a towel on the floor of the tub. My husband called Joe and he said that is only the 2nd complaint they have had about that in 4 years. Didn't sound like he was too concerned. Also, we had booked for no down pillows and all of ours were. When requesting foam, we were told they had nothing else. We have asthma so they did a more thorough search (probably went to target and bought some)
The location was good - close to freeway and major routes. There were some housekeeping misses.
The pool was great and breakfast was Ok. The ac in our room was so loud. It sounded like someone had a cell phone on a table and it was constantly vibrating. Woke me up at 6 am and couldn't get back to sleep. The shower was mouldy because the caulking had come loose in some spots. When I mentioned the loud ac to the lady at checkout she seemed unconcerned that I was upset. Next time I'll spend the extra money and stay across the street. Much nicer staff and much better rooms!
Food was fairly good. Great choice, clean, and plenty if it. Refrigerator didn't work and when requested to check it, there wasn't a note and it still didn't work. Chose the hotel for it's having a pool, but it was closed for cleaning (which I know wasn't their fault, but was very disappointing because that was the reason I chose the hotel n
It has character and is very relaxing. Nothing like feeling like you have gone back in time with bonus ammenities from today's world. Nothing!
Charm, charm and charming. New england character and charm and beauty at its best! No
Very quaint and spacious rooms The room was way too hot! We had a 3rd floor room and the heat was turned down to 60, the air conditioning unit was down to 65 and the thermostat was 85!
I sometimes have business in the Peterborough area and always stay at the JDMI. It is always clean, quiet and comfortable. The staff is friendly but not intrusive. I have never had a complaint. Good hotel.
I booked a room on short notice due to a family emergency in a nearby town. The Jack Daniel's was convenient, clean, a good value and close to the charming center of Peterborough.
Met Patrick, cook on site; very personable. Room was very large and comfortable. A little dated but could also be counted as part of its charm
This charming antique Inn was a real treat from the start to check out. The Inn was great in itself, but the owner Inn-keeper made the entire experience unforgettable. She made the beds, cleaned the room, greeted us at the door with big smiles!!
Great for skiing or hiking--clean shower, decent mattress, and a supply of trashy paperbacks. If you are expecting a typical b&b, this is not it. We loved Rick's & Diane's Pizza across the street, and there is a friendly Dunkin Donuts for morning Much more like a Motel 6 than a b&b, but that's what we needed. The Hotel Employees were super-nice, and the kids loved that we were allowed to let ourselves in and out--'That door unlocking sounds like Chewbacca!'