Flemings Hotel Frankfurt Main-Riverside

Room was not ready! Parking was full and very small.

The location is ok, close to Sachsenhausen and to the financial center. Decent parking fee (19 EUR/day).

This hotel is not a 5 star hotel! Neither from the German Hotel Associations' (DEHOGA) criteria nor by my subjective feeling. First view: parking is in the backyard, passing by garbage and dirt. No valet service (DEHOGA 5 star criteria), no porter, no bellboy (also 5 star criteria). Dirty store front (because of the main traffic street). Very small lobby, small welcome desk with one person at the time I arrived. The ceiling in the lobby and the restaurant is dirty. Nearly black where the A/C blows out air. Some investment must be done (DEHOGA 5 star criteria). Arriving in the room: nor personalized greeting, no present, no bathrobe (DEHOGA 5 star criteria). It's an open bath, not a separate room. The shower is in the room with glass walls. 1 meter from the bed. So if you travel with a friend where you want some privacy this doesn't work. Breakfast is ok, no hand made cappuccino but good selection of cold cuts, eggs, cheese, fruit. However, the dirty ceiling is unacceptable. With all courtesy I would give this hotel 4 stars. I usually stay in the Fleming's Selection Hotel Frankfurt-City. Also 5 stars from the same chain. This is way more 5 stars. Much better. But if one and the same chain has such different quality criteria I have to re consider.