Basics
General
Accessibility and suitability
Bathroom
Media and entertainment
Dining
Services and conveniences
Family friendly
Laundry
Bedroom
Workspace
Health and safety
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a complimentary breakfast, kid-friendly buffet, and special diet menus upon request. Additionally, the staff is multilingual and provides wake-up service and a safety deposit box for added convenience.
Is parking available at the hotel?
The hotel does not offer parking facilities, but it is conveniently located near the main train station and easily accessible to various places.
How is the food quality at the hotel?
Guests have praised the excellent buffet breakfast and the availability of special diet menus upon request. The hotel also offers food delivery to guest accommodations and has a restaurant on-site.
What can guests expect regarding cleanliness and customer service?
While some guests have mentioned concerns about cleanliness and customer service, others have highlighted the clean and comfortable rooms, friendly and helpful staff, and the hotel's enhanced cleaning and safety protocols.
When is the best time to visit the hotel?
The hotel experiences high season in June and low season in January. Guests can plan their visit accordingly to avoid peak times and enjoy a comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests reported that rooms facing the main road or train station can be noisy, especially for light sleepers. Requesting a room on a higher floor or away from the street side might help mitigate this issue.
Check for Room Maintenance
Some guests experienced issues with the facilities, such as broken TV, heater, and plumbing. It's advisable to ensure that all room amenities are in working condition upon check-in.
Be Mindful of Surroundings
While the hotel's location near the main train station is convenient for transportation, some guests noted the presence of homeless individuals and a noisy environment. Travelers should be cautious, especially when walking around the area at night.
Consider Room Size
Several guests mentioned that the rooms were small, with limited space for movement, especially when luggage was opened. Travelers with a preference for spacious accommodations may want to consider this aspect.
Evaluate Staff Interaction
Feedback on staff friendliness varied, with some guests praising the helpful and friendly staff, while others reported rude or unhelpful encounters. It's important to manage expectations regarding staff behavior.
Check for Cleanliness
Several guests reported cleanliness issues, including dirty carpets, dusty rooms, and unclean bathroom amenities. Travelers may want to ensure that the hotel maintains high cleanliness standards.
Consider Noise from Trams
The hotel's proximity to the tram line resulted in noise disturbances for some guests. Those sensitive to noise should take this into account when choosing accommodation.
Breakfast Quality
Some guests appreciated the hotel's breakfast, while others found it to be subpar. Travelers may want to manage their expectations regarding the breakfast offering.
Room Maintenance
Guests reported issues with room maintenance, including broken TV, heater, and plumbing. It's advisable to ensure that all room amenities are in working condition upon check-in.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
March | November | $62 | $57 |
Cheapest month to stay with an average 55% drop in price. | Most expensive month to stay with an average 316% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
6.8 | 0.8 mi | Frankfurt am Main | 6.6 mi |
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