Novum Hotel Continental Frankfurt

The hotel offers a complimentary breakfast, kid-friendly buffet, and special diet menus upon request. Additionally, the staff is multilingual and provides wake-up service and a safety deposit box for added convenience.

The hotel does not offer parking facilities, but it is conveniently located near the main train station and easily accessible to various places.

Guests have praised the excellent buffet breakfast and the availability of special diet menus upon request. The hotel also offers food delivery to guest accommodations and has a restaurant on-site.

While some guests have mentioned concerns about cleanliness and customer service, others have highlighted the clean and comfortable rooms, friendly and helpful staff, and the hotel's enhanced cleaning and safety protocols.

The hotel experiences high season in June and low season in January. Guests can plan their visit accordingly to avoid peak times and enjoy a comfortable stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Some guests reported that rooms facing the main road or train station can be noisy, especially for light sleepers. Requesting a room on a higher floor or away from the street side might help mitigate this issue.

Some guests experienced issues with the facilities, such as broken TV, heater, and plumbing. It's advisable to ensure that all room amenities are in working condition upon check-in.

While the hotel's location near the main train station is convenient for transportation, some guests noted the presence of homeless individuals and a noisy environment. Travelers should be cautious, especially when walking around the area at night.

Several guests mentioned that the rooms were small, with limited space for movement, especially when luggage was opened. Travelers with a preference for spacious accommodations may want to consider this aspect.

Feedback on staff friendliness varied, with some guests praising the helpful and friendly staff, while others reported rude or unhelpful encounters. It's important to manage expectations regarding staff behavior.

Several guests reported cleanliness issues, including dirty carpets, dusty rooms, and unclean bathroom amenities. Travelers may want to ensure that the hotel maintains high cleanliness standards.

The hotel's proximity to the tram line resulted in noise disturbances for some guests. Those sensitive to noise should take this into account when choosing accommodation.

Some guests appreciated the hotel's breakfast, while others found it to be subpar. Travelers may want to manage their expectations regarding the breakfast offering.

Guests reported issues with room maintenance, including broken TV, heater, and plumbing. It's advisable to ensure that all room amenities are in working condition upon check-in.